Team Motivation

Underground Vaults & Storage, Inc.

June 2009

Motivation Thoughts

• “Motivation is the art of getting people to do what you want them to do because they want to do it.” Eisenhower

• “It’s not my job to motivate players. They bring extraordinary motivation to our program. It’s my job not to de-motivate them.” Lou Holtz

• “Different people have different perceptions and the only way you’ll know what people on your team value is to talk to them…

• “…Simply put, to motivate team members, help them be productive and be the best they can be, let them know how they are doing, make an investment in them and help them grow.” James Mackinaw

Why is motivating your employees important?

• More productivity• Less Stress• More creativity• Higher retention rates• Less absenteeism

Workbook page on motivation basics

• Better customer service

• Improved quality• More trust• More professionalism• Higher morale

Motivation Strategies/Theories

Motivation Strategies• Positive reinforcement, effective discipline, fair treatment,

satisfying needs, setting attainable goals, restructuring, rewards not just based on performance

• “There aren’t many people who wake up and decide to do a terrible job that day. Factors around them have a strong influence on behavior, however, and that’s where you and your organization can make a difference.”

Motivation Theories/Perspectives• Maslow’s Hierarchy of Needs• McGregor’s Factor X/Y Theory• Herzberg’s Motivation-Hygiene Theory

Maslow’s Hierarchy of Needs

X YMcGregor’s Factor X/Y Theory

Management Staff

Staff Management

Theory X - authoritarian, repressive style. Tight control, no development. Produces limited, depressed culture

Theory Y - liberating and developmental. Control, achievement and continuous improvement achieved by enabling, empowering and giving responsibility.

Herzberg’s Motivation and Hygiene Theory

Think about your direct reports….

• When they started working here…

• What they do now…

• What about them has changed?

• What about YOU has changed?

• You cannot expect your employees to be motivated if you are not

• You cannot expect your employees to be motivated if you give them no reason to show motivation

• What needs changed?