operations manual. - trafi.fi - etusivu · operations manual. capt francisco arenas alvariño ......

Operations Manual. Capt Francisco Arenas Alvariño Rule Making Officer

TE.GEN.00409-001

ORO.GEN.110 Operator responsibilities

2014 Operational Manual 2

•(b) Every flight shall be conducted in accordance with the provisions of the operations manual

ORA.ATO.130Training manual and operations manual

(a) The ATO shall establish and maintain a

training manual and operations manual

containing information and instructions to

enable personnel to perform their duties and

to give guidance to students on how to

comply with course requirements.

24/09/2014 change via "view" > "header and footer" 3

24/09/2014 Operational Manual 4

General RULES Ops Manual

The theory of a ‘system accident’ is widely accepted.

…..most accidents can be traced to one or more of four levels of failure:

Organizational influences

unsafe supervision

preconditions for unsafe acts

and the unsafe acts themselves.

Remember is all about this:

24/09/2014 Role of the Ops Manual 6

2014 the role of the OM 7

OM overarching principles

OM is the “backbone” of:

Operator’s safe operations

CA’s oversight of the operator

OM is the “mirror” of the operator

OM must be consistent with the AOC and the peripheral legal documents such as AFM, Rules of the Air, Part-ACAS, Aircrew (FCL, CC)

OM has to observe human factors principles

OM is a living document

ORO.MLR.100(K): […] and observes human factors principles.”

+ GM1 ORO.MLR.100(k)Operations manual — general

Key points from Reg. 965/2012 ORO.MLR.100

The operator shall ensure that information taken from approved documents is correctly reflected in the OM.

Performance data, limitations, emergency procedures and, in the future, OSD

Use of manufacturer’s FCOM – FCTM – FAM as supplementing documents

The content of the OM shall be presented in a form that can be used without difficulty and observes human factors principles.

Users must clearly understand what they can and cannot do (avoiding to “chase” the information)

Human Factors guidance material on ICAO Doc. 9683

2014 Ops Manual 8


The OM shall be kept up-to-date:

amendments requiring prior approval must be applied after receiving the approval

amendments to be notified shall be managed according to the approved procedure

amendments required in the interest of safety may be published and applied immediately

All personnel shall be made aware of the changes that are relevant to their duties.

2014 The role of the Ops Manual 9

GM3 ORO.GEN.130(b)

ARO.GEN.310(c)/ ORO.GEN.130(c)

ORO.MLR.100 (h)

- 2 Manuals: a)Training manual [ORO.ATO.230(a)]

b)Operations manual [ORO.ATO.230(b)]

a) Training manual sets the standards, objectives and training goals for each training phase. Shall include:

training plan,

briefing and air exercises,

flight training in an FSTD, if applicable,

theoretical knowledge instruction.

b) The operations manual is made for the personnel, (flight, Sim, theorical instructors, operations

and maintenance personnel…etc.)

shall include general, technical, route and staff training information.


Key Points ORA.ATO.230 Training manual & Ops manual


The OM shall be kept up-to-date:

amendments requiring prior approval must be applied after receiving the approval

amendments to be notified shall be managed according to the approved procedure

amendments required in the interest of safety may be published and applied immediately

All personnel shall be made aware of the changes that are relevant to their duties.

2014 The role of the Ops Manual 11

GM3 ORO.GEN.130(b)

ARA.GEN.310(c)/ ORA.GEN.130(c)

ORO.MLR.100 (h)

Question

Who writes the OM?.....

For whom the OM is made?

24/09/2014 Ops Manual 12

Question

How do the ATO that operate equipment as the EMB500 fulfil the BR article 8 section 3 requirements? Is it sufficient that the ATO has an OM related to the ATO approval which in turn has a section/OM-B that contains the description of the operation of that specific aircraft type?.


Basic Regulation ART 8

3. Unless otherwise determined in the implementing rules, operators

engaged in the non-commercial operation of complex motor-powered

aircraft shall declare their capability and means of discharging the

responsibilities associated with the operation of that aircraft.

The AirOPS Regulation 965/2012 also requires a declaration…. See next slide.


Regulation (EU) 965/2012

ARTICLE 5 Air operations 3. Operators of complex motor-powered aeroplanes and helicopters involved in non-commercial operations shall declare their capability and means to discharge their responsibilities associated with the operation of aircraft and operate the aircraft in accordance with the provisions specified in Annex III and Annex VI. Such operators when engaged in non-commercial specialised operations shall operate the aircraft in accordance with the provisions specified in Annex III and VIII instead.

ANNEX III Part ORO SUBPART DEC — DECLARATION

ORO.DEC.100 Declaration

ANNEX VI Part NCC

ANNEX VIII Part SPO


BUT…

Regulation (EU) 965/2012

ARTICLE 5 Air operations 5. Training organisations having their principal place of business in a Member State and approved in accordance with Regulation (EU) No 1178/2011 when conducting flight training into, within or out of the Union shall operate:

(a) complex motor-powered aeroplanes and helicopters in accordance with the provisions specified in Annex VI;

(b) other aeroplanes and helicopters, as well as balloons and sailplanes in accordance with the provisions specified in Annex VII.

ANNEX VI Part NCC

ANNEX VII Part NCO


•ANNEX III Part ORO SUBPART DEC — DECLARATION


How do the ATO that operate equipment as the EMB500 fulfil the BR article 8 section 3 requirements?

An ATO doesn’t need to comply with:

ANNEX III Part ORO

SUBPART DEC — DECLARATION



Is it sufficient that the ATO has an OM related to the ATO approval which in turn has a section/OM-B that contains the description of the operation of that specific aircraft type?.

Compliance with Reg(EU) 965/2012 and Reg (EU) 1178/2011 shall satisfy the competent authority.

Standardization input: Compliance checklist, different colors for the crew, 2 approvals for management of changes?


Other Q&A

Does the operator need to be approved ATO to provide operator conversion training?

Answer

For operator conversion trainings, an ATO approval is usually not required. It would only be required if the conversion course is combined with a type rating or a class rating.

An ATO approval is needed for training activities related to the issuance and renewal of a license and rating when required by Part-FCL.


QUESTION

Operators normally have different documents and manuals where they include

information, procedures, etc. for their personnel (SMM, Ground OPS Manual, Cabin

Crew Manual, Training Manual, General Procedures, Department Instructions, …).

Do all these documents need to be included (a reference) in the OM?,

Does the NAA need to review all these documents?, at what extent the information

included in these documents have to be evaluated (how deep) by the NAA?

When the operator notifies an OM change (without prior approval), does the NAA

need to review the change before the effective date for the change defined by the

operator?, is there a maximum time period for the NAA assessment of that change?,

what is expected on the NAA when evaluating these changes?


Operators normally have different documents and manuals where

they include information, procedures, etc. for their personnel

(SMM, Ground OPS Manual, Cabin Crew Manual, Training Manual,

General Procedures, Department Instructions, …).

Do all these documents need to be included (a reference) in the

OM?,

Does the NAA need to review all these documents?, at what extent

the information included in these documents have to be evaluated

(how deep) by the NAA?

When the operator notifies an OM change (without prior approval),

does the NAA need to review the change before the effective date

for the change defined by the operator?, is there a maximum time

period for the NAA assessment of that change?, what is expected

on the NAA when evaluating these changes?

1) AMC1 ORO.MLR.100 provisions related to the use of the content of

other relevant document when compiling an OM, states that either the

content of these documents or a reference to them should be included in

the OM. This is applicable to the information required to be part of the OM

according to AMC3 ORO.MLR.100.

As stated in ORO.AOC.100, when applying for an AOC, the operator has to

submit a description of its management system and the operations manual.

Therefore the operator has to submit any document or manual which

contains any part of the minimum content of the OM as specified in AMC3

ORO.MLR.100 or of the management system documentation as specified in

AMC1 and AMC2 ORO.GEN.200(a)(5).

Regarding the competent authority, AMC1 ARO.GEN.310(a) clearly states

that the competent authority has to review the OM and any

documentation provided by the operator.

2) As stated in OROMLR.100(g), the operator has to submit such changes

(not requiring a prior approval) in advance of the effective date. These

amendments should be managed through the approved procedure

required in ORO.GEN.130. ARO.GEN.330(c) states that the competent

authority has to assess the information provided and notify any non-

compliance. It is then up to each competent authority to determine the

way/timeline to assess these amendments.


Operations Manual

Rule references for CAT

ORO.MLR.100 Operations manual — general

AMC1 ORO.MLR.100 GENERAL

AMC3 ORO.MLR.100 CONTENTS – COMMERCIAL AIR TRANSPORT OPERATIONS

GM1 ORO.MLR.100 CONTENTS

GM1 ORO.MLR.100(h) HUMAN FACTORS PRINCIPLES

ORO.MLR.101 Operations manual — structure for commercial air transport

2014 22 WORK SHOP REGULATION 965/2012

Change management

Rule references

ORO.GEN.115 Application for an operator certificate ORO.GEN.130 Changes related to an AOC holder

AMC1 ORO.GEN.130 APPLICATION TIME FRAMES

GM1 ORO.GEN.130 GENERAL

GM2 ORO.GEN.130 CHANGE OF NAME

GM3 ORO.GEN.130 CHANGES REQUIRING PRIOR APPROVAL

ARO.GEN.310 (c) Initial certification procedure — organisations

ARO.GEN.330 Changes — organisations

AMC1 ARO.GEN.330 AOC HOLDERS

GM1 ARO.GEN.330 CHANGE OF NAME OF THE ORGANISAITON

19TH AUG 2014 Ops Manual 23

One more thing

ARA.GEN.120Means of compliance

ORA.GEN.120Means of compliance

ATO’s can proposed Alt-MOC


End slide

operations manual. - trafi.fi - etusivu · operations manual. capt francisco arenas alvariño ......

Documents