zimele presentation it strategy
DESCRIPTION
How Zimele Develops IT StrategiesTRANSCRIPT
Zimele PresentationICT Strategy Development
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Zimele Overview
• We are committed to service quality and growing our people
• Our annual turnover growth has been averaging 25% per annum
• We employ over 60 employees
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Partnerships/Accreditations
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Flagship Clients
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Organisation Structure
CEO
Quality Manager
Finance Sales
Operations Manager
Telecoms and ICT support
Vodacom Services
Managed ICT Services
Consulting
Business Analysis
Software Dev.
ERP Services
AMI, ISU & SAP ERP
Mobility
Marketing
Training
ERP
ICDL
ISU
Tender Office Secretariat
Human Resources
Health and Safety
Recruitment
Personnel Admin.
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Consulting CapabilitiesIS/IT Strategy formulation – we have helped various clients with formulation of Master Systems Plans, ICT Connectivity Strategies, including Information and Systems Management Strategies.
Business Analysis – our people are capable of assessing business problems, recommend solutions, produce accurate business cases and specifications to resolve client problems.
Project Management – if we are not delivering solutions ourselves we assist clients manage projects thus ensuring superior quality solutions and ensuring that our clients derive intended value/benefits from their projects.
Training – • ERP Training – our Services SETA skills programme has produced a large
number of ERP/SAP consultants to date.• ICDL – we are accredited through ICDL South Africa to provide an
internationally recognised computer literacy course including testing.
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Gauteng Depart of Roads & Transport
VisionWorld-class roads and transport infrastructure networks and systems that facilitate seamless mobility of goods and people within Gauteng.
MissionTo provide an environmentally sustainable road infrastructure and integrated transport systems and services that is reliable, accessible, safe, and affordable which promotes socio-economic development in Gauteng.
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Gauteng Depart of Roads & Transport
Values• Good Governance• Responsiveness• Innovative• Accountability • Passion• Professionalism• Ethical Behavior• Commitment
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What does this mean to IT?
IT Strategy
IT – related Goals
Business Strategy
IT Resources
enables
enable
enable
directs
informs
directs
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What does this mean to IT?
Drive
Value Creation
BenefitsRealisation
Risk Optimisation
ResourceOptimisation
IT Strategy
Stakeholder Needs
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IT Strategy vs Governance Framework vs Enterprise Architecture
IT StrategicPlan
IT Governance Framework
Enterprise Architecture
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Legal & Regulatory Requirements• Electronic Communications & Transaction Act
• Minimum Information Security Standards
• The Promotion of Access to Information Act 2
• Minimum Interoperability Standards
• Government Wide Enterprise Architecture (GWAE) Framework
• Corporate Governance of Information and Communication Technology Policy Framework (CGICTPF)
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Typical Table of ContentsScopeWhy an IT strategy?Current Business Environment
Business StrategyVision StatementMission StatementStrategic Goals
Legislative MandateRelevant National LegislationTransversal Legislative FrameworkIT – Business AlignmentOrganizational StructureBusiness ChallengesAS – IS IT
GovernanceCurrent Network & Data Centre EnvironmentNetwork Topology Diagram (WAN)Backup and RecoveryService DeskBusiness Applications
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Typical Table of Contents
TO-BE ITIntroductionICT VisionICT MissionICT ValuesTechnology LandscapeICT GovernanceInfrastructureService DeliveryBusiness enablement and Applications
Organizational Change ManagementPeople and SkillsRoad Map
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Current State
Steps to IT Strategy Development
Leg
isla
tion
Busi
ness
Str
ate
gy
Audit
R
eport
s
HR
&
Infr
ast
ruct
ure
Future State
ICT V
isio
n
Sta
tem
ent
ICT M
issi
on
Sta
tem
ent
Serv
ice S
upport
HR
&
Infr
ast
ruct
ure
Govern
ance
Gap
Analy
sis
Road Map
Defined T
arg
et
Sta
te
Pro
gra
mm
es
Pro
ject
s
Tim
elin
es
Step 1 Step 2 Step 3 Step 4
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Lessons Learned• Best have your basic governance environment setup first. • Not ideal to start the process whilst the business is going through a
strategic change cycle. • IT is not strategically placed within the organisation (reporting to
Finance a lot of the time)• Stake Holder engagement is almost always a major risk.• Change Management is rarely fully scoped.
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Work We Have DoneClient Industry Project Contact DetailsDepartment of Corporative Governance and Traditional Affairs
National Government
Development of an Information, Communication and Technology (ICT) strategy. Whilst done at head office level, the strategy is adopted by all national offices throughout South Africa.
Gideon Oliphant (CIO) 0820551919
Department of Local Government of the Western Cape
Provincial Government
Development of an Information Management Strategy which included an As-Is and To-Be Analysis at a Strategy Level
Akhona Damane (MIS Manager) 021 483 8422 or 0760375312
City of Cape Town Local Government
Development of details systems specification for a Supplier Relationship Management System and interfaces to other Systems.
Rudy Abrahams (Head of SAP ERP) 0214005013
Gauteng Department of Education Provincial Government
Development of a schools Communication and Connectivity Strategy for the department of Education. The strategy involved connecting all +- 2500 schools in Gauteng.
Lerato Dhlamini (IT Manager) 0113551529 or Vusi Khoza (Manager in IT) 0113550183
Total Client Services (TCS) – listed company Traffic Contravention
Conducted a systems audit and developed requirements for a fully integrated traffic management system for over 100 various municipalities in South Africa.
Lindikhaya Sipoyo (Executive Chairman) 0760337456
West Rand Municipality Local Government
Development of MSP, Implementation Plan and ICT Governance Framework after a performing a CoBIT5 assessment.
Sivuyile Sbukwana 0114115061/0729977313
Free State Department Of Education Provincial Government
Development of an Information Management Strategy which included an As-Is and To-Be Analysis at a Strategy Level for 5 years.
Lawrence Mahasa (IT Manager)
071 676 1620
Office Of The Public Service Commission National Government
Development of a Governance Framework and Implementation Roadmap after conducting a CoBIT 5 Assessment.
Mpho Basitere (IT Manager)
+27 12 3521036/ +27 829097243Office Of The Public Service Commission National
Government Development of a 5 year ICT Strategy and Roadmap as second phase of CGICTPF.
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Skills & Experience Required• IT-enabled Business Process mapping • Requirements elicitation – Business Analysis• IT Audit Skills and experience – CoBIT (ideally CoBIT5 Certified)• Service Strategy Review – ITIL (ideally Service Strategy Practitioner)• Enterprise Architecture Modeling - TOGAF 9.1 (Ideally a Practitioner)• Understanding of National Regulatory Frameworks & King 3• Risk Management – understand Public Sector Risk Management
Framework• Project Management – Prince2 or PMP certified Project Manager
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Example CV’s of Ideal ResourcesSamuel MandebvuCurrent Title: Business Consultant & Project ManagerB.Com Hnrs (Advanced Information Systems)7 years Experience
Professional Qualifications
ICDL Trainer, ERP Fundamentals – SAP, PRINCE2 Project Management, Business Analysis, Open ERP 6.1 Fundamentals, CoBIT5, TOGAF 9.1 (Practitioner), SAP Level 1 Sales Executive, ITIL Foundation, ITIL Service Strategy (Practitioner)
IT Strategy Essentials, Business Planning Essentials, Industry Overview (IT Industry), Business Analysis, ITIL V3 Foundation Syllabus v4.2, ITIL V3 Operational Support and Analysis, Customer Support Specialist Skills, Strategic Account Sales Skills, 9 Traits of Highly Successful Work Teams, High Performance Onsite and Virtual Teams, Developing Strategic Thinking Acumen, Negotiation Skills for Sales Professionals, Selling At the Executive Level
Training’s Completed
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Example CV’s of Ideal ResourcesRaymond CrownCurrent Title: Business Consultant & Project Manager Bsc (Eng)18 years Experience
Professional QualificationsOracle Unified Methods Certified Practitioner, Oracle Unified Methods Certified Trainer, Strategy Master Class - Mini MBA – The Management Matters Partnership, Project Management Professional – PMI, TOGAF 9 Certified, Certified CRM Consultant V5 – SAP
Various training and certifications on Oracle Products, Certificate in Mastering Strategy – GIBS, Direct Marketing Certificate – IMC, Certificate in Personal Mastery and Team Development – Guy Charlton and Associates, Certificate in Personal Leadership and Influence – Chartered Management Institute,
Training’s Completed
The End Contact: Samuel Mandebvu @ [email protected]