tact the world’s first mobile sales productivity suite€¦ · the sales team at suture express...
TRANSCRIPT
Suture Express Dramatically Increases Prospecting & Customer Face Time
The sales team at Suture Express needed a way to replace Salesforce admin time with more customer face time and prospecting, but couldn’t find the right toolset.
They tried other “mobile” sales tools, which they found not user friendly and unreliable — forcing them back to Salesforce at their desks. They also tried business card scanner apps with no luck. After seeing Tact at Dreamforce, they soon rolled it out company-wide and the impact was immediately realized.
Jennifer Hurrell, Director of Sales at Suture Express, was frustrated that other mobile sales tools — from CRM to business card scanning apps — used by the team didn’t allow them to access and update Salesforce in the field.
“I used to dread going back to the hotel to put everything into Salesforce… even though I had Salesforce1 on my phone,” says Jennifer, “I’d dedicate 1 day every week to update Salesforce properly. But appointments and customers wouldn’t wait for me on my admin day so it often ate into part of my weekend.”
FREED FROM SALESFORCE ADMIN TIME AT THE DESKTOP
Suture Express is the nation’s leading specialty distributor of suture, endomechanical, mesh
and energy products. Providing next-day delivery for thousands of hospitals, health systems,
surgical centers and physicians o�ces, Suture Express is one of the industry’s most reliable,
e�cient and specialized distributors helping them reach peak performance.
Scan a business card, import the contact to Salesforce, updated contact info, and
create a follow-up task in less than 1 minute.
Never forget to take notes or create follow-up tasks, can
easily do this in a car or plane, then edit later in Salesforce.
A user-friendly view of Salesforce data, seamless integration with daily sales
tools, flawless activity logging to Salesforce, and works o�ine.
SHIFTED TO REVENUE GENERATION 24/7
Jennifer and her team finally made a shift to more revenue-generating activities. The instant ability to have Salesforce at their fingertips, the natural flow between tools and quick Salesforce logging with Tact helped them get there.
“I’ve consistently prospected every week since using Tact — even an hour here and there — and I’ve never been able to do that,” Jennifer exclaimed, “And I now visit customers or prospect on the day I used to do Salesforce admin work.”
“I use Tact’s business card scanner religiously to follow-up within minutes of meeting someone so I’m top-of-mind,” she proceeded, “Recently, it was the primary reason I landed three meetings with huge, multi-million dollar accounts.”
ABOUT SUTURE EXPRESS LOGGING ALERTS& REMINDERS
BUSINESS CARDSCANNING
DEEP SALESFORCEINTEGRATION
95%
20%
2x
decrease in Salesforce admin time
increase in prospecting & face time
increase in prospecting speed
I now visit customers or prospect on the day I used to do Salesforce admin work.
I used to dedicate 1 day every week to update Salesforce properly.
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tactile.com • (844) HEY-TACT • [email protected]
TACT THE WORLD’S FIRST MOBILE SALES PRODUCTIVITY SUITE