lean product v2

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Lean Product Management Melissa Perri melissaperri.com @lissijean

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Page 1: Lean product v2

Lean Product Management

Melissa Perri melissaperri.com

@lissijean

Page 2: Lean product v2

Voice of the customer

@lissijean

Page 3: Lean product v2

@lissijean

Define Design Develop Deploy

Traditional Product

Development Cycle

Page 4: Lean product v2

@lissijean

Define Design Develop Deploy

Traditional Product

Development Cycle

Some customer interaction Very little customer

interaction

Most customer interaction

Page 5: Lean product v2

@lissijean

DO NOT WANT@lissijean

Page 6: Lean product v2

@lissijean

Define Design Develop Deploy

Traditional Product

Development Cycle

Pivot

Page 7: Lean product v2

There’s a reason why they’re called

assumptions.@lissijean

Page 8: Lean product v2

Risky Business

@lissijean

Page 9: Lean product v2

Build

Measure

Learn

@lissijean

Page 10: Lean product v2

@lissijean@lissijean

Page 11: Lean product v2

@lissijean

As a product manager…

“I’m here to save the day.”

@lissijean

Page 12: Lean product v2

LEARNING

I

@lissijean

Page 13: Lean product v2

@lissijean

Page 14: Lean product v2

Traditional PM• Determine new features and product vision

• Gather business requirements

• Get stakeholder buy in

• Write out specs and user stories for developers

• Manage Product Roadmaps

@lissijean

Page 15: Lean product v2

Focus on the problem.

@lissijean

Page 16: Lean product v2

Traditional Product Manager Lean Product Manager

@lissijean

Page 17: Lean product v2

A Lean PM works towards a goal instead of building arbitrarily…

@lissijean

Page 18: Lean product v2

Screenshot of the site

Page 19: Lean product v2

Increase Customer Engagement

team Goal

@lissijean

Page 20: Lean product v2

A Lean PM explores problems rather than gathering requirements…

@lissijean

Page 21: Lean product v2

Managing Stakeholders

@lissijean

Page 22: Lean product v2

User

Stories?

@lissijean

Page 23: Lean product v2

Jobs to be done.

When _____ , I want to _____ so I can ______.

motivation expected outcome

situation

@lissijean

Page 24: Lean product v2

As a user, I can save items to a wishlist so that I can

find buy them later.

When I find a product I like but I’m not ready to buy

yet, I want to save the product for later, so I can

quickly come back and purchase it without

searching again.

User Story

Job Story

@lissijean

Page 25: Lean product v2

When I am shopping on your site, I want to know the

curator is real so I can trust that the product is good.

problem

@lissijean

Page 26: Lean product v2

A Lean PM experiments instead of building preconceived solutions…

@lissijean

Page 27: Lean product v2

Product Roadmaps?PRODUCT

ROADMAPS

@lissijean

Page 28: Lean product v2

Q4 Product Roadmap

Google Maps Integration

2 months

3 Devs

ROI: High

Mobile App

Homepage Redesign

3 months

2 Devs

ROI: Med

1 month

3 Devs

ROI: Med

@lissijean

Page 29: Lean product v2

@lissijean

Page 30: Lean product v2

The Problem Roadmap

@lissijean

Page 31: Lean product v2

Will customers buy if we post an expert’s personal

message in the feed?

experiment

@lissijean

Page 32: Lean product v2

@lissijean

Page 33: Lean product v2

@lissijean

Page 34: Lean product v2

@lissijean

Page 35: Lean product v2

A Lean PM involves the whole team instead of working alone on PM island…

@lissijean

Page 36: Lean product v2

@lissijean

Page 37: Lean product v2

Developer

Product Manager

@lissijean

Page 38: Lean product v2

Saved

$77,000@lissijean

@lissijean

Page 39: Lean product v2

Saved

1600 hrs@lissijean

@lissijean

Page 40: Lean product v2

Saved

1600 hrs@lissijean

@lissijean

(that’s 8 weeks)

Page 41: Lean product v2

Product ManagerRole and responsibilities:

• Discover customer problems through constant customer interaction and feedback.

• Deliver high customer value by running experiments to solve those problems.

• Lead the implementation of full product solutions for successful experiments, incorporating them into our product strategy.

• Work with developers & stakeholders at all stages of the product lifecycle to ideate, experiment, and build.

• Manage the Problem Roadmap, focusing on your KPIs.

• Report data and learnings from experiments to the rest of the company.

Apply Now@lissijean

Page 42: Lean product v2

Deliver extreme

value to the customer.

@lissijean

Page 43: Lean product v2

Melissa Perri [email protected] !produxlabs.com melissaperri.com !! @lissijean

Melissa Perri [email protected] !produxlabs.com melissaperri.com !! @lissijean