Loyalty, CRM, Customer Accounts, Cashless.....

A powerful sales and marketing tool to help you increase business, Customer Manager lets you manage all your customers from one central point.

Loyalty point schemes, discount schemes, price levels, customer accounts and pre-pay cashless can all be implemented using just one multi-purpose ‘loyalty card’.

A real time link to your EPOS terminals lets you offer instant rewards and points to your customers, and will quickly help you grow your own client database.

With each and every swipe of their card you can gather information on spending habits and preferences, by getting to know your customers better you can offer targeted promotions to boost profits.

Customer Manager gives businesses a smarter way to strengthen customer loyalty, with personalised reward schemes you can grow regular repeat business and increase turnover.

Customer Manager - The perfect tool to increase business

Applications

Loyalty PointsStore discount cardsTrade accountsMembershipCashlessStudentsBar NightclubRestaurantQuick ServiceCateringRetail

Flexible campaign oportunitiesCombined loyalty, accounts, dis-counts, price levelsSimple pre-pay or cashless systemEasy account managementLow cost customer cards: mag stripe, barcoded etc. Easy deactivation of lost/stolen cardsEasy account managementBuild your own customer databaseTrack spending habitsManage promotions and discountsManage loyalty points

Key Benefits

Powerful centralised databaseMulti-purpose customer cardsMultiple loyalty schemesBonus point systemCustomer credit accountsCustomer pre-pay/cashless accountsBlacklist featureAudit trail of loyalty transactionsAudit trail of account transactionsAccount statementsReal time EPOS linkInstant rewards

Key Features

Retail Hospitality Education Clubs Quick Service

www.uniwell.co.uk/alert

PurePOSCustomer Manager

Membership CardStudent

CashlessCustomer Account

Store Discount

Loyalty Card80123865

To find out moreFor more information on Uniwell.net Alertand the full range of Uniwell productsplease visit: www.uniwell.co.uk

To find details of your nearest Uniwellreseller, please contact us using the following details:

Uniwell Systems (UK) LtdUniwell BuildingGreenbank Technology ParkChallenge WayBlackburn, Lancashire BB1 5US

T: 0845 602 4347E: sales@uniwell.co.uk

About UniwellUniwell Systems (UK) Ltd is a leading value added distributor of EPOS hardware, software and peripher-als.

We have been supplying EPOS systems to the hospitality and retail markets for over 20 years and are part of the Uniwell Corporation global distribution network.

Specifications subject to change without notice.

Customer Manager Overview

Multi-purpose cardsWith just one card you can offer a truly flexible combination of loyalty points, discounts and credit or pre-pay accounts to enhance your business.

The first step is to issue your customers with a card or other such identifier and then decide how you would like to reward them each time they make a purchase at your store.

Our one card approach offers businesses and marketers more flexibility and is a great way to help businesses build their brand, increase customer spend and boost profits.

Promotions & Bonus PointsIn addition to the regular point collection schemes there are numerous other campaign oportunities that can be enabled.

Bonus points can be awarded for special purchases and combined with promotions such as meal deals or multi-buy offers to help increase sales and maximise up-sell opportunities.

Customer Accounts & CashlessSupporting both credit accounts and pre-pay accounts, the system can be used across a variety of market sectors from retail outlets to schools, colleges or mem-bership clubs.

With a real time link to your EPOS terminals the system is quick and simple to use for both customers and till operators.

Customers are identified by a quick swipe of their card, barcodes and other identi-fiers can be used too, and in the case of a forgotten card operators can quickly search the database.

An instant popup confirmation window can be used to display a photograph and other information so operators can easily confirm the correct cardholder, student or member.

Customer accounts and their card details are held on a central PC allowing you to put accounts or cards on stop in an instant should the need arise.

Loyalty Point SchemesA simple to implement loyalty point reward scheme is a great way to encourage your customers to return time and time again.

Multiple loyalty point schemes can be created to award different point’s values to different types of customers such as students, business or membership customers.

When customers make a purchase at the point of sale they are instantly awarded points based on the value of money spent. Points can be collected over a number of visits and redeemed against future purchases.

Over time, with each swipe of the customers card at the point of sale terminal the system builds up a profile of your customers spending habits allowing you to offer targeted marketing promotions to generate extra profit.

Price Level ShiftsMultiple ‘loyalty’ schemes can be configured for different types of customers such as students, locals, OAP’s and business or trade clients. The schemes allow you to switch to a special price level based on the customer type.

Customers simply present their card at the point of sale to receive their special pricing, cards can be swiped at any point during the transaction and for ease of use the system can automatically prompt operators to ask customers for their reward card.

Customer manager allows you to combine price based discounting with loyalty points and also customer accounts to provide a truly flexible solution.

DiscountsPoint collection schemes are not the only way to encourage customers to return time and time again. Simple % discount cards can be used, these can be combined with loyalty points too.

Discount or reward cards can be used in many different ways such as simple store discount or membership cards.

Discounts are flexible and can apply a percentage discount to whole transactions or discount specific items within the transaction, for example you may give staff 10% discount off selected food items.

Account ManagementAccount management is secure and easy; operators can quickly see overdue amounts, balances, last transaction and payment dates.

Batch statement runs can be done at the click of a button to generate letters, emails or even SMS text reminders.

A quick search facility helps you easily ac-cess individual accounts, where you can monitor your customer’s full transaction history, make payments, create individual statements, view reports or place the ac-count on stop.

Account terms can be set for both credit and pre-pay systems, including payment terms, credit limits and expiry dates so you can keep a tight control over finance.

Accounts & Cashless