management functions in zong
DESCRIPTION
How zong perform their management functions planning, organizing, leading and controllingTRANSCRIPT
Page Title• Note 1• Note 2• Note 3
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GROUP MEMBERS
SAAD MUNAMISHAHZAIB ZAIDIMUHAMMAD YUSUFWAJIHA SOHAILSIDRA KHAN
MBA 1ST SEMESTER
IQRA UNIVERSITYKARACHI , PAKISTAN
MANAGEMENT
INTRODUCTIONZONG is the first International brand of China Mobile launched in Pakistan. China Mobile is the world's largest telecom operator. Having a customer base of over 300 million customers, its network routes 700 million text messages every day and handles 250 million calls every hour.
HISTORYPaktel was the first ever company granted license to carry out cellular phone services in Pakistan. However after the launch and rapid success of its competition in 1998, it lost market share. In 2003, Millicom Corporation bought Paktel .Paktel was acquired in 7 April 2008 with the brand name of ZONG by China Mobile.ZONG is the first International brand of China Mobile launched in Pakistan.
Vision Statement "Making communication exciting”
Mission Statement "To be the leading mobile operator of Pakistan by continuously innovating and
offering exceptional quality services"
MANAGEMENT
PLANNING
ORGANIZING
LEADING
CONTROLLING
MANAGEMENT FUNCTIONS
Goals at beginning.Current Objectives.Decide course of action.Future planning
PLANNING
Mobilink Telenor U-Fone Warid Zong0
5000000
10000000
15000000
20000000
25000000
30000000
35000000
40000000
33,378,161
26,667,079
20,533,78717,587,798
13,927,683
Total cellular subscriber Dec 2012
Series 1
Goals at beginning
Current Objectives.Spread network all over PakistanCustomer satisfaction. Increase their sales.Regards their supplier as essential team members.Leading cellular network
Decide Course Of Action.
OFFERS
Future Planning More Transparency and increase flow of information
between CMCC and Zong. Acquisition of other cellular companies in Pakistan. Market leadership by utilizing strengths of acquired
companies.
ORGANIZING
ResourcesZong have different departments to organize their resources.•Human Resources Department•Engineering Department•Finance Department•Administration Department•Regulatory and corporate Affairs department•Legal Department•Information Technology Department•Marketing Department•Sales and distribution department•Customer services Department
Being a multinational company Zong has huge resources in terms of capital. It has billions of capital to invest in various projects. So far CMPaks has invested more than US$ 1100 million in the telecom sector in Pakistan.
LEADING
Leading is the process of influencing others to engage in the work behaviors to reach organizational goals.
•What makes Zong unique?•Motto (Make dot. Believe)•Zong Training Institute.•Salaries and bounces etc.•Joint venture
ARRANGING DIFFERENT PROGRAMS
CONTROLLING
Controlling is the task of ensuring that the activates are producing the desire result.• Take corrective actions.• Compare performance with the standards• Measure actual performance• Establish standards to measure performance.
CONCLUSION
“Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.” Paul Hawken
"Management is nothing more than motivating other people."Iacocca, Lee