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B. Acknowledgement Culture

Motivation

• Acknowledgment motivates individuals to

- greater productivity

- loyalty to the company

- pride in themselves and in what they do - a deep appreciation

- feel respected because willing to allocate time

Guidelines • Share the traits in person.

• Has a healthy relationship.

• Explain to the selected individual

• A specific time should be set for the 5 days of sharing.

• Provide a specific example for each trait that is shared.

Guideline

• One week for 5-10 days with 15 minutes per day. Meet with the same employees

• Area of Focus:

Strengths, Potential, Positive Comments from Others, Personal Observations on Behaviors, Career Achievements etc.

Focus: Strength

Day 1 : Strengths of the employees Observation

“I see you have the following strengths in the following situation. You have demonstrated______________. Can you share with me more?”

Focus

Day 1 : Strengths of the employees Probe Further

Can you share with me more….?

3 Key Questions:

Things you do that makes you forget time?

Compliments you often hear from others?

What are the things you learn fast?

Focus: Potential

Day 2 : Potential of the Employee Observation

“I notice you have potential in these few areas_________________________ (specific examples)

Do you aware of it? May be you can develop further.

Focus: Positive Comments from Others

Day 3 : Positive Comments from Others Feedback

“I have received comments from others of your good works/attitudes/behaviors

_________________________ (specific examples)

I am proud of you. Please keep it up. You make the department look good. I am going to share one or two to the department.

Focus: Positive Observation from You

Day 4 : Positive Observation from you on his behaviors and values Feedback

“I have observed your have demonstrated values/attitudes/behaviors in the following situation. ________________________ (specific examples) Thank you for setting a good example to others and live up the corporate values

Focus: Hard work and Process

Day 5 : Work Achievements Praise for his hard work (few cases)

“I appreciate your effort in _______________ (specific examples).

I feel_______________.

It has impacted ______________.

_______________Praise in your own way

Focus: Achievement and Results

Day 6 : Work Achievements Praise for his hard work (few cases)

“I appreciate your effort in _______________ (specific examples).

I feel_______________.

It has impacted ______________.

_______________Praise in your own way

Role Play

1. Group Role Play: Manager, Employee and Observers

2. Provide feedback from Day 1 to Day 5 with one example each to your employee

3. Observer provides feedback

Spot the Strength of Others

Can You Spot Others’ Strengths?

• Why is it worth spotting strengths in others?

• Well to be honest here the science is still catching up.

• There is a growing evidence base that when leaders focus on spotting and appreciating the strengths – rather than the weaknesses – of their employees, people perform better.

First, Observe Others

• Firstly, before you head into your next meeting or conversation at work remind yourself to look for the best in the people you’ll be seeing.

• As things get underway look for the moments where they’re more engaged, energized and enjoying what they’re talking about or doing. Often their bodies will literally start to lean in to the conversation, the body language might become more animated and the tone of voice and pace of speech tend to be uplifted.

Second, check with the Character Strengths

• Secondly, as you leave the meeting or conversation use the cheat sheet below of VIA Character Strengths to help you spot which strengths they may have been using. Again think back to those moments when they lit up, which strengths might have been in action

Positive Psychology - 6 Virtues – 24 Signature Strengths VIA Survey

3rd Offer Appreciative Feedback

• Finally, follow up your interaction with a call or a note of thanks for their time and include a little appreciation for the strengths you saw in play.

• For example if you think their strength might be curiosity you might say: “Thanks for taking the time to meet today, I really valued the questions you were asking to help us get a better outcome on this project.”

Building a Strength based and Appreciative Culture in You Department

Conversation on Appreciation and Strength

• Describe a high point or peak experience in your life or work up to now. What does this experience say about you?

• What gives energy to you now?

• What do you most value about yourself, and the nature of your work?

• What 1 or 2 things do you want more of or different?

Conversation on Appreciation and Strength

• What are your top three accomplishment?

• What made these accomplishments stand out for you?

• What have you incorporated into your current actions from your past accomplishments?

• What strengths you have discovered from your accomplishment?

• How could you use what you’ve learned from these accomplishments to assist you in making future changes?

Appreciative: Discover

• Who are, or have been, your major role models?

• What attributes of these role models do you admire and most appreciate?

Appreciative

• What are the five most positive things in your life?

• Who are the key supportive people in your life, and what do they provide for you?

• List five adjectives that describe you at your best.

Discover of Actualization

• What energizes you?

• What would you like to contribute to the world?

• What are you most wanting to achieve in the next three years?

Group Exercise

• Use the five sheets to ask your partners

• Ask about his feeling towards you after the conversation

• Share your discovery