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Library Statistics Report
Fall Semester 2011
August—December
Kathy Ewing, Circulation Manager
Prepared for: David Ellefsen,
Library Director
Great Basin College Library
January 2012
Table of Contents
Introduction 2
Library as a Physical & Virtual Place
Patron Contact
Number of Visits 3
Breakdown of Visits 4-5
Number of Phone Calls 6
Number of Electronic Contacts (email, chat, messaging) 6
Circulation
Checkouts 7
InterLibrary Loans 7
Number of Patrons 8
Overdue 8
Collection
Books 9
eBooks & Databases 9
Library as a Learning Resource 10
Classroom Presentations/Focused Reference Interviews
Library as an Electronic Resource
Internet 11
Databases 12-13
eBooks 14
Conclusion 15
Library Statistics Report Table of Contents · 1
Library Statistics Report Introduction · 2
Introduction
The primary objective of this report is to give an overview of the activity in the library during the Fall 2011
semester. This information provides statistics to aid in Administrative/Executive decisions.
Library Statistics Report Patron Statistics · 3
Patron Statistics—Patron Visits
The library had a total of 12,205 patron visits for the Spring 2011 semester. There were 13,366 patron visits
during the Spring 2011 Semester.
0 500 1000 1500 2000 2500 3000 3500
MonTues
Wed Thur
FriSat
Mon Tues Wed Thur Fri Sat
Average Patrons 143 166 192 142 75 0
Total Patrons 2428 2821 3256 2418 1282 0
Patrons Per Day Fall2011
S 07 F 07 S 08 F 08 S 09 F 09 S 10 F 10 S 11 F 11
Series1 6116 7496 7044 10541 10647 16038 15277 15224 13366 12205
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
Number of Patron Visits
Library Statistics Report Patron Statistics · 4
Due to a decrease in staff, operating hours at the library changed in the Fall 2011 Semeste; from 7am—7pm to
8am-6pm.
Of the 12,205 visits to the library during the Fall 2011 Semester, Wednesdays were the busiest day with an
average of 192 patrons/day. Fridays were the least busy, averaging 75 patrons/day.
Additional breakdowns show that the busiest part of the day to visit the library was between the hour of 12:00
pm - 12:59 pm, with 15.31% of patrons visiting at this time of day.
The hour of 8:00 pm - 8:59 am was the time of day with the least amount of patrons visiting the library, with
5.34% of visitors visiting at this time of day.
The following is a breakdown of all other time periods, with the percentage of patrons visiting during that
particular time:
Patron Statistics—Time of Visits
Total Patrons Per Hour
7:00 AM 0 0.00%
8:00 AM 652 5.34%
9:00 AM 1194 9.78%
10:00 AM 1265 10.36%
11:00 AM 1044 8.55%
12:00 PM 1869 15.31%
1:00 PM 1372 11.24%
2:00 PM 1372 11.24%
3:00 PM 1278 10.47%
4:00 PM 992 8.13%
5:00 PM 710 5.82%
6:00 PM 0 0.00%
Patron Statistics—Purpose of Visits
Library Statistics Report Patron Statistics · 5
Overall trends show that the majority of the patrons visiting the library are studying or using the computers.
Questions10%
Reference ?1%
Study39%
Computer43%
Testing2%
Reading Room3%
Copy1%
Media1%
Exhibit0%
Purpose of Visit
Patron Statistics—Phone & Electronic Contact
Library Statistics Report Patron Statistics · 6
We have started tracking e-mail contact. Currently, the statistics show approximately 48% of contacts are
made through e-mail. A majority of these contacts are applications for library cards.
E-mail forms from our website that are included are: Ask a Librarian, Online Applications for Library Cards,
InterLibrary Loan Requests, Report a Website Problem, Make a Suggestion and Schedule a Focused Reference
Interview.
Phone 52%
email48%
Email/computer contact
Library Statistics Report Circulation Statistics · 7
Check - Out Statistics
A total of 1,901 items were checked out during the Fall 2011 Semester, a decrease of 1.6% from the Spring
2011 Semester. Historically, the Spring semester has more checkouts due to the increased number of students
in Eng 102. Our most popular checkouts come from our general collection and our popular DVDs.
Circulation Statistics—Book Checkout/ILL
Location Checkouts Percentage
American Indian 32 1.68%
Basque 1 0.05%
Government Docs 8 0.42%
McNaughton 195 10.26%
General 650 34.19%
Media 136 7.15%
Education 0.00%
Grant 1 0.05%
Juvenile 87 4.58%
PACE 0.00%
Popular Collection 98 5.16%
Popular film 623 32.77%
Nevada 28 1.47%
Reference 3 0.16%
Class Reserves 39 2.05%
Totals 1901
S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011
Totals 1668 1535 1577 1587 1831 1591 1932 1901
0
500
1000
1500
2000
2500
Total Checkouts - Trends
Circulation Statistics
Library Statistics Report Circulation Statistics · 8
On January 9, 2012, our patron database showed 4,247 patrons a 13% increase from the Spring 2011 Semes-
ter. We had 184 Interlibrary Loans in the Fall Semester,.
Overdue
An effort has been made to collect fines and overdue materials. More overdue notices/reminders have been
done and students records have been blocked. Records are kept on patron contacts and attempted contacts.
As of January 9, 2012, outstanding fines and fees totaled $11,898.75 This number is down from the end of
the Spring Semester 2007 ($12,435.20)
InterLibrary Loans (ILL)
S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011
Series1 3581 4181 3581 4811 4871 4253 3759 4247
0
1000
2000
3000
4000
5000
6000
Patrons with Library Cards - Trends
F 2009 S 2010 F 2010 S 2011 F 2011
Series1 166 267 177 201 184
0
100
200
300
InterLibrary Loan trends
Circulation Statistics—Collection Size
Library Statistics Report Circulation Statistics · 9
We have access to 64 databases. Four databases have been dropped due to budget cuts.
We have access to 33,744 eBooks; an increase of 7.8% from the Spring 2011 Semester. The majority of this
increase is due to e-book subscriptions (Credo & ebrary) adding to their collection. We added approximately
50 books to our eBook collection since the Spring 2011 Semester.
0
10
20
30
40
50
60
70
80
F 2007 S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011
Number of Databases
S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011
Books 170667 170633 170615 170556 170547 172668 171990 172663
eBooks 4615 4615 4615 5307 5342 11873 31309 33744
0
50000
100000
150000
200000
250000
Number of Books & eBooks
Learning Resource Center Statistics
Library Statistics Report LRC Statistics ·10
Due to budget cuts and staff shortages, we are attempting to reach more students in the classroom setting with
reference instruction. Individual Focused Reference Interviews (FRI) are still a service we provide. There
were a total of 27 FRIs done in the Fall 2011 Semester. Eighteen classroom presentation and two webinars
reached 471 students during the Fall 2011 Semester.
The FRIs and classroom presentations have made personal contact with a total of 498 students. This is up
from 336 students or 48% reached in the Spring 2011 Semester
Traditionally, more contact is made in the Spring Semester due to the higher enrollment in English 102.
Focused Reference Interviews (FRIs)
& Classroom Presentations:
F 2009 S 2010 F 2010 S 2011 F 2011
Total # of FRIS 207 209 71 255 27
Classroom Visits 92 266 82 81 471
0
100
200
300
400
500
600
Focused Reference Interviews and Classroom Presentations
Electronic Resources Statistics
Library Statistics Report Electronic Resources Statistics · 11
GBC Library Website Statistics:
There were 13,104 page visits, 35,444 page views and 10,611 absolute unique visitors during the Fall 2011
Semester. This shows and decrease of 31% of the number of pages viewed Spring 2011 Semester.
Information was obtained using Google Analytics.
Since the Fall 2010 Semester, the Library has increased its presence on the web by implementing Facebook
and Twitter. On June 6, 2011, Facebook had 26 friends, up four from June 2011. Emerging technologies and
tools are being investigated in order to provide students with services and information on the services available
at the Library.
Fall 2010 Spr 2011 Fall 2011
Number of Visits 19584 20286 13104
Pageviews 38460 51059 35444
Absolue Unique Visitors
11009 13731 10611
0
10000
20000
30000
40000
50000
60000
Longterm Internet Statitstics
Library Statistics Report Electronic Resources Statistics · 12
Electronic Resources Statistics Database Statistics:
Access Science 514 (down 33%)
Britannica Online 1618 (down 43%)
EBSCO (21 databases) 8,909 (down 8%) Academic Search Premier
Business Source Elite
CINAHL Plus
ERIC
Funk & Wagnalls New World Ency.
General Science Collection
GreenFILE
Health Source - Consumer Edition
Health Source Nursing /Academic Edition
Library, Info Science & Technology Abstracts
MAS Ultra—School Edition
MasterFILE Premier
Middle Search Plus
Newspaper Source
Nursing Reference Center
Primary Search
Professional Development
Regional Business News
Teacher Reference Center
Topic Search
Misc
Facts on File 2,719 (down 74%)
American History Online
American Indian History & Culture
Health Reference Center
Issues & Controversies in Am. History
Issues & Controversies on File
Today’s Science
World News Digest
Gale 388 (down 22%)
Health and Wellness Resource Center
Health Reference Center Academic
JSTOR 725 (down 54%)
NewsBank 138 (down 48%)
ProQuest (27 databases) 2,062 (down 42%) ABI/INFORM Dateline
ABI/INFORM Global
ABI/INFORM Trade & Industry
Accounting & Tax
Banking Information Source
Canadian Newstand
Career and Technical Education
CBCA Complete
Entreprenuership
Hoover’s Company Records
Nursing & Allied Health Source
Pharmaceutical News
PQ Asian Business and Reference
PQ Central
PQ Computing
PQ Education Journal
PQ European Business
PQ Family Health
PQ Health and Medical Complete
PQ Military
PQ Newspapers
PQ Psychology Journal
PQ Religion
PQ Science Journals
PQ Social Sciences Journals
PQ Telecommunications
Research Library
Snapshot Series
SIRS 1,552 (down 25%)
We have a total 64 databases that we subscribe to. .
Database use dropped in the Fall 2011 semester from the Spring 2011 Semester. One explanation is the
smaller number of students enrolled in English 102 during the fall. Usage should rise in the Spring 2012
Semester. The importance of having the databases are two-fold. First, it allows all Great Basin College
students access to up-to-date articles and journals written by scholars from around the world. Secondly, having
a good database system allows distance students and students from our other campuses, the ability to also
access this valuable information from our other campuses.
The databases we subscribe to are: (The number in bold is the number of retrievals)
Library Statistics Report Electronic Resources Statistics · 13
Electronic Resources Statistics
Database Statistics:
Database usage dropped from the Spring 2011 Semester. These numbers are expected to rise again during the
Spring 2012 Semester.
S 2008 F 2008 S 2009 F 2009 S 2010 F 2010 S 2011 F 2011
Total Searches 35350 31813 81452 79580 97291 71696 126650 82647
Total Retrievals 17944 10969 22777 26485 28007 28315 36793 20750
0
20000
40000
60000
80000
100000
120000
140000
Database Trends
Total Searches Total Retrievals
Library Statistics Report eBook Statistics · 14
Electronic Resources Statistics
eBooks Statistics:
Patrons have access to a total of 33,744 eBooks. Usage during the Fall 2011 Semester dropped. Again, these
numbers should increase during the Spring 2012 Semester.
The eBook Vendors we subscribe to or own are: (The number in bold is the number of retrievals during the
Fall 2011 Semester.)
Credo 495(down 80%)
ebrary 4,430 (down 58%)
Gale eBooks 1,231 (down 16%)
ASCD Education Collection
Gale Virtual Library
EBSCO (NetLibrary) 100 (down 75%)
Oxford University Press 36 (down 76%)
S08 F08 S09 F09 S10 F10 S 11 F 11
Searches 1171 520 1060 1085 1644 3201 5310 4886
Retrievals 1179 503 786 919 4364 7513 15170 6292
0
2000
4000
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16000
Total eBooks Usage
Searches Retrievals
Library Statistics Report Conclusion · 15
Conclusion
Numbers are down for the Fall 2011 Semester. Historically, the Spring Semester is busier, and numbers are
expected to rise again in the coming semester.
Over the summer, 295 Accuplacer tests were administered at the library.
The number of student contacts made through Focused Reference Interviews, classroom presentations and we-
binars is up 48% from the Spring 2011 Semester. This is a huge increases since the Spring Semester has tradi-
tionally had more contact with students than the Fall Semester.
The number of patrons visiting the library is down 8%, but this would be expected when nine hours per week
have been cut from the hours of operation.