Unit 4 Area of Study 1: The Human Resource Management Function

Chapter 8: Human Resource Management

Human Resource Management The management of a wide range of

responsibilities relating to the human (employees) function within a business, in order to increase both the employees’ and organisational efficiency

HR managers are responsible for workplace tasks that relate to the employment and retention of employees

Activity 8.1 Question 1

Relationship of HR function to business objectives and strategies

Strategic Human resource management: the planning to meet staffing needs, links HRM to organisational objectives and productivity and evaluates how well the overall HRM function has performed

Copy diagram of Relationship of organisational and HR objectives (page 180)

Key Performance Indicator

HR management strategies linked to the achievement of business objectives

Profit/reducing overall costs

-HR Managers need to ensure that wages are appropriate and not too expensive-Training can also be costly

Staff Satisfaction (staff turnover)

-recruitment process is costly so retaining staff is essential-work/life balance strategies could assist in attracting and retaining staff

Efficiency leading to increased productivity

-if workers are properly trained their efficiency levels should increase

Customer satisfaction

-providing improved customer service through recruitment and selection, employee training and development, rewards and motivation

Social responsibility

-ensure legal compliance and improvements in areas such as equal opportunity OH&S, minority training and development programs

Competitiveness -If workers are motivate they will work hard, leading to a more competitive organisation-LSOs have a reputation for providing good working conditions and career paths so will attract the highest quality applications giving them a competitive edge

Activity 8.3