relative impact roi part 2 – getting the most bang-for the-buck out of the money and volunteer...
TRANSCRIPT
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
This workshop is sponsored by
Creators of Volunteer Impact, software to help you manage and track your volunteers
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
2012 2013 2014
Volunteer hours 40,000 30,000 20,000
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
2012 2013 2014
Volunteer hours Trees planted
40,000 500,000
30,000 500,000
20,000 500,000
In 2013, fewer volunteer
hours were spen
t
accomplishing the sam
e thing
as other years
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
But that’s not how we’ve
always done it
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Tim Hortons coffee
ROI 101 - The Nature of Opportunity Costs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
ROI 101 - The Nature of Opportunity Costs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
ROI 101 - The Nature of Opportunity Costs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
ROI 101 - The Nature of Opportunity Costs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
We should spend our
volunteers’ time
as efficiently
as we spend our ca
sh.
ROI 101 - The Nature of Opportunity Costs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Outsource $600
TOTAL COST $600
Engage Volunteer $250 Maintenance & Gas $200
TOTAL COST $450
ROI 101 - Time and money are both inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Outsource $600
TOTAL COST $600
Engage Volunteer $250 Maintenance & Gas $200 20 Hours @ $15 / hr $300
TOTAL COST $750
ROI 101 - Time and money are both inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
If we don’t count
volunteer time
as part of the
cost,
we’re saying
it has zero val
ue.
Outsource $600
TOTAL COST $600
Engage Volunteer $250 Maintenance & Gas $200
TOTAL COST $750
ROI 101 - Time and money are both inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
McDonalds - 7 hours
Volunteer organization - 10 hours
Why the differe
nce?This is spending
volunteer time as if
it has no value.
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Current
Book shelver cost Computer assistant cost Combined role cost Total cost
Books shelved People helped at the computers
$60,000 $40,000
$100,000
75,000 10,000
Process Improvement
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Current Proposed
Book shelver cost Computer assistant cost Combined role cost Total cost
Books shelved People helped at the computers
$60,000 $40,000
$100,000
75,000 10,000
$80,000 $80,000
75,000 10,000
Process Improvement
Is there anything you c
ould do
similar to this in your org
anization?
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
From this ...
... to this.
A Fundamental Shift in Mindset
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
If you put $1 in and get $1.02 in return…
…thats is an ROI of 2%.
ROI 101 - Outputs Compared to Inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
If you put $1 in and get $1.10 in return…
…thats is an ROI of 10%.
ROI 101 - Outputs Compared to Inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
If you put $1 in and get $0.75 in return…
…thats is an ROI of 25%.-
ROI 101 - Outputs Compared to Inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
ROI 101 - Outputs Compared to Inputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Inputs Outputs
$?Easy
$?Sometimes Easy Sometimes Tricky
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Placing a value on the seemingly invaluable
10 visits to patients confined to their beds
1000 envelopes
stuffed with a
newsletter
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Placing a value on the seemingly invaluable
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Placing a value on the seemingly invaluable
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Volunteer drivers
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Gardens at UK
train stations
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
The value of Girl Scout leaders is significant, and measurable.
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Girl Scouts alumnae income Non-alumnae income Difference State tax (7%) on $9500 for 10 years
Additional tax on 100 women
$51,70o $42,200 $9,500 $6,650
$665,000
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Placing a value on outputs and outcomes
Fun Runs
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Placing a value on outputs and outcomes
Hospital Gift
Shops
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Volunteer run festivals
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day)
$200 $2
$10000 $5000
$50
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact @VolunteerMatch
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day)
$200 $2
$10000 $5000
$50
1 .Work by yourself to come up
with a list like this for your
organization (5 minutes).
2. Submit questions and outputs you
are having difficulty with and I’ll
address them (in 5 minutes)
Placing a value on outputs and outcomes
The Relative Impact ROI Model@BetterImpact
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day)
$200 $2
$10000 $5000
$50
Example Calculations
The Relative Impact ROI Model@BetterImpact
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day)
20000 365000
10 12
200
$200 $2
$10000 $5000
$50
Example Calculations
The Relative Impact ROI Model@BetterImpact
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day) Total Outputs
20000 365000
10 12
200
$200 $2
$10000 $5000
$50
$4,000,000 $730,000 $100,000 $60,000 $10,000
$4,900,000
Example Calculations
The Relative Impact ROI Model@BetterImpact
Patient Visits Info Desk Queries Comm. Presentations Gifts Shop Profit Pet Fostering (/day) Total Outputs
Volunteer Time 20,000 hrs @ $20 / hour
20000 365000
10 12
200
$200 $2
$10000 $5000
$50
$4,000,000 $730,000 $100,000 $60,000 $10,000
$4,900,000
$400,000
Example Calculations
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