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Oracle Hyperion Data Relationship Management August 21, 2009 Key Performance Ideas Confidential www.keyperformanceideas.com

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Page 1: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Oracle Hyperion Data Relationship ManagementAugust 21, 2009

Key Performance Ideas Confidential www.keyperformanceideas.com

August 21, 2009

Page 2: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Agenda

• Introductions to Key Performance Ideas Inc.

• Master Data Management Challenges

• Case Study: Product Master Data of a Manufacturing Company

Key Performance Ideas Confidential www.keyperformanceideas.com

• Case Study: Product Master Data of a Manufacturing Company

• DRM Project Implementation

• Q&A

Page 3: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Introduction – Key Performance Ideas

• We are a full-service consulting company focused on Enterprise Performance Management (EPM) solutions.

– We specialize in Oracle’s Hyperion software and related technologies.

Key Performance Ideas Confidential www.keyperformanceideas.com

– We use the latest tools to implement strategic, goal-oriented EPM solutions for companies of any size.

• Key Performance Ideas is a Certified Oracle Implementation Partner and an Oracle Certified Services Provider.

Page 4: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Key Performance Ideas Value Proposition

Oracle EPM (Hyperion) Focus

• The Oracle EPM product suite is the focus of our technical competency

• We have expertise across the entire Oracle EPM line - Planning, Essbase, HFM, DRM, FDM, etc.

Finance and Functional Expertise

• Our Team has real-world, functional experience in addition to technical expertise.

Key Performance Ideas Confidential www.keyperformanceideas.com

• Every member of the team is Oracle Certified.

Leadership by our Leaders

• Every project is led by hands-on participation of the Key Performance Ideas management team.

Customer Satisfaction

• We are passionate about our customer’s success & helping to achieve their goals.

Page 5: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

A Partial List of Our Clients

Key Performance Ideas Confidential www.keyperformanceideas.com

Page 6: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Daniel Poon Bio

• Daniel is an Essbase and Planning certified consultant with an Australian CPA

and an MBA from the University of Technology, Sydney. He has been

successfully implementing and optimizing Oracle EPM (Hyperion) solutions for

domestic and international organizations since 1996. Daniel has worked as

Financial Analyst, Finance Manager, Global Program/Project Manager and

most recently as IT Director at Yahoo! prior to joining Key Performance Ideas

Inc. Daniel has extensive end user, systems administration and software

implementation experience. He is also well-versed with Datawarehousing and

Key Performance Ideas Confidential www.keyperformanceideas.com

implementation experience. He is also well-versed with Datawarehousing and

the Internet technologies. One of Daniel’s key accomplishment is building the

Executive Portal for Sun Microsystems Inc. using Hyperion and other

technologies. The system had been running for the CEO, CFO and 1,000+

executives since 2001. Daniel understands the challenges of satisfying the

most demanding customers and understands how to leverage his practical

work experience, the proper use of technology and best practices to maximize

his customers’ software investments.

Page 7: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

The Era of Data Explosion

• 1989

• Low computation power

• Data are scarcely collected

• User tools are limited to manipulate

data

• Few information channels

• 2009

• High computation power

• Data collected every minute

• User tools are flexible and very easy

to parse and massage data

• Abundant sources of information

Key Performance Ideas Confidential www.keyperformanceideas.com

• Few information channels

• Fewer analytics with data

• Abundant sources of information

• Organizations are expected to

leverage the trends underline the

data

We create 8X of data of all libraries in the United States every single day! Therefore, effective Data and Master Data

Management becomes key in this day and age !!!

Page 8: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Sources of Truth

YTD Revenue$14,000,000

YTD Revenue$14,001,234

YTD Revenue$10,800,678

YTD Revenue$14,560,123

CorporateBU Region

(Excel)Other

As a CFO, which revenue $$$ is truth?

Key Performance Ideas Confidential www.keyperformanceideas.com

There’s no one truth, just varying context:

• Varied Sources (e.g. booking system vs. billing system, GAAP vs. non-GAAP)

• Varied Business Rules & Definitions (i.e. include this or exclude that…)

• Varied assumptions and adjustments

• Varied time of reporting (i.e. weekly vs. monthly)

• Varied accuracies (e.g. External Audited Reports vs. Management Reports, Rounding)

Corporate(Finance Essbase Cubes)

(Datawarehouse)(Excel)

(Guesses/Plugs)

Page 9: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Oracle GL

BU Finance Requestor

Enter Products &

Change Request

Dir Corp FP&A

Enter Product Changes

H1

Corporate Accounting

Oracle Inventory

Corporate Accounting

Automated Product Updates

Start

H4HR

Case Study: Product Master Data Process

Step 1. Request New/Changed Product Codes

Step 2. Enter Approved New/Changed Products into Financial Systems

Step 3. Communicate Product Changes

Key Performance Ideas Confidential www.keyperformanceideas.com

Cont.

Dir Corp Accounting

Enter Products & Hierarchies

Document Services

Approved Request

Final Approval

HFM/Sis

Excel Log File

Corporate Accounting

H2

Planning Team

Accounting EDW

Post and notify via email

P&L Team

Dir BU Finance

Approved Request

BU Finance

H3

VP FP&A

HR

Page 10: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Case Study: Product Master Data Process (cont)

Regional/BU Manager

Request Alternate Hierarchy Change

Planning Team

HFM Excel Log File

Approved Request

Investment Relations Manager

Request Investment Relations Hierarchy Change

StartStep

3

Step 4. Apply Products and HFM Hierarchy Changes in Hyperion Planning

Step 5. Receive and Process Alternate Hierarchy Change Request

Step 6. Receive and Process External Product Hierarchy Change Request

Key Performance Ideas Confidential www.keyperformanceideas.com

Cont.

Approved RequestEnter Products and Corporate Hierarchy

H6

Hyperion Planning

Reload Hierarchies

Planning Team

Hyperion Planning

Approved Request

H7

Reload Hierarchies

Planning Team

Hyperion PlanningMany Hierarchies

H5

Page 11: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Case Study: Product Master Data Process (cont)

Step 7. Define Hierarchies in Oracle Inventory Step 8. Update List of Values for Product Codes

Document Services

•Set-up Inventory Hierarchy•Set-up Category Line Hierarchy

Validate Product Codes in Oracle GL

Oracle GL

Step 3

H8

BU Finance

H9

Step 3

Key Performance Ideas Confidential www.keyperformanceideas.com

Set-up LOV

Oracle Inventory

Agile

Document Services

H11EDW

H10

Page 12: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Case Study: Product Master Data Process (cont)

Step 9. Process Product Changes in Downstream Reporting Applications

Step 10. Process Product Changes in Reporting Applications -Cont.

Step 11. Process Product Changes in Reporting Applications - Cont.

EDW ProClarity Database

POS

Update/Reload HierarchyOracle Inventory

Hierarchy

H15

H18

H12

Manually Update Alt Hierarchy(Oracle Forms)

P&L Team

BBB

H17

Manually Update Alt Hierarchy

Key Performance Ideas Confidential www.keyperformanceideas.com

Other Essbase Cubes

P&L Sys

ProClarity Team

Request Alternate Hierarchy Change

POS Team

EMEAManager

Request Alternate Hierarchy Change

H15

H13

HFM Hierarchy

Update/Reload Hierarchy

H16

H14

Cont.

Alt Hierarchy

Alt Hierarchy(Oracle Forms)

Page 13: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Case Study: Product Master Data Process (cont)

Step 12. Define Product Codes in HR System

Step 13. Define Product Codes in HR Requisition System

HR Notes Group

•Enter Products Code into HR Tables

Update Product Codes

Step 3

HR

H20

Key Performance Ideas Confidential www.keyperformanceideas.com

Peoplesoft HR

BUPS

H20

H19

Page 14: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Problem Statement

Master Data & hierarchies are stored and managed in multiple systems and

spreadsheets. The change process are often manual. Discrepancies exists

across systems without clear understanding of business rationale.

Result of the Current State:

• Data Redundancy: Separate systems must collect, update and maintain their own version of key

Key Performance Ideas Confidential www.keyperformanceideas.com

• Data Redundancy: Separate systems must collect, update and maintain their own version of key

business hierarchies. Point solutions without a common data architecture.

• Data Quality: Hierarchy differences in reports led to confusion and misinterpretation of data.

• Business Inefficiency: Manual processes can be time-consuming and error-prone leading to re-

work and reconciliation efforts. Different numbers are reported (e.g. Gross Margin) which leads to time-

consuming reconciliation and compliance/control issues. Each redundant hierarchy requires resource

time for maintenance.

• Business Change: Current processes and systems will constrain ability to advance BI capability (e.g.

OBIEE).

Page 15: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

DRM is the Proposed Solution

Planning Hierarchies

HFMOBIEE

Corporate Hierarchies

AlternateHierarchies

Corporate Accounting Administrator

BU Finance Administrator

Regional Finance Administrator

Workflow

RequestorGL Change Request

Alt Hierarchy Change Request

1

1Corporate Hierarchies

1

2 3

Key Performance Ideas Confidential www.keyperformanceideas.com

OracleData

RelationshipManagement

HyperionPlanning

EDW

P&L System

Point of Sales

ProClarity

Essbase

Corporate Hierarchies

Corporate Hierarchies

Corporate Hierarchies

Corporate Hierarchies

1

1

1

1

2

2

3

3

Page 16: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Why DRM?

Essbase EPMA DRM

Physical and Virtual Versioning No No Yes

Manage Properties for all Systems Limited to

Essbase

Limited to Essbase /

Planning / HFM

Unlimited

Derived Properties No No Yes

DRM was selected as a tool of choice because of its uniquecapabilities

Key Performance Ideas Confidential www.keyperformanceideas.com

Derived Properties No No Yes

Hierarchy Compare/Differences No No Yes

Business Validation/Verification Rules No No Yes

Automate Processes with Automator No No Yes

Property Query No No Yes

Export to Text or Directly into SQL Tables No No Yes

Migration Utility Copy Outline Export/Import Yes

SOX Compliant History and Logs No No Yes

Directly Publishes to the Web No No Yes

Page 17: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Project Goals

DRM is one of the foundational tools needed for the company’s growing

Business Intelligence evolution.

DRM Establishes Master Data Definitions

• Common business rules and definition – how we can speak the same language (e.g. various definition of

revenue)

Key Performance Ideas Confidential www.keyperformanceideas.com

DRM Enables Hierarchy Management

• Drill down / slice and dice - How execs will drill down the information path)

DRM Helps with Implementing Standard Reporting

• How reports can tie to each other or how differences can be interpreted

DRM Helps with Instituting Best-In-Class Performance Management

• How people are measured and rewarded based on common definitions/rules

Page 18: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Key System Benefits of Oracle DRM

Reduce Time & Eliminate Errors

• Reduces time by eliminating the need for manual entry and validation of master data & hierarchies into

multiple downstream applications

Standardized and Consolidated

• Consolidation of de-centralized and alternative hierarchies from across multiple systems that will reduce

or remove differences and as a result eliminate report discrepancies.

Key Performance Ideas Confidential www.keyperformanceideas.com

or remove differences and as a result eliminate report discrepancies.

Automated Downstream Feeds

• Improve synchronization of master data & hierarchy changes to downstream applications

SOX Compliance

• All activities are logged for compliance reporting and process improvement analysis. There’s no need to

keep manual record of master data & hierarchy changes

Page 19: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Key User Benefits of Oracle DRM

Reporting

• Hard to reconcile between reports (Excel to Excel); Labor Intensive, High Cost and Error Prone Reporting

Complex Chart of Accounts Issues

• Special rules, number schemes, requirements; Difficulty in making updates and changes

Multiple ERP, GL or BI systems

Key Performance Ideas Confidential www.keyperformanceideas.com

Multiple ERP, GL or BI systems

• Adds, updates and deletes of accounts, entities and cost centers have to be manually replicated across

multiple systems

Rapid Change

• Mergers and acquisitions; System consolidation and alignment

Page 20: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

DRM Architecture

Key Performance Ideas Confidential www.keyperformanceideas.com

Page 21: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

What the Project Delivered

1. Manage reporting hierarchies in Oracle DRM tool

• DRM tool will source hierarchies directly to applications through automated interfaces

2. Governance model instituted for master data & hierarchy management

• Models include: Roles & Responsibilities for Administrators, Process Owners, Approvers, and System

Owners, Hierarchy creation rules, Hierarchy ownership and usage definition, Hierarchy standards and

Key Performance Ideas Confidential www.keyperformanceideas.com

Owners, Hierarchy creation rules, Hierarchy ownership and usage definition, Hierarchy standards and

conventions, Change Management Process, Approval Process by Hierarchy Type

3. Governance model deployed using workflow tool and DRM

• Utilize DRM to consolidate and store Master Data & Hierarchies. Allow different user groups to maintain

their hierarchies where appropriate. Publishes to downstream applications consistently.

4. Review and audit the change process

Page 22: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

How Our Customer Benefited

Consolidates

• Allow all hierarchies, business definitions and business rules to be managed with a common UI.

Rationalizes

• Allow hierarchies to be cleansed, rationalized primary vs. alternatives, corporate standard vs. user owned, full pie

vs. slices.

Key Performance Ideas Confidential www.keyperformanceideas.com

Compare

• Allow hierarchies to be compared, reconcile difference easily.

Share

• Allow hierarchies to be shared across systems (i.e. Oracle GL, EDW, HFM, Essbase, Planning) and users.

Govern

• Allow governance and rules to be enforced. Establish trust rules via verifications and

validations to ensure data integrity.

Page 23: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

Q&A and Contacts

• Contact Information

– Daniel Poon

[email protected]

– Marty Phelps

Key Performance Ideas Confidential www.keyperformanceideas.com

– Marty Phelps

[email protected]

847-778-3047

Page 24: Oracle Hyperion Data Relationship Managementdbmanagement.info/Books/MIX/Daniel_Poon_KeyPerf_DRM_pres_Orac… · Oracle Hyperion Data ... • We have expertise across the entire Oracle

VISION.

TECHNOLOGY.TECHNOLOGY.

SOLUTIONS.