Piero Tintori

TERMINALFOUR Update

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A lot has been happening …

• Things have been busy.....

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Since the last event

• Secured funding at end of 2009• Growth in new clients• Growth in implementations• Growth in team & office• Rollout of Site Manager 7• Growth in partners• Increased recognition

– Gartner, Butler Ovum, CMS Watch/Real Story Group

• The odd award– Export Company of Year– Web Development Company of the Year– Tech FAST 50 (eight time)– Web IDOL

• http://video.jboye.com/video/609393/benjamin-franklin-aka-piero

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Funding for growth

• Minority investment– NCB Ventures– AIB Seed Capital fund– Enterprise Ireland (grant aid)

• Provided validation• Opportunity to accelerate growth

– People– Research and Development– Sales & Marketing– Market Expansion

• Next level in development

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Some of our 34 new TERMINALFOUR clients in 2010

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Some of our 34 new TERMINALFOUR clients in 2010

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Growth in Clients:... New since last t44u year• Newark & Sherwood District Counci, UK• Aer Lingus, Dublin, Ireland• Alverno College, Milwaukee, Wisconsin, USA• Anchorage School District , Alaska, USA• Buck County Community School, Pennsylvania, USA• Case Western University, Ohio, USA• Central Bank of Bahrain• City & Islington College, London, UK• Columbia University, Teachers College, New York, USA• Derby City Council, UK• Donegal County Council, Ireland• Empire State College, New York, USA

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Growth in Clients:... New since last t44u year• Gedling Burough Council, UK• Intertrade Ireland, Northern Ireland• Irish League of Credit Unions, Dublin, Ireland• Loughborough University, UK• Loyola University, Chicago, Illinois, USA• Monaghan County Council, Ireland • Newcastle University, UK• North Western Health Sciences, Minneapolis, USA• NUI Galway, Ireland• Rhodes College South Africa• Royal College of Music, London, UK• Rushcliffe Borough Council, UK

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Growth in Clients:... New since last t44u year• South Downs National Park, UK• Specsavers (Intranet), Gurnsey, UK• SUNY Empire State College, New York, USA• UNAIDS Geneva, Switzerland• University of Huddersfield, UK• University of Illinois, Chicago, USA• University of Liverpool, UK• University of the Arts London, UK• University St Thomas, Minneapolis, USA• York College, Pennsylvania, USA

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Company Confidential

Geographic Split

1021 October 2010

David Miller, COO

Delivering on Growth Strategy

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Growth Strategy Remains Constant

• Focus– On what we do best– Selected Markets– Selected Partners

• Growth in product– Features & Ease of use

• Growth in delivery– Ensuring client success

• Growth in community– Share best practice

• Growth in team

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“We make it really easy for organisations to deliver and

manage very large, highly devolved, multilingual Websites,

Intranets and Extranets”

“We make it really easy for organisations to deliver and manage very large, highly

devolved, multilingual Websites, Intranets and Extranets”

Focus on what we do best...

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Growth in Product: .... Version 7 ongoing rollout

• Launched at t44u last year• Basis for all new business since • Beta cycles - thanks• Incremental releases

– 7.0.004– 7.0.005– 7.0.006– 7.0.007– 7.0.008 (this week)

• Significant ongoing development– With YOUR input

• 46% clients on Site Manager 7

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Growth in Product: ... Extra “goodies” since first V7 release

• Usability– Direct Edit, Media Library, Shortcuts, Editor Enhancements

• Features– New Navigation objects– Personalisation

• Quick Start– Sample data “out of the box”

• Publication enhancement– Don’t republish media– Archive sections– Enhanced Navigation object performance– Publish section now– Others “in the works” (multithreaded publication)

• Significant ongoing development

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Growth in Product: ...Not forgetting earlier releases

• Ongoing Maintenance releases– “Maintenance Mondays”

• Site Manager “Maintenance Month”– Secured feedback from clients– Approx 60 issues addressed– Included feature enhancements

• All fixed rolled into Version 7

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Growth in Delivery: ...Implementations & Ongoing Support

• Building PS team– Project Managers– Web developers

• Training for staff & partners• “Sure Start” Process streamlined• Additional support for current clients• Scaling Support across time zones• Expanding Extranet

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Growth in team

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Dec2009

Nov2010

28 Staff

46 Staff

• Aoife Dineen, Admin• Bernard McKeever, QA• Mark Baldwin, PS• Barry Flannery, CS• Raphaele Beyssac, PS• Mike O'Donoghue, Sales• Therese Grogan, QA• Ingrid Wallace, Sales• Dermot Dooley, PS• Niamh O'Byne, PS• Fiona Carton, CS• Mark Howard, CS• Alan Kinsella, CS• Sasha Allan, Admin• Siobhan O'Hora, Sales• Daniel Keane, PS• Sean Walsh, Marketing

NewStaff

Since Last T44U

Growth in Team

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Growing the team.... Partner Programme Revamp ....

• Welcome Mike O’ Donoghue– EMEA Business Development

• Significant revamp of partner programme– Certification– Training

• Technology & Implementation partners

• Major component of growth story– Regional & Industry

• More details later today.....

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Growing the team.... Expanded Dublin office ....

• All of second floor 110 Amiens St.• All welcome

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Strategy going forward

• Continue to scale for growth– Selected Market expansion– Selected Partners

• Maintain excellence in product– Continued rollout of Version 7 roadmap

• Develop community– Share best practice with clients & partners

• Continue to build team– Regional Sales/presales– R&D / QA– Delivery & Support

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TERMINALFOUR – end of 2010

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Business Growing 46 people employed ... +20 to come Offices in Ireland, UK & USA 34 Additional clients Clients in UK, Ireland, Switzerland, South

Africa, Bahrain, Canada & the US Growth in pipeline

Questions....

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