Ideas, Technologies and Skills at the service of Companies

Agenda

Skills

Contents

Numbers

Npo Sistemi

Solutions

Technologies

Managed Services

For Information Systems

• Secure

• Reliable

• Efficient

Starting from January 2015, Npo

Sistemi is part of the Ricoh Group

Sales Volume

Revenues 2012: € 56.546.000

Revenues 2013: € 59.466.000

Revenues 2014: € 64.238.000

Revenues 2015*: € 76.200.000

* before balance sheet approval

Social Dimension

Organization:

340 people

50 in Sales & Marketing

250 in Services & Solutions

40 in Staff

Offices: Milano, Torino, Padova

Belo Horizonte (BRA)

Values

Reputation

Credibility

Reciprocity

Harmony with

the environment

Spread the

knowledge

Simplify life

and work

Focusing and expertise

Win-win vision, in respect and

advantage of the parts

Reducing environmental impact with

developed technologies

Training activity, internal and external

Technologies for a better life style

Authority and credibility towards internal

and external stakeholders

Ethical Code

Business Area

TECHNOLOGIES & PRODUCTS

Tools and skillsthat activate the

business

MANAGED SERVICES

Managing dailyactivities Office

and ICT

SOFTWARE SOLUTIONS

Business supportingsolutions

IT TRANSFORMATION

Planning and Integration

infrastructuresOffice ICT

We take care of IT daily

activities.

You may concentrate on

your core business

activities

Managed Services

Operations

Service Desk

Outsourcing

Cloud - Datacenter

Managed Printing Services

Service Desk

Service Desk (remote)

• Ticket management

• SW support of PDL, Servers and

Network, Mobility devices

• NOC – Alert monitoring and

management

• Third parties, Suppliers and Partner

management

Cloud & Datacenter

• Housing

• Hosting vServer (IaaS)

• Backup and Disaster Recovery

First partner that

integrates Managed

Services of

datacenter, pdl and

printing

Outsourcing

Npo supports

companies in the

strategic use of

external resources

to run non-core

activities

On site Hardware Desk / Outsourcing

• Desktop, Server, Network Management

• Legacy Hardware Support

• Application Management

• On-site support on It

Infrastructure/Applications

• IMAC - on site and lab massive roll out

Hardware and Software Maintenance

Managed Printing Services

Optimize

documentary

communication and

the efficiency of

print jobs

Roll Out

• Rental HW supply

• Configuration and Imaging

• Hardware Support

Remote services on-site

• Monitoring and managing printer

alert

• On-site services

ITIL or Information Technology

Infrastructure Library®, is the most

recognized approach to IT Service

Management in the world.

ITIL is a best practice at international level,

created for public and private sectors.

Describes how IT resources should be

organized to bring business value by

governing processes, functions and roles

of 'IT Service Management (ITSM)’.

ITIL

Service management methodology

All Npo Service Managers

are ITIL certified

Software Solutions

We understand

your business reality,

processes, rules,

constraint.

We design «tailor made»

solutions to

support your

business

Consultancy

Software Products

Custom Development

Software Solutions

IT Management

Consultancy

Business Intelligence

• Commercial analysis, Credit management

and monitoring

• Marginality analysis, costs, logistic and

production performance

• Cost accounting, budgeting, forecasting

• KPI dashboard

Business Analytics

• Sentiment Analysis

• IOT (Internet of Things)

• IOE (Internet of Everythings)

Digital Marketing

• SEO, SEM, Social Networking

Highest level

expertise and

certifications

supporting

businesses

Software Products

TrainingForge

• It allows you to realize immediate

Audio/Video contents for releasing

and sharing on the Web.

Asset Tracing

• The most simple product to manage

any kind of corporate asset. (assets,

people, structures)

Doc Trace

• The business solution to manage and

trace the flow of documents and

responsibilities among Corporate,

Customers and Subcontractors

We model solutions

for businesses.

Starting from

successful projects

Custom Development

Mobile - App Development

• Digital Catalog

• Sales Force Automation

• Development on iOS, Windows 8,

Android platforms

Sharepoint - BCP (Business

Collaboration Platform)

• Corporate portal: analysis, planning,

development

• Content (enterprise content

management)

We design tailor

made solutions for

any customer

request.

That’s our business

IT Management

From the analisys to the

transformation of datas

into strategic informations

to take advantage of

opportunities, detect

operative problems in

advance, optimize

processes.

Operations

Tools and solutions to manage IT

operations

• Cloud Optimizer

• Operations Analytics

• Service Anywhere – Intelligence

applied to Service Management

Application

Tools and solutions to simplify the

management of applications

Through these stages: requirements

analisys, architectural project,

development, testing, release management

Technological

specialization

to support innovation.

390 certifications

give you the serenity

of the best choice

IT Transformation

IT Transformation

Datacenter transformation

Continuity

Connect & Collaborate

Datacenter

Technological Renewal• Assessment on converged infrastructures (server,

storage, networking)

• Software updating, both Operating System and

Middleware

Cloud journey• Workload verification of the Virtual Machine

• Identification of the right Cloud model: Private, Hybrid,

Public

Virtualization• Software Defined Datacenter (server, storage,

networking)

• Desktop and Applications Virtualization

• Virtual environment management

Datacenter Consultancy• Implementation / Adaptation Server Room

Security• IT infrastructure Renewal

• PDL and Perimetral Security

We are the reference

partner for the

technological progress.

The IT infrastructure is

the nervous system of

the modern

organizations: it makes it

more efficient

Continuity

Business Continuity, Disaster

Recovery, Storage and Backup

• ICT Infrastructures Design

• High Data Reliability

• Infrastructure Redundancy

• Copy and Availability of geographic

data

Fonte: Survey Forrester – The state of Business Continuity preparedness - 2014

Cases of necessity of

BC/DR are much more

frequent than you can

even imagine. More

than 50% of the

respondents needed it

in the last 5 years

Disaster Recovery in Cloud

• Verifies the workload of the Virtual

Machine

• Identification RPO and RTO

• Identification of the right model of

Cloud

Connect & Collaborate

Video-Communication

• Video-Conference Systems

• Interactive WhiteBoard

• Projectors

Meeting Room

• Services aimed at optimizing the

efficiency of the workplace and the

use of space in the company,

through the automation of specific

activities

• Meeting Room Confirmation

Virtual Meeting Room

Specialists in

designing

communication and

collaboration as-a-

service solutions in a

unified environment

• PRINCE2 ® (PRojects IN Controlled

Environment) is a method for an

effective and efficient project

management

• It’s a standard approach to the

organization, management and control of

all kind of projects.

PRINCE2 method focuses its project

plan on the achievement of results, and

not simply on the planning of activities to

be implemented. It also provides a

common language within the project.

All Npo Project Manager are

PRINCE2 ® certified

Project Management Methodology

Technology

is a business

enabler

Tools and Information

to meet the challanges

of businesses

Technologies and Products

Technologies and Products

IT Products

Licensing

Visual Communication

Peripherals

IT Products

30.000 products.

Only one supplier

for Products,

Services, Solutions

and Education.

Licensing

• Licensing Agreement and SAM –

Software Asset Management

Great experience in

advicing companies

the most appropriate

licensing models

Visual Communication

Innovative

solutions,

mobility vision

for a unified

environment

Help enterprises

to enhance

quality and to

reduce costs to

guarantee

communication

among

employees,

partners and

customers.ProjectorPJ X3340 / PJ WX3340 / PJ WX3340N

Interactive Whiteboard D5510

Vertical ProjectorsPJ WX4141 / PJ WX4141N / PJ WX4141NI

Videoconference P3500Videoconference P3500M

Wireless system. Clickshare CSESpeaker BOSE FREESPACE

DS40F recessed

HD Scaling presentationSwitcher & Extender

Mixer – digital amplifierBose® FreeSpace® DXA 2120

Peripherals

Small and Medium

EnterpriseLarge

Enterprise

Production

printing

Printers

Mono from 28 to 75 ppm

Color from 16 to 50 ppm

All-In-One

Mono from 16 to 90 ppm

Color from 20 to 75 ppm

Digital Press

From 75 to 135 ppm

-> 124 meters/min

(1.000 pages A4 min)

Share # 1

worldwide

More than 80

models.

A complete range of

printers for who

demands quality at

all circumstances

World’s best selling

All-In-One

Expertise

390 Tech. Certifications

242 HPE and HP Inc.

79 Microsoft

14 VMware

12 Lenovo

43 Altri vendor

31 Process Certifications

24 ITIL

7 Prince2

Iso 9001:2008 – Process Quality

www.nposistemi.it