how will you€¦ · course to finish out their orientation. wyndham worldwide new hire orientation...

2Home Competencies Orientation Compliance

TrainingOnline

TrainingClassroom

TrainingTeam

BuildingAdditional Resources ABGs Facilitators Contact

At Wyndham Hotel Group we believe our associates make the difference. Whether you want to become more proficient in an application or further develop a particular competency, we are here to help you accomplish your learning and development goals.

How Will YOU Make A Difference?

Let us think of education as the means of developing our greatest abilities.

“ - John F. Kennedy

“


TrainingOnline

TrainingClassroom

TrainingTeam


Wyndham Competencies

Our learning and development opportunities are aligned with our eight core competencies:

For more information on our core competencies, the Competency Dictionary can be found in SuccessMatters > Performance > Help & Tutorials > Wyndham Worldwide Competency Dictionary

https://performancemanager4.successfactors.com/login?company=Wyndham


TrainingOnline

TrainingClassroom

TrainingTeam


New Hire Orientation

We know that a new job is a big transition, whether you are new to Wyndham Hotel Group (WHG) or recently transferred from another business unit, this orientation will help ease your transition. The WHG Orientation provides associates with an opportunity to meet other new associates, learn how our business makes money, understand common terminology, hear about our performance management cycle, find out about learning and development opportunities, discover recognition opportunities, and more!

All associates new to Wyndham Worldwide, Wyndham Hotel Group, Wyndham Destination Network or Wyndham Vacation Ownership should attend this informative session. Kick-off the morning by meeting with other new associ-ates and business leaders at a breakfast mixer. Learn all about the Wyndham business units, our history, awards and accolades, core values, and more. In the afternoon, associates will attend their required Count On Me! certification course to finish out their orientation.

Wyndham Worldwide New Hire Orientation

Wyndham Hotel Group New Hire Orientation - YOU Make the Difference

Associates will receive an invitation in their offer letter to attend. If you have questions regarding an orientation, please contact your Human Resources Generalist.

duration: 1 day

duration: 1/2 day


TrainingOnline

TrainingClassroom

TrainingTeam


A will appear on your Learning Plan in MyLearning when you are due to take or re-take these courses.

reminder

Legally Mandatory

Completion of these training offerings are required by International, Federal

and/or State regulations.

Wyndham Required

These training offerings deliver the knowledge needed for associates to

understand and align with the core values of the organization.

Wyndham Recommended

These training offerings contain knowledge that is beneficial to associates in further understanding additional

organizational values.

• Managing and Protecting Information *once every year

• Business Principles *once every five years

• Global Anti-Corruption *once every year

• Business Principles Policy Acknowledgement *once every year

• Supervisor and Manager Sexual Harassment Awareness *all people leaders

• Diversity & Inclusion Leadership *SM and above

• Introduction to Sustainability

• Count On Me!

• Is it Bias/Micro inequities *all people leaders

• Respect in the Workplace

• Fair Labor Standards Act (FLSA) *all people leaders

Wyndham mandates that each associate complete required compliance courses upon hire and then re-take those courses as a refresher. In order to remain in compliance, all associates must take the following courses:

Compliance Training


TrainingOnline

TrainingClassroom

TrainingTeam


Learning That Makes A Difference

more on next page

Check out all the learning opportunities now available for registration on MyLearning. We offer instructor-led and self-paced courses so you can choose your preferred learning environment. Whether in a classroom setting along with fellow associates or online from the comfort of your desk. It’s up to you!

Available Self-Paced Online:Software Skills DevelopmentSelf-paced online courses to help you fine-tune your Microsoft software proficiency are available on MyLearning. From beginner to advanced, there is a course for your level of proficiency in Outlook, Word, Excel, PowerPoint and more. *Software training for other business applications is also available.

Bite-size LearningWe’ve partnered with Grovo to bring you bite-sized, just-in-time videos. These short self-paced learning videos can be customized based on team effectiveness goals and individual competency building. These are currently offered to intact teams upon leader request.

Please email [email protected] with your specific need or to learn more.

This program will provide development paths for all levels of Wyndham Hotel Group associates by building business acumen and providing a balanced foundation for developing leaders. Each module in the series is designed to increase bench strength in key areas of focus. Each path offers different learning modalities so learners can select the activities that work best for them.

LEAD: Leadership Development Program (Coming Soon)

mailto:WHG.MyLearning%40wyn.com?subject=Software%20Skills%20Development


TrainingOnline

TrainingClassroom

TrainingTeam


Wyndham Core Competency DevelopmentBelow is a sampling of the 130+ online self-paced courses available in MyLearning to help you develop and grow in each of our eight core competencies.

• Developing Loyalty Through Customer Relationships

• Using Emotions to Build Trust• Behavioral Flexibility of the Manager• Customer Relationship: Building Trust

• Competency Development: Providing Daily Recognition to Your Employees

• Building Customer Enthusiasm• Strengthen Your Contribution to Your

Organization• Competency Development: Exploring and

Meeting Your Customer Needs (Manager)

• Finance (How We Make Money)• Project Management: Determining Tools and

Resources for Project Planning (Employees)• The Situational Skills of a Manager• Considering How You Spend Your Time• Creating a Vision for the Future• Drawing Up a Project Budget

• Emergenetics Overview• Change Management - Coping with Change• Developing Loyalty Through Customer

Relationships• Anticipating Project Risks• The Power of One – Taking Accountability to

Get Results

• Focusing on Your Priorities• Using Leadership Basics• Fostering and Maintaining Motivation• Developing a Strong Leadership Team• Developing Leadership Style• Individual Leadership Power • Competency Development: Recognizing

Your Employees’ Accomplishments and the Difference they Make (Manager)

• Delivering Effective Feedback

• Customer Relationship: Practicing Active Listening

• Developing an Interpersonal Communication Strategy

• 3 Routes to Good Communication• Non Verbal Communication and Synergology• Giving Feedback that Gets Results• Competency Development: Asking Your Boss

for Direct Feedback (Employee)• Actively Seeking Your Employees’ Thoughts

and Opinions (Manager) • Identify Your Communication Styles

• Innovation - A Goal for All!• Creating a Vision of the Future• 5 Secrets of Creative Minds • PROACTion: Change, Innovation, and

Opportunity

• Using a Job Profile in the Recruitment Process

• Relationship Marketing in Practice• Valuing Diversity• Valuing Diversity for Managers

To access these online courses go to MyLearning and search for a specific course name or competency.

NOTE: Online course offerings are regularly updated and refreshed to reflect the needs of the business, thus subject to change

https://performancemanager4.successfactors.com/sf/learning?destUrl=https%3a%2f%2fwyn%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dHOME%5fPAGE%26fromSF%3dY&company=Wyndham


TrainingOnline

TrainingClassroom

TrainingTeam


Available In The Classroom:

more on next page

For Leaders:For Associates:

Check out the Parsippany Campus Reporter (PCR) every Monday for upcoming dates and times or visit MyLearning!

Learn to create effective and impactful presentations. Through collaborative exercises you’ll learn and practice the skills needed to more deeply connect with your audience. Taught by the experts at Duarte, learn story content creation and visual design principles to take your presentations to the next level.

duration: 1 day1 Day VisualStory™

The 7 Habits of Highly Effective People®

The 7 Habits for Managers®

Based on the proven principles found in Dr. Stephen R. Covey’s best-selling book, you’ll gain hands-on experience that will yield improved communication, strengthened relationships, increased influence, greater productivity, and laser-like focus on critical priorities. Utilizing the 7 Habits you will learn to “be proactive,” “begin with the end in mind,” “put first things first,” “think win-win,” “seek first to understand, then to be understood,” “synergize,” and how you can “sharpen the saw” to enrich your professional and personal life.

New and experienced managers will acquire a set of tools to help meet today’s management challenges, including conflict resolution, prioritization, performance management, accountability and trust, execution, collaboration, as well as team and employee development; all based off of Dr. Stephen R. Covey’s best-selling book.

duration: 2 days

duration: 1 day



TrainingOnline

TrainingClassroom

TrainingTeam



more on next page

Count On Me! is a culture building class that reinforces Wyndham Worldwide’s commitment to customer service. Participants in this class will walk away with an introduction to Wyndham Worldwide’s service promise, core values and the Count On Me! building blocks: Be Responsive, Be Respectful and Deliver a Great Experience.

Count On Me! For Associatesduration: 2 hours

“Get Unstuck” with best practice skills for high-stakes interactions. Discover how to create alignment and agreement by fostering open dialogue around high-stakes, emotional, or challenging topics. Learn how to speak and be heard (and encouraging others to do the same), to surface the best ideas, make the highest-quality decisions, and act on your decisions with unity and commitment.

duration: 2 daysCrucial Conversations®

duration: 90 minutes

Learn the key principles of effective goal setting and development planning. Review the performance management cycle, identify goals and tools to write and validate your goals. Additionally, understand the development planning process and the tools to help you achieve your development goals. For managers, we’ll also review how to cascade goals through SuccessMatters.

*Also available as a playback

Effective Goal Setting and Development Planning

This workshop was kept very engaging and cleared up some of the “mysteries” of exact ly how this all works and comes together. I highly recommend this course to anyone who needs some assistance getting goals & a development plan entered into Success Matters.

Marilyn Coppola | Administrative Assistant


TrainingOnline

TrainingClassroom

TrainingTeam



more on next page

Learn how to inspire trust and build credibility, define a clear and compelling purpose, create and align systems of success, and unleash the talents and energy of a winning team. Through administration of confidential 360 feedback, leaders will understand their strengths and areas of opportunity to help your team reach its fullest potential.

Learn how to proactively lead through influence and rely less on formal authority to effectively motivate and empower others. Influencer teaches how to effectively deal with resistant and persistent problems. It works by clarifying meaningful results, identifying vital behaviors, and focusing on Six Sources of Influence.

Great Leaders, Great Teams, Great Results™

Influencer Training™

duration: 3 days

duration: 2 days

Effective Performance Conversations

Results are driven by the vital conversations that occur between associate and manager all-year long. In this workshop, associates will learn thought-provoking questions to ask themselves prior to meeting with their manager to help maximize the discussion. Managers will learn best practices to elicit each team member’s best contribution every day. Both associates and mangers will learn key principles of giving and receiving feedback and how to keep the conversations on track; focused on goals accomplished as well as goals yet to be achieved.

*Also available via live webinar


It not only helped me better myself profession-ally, it also helped me personally.

Bala Kalavala | Business Solutions Architect & IT Strategy

*Attendence in this workshop requires a nomination from your executive leader.


TrainingOnline

TrainingClassroom

TrainingTeam


Check out the Parsippany Campus Reporter (PCR) every Monday for upcoming training dates and times or visit MyLearning!

Improve your ability to innovate, enhance your business acumen and drive results. The Seasonal Learning Series is an opportunity for you to quickly enhance your skills in these core competencies and more. We guarantee you’ll walk away with tools you can immediately apply in your work.


In order to accomplish the things that matter most in our professional and personal lives we need to learn how to manage those distractions and work toward our goals. This course can help you identify your time drains, move from procrastination to determination, and help you navigate your path to success.



duration: 1 hour

Seasonal Learning Series

Time Management – Achieving Your Goals in Today’s Hectic World

Attend this practical and interactive workshop to take your business communication skills to the next level. Learn to develop standards for high-focus meetings, define a meeting’s purpose, plan and run meetings with laser-focus on results, and make every meeting a milestone for success. Whether man-aging large projects across teams, improving business communication, or addressing difficult situa-tions, associates will gain skills to increas accountability and productivity.

Meeting Advantage™duration: 1 day



TrainingOnline

TrainingClassroom

TrainingTeam


Developing Your Team Makes A DifferenceIf you are a people manager looking for ways to enhance interaction, communication and collaboration within your team, offers ways to grow business skills in fun, team building sessions that are great for teams of all sizes and functions.

Emergenetics®

Is a half-day workshop designed to increase self-awareness and build more effective teams. Prior to attending, each participant completes an online Emergenetics preferences through experiential learning for greater individual and team potential. Conducted by certified Emergenetics trainers, Meeting of the Minds is used as a talent development platform in a corporate or organizational environment by empowering individuals and setting the tone for a positive culture. It has been delivered around the world in a multitude of languages and is simple to understand, easy to use, full engaging and fun.

Each participant takes an online Emergenetics Profile in advance, and in the workshop learns about how thinking and behavioral preferences impact communication, perception and teamwork.

Benefits for your team include: - Insight into how they think and behave - Knowledge of their colleagues thinking preferences to improve communication - Hands-on team-building exercises in communication, motivation, efficiency and more

The Meeting of the Minds workshops can be offered to intact teams, or associates can attend an open-session of Meeting of the Minds (offered quarterly).

Emergenetics: Meeting of the Mindsduration: 6 hours


TrainingOnline

TrainingClassroom

TrainingTeam


For more information about team-building for your direct reports, email us at [email protected]

Building on the framework established during Emergenetics: Meeting of the Minds, the Power of WE Series provides a new window into thinking, behavior, collaboration, and action.

Power of WE links established methods for building team skills and competencies with proven ways of understanding people. It is the building block to generate high performance, combining an understanding of how to utilize cognitively diverse teams with an awareness of how to perform tasks in more creative, effective ways.

These 2 to 4 hour modules drive performance by enabling individuals and teams to leverage their strengths to improve essential business functions. These modules are delivered through engaging and hands-on activities that aid learning and knowledge retention.

The Power of WE

Modules Offered:

Building on the framework of Emergenetics, Leveraging The Power of WE provides additional insight into thinking, behavior, collaboration, and action. This module provides understanding of how to utilize cognitively diverse teams with an awareness of how to perform tasks in more creative, effective ways. Organizations can tap into both individual potential and team capacity to maximize results and take performance to unprecedented levels.

duration: 3 hours

Leveraging the Power of WE

The Problem Solving Power of WE module blends an individualized view-how do I see problems and generate solutions, and a collaborative team view-how do others approach problems and what can I learn? Participants will learn to focus more on the problem, not the process, and become more fluid in transitioning processes. By leveraging behavioral and thinking preferences, participants can improve problem understanding and more effectively create alternative solutions.

duration: 4 hours

Problem Solving

Note: All participants in The Power of WE modules must have previously taken their Emergenetics Profile and attended a Meeting of the Minds workshop.

mailto:WHG.MyLearning%40wyn.com?subject=


TrainingOnline

TrainingClassroom

TrainingTeam


The Power of WE

Managing Change

Team Norms

Creating nimble, dynamic organizations ultimately comes down to how well individuals process and understand change. Part of the Leveraging the Power of WE series, the Managing Change module showcases proven change management approaches, examines widely varied approaches to change and builds each employee’s change skills by utilizing their existing cognitive and behavioral strengths. It’s a multifaceted approach examining intensity, responsiveness and action-orientation to change, and it’s all rooted in brain-based insight.

Organizations are social microsystems influenced by unwritten codes of behavioral rules, or norms. Team Norms builds on the Emergenetics Power of WE approach by helping participants understand the value of creating norms that appeal to each member’s Emergenetics attributes. During this workshop, participants will identify shared values and strategize common goals. They will also learn about the elements of an “ideal” work environment. Participants will also create a commitment for action and put the plan to the test.

duration: 4 hours

duration: 2 hours

Trust

Part of the Power of WE series, the Trust module is fundamentally about developing collaboration and accountability. It starts by creating clarity around the definition of trust and what it means to different people. Trust is then explored via different thinking and behavioral patterns to understand how it’s built, cultivated, and maintained, or at times, broken. Participants are empowered to create a model for trust that harnesses individual strengths as well as differences, drives teamwork and reinforces the importance of accountable, results-driven work.

duration: 4 hours

Innovation

The Innovation Power of WE module starts by empowering individuals to create innovative ideas through their own unique preferences. The module then addresses long-term innovation across teams, focusing on how to create a culture that values, builds and sustains innovation. This is accomplished by linking individual Emergenetics thinking and behavioral tendencies into actionable perspectives, generating ideas and outlining a clear strategy for implementing innovation collaboratively. Participants will identify a model to generate solutions that takes into account the true nature of complex problems and challenges, and addresses them in a manner that encourages innovation.

duration: 4 hours


TrainingOnline

TrainingClassroom

TrainingTeam


The Power of WE

Harnessing Differences

Goal Setting Team Performance

Diversity is shaped by the broad mix of contributors in the workforce today. Continuing to build on the Emergenetics Power of WE approach, employees learn how to harness differences in an action-oriented way that uncovers and leverages the diversity found in teams and organizations. By examining why diversity and differences are important, participants will learn the appropriate guidelines to form a deep appreciation and value of individual uniqueness.

In this Goal Setting module participants will learn how to create goals that appreciate Emergenetics brain-based approaches and adhere to high standards for effectiveness. In this module, participants will develop the knowledge and tactics to make goals both effective and actionable, employ a broad spectrum of methods and approaches to reach challenging, goals, and understand how aligning goals is critical to individual and organizational success.

The Emergenetics Power of WE approach helps teams learn how to harness individual strengths and how to apply them collectively to improve overall team performance. During this Team Performance module, teams identify potential challenges that are unique to their group, and develop strategies to overcome them, creating the balance that is crucial for sustained superior performance.

duration: 4 hours

duration: 4 hours duration: 2 hours

Mission

Developing an effective mission enables an open, vibrant environment where different perspectives are considered, where high performance is the norm, and where results are measured. The Mission module continues to build on the Emergenetics Power of WE approach and will help participants formulate a more connected, informed perspective on their role and contribution within the organization.

duration: 3 hours


TrainingOnline

TrainingClassroom

TrainingTeam


The Power of WE

Resolving Disagreement

The Power of WE Resolving Disagreement module explains how conflict and disagreements arise, where potential roadblocks to resolution exist, and how individual differences in thinking and behavior can shape opinions and cause disagreements. It also provides practical, logical and concrete strategies for uncovering the roots of disagreement and bridging new understanding via respectful and positive communication. Utilizing the Emergenetics Power of WE approach, participants learn how to advance in difficult situations, navigate emotional scenarios and come to mutually beneficial solutions. This module empowers participants to leverage conflicting ideas by reframing disagreement into a more objective lens of thinking and behavioral differences. Participants will examine how disagreement and conflict can be productive, and they will identify tactics and strategies to resolve conflicts quickly and in a mutually beneficial way.

duration: 4 hoursTime Management

Time Management isn’t about scheduling, writing down appointments, or setting reminders. It’s about channeling each person’s distinctive approach to time that provides them with the greatest capacity for successful execution. With the Emergenetics Power of WE approach, participants attending the Time Management module will learn and craft not only their own unique time management strategies, but learn how to best leverage the ways that others approach time. Participants will learn the distinctive perspectives of time from all aspects of the thinking and behavioral spectrum , and will also define how time management techniques link to all other strategic and tactical work needs.

duration: 4 hours

For more information about team-building for your direct reports, email us at [email protected]



TrainingOnline

TrainingClassroom

TrainingTeam


Additional Resources

Managing your career may mean continuing your education and professional certifications. Our Tuition Assistance program offers up to $6,000 USD tuition and certification reimbursement to all eligible associates. In addition, we have partnered with learning leaders such as Fairleigh Dickinson University (FDU), University of Phoenix, DeVry University and Keller School of Management to offer discounted tuition.

Tuition Assistance and Discounted Tuition

Learn the key points of a business book or TED Talk in just 10 minutes! getAbstract summarizes thousands of the latest and most influential business books and Ted Talks and compresses the information from each title into 2-5 pages – from finance and management to sales and careers, you’ll never miss a trend!

Access to getAbstract is free for Wyndham associates. Follow these three simple steps:1. Visit getAbstract by going to Wyndham Nation > Career Concierge > getAbstract or go directly to www.

getabstract.com/portal/wyndham2. Click “Member Sign In” in the upper right corner3. Fill out the “New getAbstract Account” section using your @wyn.com email

Once you sign up you can open the summaries right on your desktop or your mobile device by downloading the getAbstract app.

Book and Video Summaries

To learn more go to Wyndham Nation > Associate Service Center > My Benefits > Tuition Assistance

http://www.getabstract.com/portal/wyndham

http://www.getabstract.com/portal/wyndham

http://www.getabstract.com/Index.do?u=wyndham#introVideoB2B

https://www.wyndhamnation.com/

http://wyn.com/


TrainingOnline

TrainingClassroom

TrainingTeam


Wyndham Worldwide’s diversity and inclusion commitment supports associates of all backgrounds. Our Associate Business Groups (ABGs) promote engagement and inclusion throughout the company. ABGs are voluntary networks of associates with common interests within the Wyndham Worldwide community. They offer associates opportunities for professional development, provide assistance with achieving our business goals, and support the communities in which we live and work. To join a group please visit Wyndham Nation > Stay Engaged > Associate Business Groups

Associate Business Groups (ABGs)

Our Vision is to create an environment for our administrative professionals community where valuable business tools, resources and solutions are readily available to help support our business’s goals and objectives; AASK encourages a culture where networking, diversity, philanthropy and creativity are valued – all in support and encouragement of everyone’s success.

I-VOW stands for Impacting Veteran Opportunities at Wyndham Worldwide. As part of Wyndham Worldwide’s diversity program, I-VOW is proud to support veterans of our Armed Services by leadership development, mentoring, identifying work opportunities and engaging with community activities.

With five generations together in the workplace, Wyndham Worldwide is experiencing new challenges and opportunities. Together, we aim to capitalize on the unique perspectives, insights and ideas of each generation to contribute to the Company’s strategic business objectives.

To drive business value to Wyndham Worldwide by empowering, leveraging and developing the SPECTRUM of African Americans/Blacks as internal and external resources through leadership, education, innovation and networking.

All Wyndham Worldwide associates are welcome to join this dynamic group and take part in innovative approaches to doing business, get to know your business partners, learn about our industry and experience the excitement of personal growth and change.

By leveraging the passion of our associates, we will strive to foster a culture of acceptance and equality within Wyndham Worldwide, thus creating a positive impact on business practices and goals, and on all Wyndham associates’ lives. We will also work to ensure that our organization is recognized as an active supporter of the LGBT community, and to raise awareness of LGBT issues through education.

¡FUERTE! was created to provide a positive forum for our associates where the unique insights of the Hispanic/Latino culture provide strategic contributions to the success of the Company and of the community. It’s a voluntary and inclusive group, and membership is open to all associates* regardless of race, national origin, gender, ethnicity, etc.

* Membership in ¡FUERTE! is voluntary and there is no requirement to speak or understand Spanish.

AASK - Administrative Assistants Sharing Knowledge

I-VOWNEXT

SPECTRUM Women On Their Way

WYNPride

¡FUERTE!

Keep an eye out for ABGs learning and development events in the weekly PCR!


TrainingOnline

TrainingClassroom

TrainingTeam


Meet Your FacilitatorsOur facilitators are an experienced group of professionals located all over the country. Click on each facilitator to learn a little more about their experience.

http://www.whgsoho.com/na/franchisee/collateral/bios/muhammad_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/zolman_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/henderson_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/albornoz_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/garcia_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/beltran_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/murphy_bio.pdf

http://www.whgsoho.com/na/franchisee/collateral/bios/williams_bio.pdf


TrainingOnline

TrainingClassroom

TrainingTeam


Visit us at Wyndham Nation > Tools & Resources > MyLearning or email us at [email protected]

Stay informed and connect with us on Yammer, join our group People Make The Difference at WHG

Go Ahead, Contact Us-It Makes A Difference!

At Wyndham Hotel Groupwe believeassociates make the difference!our

https://www.wyndhamnation.com/


https://www.yammer.com/wyn.com/#/threads/inGroup?type=in_group&feedId=5198116

how will you€¦ · course to finish out their orientation. wyndham worldwide new hire orientation...

Documents