ifs marget segment overview
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IFS & IFS ApplIcAtIonS™
FActS About IFS• Founded in Sweden in 1983, established in North America in 1995
• Traded on the Swedish Stock Exchange (IFS)
• Develops and sells one product—IFS Applications
• 79 total offices
• Product is available in 54 countries, in 22+ languages
• 2,000+ customers and 600,000+ IFS Applications end users
• 2,700+ employees world-wide
• 2008 net revenue $383 million and 2007 net revenue $349 million
FActS About IFS ApplIcAtIonS™
Business software optimized for: • Enterprise resource planning • Enterprise asset management and service management • Maintenance, repair and overhaul • Product life cycle management • Project based solutions
A complete suite of business components that include industry- specific functionality.
“As a result of our lean manufac-turing initiative, we have reduced past-due orders by 80%, increased inventory turns by 20%, improved productivity by 20%, and increased quality by 60%. IFS Applications gives us the technology platform we need to achieve this success in a mixed-mode environment.”
Willamette Valley company, Gerald nakamura,
chief Information officer
”
AeroSpAce And deFenSe
AutomotIVe
conStructIon, enGIneerInG, And SerVIce mAnAGement
enerGy And utIlItIeS Oil and Gas
HIGH tecH Life Sciences
InduStrIAl mAnuFActurInG
proceSS InduStrIeS Chemicals Food and Beverage Metal Pulp and Paper
“In 2002, the company was looking for project-management software to help it keep track of its jobs, which can stretch as long as 15 months. It found software from a top vendor such as SAP AG too expensive. Meanwhile, many of the small-business offerings at the time didn’t have enough features to help the company accurately track revenue flows over the course of a project. IFS Applications was able to install parts of its project-management software and train Mr. Holik’s staff at a third of the cost of SAP software.”
the Wall Street Journal — John Holik, manager of project Administration, tlt-babcock, Inc., “Keeping track of business”
IFS’ Key InduStry VertIcAlS
”
Solutions for managing...
• Asset Lifecycle Management• Customer Lifecycle Management• Maintenance, Repair & Overhaul• Manufacturing• Product Lifecycle Management• Project Based Solutions • Supply Chain Management• Service Management
Business is easier with IFS Applications. Because it is truly component-based, companies can implement what they need, when they need it. IFS Applications offer business solutions that can be configured to meet the needs of rapidly changing industries facing challenges in a global marketplace.
CASEMANAGEMENT
BUSINESSMODELER
TM
IFSBUSINESSENABLERS
SYSTEMINTEGRATION &WEB SERVICES
EVENTMANAGEMENT
MOBILE &WIRELESSSERVICES
PERSONALPORTAL
COLLABORATIVESOLUTIONS
BUSINESSREPORTING
ACCOUNTINGRULES
PROJECTREPORTING
DOCUMENTMANAGEMENT
QUALITYMANAGEMENT
ECO-FOOTPRINTMANAGEMENT
PROJECTMANAGEMENT
BUSINESSPERFORMANCE
IFS HUMAN
RESOURCES
PAYROLLADMINISTRATION
TIME &ATTENDANCE
EXPENSEMANAGEMENT
TRAININGMANAGEMENT
EMPLOYEE DEVELOPMENT &CERTIFICATIONS
RECRUITMENT
SELF-SERVICE
TM
IFSSALES &SERVICE
SALES &MARKETING
WEB STORE
SALESCONFIGURATOR
CUSTOMERQUOTATION
CALL CENTER
FIELD SERVICE
SERVICE CONTRACT
MANAGEMENT
SALES CONTRACT
MANAGEMENT
TM
IFSFINANCIALS
GENERALLEDGER
CONSOLIDATEDACCOUNTS
FIXED ASSETS
ACCOUNTSRECEIVABLE
ACCOUNTSPAYABLE
CASH FLOW
BUDGETMANAGEMENT
eINVOICE
TM
IFSENGINEERING
PDMCONFIGURATION
ASSET DATAMANAGEMENT
ENGINEERINGCHANGE
MANAGEMENT
PROJECTDELIVERY
TM IFS
MANUFACTURING
SHOP FLOORREPORTING
COSTING
SHOP ORDER
REPETITIVEPRODUCTION
BATCH PROCESS
MAKE | CONFIGURE | ASSEMBLE TO
ORDER
ENGINEER TOORDER
MAKE TOPROJECT
CONSTRAINT-BASED
SCHEDULING
MULTI-SITEPLANNING
TM IFS
DISTRIBUTION
INVENTORY
PURCHASING
SUPPLIERSCHEDULES
CUSTOMERORDERS
CUSTOMERSCHEDULES
INVOICING
DEMANDPLANNING
TMIFS
MAINTENANCE
EQUIPMENT
EQUIPMENTMONITORING
EQUIPMENTMETERING
OVERALL EQUIPMENT
EFFECTIVENESS
WORKORDER
PREVENTIVEMAINTENANCE
SCHEDULING& RESOURCEALLOCATIONS
PROCESSAUTOMATIONINTEGRATION
VEHICLEINFORMATIONMANAGEMENT
COMPLEX MRO
TM
IFS FOUNDATION1TM — TECHNOLOGY AND ARCHITECTURE
SolutIonS
opportunIty proFIleGenerAl proFIle:
• Customer size: $50 million—over $2 billion in revenue
• Divisions of Fortune 500 companies
• Multi-site operations: global in nature or looking to become global
• Rapid-growing companies wishing to expand
• Heavily regulated companies with intense traceability requirements
• Companies looking to reduce costs and waste, and improve lean practices
• Companies running SAP or Oracle, but need improved project or asset management capabilities
InternAtIonAl mAnuFActurerS:
• 300–3,000 employees, with international operations
• After market service or repair offerings (requiring mobile or wireless capabilities)
• Mixed-mode manufacturing (ETO, MTO, CTO, ATO, MTS)
• Complex manufacturing or project focused operations
• Variations in number of employees between sites
• Diverse product offering
ASSet And SerVIce IntenSIVe enterprISeS:
• 1,000+ employees, with international operations
• Machine uptime is critical to business
• Field service or MRO focused
• Co-existence with SAP and Oracle
• Either asset management or service provider• Variations in number of employees between sites
“[IFS was] probably the first vendor that compartmentalized the product in that sort of manner: You can put pieces together and it all works well. That’s basically the goal of SOA, to compart-mentalize the product,” says Predrag Jakovljevic, principal analyst with Technology Evaluation Centers. “For that reason, they have been technologically ahead of the big guys in the market whether it’s a mere coincidence or from their vision. [IFS’] differentiation is now that they are in the third generation of an SOA-based product.”
destinationcrm.com — predrag Jakovljevic, technology evaluation centers
”
SAmplInG oF IFS’ cuStomerS • Austal USA (Shipbuilder)• BMW• DuPont• General Dynamics • Harry’s Fresh Foods• Horizon Utilities• Lockheed Martin• Mercedes Benz• Todd Pacific Shipyards• Volvo• Willamette Valley Company (WVCO)
23%
62%
15%
IFS nortH AmerIcA cuStomer reVenue breAKdoWn
Europe North
700
600
500
400
300
200
100
0Europe West Europe Central Europe East Americas Africa, Asia & Pacific
cuStomer breAKdoWn
$50 – $250M
$250M – $1B
Over $1B
IFS Future prooF tecHnoloGydeveloped using open standards—making it easier and more cost effective for customers to implement, run, and upgrade their system step-by-step.
one global product so no need to switch product as company expands. • Independent of geography, supports global implementations in a single database • Independent of size, supports small to large divisions • Independent of manufacturing mode
Fully scalable: 20–thousands of users with one product.
Supports multi-company, multi-site, multi-currency—centralized or decentralized.
Service-oriented Architecture (SoA)—built on granular software components—the most agile and stable platform on the market. • Ability to deploy focused solutions that address company’s critical business issues, which can be added
or removed without business disruption • Integrate with virtually any point solution or legacy system
commitment to open standards—languages and platforms. • IFS supports both commercial products from IBM, Oracle, Sun, BEA, Microsoft and others, but also open source infrastructure products such as Linux, Apache, TomCat, and JBoss.
multi-tier Application Implementation • Flexible presentation tier • Web, Windows, or Mobile • Java (J2EE) application tier • Based on standards • Supports web users • Supports message based integration • Oracle database tier • Scalable and reliable performance • Single instance or clustered
Some systems just lack
agility
Our 7th Generation of Components
Retu
rn o
n In
vest
men
t From th
e people who invented it!componentS drIVe AGIlIty
“The (IFS Enterprise Explorer) user interface resembles a mash up of Microsoft Vista and the iPhone-iVista, maybe? Regardless, if your new interface is reminiscent of the newest products from two of the biggest brain trusts in human/computer interface design, you’re doing something right.”
Industry Week — brad Kenney “Globalization, Swedish Style”
Ray Wang considers IFS one of the leading companies in the business with respect to user interfaces. “Neither SAP, its main competitor, nor Oracle have come as far. The importance of easy-to-use interfaces is increasing as enterprise applications are being used more widely and a new generation of users is entering business. Young people are used to the Internet, mobile devices, and computer games. Enterprise applications will have to mimic these if they are to reach a wider audience,” says Ray Wang.
r “ray” Wang | partner—enterprise Strategy | Altimeter Group, llc”
”uSAbIlIty WItH IFS enterprISe explorer
”AddItIonAl AnAlySt And cuStomer QuoteS“IFS Applications’ broad and comprehensive family of business applications meet many of the specific needs of today’s project-oriented companies in key functional areas of their operations from contract management to project management, and from engineering and manufacturing to finance and human resource (HR) management. IFS’ vision and proven ability to draw together the diverse collection of business data into a set of meaningful information that can be used in context to help project-oriented companies plan and execute their projects more effectively is impressive.”
cImdata review — “product lifecycle management for project-oriented enterprises”
“Eighty-eight percent of all sales quotes are now generated and e-mailed to the customer automatically. This has freed our support staff to work on more difficult projects... Prior to IFS, a machine could be ordered with the wrong option or an option that may require additional kits for installation that were not ordered. These mistakes might not be discovered until the machine arrives at the customer’s site, which costs up to $10,000 to correct. Since the implementation, this is no longer a problem.”
destinationcrm.com — J&H machine tools, “Secret of my Success: A crm manufacturing makeover”
“Before implementing IFS Applications, it took 4-6 months to build one mobile welder, now (with IFS Applications) it takes 45 days, allowing us to build 6-8 mobile welders in the time it used to take to build one. This moved us ahead of schedule in delivering the mobile welders. That alone saved us enough money to pay for the IFS system. In retrospect, the general manager of our welding business unit flatly stated that we wouldn’t have stood a chance without IFS.”
Holland company, James tieri, It director
AmerIcAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +1 888 437 4968
ARGENTINA, BRAzIL , CANADA, MExICO, UNITED STATES
ASIA pAcIF Ic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +61 3 9862 3800
AUSTRALIA , INDONESIA , JAPAN, MALAYSIA , NEW zEALAND, PHIL IPPINES, PR CHINA, S INGAPORE, THAILAND
europe eASt And centrAl ASIA . . . . . . . . . . . . . . . . . . . . +48 22 577 45 00
BALKANS, CzECH REPUBLIC, GEORGIA, GREECE, HUNGARY, KAzAKHSTAN, POLAND, RUSSIA AND CIS , SLOVAKIA , TURKEY, UKRAINE
europe centrAl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +49 9131 77 340
AUSTRIA, BELGIUM, GERMANY, ITALY, NETHERLANDS, SWITzERLAND
europe WeSt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +44 1494 428 900
FRANCE, PORTUGAL, SPAIN, UNITED KINGDOM
mIddle eASt And AFrIcA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +9714 390 0888
INDIA , SOUTH AFRICA, SRI LANKA, UNITED ARAB EMIRATES
nordIc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +46 13 460 4000
DENMARK, NORWAY, SWEDEN
F InlAnd And tHe bAlt Ic AreA . . . . . . . . . . . . . . . . . . . . . . +358 102 17 9300
ESTONIA, F INLAND, LATVIA , L ITHUANIA
www.IFSWorld.com/us/resourcesTHIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’ SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.
IFS AB ©2009.IN.2