resume everett black2
TRANSCRIPT
Seven plus years assisting in managing teams with training new hires on a team level and incorporating problem solving skills and customer service. Further education in interior design with background in proficient Auto CAD skills, 3d Auto CAD, 3d Studio Max, InDesign, and Photoshop. Knowledge in programming and space planning, lighting, construction documents, and material and product specification. Broad knowledge in presentation techniques, material and concept boards, rendering, model making and universal, sustainable and green design.
Art Institute of California San Diego, CABachelors of Science, Interior Design •Graduation date: 6-14-08 with honors
March 7th - March 18th Carrier Johnson San Diego, CAFree Lance•Form and space model generated by CAD construction documents for Vista Civic Center
2006-PRESENT Smith & Hawken San Diego, CAVisual Manager•Provide customer satisfaction through product knowledge and follow-ups.•Open and close store as key holder.•Track petty cash, register fund, and banking.•Work closely with visual DM with new ideas and strategies for selling.•Adhere to visual changes and strategies.•Assist in layout and design for 2008 Home and Garden Expo and other functions.
2003-2005 Microdyne Outsourcing Inc Orono, MEExtended Services/ Battery Escalation Queue Supervisor•Provide customer satisfaction by complying with policies and procedures.•Take escalated calls including documenting accounts.•Provide feedback to representatives for problem areas with resolutions.•Recapturing revenue.•Provide team leaders with common occurrences and errors.• Provide clarity and support for customers about products.
2002-2003 Caring and Sharing Bangor, MEPersonal Care Aid•Aid In daily living activities.•Managed personal account for clients.•Provide mental stability and security for clients.
2000-2002 MBNA America Orono&Portland, MEAccount Specialist 1•Inbound and outbound sales.•Advisor for new representatives.•Generated new revenue.•Reactivated inactive accounts to generated more revenue
•Presentation drawings (including 3D Studio Max and Photoshop)•Color & materials (selections & boards)•Material & Product specifications•Model making•2D Auto CAD (Elevations, sections, details, scheduling, dimensions, labeling, and xref)•3D Auto CAD (modeling, perspectives, and axonometric) •Computer skills (Microsoft Word, Excel, Outlook, Power Point and Windows 95/98/2000/XP)
Telecommunication and retail sales, gaining successful time management and multitasking skills through clients accounts and offering quality benefits. High development in communication skills at a professional level, dealing with challenging cliental to create a satisfactory experience through the
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Everett Black 3661 Arnold Ave # 19 San Diego, Ca 92104 P: 619-384-4492 E: [email protected]
Summary of Qualifications
Education
Experience
Skills
PersonalProfile
Photoshop Rendering AutoCAD Elevation
3D StudioMax Perspective
Photoshop Rendering Floor Plan
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Everett Black 3661 Arnold Ave # 19 San Diego, Ca 92104 P: 619-384-4492 E: [email protected]
hospitality designoctober 2007
hdmag.com
101glorious goodies:the products issue
Indesign Magazine Cover
Sample Sheet
Color Sketch
Color Sketch Hand Rendering Perspective
Carrier Johnson Form and Space Model