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NABMA the voice of markets
Annual Conferenceand AGM
Celebrating Markets17th – 19th September 2017
The Crowne Plaza, Bridge Foot
Stratford-upon-Avon CV37 6YR
SUPPORTED BY
Welcome to
Stratford-on-Avon District Council welcomes delegates
to the NABMA Annual Conference in Stratford-upon-
Avon. The theme ‘Celebrating Markets’ is something
the District Council, in partnership with Stratford-upon-
Avon Town Council, is continually promoting because we
believe that the markets held in the town are an integral
component of the local economy.
Both Councils are delighted that NABMA have again
chosen to come to Stratford-upon-Avon and hope the
Conference goes well and that delegates have the
opportunity to sample the many great things that the
town offers.
Our Conference HotelCrowne Plaza Stratford upon Avon is set amid landscaped gardens beside the River Avon, just 10 minutes off the M40 motorway. There is plentiful on-site parking and the town centre is a two-minute walk away. Stratford-upon-Avon railway station is a mile away, with frequent trains to London and Birmingham. The hotel has 259 modern rooms, a heated pool and a riverside terrace.
The Crowne Plaza, Stratford-upon-Avon, Bridge Foot, Stratford-upon-Avon CV37 6YR.
Tel: 0871 942 9270
STRATFORD-UPON-AVON
A Very Warm Welcome to Stratford-upon-Avon from Dave Webb,
Executive Director, Stratford-on-Avon District Council & Sarah
Summers, Town Clerk, Stratford-upon-Avon Town Council.
Sarah SummersTown ClerkStratford-upon-Avon Town Council
Dave WebbExecutive DirectorStratford-on-Avon District Council
A NABMA Welcome to CONFERENCE
NABMA Conference Reception Desk Open – Hotel Foyer Contact Numbers
Sunday 12.00 p.m. – 7.00 p.m. Graham Wilson: 07967 276882
Monday 8.00 a.m. – 10.00 a.m. David Preston: 07989 943444
Tuesday 8.00 a.m. – 9.00 a.m. Hilary Paxman: 07500 177709
This year we make a return to Stratford-upon-Avon, a medieval market town
in the West Midlands and the 16th Century birth place of William Shakespeare.
Through our Great British Markets Awards, regional conferences and Love your
Local Market then NABMA is aware that we have some wonderful markets in the
UK. Many operators are presenting stories of innovation, partnership, investment
and new styles of management. Markets are recognised as a true asset in terms
of the community contribution, as a footfall generator and as valuable outlets for
entrepreneurship and start-up businesses.
Without doubt there is much to share in terms of good practice, opportunities
and challenges. Our conference will look at celebrating our markets and the
people that make the market industry so very important to the economic and
tourism values of town, cities and communities across the UK.
This Conference has added significance as we bid farewell to Graham Wilson, our
long serving Chief Executive, and welcome Hilary Paxman to that role. Hilary will
be sharing with us her thoughts and vision on NABMA’s future.
CouncillorChris Rosling-JosephsNABMA President
Sunday 17th September 20172.30pm Avon River Cruise (Advance booking through the Office is essential)
4.00 – 5.00pm AGM and Open Forum (All NABMA members and sponsors are invited to attend.)
7.30pm Drinks Reception & launch of Market Place Exhibition Sponsored by the Crowne Plaza, Stratford-Upon-Avon Meet your fellow delegates and NABMA sponsors, exhibitors and partners. Grand Ball Room
8.00pm A Stratford-Upon-Avon Welcome Welcome Buffet and Entertainment Charlecote and Harewood Room Dress - casual
Monday 18th September 2017 All conference sessions will be held in the Grand Ball Room unless stated otherwise.
9.30am Opening of Conference A delegate welcome to Conference from the NABMA President, Councillor Chris Rosling-Josephs.
9.40am Welcome to NABMA’s new Chief Executive An opportunity to hear from Hilary Paxman, NABMA’s new Chief Executive about her vision for NABMA’s
future.
10.00am The Story of Borough Market Celebrating the success of Borough Market at the heart of the city of London. We also look behind the
scenes at how the Market, and its staff, traders and customers, are recovering after the recent terrorist attack.
Darren Henaghan, Managing Director, Borough Market.
10.40am The Removal of Market Rights to other Sites Edward Cousins, Barrister and author of Pease and Chitty - The Law of Markets and Fairs, explores this
important subject.
11.15am Coffee and Market Place Exhibition
11.45am The KPR Midlink Great British Markets Awards 2017 The City of Belfast and Skipton Town Council give us the background and recipe for their award winning
markets. Clodagh Cassin, Markets Development Manager, Belfast City Council and Dave Parker, Chief Officer and Clerk,
Skipton Town Council.
12.30pm Benchmarking Markets We report on the pilot study between NABMA members and the Association of Public Service Excellence
on the results of a project to establish a national benchmarking club for markets. Patrick Knowles, Senior Consultant, APSE.
1.00pm Presentation of Diplomas in Market Administration We celebrate the achievements of the 2017 students. Chris New, Member Services Consultant, NABMA and Steve Pickering, Professional Development Consultant,
NABMA.
1.15pm Lunch and Market Place Exhibition
2.15pm Youth Markets We look how youth markets are contributing to the success of the market offer and are also playing a
strong social role with examples from Leicester, London and the National Youth Market. Troy Howell Baptiste and Janet Matthews, Education, Employment and Training Advisors, New Horizon Youth
Centre, Camden; John Palmer, Community Giants and Rachel Harban, Deputy Projects Manager NMTF.
Conference
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3.00pm Management Models – Success or Failure? As part of our theme of professionalising markets, NABMA launches the results of its research project on
how different markets have coped with changing their management arrangements. Andrew McCall, Managing Director, ROI Team Ltd; Graham Wilson OBE, Chief Executive, NABMA.
3.30pm Coffee and Market Place Exhibition
4.00pm Conference Workshops The undermentioned Workshops will run on two occasions between 4.00-4.45pm and 4.45-5.30pm. You can
choose a separate one for each session. Workshop 1 – Measuring the performance of your market Workshop 2 – How do you get the right management model? Workshop 3 – Promoting your market through social media Workshop 4 – Pitch Up for Retail
5.30pm Close of Conference
7.30pm NABMA Gala Awards Drinks Reception Kindly sponsored by Groupé Geraud. (Atrium)
8.00pm NABMA Gala Awards Dinner With presentation of the Blachere Illumination UK Awards 2017; the Krys Zasada Award 2017, sponsored
by Manchester City Council, for outstanding service to the Markets Industry and other awards. Dress Lounge suit Grand Ball Room
Tuesday 19th September 20179.30am Markets Under New Management York, one of the country's leading tourist attractions, has some great market events. Recently the
management and operation of the markets was handed over to Make it York. How did the changes come about and what impact have they have made in delivering the city's market offer?
Chris Price, Head of City Centre and Markets, Make it York.
10.00am Giving Added Value to the Town Centre A successful programme of speciality markets adds to the overall town centre offer. We examine the
experiences of Stockton on Tees. Christina Marshall, Specialist Market and Town Centre Coordinator, Stockton on Tees Borough Council.
10.30am Markets that meet Local Needs Markets can make a difference to local communities and help promote national and local agendas.
Carmarthenshire will explain how they have undertaken several initiatives, including, making their markets dementia friendly.
Amanda Davies, County Markets Manager, Carmarthenshire County Council.
11.00am Coffee and Market Place Exhibition
11.30am LYLM 2017 – Local, National and Worldwide We celebrate Love Your Local Market 2017 will a film presentation of events around the country. Steve Pickering, Professional Development Consultant, NABMA
12.00pm Markets, High Streets and Awards Markets feature prominently in The Great British High Street Awards 2017. We hear the story of how
markets have a wider impact on revitalising the High Street. Lady Sarah Bassett, Alcester Town Team.
12.30pm Investing in a Local Council Market We examine partnership working between Northumberland County Council and Blythe Town Council as
they jointly aim to revitalise the current market offer in Blythe. Neil Brown, Market Manager, Northumberland County Council.
1.00pm Lunch and Conference Close
Programme
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The 2016 Award Winners
NABMA
At our Gala Dinner we have the opportunity to celebrate the achievements of a number of people who have made significant contributions to local markets and the markets industry generally.
It also provides NABMA with the opportunity to express its appreciation to various people and organisations who have helped us to promote and support the markets industry on the national stage.
This occasion represents a very real highlight of our Conference and NABMA sends its sincere congratulations to the various recipients.
Graham Wilson OBE, Chief Executive
Gala Awards Dinner
Blachere Illumination UK Ltd
NABMA is delighted to extend its thanks to Blachere for their kind sponsorship of our market awards.
This year we have had some outstanding entries in all the various sections and such has been the overall quality that the judges have exercised a discretion and made an additional award.
Market Awards 2017
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The NABMA Krys Zasada
This award, kindly sponsored by Manchester City Council in memory of Krys Zasada, is made annually to the person that NABMA believes has done much to promote the markets industry. This is the highest award that NABMA presents and is determined by the Presidency of the Association.
Outstanding Achievement Award 2017
NABMA
At the Conference NABMA also rewards recognition of service and support to NABMA and the markets industry.
Awards of Appreciation
NABMA
NABMA is grateful to our main Conference sponsor Geraud Markets
(UK) Ltd in conjunction with Groupé Geraud for their significant support in sponsoring the Stratford
Conference 2017.
For sponsorship of the Market Awards 2017 for Market Officer,
Market Team and Market Innovation of the Year.
For sponsorship of the Krys Zasada Outstanding Achievement Award
Stratford-on-Avon District Council and Stratford-upon-Avon Town Council
for supporting our Conference
NABMA One Day ConferenceMARKETS THROUGH PARTNERSHIPS
25 January 2018In conjunction with
KPR Midlink Great British Market Awards 2018The Council House, Birmingham
NABMA AGM & Conference16-18 September 2018
NABMADiary Dates 2018
• Networking opportunities through conferences and specialist seminars
• Free health checks for your markets
• Market legal advice
• Wholesale Forum with visits to markets to share good practice
• A Markets Manual with lots of up to date policies and procedures
• Access to the NABMA Market Place Consultancy Services for specialist advice and project planning and management
• NABMA training events on wide ranging subjects
• A range of membership services including template documents, website, member information request service and job advertising
• Our promotion of the Great British Market Awards and other Market Awards
• Buddy Scheme linking you with experienced market officers
• A wide range of publications about all aspects of the markets industry
• A toolkit of information and resources to help you set up a new market
• Whatever your market interest or aspiration be assured that NABMA will be able to assist, or sign post your enquiry to an appropriate source of help
• Promotion of LYLM the world’s biggest markets event
• Benchmarking Template and Review of Market Management Arrangements
NABMA - Our OfferThe National Association of British Market Authorities is the leading markets organisation in the country and we actively promote the interests of markets through a wide range of member services and profiling markets at national level. We can offer:
Information on NABMA can be found at
www.nabma.com
Acknowledgements
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Geraud Markets (UK) Limitedwww.groupegeraud.co.uk
Management SuitePrescot Shopping CentreEccleston St, Prescot, L34 5GA
Tel: 0151 363 5411E-mail: [email protected]
KPR Midlink Ltdwww.kprmidlink.co.uk
Unit 10 Creative Industries CentreWolverhampton Science Park, Glaisher DriveWolverhamption, WV10 9TG
Tel: 01902 710054Email: [email protected]
City B Groupwww.citybgroup.com
Unit 9, Stoke Business ParkWoodhouse StreetStoke On Trent, Staffs, ST4 1EZ
Tel: 01782 744 961E-mail: [email protected]
G.M. Imber & Sonswww.gmisl.co.uk
77a High Street, East GrinsteadWest Sussex, RH19 3DD
Tel: 01342 327250E-mail: [email protected]
Skettswww.sketts.co.uk
9 Bath Road Industrial EstateChippenham, Wiltshire, SN14 0AB
Tel: 01789 267 000E-mail: [email protected]
Real Dealwww.realdealmarkets.co.uk
Tel: 01943 609247Email: info@realdealmarkets
Market Placewww.marketplaceeurope.co.uk
The Forum, Fitzroy Street,Ashton-Under-Lyne, OL7 0JG
Tel: 0161 478 6060E-mail: [email protected]
Chip & PIN Solutions Ltdwww.chipandpinsolutions.co.uk
Stansted House, Raynham RoadBishop’s StortfordHertfordshire, CM23 5PD
Tel: 0800 881 8104Email: [email protected]
PFM Footfall Intelligencewww.pfm-intelligence.com
2 Perth House, Corbygate Business Park Priors Haw Road, CorbyNorthants, NN17 5JG
Tel: 01536 267925Email: [email protected]
ROI Teamwww.roiteam.co.uk
Shoreditch StablesStudio 13138 Kingsland RoadLondon, E2 8DY
Tel: 020 3740 9384Email: [email protected]
Blachere Illumination UKwww.blachere-illumination.co.uk
Blachere Illumination UK, Gladstone PlaceLadybank, Fife, KY15 7LB
Tel: 01337 832910E-mail: [email protected]
Thanks to our SponsorsLEAD SPONSORS
HEADLINE SPONSORS
SPONSORS
Markketwww.markket.co.uk
41 Luke St, London EC2A 4DP
Tel: 01709 913990E-mail: [email protected] & [email protected]
Zappwww.zappumbrellas.com
9 Bath Road Industrial Estate, ChippenhamWiltshire, SN14 0AB
Tel: 01249 465455E-mail: [email protected]
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Market Place The Forum, Fitzroy Street, Ashton-Under-Lyne, OL7 0JG
Groupé Geraud Management Suite, Prescot Shopping Centre, Eccleston St, Prescot, L34 5GA
Geraud Markets (UK) Limited [email protected]
Blachere Illuminations UK Gladstone Place, Ladybank Fife, Scotland, KY15 7LB
Zapp 9 Bath Road Industrial Estate, Chippenham, Wiltshire, SN14 0AB
G.M. Imber & Sons Ltd 77a High Street, East Grinstead, West Sussex, RH19 3DD
PFM Footfall Intelligence 2 Perth House, Corbygate Business Park, Priors Haw Road, Corby, Northants, NN17 5JG
KPR Midlink Limited Creative Industries Centre, Wolverhampton, Science Park, Glaisher Drive,
Wolverhampton, WV10 9TG
Markket 41 Luke St, London, EC2A 4DP
[email protected] & [email protected]
City B Group Unit 9, Stoke Business Park, Woodhouse Street, Stoke On Trent, ST4 1EZ
Institute of Place Management All Saints Campus, Room 6.32, Oxford Road, Manchester, M15 6BH
NMTF Hampton House, Hawshaw Lane, Hoyland, Barnsley, S74 0HA
Gala Tent Ltd 10 Farfield Park, Wath upon Dearne, Rotherham, South Yorkshire, S63 5DB
Market Place Exhibitors
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Groupe Geraud is once again delighted to return to the NABMA conference and we are looking forward to celebrating the last twelve months of the achievements of our colleagues and partners.
Our partnership with NABMA entered its second decade this year and underlines our ethos of working together in partnership.
The industry continues to face a number of growing challenges and our team is poised and ready to rise to this challenge and exceed the expectations of our new partners.
Geraud UK Ltd is the British arm of Groupe Geraud, Europe’s largest private operator of Local Authority markets.
Established in 1998 we currently manage markets throughout the United Kingdom, Sweden and Denmark.
In an average year, we provide our partners, traders and customers with 4,700 market days across our varied selection of indoor, outdoor and street markets, together with specialist events such as food & drink festivals.
Our ethos is simple, working together in partnership. We are flexible in our approach and not bureaucratic.
Public Private Sector Partnerships
We manage local authority contracts in various places and this year, as part of Allerdale contact in Cumbria, we hosted the launch of LYLM.
Market Village Company LimitedMVCL has 11 centres throughout the UK at present and is home to over 1000 independent
retailers, operating indoor centres as far afield as Aberdeen to Stratford London. We operate the award winning Brixton Village & Market Row indoor markets. We recently opened a Market Village in Northfield, Birmingham and are about to launch our twelfth in Wallsend, Tyne & Wear.
Forge MarketOperating the largest indoor market in Scotland at 85,000sqft this centre is a jewel in the crown.
Forge Market was the first market in Scotland awarded Real Deal charter status, the government’s initiative to protect consumers and local businesses against counterfeit goods.
Special Events ProgrammeUnder our International Street Market brand, Geraud Markets (UK) Ltd has established an excellent track record in the development, organisation and operation of over 100 Specialist Event Market dates within the United Kingdom and Scandinavia.
For expert advice on your market initiatives from the market leaders, please contact our central office and a member of the team will be delighted to assist you.
GERAUD UK LIMITED THE GERAUD CENTRE, PRESCOT SHOPPING CENTRE, ECCLESTON STREET, PRESCOT, L34 5GA
Tel: 0151 363 5411 Web: www.geraud.co.uk Email: [email protected]
Lead Sponsors of
NABMA the voice of markets
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Support your Market Place Exhibition
WIN A LUXURY WEEKEND BREAK FOR TWOwith £100 spending money(Details are in your Conference pack)
We are looking for nominations of the best of British Markets. Join with us and help promote and celebrate the excellent markets that can be found in our cities, towns and local communities. The categories are below.
BEST LARGE INDOOR MARKET
BEST SMALL INDOOR MARKET
BEST LARGE OUTDOOR MARKET
BEST SMALL OUTDOOR MARKET
BEST COMMUNITY/PARISH MARKET
BEST LARGE SPECIALITY MARKET
BEST SMALL SPECIALITY MARKET
BEST WHOLESALE MARKET
BEST FOOD MARKET
BEST MARKET ATTRACTION
A LARGE MARKET IS CONSIDERED TO HAVE 50+ STALLS, A SMALL MARKET IS CONSIDERED TO HAVE LESS THAN 50 STALLS
Tick a box. You can enter as many categories as you wish. Please use a separate form for each category of market that you enter. Entries can be submitted from 1st July until 30th November 2017.
NABMA the voice of markets
NABMA the voice of marketsNABMA the voice of markets
NABMA the voice of markets
NABMA the voice of markets
NABMA
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of markets
NABMA, The Guildhall, Oswestry, Shropshire SY11 1PZ
Telephone: 01691 680713 Fax: 01691 671080
Email: [email protected] Web: www.nabma.com
NABMA the voice of markets