four benefits of shifting the workforce management paradigm

Four Benefits of Shifting the #WFM Paradigm

But the previous WFM model is insufficient for managing dynamic workers

Technology is crucial for WORKFORCE MANAGEMENT

#WFM

Understanding the fundamental differences of managing hourly

workers demands a paradigm shift.

Technology is crucial for WORKFORCE MANAGEMENT

#WFM

What do you gain by shifting the WFM paradigm?

1. NO MOREDOUBLE TROUBLE

Once information is input into the system, it should never need

to be input again.

Manual entry is risky, expensive, and time

consuming!

Once information is input into the system, it should never need

to be input again.

By unifying the key aspects of WFM, addressing it as a lifecycle, it is possible to eliminate double data entry.

By unifying the key aspects of WFM, addressing it as a lifecycle, it is possible to eliminate double data entry.

A request for time off due to sickness via the scheduling solution can be automatically fed into the HR record, which will monitor the number of sick days taken that year, and then will be sent to the payroll department to pay sick leave, to the operations department to alert on being short staffed and the safety department if relevant, and so on throughout the organisation.

Example

2. AUTOMATED WORKFLOWS

A staff management system automates the processes needed to manage your

workforce.

So managerscan focus on

higher-value tasks.

This way managers can focus on

higher-value tasks.

When scheduling shifts, managers typically pore through reams of historical data before arriving at the desired roster.This is something modern scheduling solutions perform, saving time and brainpower!Similarly, calculating and confirming hours worked by temporary or part-time employees in order to process payroll can take up as much as a third of management's time.

Example

3. IMPROVED MANAGEMENT PROCESSES

With access to more and better information, and without inefficient manual processes,

a WFM solution should actually change management processes.

When information is available, managers are able to drill into more complex processes, achieve clarity, and address problems they didn’t dare before!

With access to more and better information, and without inefficient manual processes,

a WFM solution should actually change management processes.

4. MORE INFORMED DECISIONS

The best WFM solutions empower

users to make more informed decisions…

The number of workforce activities is so high that management can only get

a small feel for what is going on.They too often need to sample and then

make decisions on incomplete and distorted info...





make decisions on incompleteand distorted info...

Schedule managers typically rely primarily on memory, which naturally introduces biases around tried-and-true scheduling combinations. However, our research has shown that the best scheduling solutions increase the creativity, flexibility, and agility of the schedule by making more relevant information more easily accessible.

Example





make decisions on incompleteand distorted info...

But it’s also important to realise that the best solutions still leverage existing institutional knowledge.

We therefore believe the best WFM solution should empower management to make more informed decisions...

...but should not force automation of those decisions!

CONCLUSION

Whether you’re a recruiting agencylooking to optimise operations,

a transport organisationtrying to reduce risk,

a construction firmlooking to more easily prepare payroll,

or a retail outlet seeking to simplify scheduling...

Sirenum helps organisations in many sectors gain efficiencies across the entire staff management lifecycle.Visit www.sirenum.com

four benefits of shifting the workforce management paradigm

Recruiting & HR