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Value of Credentials November 7, 2014

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Page 1: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Value of CredentialsNovember 7, 2014

Page 2: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Today’s Webinar

Critical Shortages and Common Skill NeedsBenefits of Assessments and CredentialsNAM-endorsed Credentialing SystemFocus: NCRC, MSSC, NIMS

What are they?How do they work?What resources $$$ are available to offset costs?How can I get my company started?

Page 3: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Acute & Critical Challenge

Growth = need for more workers

Will be exacerbated by retirements

Compounded by competition from oil and gas industry for insufficient talent pool

Weak talent pipeline due to misperceptions about industry

Page 4: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Assessments and Credentials can:

Reduce Turnover Improve Retention

Improve Production Increase ProductivityMake Better Promotion DecisionsReduce on-the-job Training Time

Improve Workplace Safety and Higher Product Quality

Page 5: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Assessments and Credentials can help you to:• Identify candidates and validate they have the skills required to do

the job. • Add standards to hiring practices, forming objective criteria for the

application process. • Save money and increase the bottom line.• Develop a certified professional, technical workforce creating

more innovative, more competitive and better candidates for promotion.• Increase Return on Investment, measuring economic impact and

HR savings

Page 6: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Value of Assessments and Credentials• Specific skill levels have been identified by national research• Credentials validate a candidate’s skills• Nationally recognized credentials demonstrate a job seeker

can do the job• Costly hiring mistakes are minimized when an employer has

proof of a candidate’s skill level

Page 7: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

NAM-endorsed Skills Certification System• Developed by manufacturers for manufacturers• System of industry-based credentials• Validate skills and competencies needed to be productive and

successful in a manufacturing environment• Based on third-party assessment using standards set by industry• Not dependent on a particular program. Instead, demonstrated skill• Endorsed certifications that are nationally portable, third-party

validated, and industry-supported with data on results for manufacturers

Page 8: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

NAM-endorsed Skills Certification SystemSHOW LOGOS FROM ALL CERTIFICATIONS

Page 9: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

NCRC National Career Readiness Certificate• Demonstrates a certain level of workplace employability skills

by taking three WorkKeys assessments:• Applied Mathematics• Locating Information• Reading for Information

• Measure "real world" skills that are critical to job success• A job skills assessment system that helps employers select, hire,

train, develop, and retain a high-performance workforce• Test questions are based on situations in everyday work

Page 10: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Three Components of the System

• Job AnalysisWhat skills and skill levels are needed in today’s

jobs/occupations?• Assessment

What work skills and skill level does the individual currently have?

• TrainingHow can skill gaps be addressed in training programs?

Page 11: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Job Analysis and Assessment

• Pinpoint the position• Compare to WorkKeys analysis of similar position• Test the employee/candidate

Page 12: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Pinpoint the position

• Determining which WorkKeys level matches occupation• Benchmark potential employees based on occupational

needs•WorkKeys foundational skills are based on occupational

profiles that provide a benchmark to compare job skills

Page 13: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Job Analysis Assessment

• Testing gives reliable information about an employee/candidate’s skills and how they compare to skill levels required for the position

Page 14: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

WorkKeys and Common Occupation Levels• Determining which WorkKeys level matches occupation

Levels• Bronze, Silver, Gold, and Platinum

• Building a profile for common occupations

Page 15: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

How will WorkKeys benefit my organization?

Finding and keeping the right workers

• Hiring costs

• Training costs

• Turnover costs

Page 16: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Data/Case Studies

• Over 14,000 jobs profiled• Over 2,500 businesses have used WorkKeys• Over 10 million assessments• Referenced on O*NET• Northrup Grumman reduced turnover by 20% by implementing

WorkKeys testing• Honeywell reduced defective parts per million from 40k+ to <10k

Page 17: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Testimonials from OH-PENN employers

Page 18: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

How do candidates earn credentials?• Current employees• Pinpointing employee skills• Helping current employees achieve career goals through

WorkKeys• Potential employees• Requesting WorkKeys from candidates• Testing candidates

Page 19: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

WorkKeys is no-cost

Page 20: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

NAM-endorsed MSSC Certification

• The Manufacturing Skill Standards Council (MSSC) is a non-profit, industry-led, training, assessment and certification system • Focused on the core skills and knowledge • Industry-defined and federally-endorsed standards• Offers candidates the opportunity to demonstrate skills• MSSC offers two certifications:• Certified Production Technician (CPT)• Certified Logistics Technician (CLT)

Page 21: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

NAM-endorsed NIMS Certification

• The National Institute for Metalworking Skills (NIMS) was formed by the metalworking trade associations NIMS certifies individual skills against the national standards• Requires that the candidate meet both performance and theory

requirements• Examinations are industry-designed and industry-piloted• Industry uses the credentials to recruit, hire, place and promote

individual workers• 52 distinct NIMS skill certifications

Page 22: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Next steps

• For New Hires

Contact Career Pathways

Coach

Discuss

timeframe and

specifics;

meet with CPC

Maintai

n contact

with candidate and CPC

Receive scores

Page 23: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Next steps

• For Incumbent WorkersContact Career

Pathways Coach; discuss

specifics

Have CPC meet with

incumbent

worker(s)

Schedule and

confirm day/time/location for testing

Let CPC know which

worker(s) took

test

Receive

scores/result

s

Page 24: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Contact Information

Career Pathways Coaches

Ohio PennsylvaniaCynthia Grier Greg [email protected] [email protected] 330-420-9675 724-347-9257

Page 25: Value of Credentials November 7, 2014. Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed

Thank you

• Additional contact info