intercultural communication

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INTERCULTURAL COMMUNICATION

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Page 1: Intercultural communication

INTERCULTURAL COMMUNICATION

Page 2: Intercultural communication

Relationships between Communication and

Culture

Page 3: Intercultural communication

The relationship between communication and culture is a very complex and intimate one. Worldviews, values and norms are three manifestations of culture which provide us with resources for making sense of intercultural interactions, culture is inspired by the communication of those in a community. Communication between humans enables others to adhere to or adapt different behavioral traits that create a common culture when shared by those in a particular group.

Communication not only inspires, but is the foundation for

culture.

Page 4: Intercultural communication

Culture is communication… …

communication is cultureCULTURE COMMUNICATI

ON˃ Is a learned set of shared interpretations

˃ Is about beliefs, values, and norms

˃ Affects the behavior of a relatively large group of people

˃ Is the vehicle by which culture is expressed

˃ Is directly effected by communication patterns

Page 5: Intercultural communication

Cultural values may be defined as the worldview

Worldviews are abstract notions about the way the world is, they are usually the premises upon which challenges and debates are conducted. Worldviews operate at an unconscious level so that we are not aware that other ways of seeing the world are either possible or legitimate, worldviews are a vital part of who we are but not a part we usually think much about.

Page 6: Intercultural communication

How culture influence communication

The work of Kluckhohn and Strodbeck is important to our understanding of how cultures develop their value systems. Kluckhohn and Strodbeck studied the cultural values of European Americans, Hispanics and native American .they posited the fact that all cultures must answer the following questions about the world around them: These questions are universal for all human beings , although different cultures address them differently. The way a culture answers these questions is part of its deep structure;

Kluckhohn and Strodbeck

Page 7: Intercultural communication

What is the human nature? What is the relationship of humans to nature ?

What is the orientation to time?

What is the preferable form of human activity?

What is the social relationship of humans with one another?

Page 8: Intercultural communication

Kluckhohn and Strodbeck propose the following value orientations:

Page 9: Intercultural communication

Geert Hofstede studied work-related values. His extensive original data1967-1973) comes from 40 countries and involved 116,000 people working at IBM. Based on these, and later data, Hofstede has developed theory of cultural variation which features four dimensions along which cultures differ. These dimensions are;

individualism/collectivism power distance

uncertainty avoidance masculinity/femininity

Hofstede

Page 10: Intercultural communication
Page 11: Intercultural communication

This dimension expresses the degree to which the less powerful members of a society accept and expect that power is distributed unequally. The fundamental issue here is how a society handles inequalities among people. People in societies exhibiting a large degree of Power Distance accept a hierarchical order in which everybody has a place and which needs no further justification. In societies with low Power Distance, people strive to equalize the distribution of power and demand justification for inequalities of power.

Power Distance

Page 12: Intercultural communication

Masculinity versus FemininityThe Masculinity side of this dimension represents a preference in society for achievement, heroism, assertiveness and material rewards for success. Society at large is more competitive. Its opposite, femininity, stands for a preference for cooperation, modesty, caring for the weak and quality of life. Society at large is more consensus-oriented. In the business context Masculinity versus Femininity is sometimes also related to as "tough versus tender" cultures.

Page 13: Intercultural communication

Uncertainty Avoidance The Uncertainty Avoidance dimension expresses the degree to which the members of a society feel uncomfortable with uncertainty and ambiguity. The fundamental issue here is how a society deals with the fact that the future can never be known: should we try to control the future or just let it happen? Countries exhibiting strong UA maintain rigid codes of belief and behavior and are intolerant of unorthodox behavior and ideas. Weak UA societies maintain a more relaxed attitude in which practice counts more than principles.

Page 14: Intercultural communication

Long Term Orientation versus Short Term Normative Orientation

Every society has to maintain some links with its own past while dealing with the challenges of the present and the future. Societies prioritize these two existential goals differently.Societies who score low on this dimension, for example, prefer to maintain time-honored traditions and norms while viewing societal change with suspicion. Those with a culture which scores high, on the other hand, take a more pragmatic approach: they encourage thrift and efforts in modern education as a way to prepare for the future.

Page 15: Intercultural communication

Individualism versus Collectivism

The high side of this dimension, called individualism, can be defined as a preference for a loosely-knit social framework in which individuals are expected to take care of only themselves and their immediate families. Its opposite, collectivism, represents a preference for a tightly-knit framework in society in which individuals can expect their relatives or members of a particular in-group to look after them in exchange for unquestioning loyalty. A society's position on this dimension is reflected in whether people’s self-image is defined in terms of “I” or “we.”

Page 16: Intercultural communication