turkcell technology presentation
DESCRIPTION
Solutions for Telecommunications SectorTRANSCRIPT
Company Overview
Innovate for helping our customers to:
Create a difference,
Gain a competitive edge,
Become indispensable in their fields of operation.
Our Mission
2009
Development group within Turkcell
TTECH Center was put into service
HC: 255 engineers
Focus: Turkcell Group
Focus: Turkcell & Telia Sonera Group + Regional SalesHC: 360 engineers
TTECH company formed with its 44 engineersFocus: Turkcell
Focus: Turkcell & Telia Sonera Group
HC: 321 engineers
2008 Today20071994 - 2006
Key Milestones
Turkcell Technology (TTECH) has more than 10 years of development
experience with its solutions applied and proven at Europe’s largest stand-
alone GSM Network operator.
Our Partners
Growing with our partners is of prime importance for us, we value our
ecosystem and collaborate with other companies, universities and research
centers.
Our Customers
Currently TTECH’s solutions serve more than 60 million customers in 10
countries.
Turkey:
Ukraine & Belarus:
Azerbaijan:
Kazakhstan:
Uzbekistan:
Georgia:
Northern Cyprus:
Tajikistan:
Moldova:
DU:
How Do We Think?
We dedicate time and effort to our ideas and then let them mature in TTECH’s
ecosystem… INCUBATION
• Learned lessons from failure
•Turning the ideas into assets
• Visioning the projects
• Technical Consulting
• Gathering entrepreneurs
• Iterative & customer driven aspect
• Time to market and flexibility
• Providing office needs, assets
• Collaboration
How Do We Work?
Our innovation process is driven by our customers’ and stakeholders’
challenges. We view innovation as an ongoing process towards improvement.
Product
Design
Thinking Process Idea
Generation
Project
Development
Prototyping
User/Customer
Experience
Product
Development
APPLIED RESEARCH, CUSTOMER
NEEDS AND EXPECTATIONS,
FUTURE FORECAST,
MULTIDISIPLINARY APPROACH
COLLABORATION
THINK PLATFORM
EVALUATION
PROJECT
MARKETPLACE
PATENTS:
INTELLIGENCE
PROPERTY
10 + 21
Our Competencies
From assisting the operation of network resources to improving business
oriented intelligence, TTECH’s experts provide an expanding portfolio of
packaged and custom solutions for telecom network operators.
Business Support Systems
Mobile Marketing
Business Intelligence
Customer Relationship & Channel Management
Network Services & Enablers
SIM Asset & Services Management
Mobile Internet & Multimedia
RoamSelectNetwork based outbound roamer
steering
SIMSelectSIM based outbound roamer
steering
RoamPreventAccidental border roaming
prevention
RoamOptimumOn-net routing of calls towards
inbound roamers
RoamAssist-AtHomeCall completion assistant for
inbound roamers
RoamAssist-AbroadCall completion assistant for
outbound roamers
RoamWelcomeWelcome and bon-voyage
messaging service
RoamCBUSSD callback roaming service
Network Services - RoamSuite
Network ServicesN
etw
ork
Ser
vice
sV
oic
e S
ervi
ces
SMSPrevent – International SMS Firewall
Configurable rules for filtering incoming
international SMS messages
SIMBox DetectorDetect SIMBoxes and retain revenues at
risk due to call redirection
Location Info ServerRapidly deploy location based services
RouteITRoute the outgoing international traffic in a
dynamic, easy and flexible manner
Hunt PBXMake your employees available at all times
Mobile PBXPBX service for corporate mobile phone
users without the need of PSTN lines,
PBX or desk phones
Missed Call NotificationInform your subscribers about calls
towards them when they are unreachable
Reverse ChargingIncreased revenues due to increased
phone usage
ColumbusThird party messaging platform – Light SDP
MT-SMSC, MT-MMSCCarry VAS to Peer SMS traffic efficiently
SIM Asset & Services Management
OTA – Over The Air SIM Management PlatformReach and manage SIM Cards in an easy, secure and remote fashion
SIM
Ca
rd P
rovi
sio
nin
gSe
rvic
esC
ost
eff
ecti
ve S
IM C
ard
su
pp
ly c
ha
inm
an
ag
emen
t
SIMDynamic
- Dynamic SIM MenuRemotely update SIM
menu structure
- VAS BoosterBoost services based on
customer profiles, location
Mo
bile
Sig
na
ture
Leg
al e
qu
iva
len
t o
f yo
ur
ow
n w
et s
ign
atu
re
Nea
r Fi
eld
Co
mm
un
ica
tio
nEn
ab
le t
he
exch
an
ge
of
da
ta b
etw
een
th
e SI
M a
nd
th
e sy
stem
s in
sh
ort
dis
tan
ces
Mobile Marketing
Augmented Reality
Overlay videos on top of real world
images and objects
AdInAction
Multi-platform mobile advertising
solution
Campaign Management System
• Easy-to-use, web-based campaign designer
• Tailor-made for Telcos
• Convenient modules for mobile operators such as
installment, lotteries, etc.
• Integration to backend systems with fulfillment manager
• Fast integration
• Chained campaigns and campaign groups
• Extensive reporting
Mobile Terminal ApplicationsJ2ME, Blackberry, Symbian, Android
SIMOnPC3G USB modem connection interface with mobile marketing functionalities
Facebook Video UploaderEasily upload videos to Facebook by making 3G video calls
Virtual Video Call CenterGet video IVR functionality without the need of an IVR investment
Mobile Education & InformationMobilize your e-education platform
ParlayX PlatformTelecoms capabilities enabler; fast and easy third party application development
GEZENZİ – Location Based Social Networking PlatformExpress yourself, share your everyday life, what you feel, what you see, wherever you go, where you eat, what you like/dislike, in short; EVERYTHING!
• Leave traces with SMS, MMS, pictures or text on a map• Click to call• Create your own life track • Follow comments and notes left• Share the content you generate along with location information
Mobile Internet & Multimedia
Business Support Systems
Postpaid Rating
Near real-time, high performance rating
Fix & Mobile
Collection Suite
• Collection Gateway: Provides an
open architecture gateway between the
payment sources and the billing and
charging system
• Collection Backoffice: Provides a
unique application for all financial back-
office operations about invoices and
payments
• Digital Contour Infrastructures
Billing Suite, Utility Billing
Flexible, high performance billing
solution for telco operators and
utility companies
T-Race: Bad Dept Management
Visual, effective, flow-based bad
debt management solution
Ambassador
Sales channel and incentives
management platform
Business Intelligence Solutions
More than 10 years of BI experience in Telecommunications industry
Designed, Built and Running one of the largest data warehouses in telecom industry
One of the selected few: Oracle Terabyte Club Member
Consists of highly talented professionals and consultants
Has a proven record of success in BI operations Flawless operation, providing data for finance and even for NYSE
Early adopter of the newest BI technologiesComplex Event Processing, Text Mining…
Game changer in DWH industry: Oracle consults with Turkcell Technology on new solutions
Turkcell Technology BI Team
Customer & Channel Management
Developing and operating one of the largestcustomer and channel management systems intelecom industry
Consists of highly talented professionals andconsultants
Proven record of success in CRM operations
Early adopter of the newest CRM technologies
Seamless combination of BI and CRM
Turkcell Technology CRM Team
THANK YOU