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  • How SAPs Vision and Purpose Come to Life

    Enabling Our Customers to Improve the Economy, our Society, and the Environment through Technology

    May 2017

  • Contents Letter from Bill McDermottImproving the Economy, Society, and the Environment

    Economy

    Society

    Environment

    How SAP Makes a Difference

    Making a Difference

    2

    3

    8

    12

    17

    23

    27

  • 2

    Letter from Bill McDermott

    SAPs vision is to help the world run better and improve peoples lives.

    In service to this enduring purpose, we have committed our people and our products to address the worlds biggest economic, environmental, and societal issues. SAP customers have made significant impact in areas such as chronic disease prevention, humanitarian relief, digital government, and energy efficiency. We are inspired by these efforts. We also know that much more work lies ahead.

    This publication shows what is possible when modern innovation is applied to longstanding global concerns. Mobility, cloud computing, big data, and the Internet of Things all enabled by

    our once in a generation SAP HANA architecture give us more potential than ever before. A better, more intelligent world is now within our grasp. We now have the technology to deliver economic opportunity for all people and substantially improve lives.

    Lets come together and tackle the greatest challenges because they truly are our biggest opportunities. I warmly welcome you to this cause.

    Bill McDermott CEO, SAP SE

    Our vision is to help the world run better and improve peoples lives. Our solutions help people, businesses, and institutions achieve economic development, social progress, and environmental impact.Bill

  • 3

    Improving the Economy, Society, and the Environment

    The world today presents us with opportunities like never before. But it also poses challenges on a much larger scale.

    The United Nations has defined 17 Sustainable Development Goals (SDGs) to transform the worlds economy, society, and environment. These goals are a universal call to action to end poverty, protect the planet, and ensure that all people enjoy peace and prosperity.

    We integrate these goals with our own higher purpose: to help the world run better and improve

    peoples lives. They inspire us to remain focused on doing our part to solve the most pressing issues facing the billions of inhabitants on our precious planet Earth.

    We believe digital technologies will enable companies and organizations to tackle some of the worlds most complex, intractable problems, such as abolishing poverty, saving the lives of the more than 6 million children who dont live to see their fifth birthdays, and reducing global CO2 emissions by a third to name a few.

    SAPs opportunity is to provide our customers, partners, and consumers with the tools they need to have an impact whether its empowering the poor through financial services, providing personalized medicine, building infrastructure, or combating climate change. In collaboration with our customers and other organizations, we are determined to deliver on our higher purpose of making the world a better, more sustainable place, ultimately improving the lives of billions of people.

    To learn more and find details from this report, visit www.sap.com/unglobalgoals

    http://www.sap.com/unglobalgoals

  • 4

    Making a Difference

    SAP brings people and technology together to improve peoples lives and make the world a better place.

    Society

    EnvironmentEconomy

  • 5

    EconomyEconomic improvement goes beyond revenue growth. It is also about providing meaningful work to people across the worldempowering prosperity through a living wage, shelter, and nutrition. Another component is to promote innovation by developing a strong industry while protecting individual and organization privacy.

    SocietyHealth, education, access to technology, and public safety are at the core of a peaceful and just society. They are what enable citizen engagement and human progress. When people are more productive they lead happier, healthier, and more fulfilling lives.

    EnvironmentClimate change touches everyone today and will impact the lives of future generations. Whether in rural or urban areas, the need for water, clean energy, and responsible development is key to continued prosperous life on this planet.

  • 6

    Economy

    Work & ProsperityThe main factor in providing economic empowerment and ending poverty, hunger, and exclusion is fairly paid jobs. Creating 30 million jobs every year would eradicate poverty.* SAP software helps companies work better to bring economic prosperity and jobs to people around the world.

    Economy

    Innovation & SecurityInnovation is key to human progress and economic development.* But in this age of hyper-connectivity and cloud, security and privacy are major concerns for people and companies alike. SAP provides innovative solutions with world class security standards to more than 300,000 customers so they can in turn develop their respective industries, provide work, and ensure the mobility of people and goods, thereby improving peoples standard of living.

    Society

    Health & EducationHealth and education are essential to well-being and sustainable development. For example, since 2000, measles vaccines have averted nearly 15.6 million deaths.* SAP technology is at the epicenter of complex medical issues around prevention, treatments, and cures for cancer, diabetes, and other diseases. We are also deeply committed to empowering the worlds youth, working adults, differently abled people and the unemployed with the right skills they need to thrive in the digital economy.

    We can help the 2.2 billion people who live on less than $2 a day earn a decent living*

    We can give >2 billion people permanent access to electricity*

    We can save the lives of >6 million children who today dont live to see their fifth birthday*

    *United Nations, Sustainable Development Goals 17 goals to transform our world, www.un.org/sustainabledevelopment/sustainable-development-goals To learn more and find details from this report, visit www.sap.com/purpose

    Together, we can impact...

    http://global.sap.com/campaigns/2016_01_unglobalgoals/index.htmlhttp://www.un.org/sustainabledevelopment/sustainable-development-goalshttp://www.sap.com/purpose

  • 7

    Society

    Smart Cities and Safe CommunitiesCities are centers of innovation and culture, but are facing growing populations and aging infrastructure. Half of humanity 3.5 billion people lives in cities today, and it will grow to 60% by 2030.* SAP solutions for the Internet of Things can help manage and monitor resources so cities can run more sustainably and help citizens enjoy happier, safer lives.

    Environment

    Clean Planet and Climate ChangeWe are all affected by climate change. For example, energy accounts for approximately 60% of total greenhouse gas emissions.* Therefore, lowering energy consumption and producing cleaner energy are essential to our well-being. SAP technology is helping our customers make the world more energy efficient, cleaner, and greener for future generations.

    Environment

    Responsible GrowthWith the world population growing steadily, humanity will need to provide water, food, and shelter to billions of additional people in the coming years. For example, more than 80% of waste water resulting from human activities is discharged into rivers or seas without any pollution removal.* SAP solutions help optimize resource utilization and minimize waste, supporting the responsible growth practices necessary to ensure the survival of future generations.

    We can improve the lives of the 60% of humanity who will live in cities by 2030*

    We can reduce by 1/3 global CO2 emissions, back to the 1990 level*

    We can encourage millions of companies around the world to adopt sustainable practices for clean water, resource and energy consumption*

    Together, we can impact...

    *United Nations, Sustainable Development Goals 17 goals to transform our world, www.un.org/sustainabledevelopment/sustainable-development-goals To learn more and find details from this report, visit www.sap.com/purpose

    http://global.sap.com/campaigns/2016_01_unglobalgoals/index.htmlhttp://www.un.org/sustainabledevelopment/sustainable-development-goalshttp://www.sap.com/purpose

  • 8

    Economy

  • 9

    Giving a home to the people we care for, is really near to our hearts, says Elke Faulhaber, Divisional Head of Diakonie Michaelshoven. Behind her, disabled senior citizens are gardening. In another building, disadvantaged families and children return home to a safe haven, refugees accept guidance and help which offers a broad range of social services to thousands of people in Germany every year.

    But the growing need for help presents challenges. Society is changing very fast. Public funding will not increase... It is our responsibility to keep administration costs low so we can help as many people as possible, says Uwe Ufer, Commercial Director.

    Diakonie Michaelshoven streamlined its business and finance processes with SAP S/4 HANA to help integrate processes and to provide real-time, daily operational information. Our culture, our self-confidence have changed tremendously, said Ufer. Now, the company uses SAP software in nearly every area, including property management, sales, and human resources.

    The money we savewe can reinvest for additional employees.a direct benefit to our people.

    That additional human touch is simply priceless. Nothing works without our care givers, says resident Anja