lumen expanded product description · 2015-07-08 · integrating new data sources is substantially...

RFI Response – RFI# ICT-‐201503310122 -‐ Numerica Corporation

P r e p a r e d b y : N i c h o l a s C o u l t V i c e P r e s i d e n t , I n t e r a c t i v e I n t e l l i g e n c e S y s t e m s N u m e r i c a C o r p o r a t i o n 5 0 4 2 T e c h n o l o g y P a r k w a y , S u i t e 1 0 0 F o r t C o l l i n s , C O 8 0 5 2 8 9 7 0 -‐ 2 0 7 -‐ 2 2 5 2 ( p ) 9 7 0 -‐ 2 0 7 -‐ 2 2 0 2 ( f ) n i c k . c o u l t @ n u m e r i c a . u s w w w . n u m e r i c a . u s C o p y r i g h t 2 0 1 5 N u m e r i c a C o r p o r a t i o n

Lumen: A Law Enforcement Platform for Advanced Analytics


5042 Technology Parkway Suite 100 Fort Collins, CO 80528 – P: (970) 207-‐2200– www.numerica.us

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Table of Contents

I. Introduction ............................................................................................................ 3

II. Product Description and Capabilities ...................................................................... 4 A. Data Integration ................................................................................................................................ 4 B. Search ................................................................................................................................................ 8 C. Analytics .......................................................................................................................................... 16

III. Security and Compliance ..................................................................................... 22 A. FBI CJIS, 28 CFR Part 23 ...................................................................................................................... 22 B. Lumen Application Security Model .................................................................................................... 24 C. Lumen User Identity and Access Management ................................................................................. 25

IV. Delivery, Support, and Contracting ..................................................................... 26 A. Delivery and Support ....................................................................................................................... 26 B. Contracting ...................................................................................................................................... 27

VI. Numerica Qualifications and Experience ............................................................. 28



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I. Introduction

There is a widespread problem facing law enforcement agencies today: a proliferation of databases and information systems, each with its own proprietary user interface and schema, has caused serious impediments to the agencies’ ability to search, analyze, and effectively utilize the ever-‐growing volume of data available.

For that reason, Numerica created Lumen, an advanced analytics platform for enterprise data integration, search, and analytics specifically tailored to the unique requirements of law enforcement. Lumen offers the following capabilities and features:

• Data integration. By design, Lumen is capable of integrating virtually any data source, from traditional relational database systems to file and email archives. Furthermore, the cost of integrating new data sources is substantially lower than competing solutions, including Enterprise Data Warehouse solutions.

• Enterprise search. Lumen offers a full-‐featured, high-‐performance, sophisticated enterprise search capability across integrated data sources. With the optional data sharing capability, it can even search simultaneously across multiple jurisdictions and agencies, while offering very fast performance.

• Analytics. Lumen users can create interactive, real-‐time analytics quickly and easily. Analytics can draw on any integrated data source, and can be saved and shared with other users through the Lumen dashboard. Once an analytic is created, it remains ‘live’ and will stay up to date in real time. Trend analysis, spatial correlations, link analysis, and other analytics are accessible through the analytics interface.

• Security and compliance. Designed specifically for law enforcement, Lumen implements controls and processes that comply with the FBI CJIS Security Policy and 28 CFR Part 23, as well as applicable state laws. As a US Department of Defense contractor clearance, Numerica has an extensive background in handling sensitive and secure information.

Lumen is designed as a software-‐as-‐a-‐service (SaaS). The Lumen client software runs in a web browser on desktops, laptops, and mobile devices, which simplifies deployment and saves costs. The back-‐end server infrastructure can be hosted by Numerica, or deployed on-‐site with the law enforcement agency. Numerica offers a suite of remote and on-‐site service options for installing and supporting Lumen.



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II. Product Description and Capabilities

Lumen is a flexible, powerful advanced analytics platform for data integration, enterprise search, and analysis. In this section, we describe each of these capability areas.

A. Data Integration

Data integration refers to the ability to ingest, store, and manage data from disparate sources in a single, unified portal. Many law enforcement agencies have a strong need for this capability. Applications such as case management and records management systems utilize one or more back-‐end relational databases, as well as files stored on file server, to store the data used by the application. End-‐users in agencies with multiple such systems in use are forced to access data through separate, non-‐uniform applications (as shown in Figure 1), resulting in major inefficiencies and even errors in daily workflows.

Lumen can integrate all of such data from multiple proprietary applications by pulling directly from the back-‐end systems storing the application’s data. Lumen does not replace the proprietary applications or databases; rather, it layers on top of all the data, providing a unified interface and portal to search, analyze, and share it. Lumen accomplishes this by indexing all of the data to be integrated via a sophisticated back-‐end infrastructure system that utilizes modern enterprise search technology. Lumen therefore provides a totally independent, completely accurate and high-‐fidelity view of all existing data within an enterprise. Figure 2 shows a conceptual view of the Lumen architecture.

Lumen’s backend technology allows it to efficiently scale horizontally and vertically. Because Lumen is an independent index of the underlying data, rather than a federated search or pointer system, the architecture allows for efficiently scaling Lumen up to thousands of data sources and billions of records even if the individual data sources are incapable of efficiently operating at this scale. This enables the total cost of ownership of Lumen for data volumes ranging from small to very large to be substantially lower than traditional relational database EDW systems.

Integrating new data sources into Lumen is quick and low-‐cost. This is because, unlike other solutions, Lumen does not require an expensive, labor-‐intensive, error-‐prone data mapping or translation phase to add a new data source. Instead, Lumen integrates all data from a data source in its original format. For example, the data shown in Figure 3 is displaying the records, including all of the original fields, as they exist in the original records management system. Thus, there is no loss in



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fidelity when integrating data sources into Lumen, and the cost and speed of data integration is an order of magnitude lower than other solutions.

Figure 1. A common scenario for law enforcement is that different data sources are hidden behind separate, proprietary applications. A single integrated view of data across all such systems is impossible in this architecture.

Figure 2. Lumen integrates multiple data sources by connecting directly to the back-‐end systems that store the data. It indexes all of this data using a sophisticated enterprise search infrastructure. Users can still access the existing proprietary systems, but Lumen gives them the capability to view, search, and analyze all of their data in one place and with one interface.

RMS FileOnQ LPR Crime Lab

RMS FileOnQ LPR Crime Lab



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Furthermore, for each data source, Lumen is configured to recognize and preserve relational and other meta-‐data, so that the structure of inter-‐related records and files, as well as timestamps, geolocations, and similar meta-‐data, is represented fully in Lumen. An example of an integrated view of data is shown in Figure 3; data from an RMS and a separate evidence management system are shown integrated into a single view, with meta-‐data such as timestamps and locations fully represented in Lumen. In this view, Lumen users are able to see data in a single interface that actually came from two totally different and distinct proprietary applications.

The Lumen platform is capable of integrating the following data sources:

• Relational databases. Lumen can integrate records stored in MS SQL, Oracle, IBM DB2, MySQL, SQLite, PostgreSQL, and other SQL databases. Data from case management, records management, CAD, LPR, and similar systems is often stored in such a database. Lumen not only integrates the raw data, it also preserves meta-‐data and relationships in the data that are necessary to fully utilize it.

• Files. Lumen can ingest documents (including Office, PDF, and other documents), digital media (such as images, movies, and audio recordings), file archives (such as ZIP), and virtually any other file stored on a desktop, laptop, file server, Sharepoint server, or other system that stores and makes available files. Law enforcement applications often use files to store digital media, attached documents, and other data that does not fit into the pre-‐defined application schema. Lumen is capable not only of ingesting these files, but also making them available for viewing, and extracting and indexing the contents to make it available for search and analysis.

• Custom data sources. Lumen can integrate other data sources such as custom databases, or even external APIs offered by other products or services; such data sources may require custom development work.



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Figure 3. Lumen search interface showing data integrated from multiple sources. An incident has been selected for viewing. Call for Service, Evidence, Person, and Supplement records that are associated with that incident through foreign key relationships in the back-‐end MS SQL database are automatically displayed in the interface. The Evidence data was pulled from a FileOnQ system, but all other data in this incident was pulled from the I/Leads RMS. Date, time, and location data for all records is automatically extracted.



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B. Search

Lumen offers a full-‐featured enterprise search capability. All data that has been integrated into Lumen can be searched using an interactive, intuitive user interface. Lumen is capable of full-‐text keyword search, Boolean search, fuzzy search, geolocation search, automatic joins, as well as structured search and advanced text analytics. It can even search inside Word, PDF, and other documents while simultaneously searching records ingested from databases. Figure 4 through Figure 8 show some examples of the search capabilities of Lumen, including the mobile interface.

Furthermore, any search can easily be saved or shared through the Lumen dashboard. Figure 9 shows an example of saved and shared searches. Saved and shared searches are automatically updated in real-‐time. A saved search will automatically appear in the user’s dashboard. With one click, the search can be repeated at any time. Additionally, if new or updated records have been indexed recently that match the search, the user can easily click to see those records, or elect to be automatically notified by email whenever such records are indexed. Any saved search can be shared with another Lumen user through the dashboard. This feature allows a user to configure a sophisticated or complex search, and then share it with other users. A shared search will automatically appear in the dashboard of the user(s) with whom it is being shared. For example, an analyst could create a search and share it with his or her team; or an investigator could share a saved search with his or her sergeant.

All search results are automatically shown on an integrated ESRI map (see Figure 10)1. The ESRI maps can be overlaid with custom feature layers, and any number of standard or custom base maps can be utilized. Additionally, search results can automatically be exported into several common formats, including CSV and KML. This allows specialized software such as advanced statistical packages or GIS software to be used for enhanced processing of data produced by Lumen.

For agencies with appropriate data sharing agreements in place, Lumen offers the capability to search across multiple jurisdictions concurrently. With a single search, a Lumen user in an agency participating in data sharing can search a large volume of data from multiple agencies. Figure 4 shows an example of a multi-‐agency search across 55 million records and 27 different data sources.

1 Numerica is an ESRI Silver Partner.



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Figure 4. Example of full-‐text keyword search. This search was conducted across 55 million records and 485GB of data going back to 1993 in 7 different law enforcement agencies. The search covered 27 different data sources, including relational databases and Word, PDF, and other file attachments. The search results were returned in a few seconds.



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Figure 5. A combination structured and full-‐text unstructured search. The search is for incidents in a particular location on the map, and with incident type ‘FDCT – VEHICLE’, but also containing the keywords ‘power tools’. The keywords can show up anywhere in the incident data, including in narratives, property records, call for services notes, etc. In addition to date, time, and location, the user interface offers the capability to automatically query against any field present in the data. For example, the field ‘OFFENSE’ is a field in the original RMS data source, so Lumen makes that field available for querying. Furthermore, the possible values of the OFFENSE field shown here are determined automatically on the fly using the actual data – no hardcoding of field values is necessary.



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Figure 6. Digital media such as images and movies are automatically integrated and displayed in Lumen’s search interface.



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Figure 7. Advanced text analytics search. Lumen automatically recognizes narrative concepts in unstructured text and is able to search for related records using those concepts. In this search, Lumen is finding all incidents where the supplement records have the narrative concepts related to trespassing/theft and construction tools. This enables users to search even though they may not know the exact keywords required to search for.



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Figure 8. Mobile search interface of Lumen. Full text search, location search, and time search are available with integrated maps. The mobile interface is a web application compatible with Android, iOS, and other smartphone platforms.



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Figure 9. Saved searches as they appear in the dashboard. Searches with new results are highlighted in red. Saved and shared searches can be used to monitor people of interest, regions, activities, etc., in real time, quickly and easily across disparate data sources.



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Figure 10. Lumen utilizes ESRI maps. Custom feature layers can be overlaid on the Lumen map. It is also capable of displaying a variety of basemaps, including aerial imagery or custom tiles. Individual events or entities are displayed as a circle. If multiple hits are in close proximity, the results will be clustered together into a single circle with a number in the center. Zooming in or it dynamically updates the clustering to maintain a readable view of the map.



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C. Analytics

Lumen has the capability to create interactive, real-‐time analytics quickly and easily. Any search in Lumen can be automatically converted into a graph, chart, table, or map. Furthermore, analytics can be saved to the dashboard and shared with other users as live real-‐time analytics. Because Lumen can handle data with virtually any structure, it is capable of creating powerful ad-‐hoc analytics quickly, and reusing those analytics repeatedly through saving to the dashboard or sharing with other users. The following analytics are available:

• Temporal analytics. The results of any search can be binned using the timestamps of those entities/events on a daily, weekly, monthly or yearly basis to quickly visualize trends and relationships between related phenomena in a line chart. Multiple searches can be compared in a temporal analytic to help uncover and understand relationships between key variables. Figure 11 shows an example of temporal analytics.

• Field value analytics. The results of any search can be binned on any field value desired. This allows users to quickly and easily create ad-‐hoc analytics that can then be saved for later use or shared with other team members. Figure 12 shows an example of such an analytic.

• Tabular analytics. This is similar to field value analytics but binning is done on two fields simultaneously. Figure 13 shows an example of tabular analytics.

• Spatial analytics. Results are binned on a regular map grid, producing a density map. Multiple searches can be compared in this way to help uncover and understand relationships between key variables. Figure 14 shows an example of spatial analytics.

• Link analysis. Relationships between entities and events can be displayed in a live link chart. Any relationships in the data can be used on the fly to create a link chart. Figure 15 shows an example of link analysis.



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Figure 11. An example of temporal analytics shows a comparison in a single agency between the number of incidents where the keyword ‘meth’ shows up (blue) and the keyword ‘cocaine’ (green). The chart is interactive and has a drill-‐down capability. By clicking on a data point, the user will be taken to the search page where the individual events making up that data point will be displayed in the Lumen search interface. The data in the chart can also be exported to a CSV file or saved to the dashboard as a live analytic. Correlations and trends can quickly be discerned in this interface, even when comparing data from different data sources.



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Figure 12. An example of a field value analytic. The results of the query for incidents containing the keywords “sons of silence” are binned by the UCR code of charges associated with those incidents. There can be more than one UCR code per incident, but Lumen is still able to compute the bin values correctly. The chart also offers a drill-‐down capability; clicking on one of the bars will display the incidents that make up that particular bin value. We emphasize that the structure of incidents, incidents charges, and UCR codes is not hardcoded into Lumen. Rather, Lumen adapts to the structure of any data source and displays whatever the native structure is. The chart data can be exported to a CSV file. The chart itself can be saved as a live analytic to the user’s dashboard, or shared with another user via the dashboard.



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Figure 13. An example of tabular analytics. Any search can be binned on two different fields simultaneously. In this case, all of the 2015 incidents in one agency are binned and counted by the sex of arrestees and the OFFENSE field of the incident. The table shows, for example, that there were 24 ‘ASSAULT 3DEG’ incidents in 2015 in which a female was arrested. The table has a drill-‐down capability; clicking on a cell value will display the incidents that constitute that cell. The table can also be exported to a CSV file, or saved to the dashboard as a live real-‐time analytic and shared with other users.



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Figure 14. Spatial analytics. In this analytic, one or more searches are binned spatially and density map is produced showing how many records fit into each spatial bin. In the example shown, DUI incidents involving male and female arrestees are compared. The example shows that there is a difference in the spatial distribution of these incidents. As with all other analytics in Lumen, there is a drill-‐down capability that allows for users to see the individual records in each grid cell. The chart can also be saved as a live real-‐time analytic, and shared with other users through the dashboard.



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Figure 15. An example of a link chart. In this example, the individual at the center of the chart (highlighted in green with name blurred) is linked to other individuals through co-‐arrests. Those individuals are then linked to other individuals through co-‐arrests, creating a two-‐level arrest link chart. Related data such as arrest and incident data is also shown on the chart. This chart is a live real-‐time analytic that can be saved to the dashboard and shared with other users.



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III. Security and Compliance

A. FBI CJIS, 28 CFR Part 23

Lumen is designed to satisfy the requirements of the FBI Criminal Justice Information Systems (CJIS) Security Policy and 28 CFR Part 23, as well as applicable state laws. This section gives an overview of the security measures put in place in order to comply with those regulations.

Access. Access to Lumen is restricted to law enforcement personnel specifically authorized by their agencies to use it, and to authorized Numerica employees for the purpose of maintaining and supporting the software. Furthermore, access to specific records in Lumen can be restricted according to ‘need to know’ using the access control mechanisms described in Section III Part B of this document. These access control mechanisms can be used, for example, to limit or completely block access to juvenile records in compliance with relevant state law.

All Numerica employees with access to Lumen are subject to the screening and training requirements of the FBI CJIS Security Policy. These employees are fingerprinted and subject to a criminal background investigation by the Colorado Bureau of Investigation (CBI), and must periodically complete CJIS training offered by CBI. Furthermore, each such employee is required to sign and submit the FBI CJIS Security Addendum Certification. Agencies in states other than Colorado may elect to conduct independent background investigations of each Numerica employee with access to Lumen.

Authentication. All logins to Lumen must comply with the authentication requirements of the CJIS policy. Lumen implements advanced authentication for all users, regardless of their location. Advanced authentication in Lumen is accomplished in one of two ways:

• Client SSL certificates. Numerica generates a unique cryptographically-‐signed certificate for each user, which they must install on their computer or mobile device. When attempting to log in to Lumen, in addition to this certificate, the user must have a valid login and password to access Lumen.

• Two factor authentication. Users can opt to register a cell phone or smart phone as a two-‐factor authentication device. When logging in to Lumen, in addition to the login and password, the user must confirm using their registered device that the login is authorized.

Auditing and logging. Certain events, including password changes, failed login attempts, document access and download, and other security-‐related events, are logged for security and audit purposes.



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Audit logs are preserved for a minimum of one year. Figure 16 shows an example of an audit log displayed directly in Lumen.

Encryption. All data in transit between Lumen’s servers and users is encrypted. Lumen’s software and servers employ encryption software and algorithms that meet the FIPS 140-‐2 standard.

Physical Security. Numerica’s secure data center used for hosting Lumen is physically accessible only to authorized Numerica personnel and is protected by a 24/7 monitored alarm system. Additionally, it is supported by redundant power, cooling, and Internet access points for improved reliability. If an agency elects to host Lumen internally, it is responsible for implementing physical security and redundant systems, including all associated costs.

Figure 16. Authorized users have the capability to view and search the audit logs for every resource in Lumen.



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B. Lumen Application Security Model

Lumen provides a full-‐featured access control mechanism. This provides the ability to limit access to individual records or collections of records, and to share law enforcement data among consenting agencies. For example, an agency may wish to limit access to a certain database to the gang intelligence section. Lumen is capable of implementing this and other restrictions flexibly. This section gives an overview of the security measures put in place in order to enable this feature.

Access Tokens

Lumen uses access tokens to enforce permissions within the application; these are short strings describing groups of users that can have different restrictions on data viewing. The tokens are defined for each customer during the installation process, and can also be modified at any time by system administrators.

User Tokens

When new users are added to Lumen, the user administrator can determine which access tokens the user will obtain; alternately, those tokens can be read directly from an Active Directory server. Generally, users should obtain all the tokens available to the agency. However, if the agency has setup a special permissions group (e.g., internal affairs or similar sensitive categories), then the user may obtain only a subset of the available tokens.

Data Collections and Collection Tokens

Lumen uses the concept of data collections to partition portions of the agency’s data. Each of these collections is assigned default access tokens during agency onboarding; these tokens may be the same as the agency tokens, or they may be a subset of the agency tokens. Collections that should only be viewed by certain users can have a restricted set of tokens applied.

Record Tokens

Tokens are attached to customer records when the Lumen servers process them. A record belongs to exactly one data collection, and the collection defines the maximum set of tokens that may be attached to a record. Each individual record may receive fewer tokens (i.e., a more restrictive set) than its parent collection based on rules that are dynamically applied to the content of the record. For example, case records for a certain type of case may have a different set of access tokens applied than the default tokens that would normally be used for case records.



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User Access

When a user performs a search or analytical query, each record is filtered on the server to ensure that the user has the appropriate access tokens. The user must possess at least one access token in common with a record in order for that record to be included in search or analytical results. If there are no tokens in common between the user’s tokens and a particular record’s tokens, then that record will not be included in any results and will effectively be invisible to that user.

C. Lumen User Identity and Access Management

Lumen offers a full-‐featured identity and access management application. This application is available only to privileged users. It offers the following capabilities:

• User provisioning. User accounts are created and modified using this application. Newly provisioned users automatically receive an email once their account is created. This email provides instructions on account activation, including setting the initial password and configuring two-‐factor authentication.

• Access management. User access tokens are managed by an administrator through this application. Administrators can set up access groups, add and remove users from access groups, and see the access tokens for any user. Administrators can also disable user accounts from this application.

• Password reset. Administrators can reset passwords for users from this application.

Lumen also has the capability to sync user accounts, including access tokens, with an Active Directory domain.



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IV. Delivery, Support, and Contracting

A. Delivery and Support

Lumen can be delivered in two forms:

• Hosted Lumen. In this implementation, there is no additional on-‐site hardware necessary to support the Lumen servers. Numerica is responsible for owning and maintaining server hardware, network infrastructure, and related facilities and materials necessary to support Lumen. Users of hosted Lumen access their data using a web browser from any location, utilizing CJIS-‐compliant two-‐factor authentication. The advantage of this option is that the total cost of ownership is lower, and agencies can share data within Lumen with other law enforcement agencies as desired.

• On-‐site Lumen. In this implementation, the Lumen servers are hosted internally at an agency. The agency is responsible for providing physical security, power, cooling, and network infrastructure to support the Lumen servers. Users can access their data in Lumen using a web browser, as long as the user has access to the internal agency network. The total cost of ownership (TCO) of the on-‐site Lumen is higher than the hosted option. The advantage of this option is that the data remains on-‐site. However, data sharing with other law enforcement agencies is difficult or impossible in this configuration.

For hosted Lumen, the process of installing and configuring Lumen works at a high level as follows:

1. Agency downloads and installs a Lumen virtual appliance that runs on the agency network. This virtual appliance is compatible with VMWare, Hyper-‐V, and most other virtualization environments.

2. Agency provides Numerica with appropriate access credentials to access back-‐end systems that will be integrated into Lumen.

3. Numerica configures the virtual appliance to access the back-‐end systems that will be integrated into Lumen.

4. Numerica configures the data within Lumen to meet the needs of agency users. 5. Numerica conducts remote and/or on-‐site training sessions for agency users. 6. Installation is complete.

For on-‐site Lumen, the process of installing and configuring Lumen is similar:

1. Numerica delivers Lumen server hardware to agency and installs and configures it on-‐site.



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2. Agency provides Numerica with appropriate access credentials to access back-‐end systems that will be integrated into Lumen.

3. Numerica configures the Lumen server hardware to access and integrate the back-‐end systems that will be integrated into Lumen.

4. Numerica configures the data within Lumen to meet the needs of agency users. 5. Numerica conducts remote and/or on-‐site training sessions for agency users. 6. Installation is complete.

Numerica offers telephone and online Lumen end-‐user support by default. Additional support options, including on-‐site support, are available if desired.

B. Contracting

Hosted Lumen is a subscription software-‐as-‐a-‐service. In this model, the agency pays Numerica to install and configure Lumen for its data sources, and pays a recurring annual subscription fee for continued support, maintenance, and access to Lumen. Phone and online support, software updates (including major version upgrades), maintenance, initial training, server hardware upgrades, and other costs are all included in this fee.

On-‐site Lumen is purchased software and hardware. In this option, the agency buys physical Lumen servers. The agency pays a fee for purchasing Lumen; this fee includes one year of software maintenance and support. Subsequent years of software maintenance and support are avilable on an annual basis. Phone and online support, initial training, and minor version software updates are included. Hardware upgrades of the Lumen servers and major software version upgrades are not included.

For both configurations, the following options are available:

• Additional data sources can be added at any time for a modest one-‐time fee. • On-‐site training is available at an additional cost. • On-‐site support on demand (beyond the support included as part of the installation process) is

available at a preset hourly rate, plus travel costs.



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VI. Numerica Qualifications and Experience

Numerica Corporation is headquartered in Fort Collins, CO and was founded in 1996. We develop advanced technology to solve challenging information problems for defense and security applications. A majority of the technical staff have Ph.D.’s in computer science and related engineering fields.

Law enforcement is a key business area for Numerica. For nearly four years, Numerica engineers have been designing and delivering sophisticated data integration and analysis software used on a daily basis by command staff, investigators, patrol officers, and crime analysts. In the last year, Numerica’s law enforcement business has grown by 400%, and we are positioned for continued growth in the future. We recently signed an agreement with the Colorado Information Sharing Consortium that makes our products available to 90 law enforcement agencies and nearly 10,000 officers, for the purpose of enabling better use and sharing of law enforcement data. This demonstrates the law enforcement community’s confidence in our solutions and our ability to successfully perform large-‐scale implementations. Furthermore, because our staff and our facilities are highly attuned to working with sensitive information, we can offer the highest assurances to law enforcement customers that their data will remain secure.

Our work in law enforcement is enhanced by our prior and ongoing work for the US government. As part of our US government business, Numerica’s customers include US Army, Navy and Air Force, as well as NASA, DARPA, the Missile Defense Agency, the Defense Threat Reduction Agency, and customers in the federal intelligence community. Our work for these customers included developing key software components for some of the largest, highest-‐performing air and missile defense systems in the world. The quality of our work was recognized by 2010 by receiving the Northrop Grumman Information Systems Performance Excellence Award – one of just 50 that Northrop granted to its 10,000+ subcontractors that year. Numerica received the award for meeting the highest criteria for schedule, management performance and responsiveness, technical performance, and quality and mission assurance. Then, in 2011, we were awarded the U.S. Small Business Administration’s Tibbetts Award for our top-‐notch performance in the Small Business Innovative Research Program. Just forty-‐four companies were given the award in 2011.

lumen expanded product description · 2015-07-08 · integrating new data sources is substantially...

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