managing technology in your organizationor is it managing you?
DESCRIPTION
Use of technology has become the norm in most organizations but by understanding the how and why it is used can help you use it to its greatest effect.TRANSCRIPT
Managing Technology in Your Organizationor is it Managing You?
I DON’T HAVE TIME!!
Managing Technology in Your Organization
WHAT IS TECHNOLOGY?
Computers Software Networks Phones and mobile devices Websites or services
on the internet
Managing Technology in Your Organization
WAYS TECHNOLOGY CAN BE USED
Tool (Good) Networking & communication (Better) Integration with mission
and its delivery (Best)
Managing Technology in Your Organization
TECHNOLOGY PROJECT PLANNING STEPS TO BE SUCCESSFUL
1. Identify goals and objectives
2. Organize the Project
3. Invest extra time in the beginning
4. Evaluate the results of implementation
Managing Technology in Your Organization
IDENTIFY GOALS/OBJECTIVES
General purpose or problem will be solved Opportunity that may be taken advantage of How does the project align with the organization’s
mission statement and strategic priorities
IRACIS Increase Revenue Avoid Costs Improve Service
Managing Technology in Your Organization
EXAMPLE: FIELD TRIP REQUEST
Managing Technology in Your Organization
IDENTIFY GOALS/OBJECTIVES
Audience - who is this for Clients and Members
Who are the end users of this be as specific as possible Staff
Who will be creating Who will be using/maintaining
Stakeholders- who are you accountable to Funders
Expectations Information to prove you are meeting them
Managing Technology in Your Organization
IDENTIFY GOALS/OBJECTIVES
Create a “Typical User” persona for each audience
Define Audience / User Requirements Write them down Prioritize the requirements into:
Need - Must Have Want – Nice to Have
What happens if requirement is not included? Can the requirement be added later?
Managing Technology in Your Organization
ORGANIZE THE PROJECT Assign a Project Manager
Person responsible for keeping the project on schedule Deliverables
Tells stakeholders what is in the end result Milestones
Identify when the deliverable will be delivered Testing
Identify testing criteria or checklist to tell when project is completed
Managing Technology in Your Organization
INVEST EXTRA TIME IN THE BEGINNING
Evaluate systems that are similar to the one you want to implement Address issues of client, member, staff trust in technology Test
Plan to spend ½ of the project time in the planning/analysis/definition phase
Managing Technology in Your Organization
EVALUATE IMPLEMENTATION
Have all the testing criteria or checklist items been completed? If not who is responsible for them and when will they be
completed?
Did you meet the expectations of your audiences?
What worked, what didn’t during the project?
What advice would you like to remember for the next project?
Managing Technology in Your Organization
RESOURCES TO CHECK OUT
http://www.techsoup.org/ website devoted to advice and information about technology
developed with nonprofits in mind http://www.techsoup.org/stock
operated by TechSoup to provide a channel for donations of software and other technology supplies to nonprofits. Registration is required and there are often small processing fees.
http://www.npower.org/ a national network of local technical assistance providers focused
on the needs of nonprofits.
THANK YOU…
Managing Technology in Your Organization