the hardest problem in e2.0 - changing our culture
DESCRIPTION
Bert Sandie, Director, Learning & Development, Electronic Arts, Inc's Keynote Address at the Enterprise 2.0 Conference in Boston 2011. Using real-world experiences to demonstrate the critical importance of why culture and employee behaviors need our full attention to full leverage collaboration and knowledge sharing inside our organizations.TRANSCRIPT
The Challenge
Think Culture of Collaboration First
People
Hire & Grow Knowledge Workers
Create Collaborative Environments
Leverage Organizational Structure
Organization Structure
Team
Lead Change
Department
Division
Company
Company = Complex Ecosystem
The Drive to Change
Leading Change Model
Based on John Kotter’s Leading Change Model
+ +Head Heart Hands
Change takes place in three arenas
Thinking & Understanding
Motivation & Emotion
Behavior
Changing People Behaviors
Apply the Hands of Change