issues and challenges of deploying a smart citizen engagement solution
TRANSCRIPT
©REDtone IOT2015
ISSUES AND CHALLENGES OF DEPLOYING A SMART CITIZEN
ENGAGEMENT SOLUTION
Dr. Mazlan AbbasCEO - REDtone IOT Sdn Bhd
Email: [email protected]
©REDtone IOT2015
OF THE WORLD’S POPULATION LIVES IN CITIES IN 1900
LIVE IN CITIESTODAY
ARE ESTIMATED TO LIVE IN CITIESIN 2050
10%53%
73%
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HOW BIG IS THE IOT MARKET?
By 2016 Gartner predicts 6.4 billion devices will be connected to the internet --
and 5.5 million new 'things' will join them each day.
63 devices connected every second
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TIPPING POINT
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10/90 RULE
The Last 100 meterconnectivity
The “last 100 meters” represent > 90% potential number of connections Today, the devices used in the “last 100 meters” are typically not connected. The wide-area network is to a larger extent connected e.g. through smartphones, home routers (e.g. ADSL routers) and GSM / 3G / 4G Routers.
Still DisconnectedConnected World
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• By 2017, more than 1/3 of world’s population will own smartphones• 2.6 Billion smartphone
users
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THE 4 STAGES OF IOT MATURITY
Monitor Autonomous
OptimizeControl
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IOT BENEFITS
Improve Efficiency
Reduce Costs
Create Innovative Products
New Revenue Streams
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DATA OWNERSHIPS
Personal /Household
Private
Public Commercial SensorData Provider
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Home Health Transport OfficeWaste
WHAT-IF – WE CAN DO DATA BLENDING
Creating New Compound Applications
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MAKING SENSE OF DATA … BUT WHAT CITY DATA?
THE GOLD RUSH
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Wisdom
Knowledge
Information
Data
More Important
Less Important
Evaluated understanding
Appreciation of
Answers to questions.
Symbols
Understanding
Answers to
questions
WHO
WHY
HOW
WHAT
WHERE WHEN
VALUE IS CREATED BY MAKING SENSE OF DATA
VALUE PYRAMID
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Wisdom
Knowledge
Information
Data
More Important
Less Important
N/A
12-inch, 8mm etc
Understanding
EXAMPLE – FLOOD MONITORING
What is the water level in the river?When does the river swell up?
Where is the location of water rise?Who controls the water dam?
How to control the water level?How fast is the water rising?
Why is the water rising?
Who Benefits? - Citizens / Emergency Centers / Environmental
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Security and Privacy of data
Managing vast amounts of data
Fragmented industry
Finding the right business model
WHAT ARE THE BUSINESS CHALLENGES
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WHAT’S YOUR CITY’S INDICATOR?
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Single Infrastructure • Multiple Usage
BENEFITS OF SENSING-AS-A-SERVICE
Harnessing the Creativity
Rapid Deployment
Sustainable Business Model
Assisting ScientificCommunity
IOTCloud
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OUR NEXT SMART CITY SOLUTIONSHOW DO WE BUILD AND PLAN
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BUILDING 3 TYPES OF CITIES
ROI-driven
Carbon-driven
Vanity-driven
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BUILDING TRUSTCitizens encounter good customer service across government channels
We are very Citizen-Focused
Housing Authority
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CROWDSENSINGGETTING INSIGHTS FROM
PEOPLE AS THE “SENSORS”
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SMARTPHONE AS “SENSING ASSISTANT”
Sensors:① Camera – “Eyes”② Audio – “Ears”③ Accelerometer –
“Speed”④ GPS – “Location”⑤ Gyroscope –
“Movement”⑥ Compass –
“Direction”⑦ Proximity –
“Closeness”⑧ Ambient light –
“Eyes”⑨ Others…
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BE THE EYES OF THE CITYREPORT TO THE CITY COUNCILS
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LET ALL CITIZENS BE THE CITY’S “EYES”
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SAVES TIME TO REPORTA PICTURE IS WORTH A 1000 WORDS
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REPORT AN ISSUE
BUT NOT FEEL LIKE A COMPLAINT
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CITIACTAPP FOR ACTION, NOT TALKING
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MOBILE APPLICATION
CROWDSOURCING APP
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SENSE YOUR ROADS
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BETTER PLANNING • BETTER RESOURCE
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DRAINAGE ISSUES – CAUSE OF FLASH FLOOD?
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CORRELATE SEVERAL DATASETS
Examples• Relationship between Dengue Cases with drainage issues, mosquito larvae, weather• Relationship between Leptospirosis (Penyakit Kencing Tikus) with unattended garbage, weather,
etc
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BEYOND CITIZEN ENGAGEMENTBUILDING SMART CITIES
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Smart Parking Smart Waste Management
Smart Street Light Smart Transportation
Open Data Parking GarbageCollection Lighting
PublicTransport Smartphone
Users
Smart CityHub
Social Media
IOT Applications
Sensor Data
Users
CitiAct
BUILDING THE NEXT SMART CITY SOLUTIONS
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CHANGES IN THE LAW DO NOT ADAPT AS QUICKLY AS TECHNOLOGY CHANGES BEHAVIOR
The law says, once a pothole is reported, the city is responsible for any damage a car experiences — once it’s officially reported.
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CITIES THINK LIKE A STARTUPLITTLE WINS • BIG IMPACT
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CHALLENGES OF DEPLOYING CITIZEN ENGAGEMENT
• Vision• Attitude – transparency,
more work, customer-focused
• Budget• Legacy systems – too
many, need integration• Different workflow• Political• Citizen confidence
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SMART CITY BUSINESS MODELSPICK YOUR CHOICE
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BUILD OWN OPERATE (BOO)
• Theoperationandmaintenanceoftheservicesisfullyunder theplanner’scontrol
• Thesmartcityplannerindependently builds thecityinfrastructureanddeliverssmartcityservices.
CITYPLANNERS CITYOPERATIONS
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BUILD OPERATE TRANSFER (BOT)
• Aftercompletion theoperationishandover tothesmartcityplanner.
• Thesmartcityplannerappointsatrustedpartnertobuild thecityinfrastructureandprovidesmartcityservicesforaparticularareawithinatimeperiod.
CITYPLANNERS CITYOPERATIONS
3rd PARTY
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BUILD OPERATE MANAGE (BOM)
• Thepartneroperatesandmanagesthesmartcityservices.
• Thecityplannerhasnorolefurther.Mostofthepublic-privatepartnershipsarebuildonthismodel.
• Thesmartcityplannerappointsatrustedpartnertodevelopcityinfrastructureandservices.
CITYPLANNERS CITYOPERATIONS
3rd PARTY
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OPEN BUSINESS MODEL (OBM)
• Thecityplanner ishoweverwillimposesomeregulatoryobligations.
• Thecityplannerallowsanyqualifiedcompanyorbusinessorganizationtobuildcityinfrastructureandprovidecityservices.
CITYPLANNERS CITYOPERATIONS
QUALIFIEDCOMPANY
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RECOMMENDATION
• Educate key decision makers and build support.
• Use success stories from other cities and vendor ROI and other performance metrics to make the business case.
• Aim for investment in discrete point solutions as pilots.
• Find key private sector and university partners.
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CITIES ARE COMPLICATED
• They are managed by multiple authorities and commercial parties.
• They evolve constantly, reacting to the needs of their inhabitants.
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ONE MODEL ISN’T GOING TO FIT EVERY CITY
Negotiation
Integration
Iteration
Politicalleaders
Healthservices
Civilservants
Serviceproviders
Technologycompanies
Citizens
Propertyowners
Policeforces
Retrofittingtechnology,processesandpartnershipstoanexisting,evolvedorganicenvironment.
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THANK YOU@REDtoneIOTREDtoneIOT
• EMAIL: [email protected]• TWITTER: @mazlan_abbas• FACEBOOK: www.facebook.com/drmazlanabbas• LINKEDIN: my.linkedin.com/in/mazlan/• SLIDESHARE: www.slideshare.net/mazlan1• ABOUT ME: about.me/mazlan.abbas