Welcome to theNeighborhood

How To Activate Your Service

To activate this Digital Starter service you will need to set up your Comcast account, and order the equipment included with your service. You can call us at 1-800-XFINITY to set-up your account and to request an easy-to-use self install kit. Or, you can visit an XFINITY store near you. For store locations, visit www.comcast.com

When setting up your account, you will be asked to provide one or more of the items listed below.

• Social Security Number• Personal Identification Number (PIN) • Account number • Address and phone number• Driver’s License number

If you are unable to provide this information, you may be asked for alternate documentation to help us establish your identity. This may require you to come into our office in order to complete your account set-up.

Questions About Your Account?

Should you have questions about your account, you can call us at 1-800-XFINITY to speak with a Customer Care Representative. Our technical support is available 24/7. Please have ready when you call, the account number, address and phone number associated with your account.

Limited Basic2 KYAZ-Azteca 3 KZJL 4 KTXH-My Network TV 5 KIAH-CW 6 KTMD-Telemundo 7 KPXB-ION 8 KUHT-PBS 9 KRIV-FOX 10 KXLN-Univision 11 KHOU-CBS 12 KPRC-NBC 13 KTRK-ABC 14 KETH-TBN 15 KFTH-Telefutura 16 Municipal Channel 17 Houston Media Source 18 Houston ISD 19 HCC TV 20 KLTJ 53 KUBE 54 WGN America 55 KTBU-Mega TV 75 Leased Access 76 Leased Access 174 Jewelry TV 175 Shop NBC307 Mundo Fox 310 Bounce TV 311 KUBE-MeTV 315 Live Well Network 318 KIAH-AntennaTV 320 This TV 322 KLTJ-Daystar 323 KUHT2-PBS 324 KUHT-V-ME 325 KHLM Multimedios Houston 326 Exitos TV511 Mundo Fox

Digital StarterIncludes channels in Limited Basic1 XFINITY On Demand 21 USA Network 22 Cartoon Network 23 A&E 24 Hallmark Channel 25 CNN 26 HLN 27 The Weather Channel 28 QVC 29 Discovery Channel 30 MTV 31 FX 32 ABC Family 33 ESPN 34 ESPN2 35 Golf Channel 36 TNT

37 FSN Houston 38 Fox News Channel 39 CSN Houston 40 Lifetime 41 Disney Channel 42 Animal Planet 43 Nickelodeon 44 E! 45 CNBC 46 BET 47 HGTV 48 Spike 49 NBC Sports Network 50 Galavisión 51 TBS 52 Food Network 56 C-SPAN 57 AMC 58 History 59 Comedy Central 60 Syfy 61 VH1 62 Travel Channel 63 TLC 64 HSN 65 Bravo 66 OWN 67 truTV 80 MSNBC 103 Hallmark Movie Channel 110 Sports Overflow 114 Speed117 WE119 Lifetime Movie Network 128 Sprout 149 MoviePlex 172 UP 199 On Demand Channel 200 TV Guide Scroll 208 C-SPAN2 209 C-SPAN3 212 G4 213 Investigation Discovery 226 BBC America 228 bio. 229 H2 234 – Fox Business235 Bloomberg TV 239 mun2 340 Style801-845 Music Choice 886 Entertainment On Demand 887 Shop On Demand 888 Searchlight On Demand 889 Automotive On Demand 890 MyGov On Demand 891 Travel & Leisure On Demand 892 Jobs On Demand

The Office available onXFINITY On Demand

30 Rockavailable on xfinity.com/tv

Channels Included With Your Service

*As of June 2013

Additional Services Available

If you are interested in upgrading your XFINITY TV service or adding additional services, please call us at 1-800-XFINITY. Some of the additional services we offer include:

XFINITY™ TV Player app: Download shows & movies from Showtime, Starz, Encore and Movieplex to your Apple® or Android™ tablet or smartphone, and watch them anytime, anywhere – even when you’re offline.

XFINITY Streampix®: Instantly watch hit movies and past seasons of your favorite shows on your TV, PC, tablet or smartphone.

HD: The best HD experience with stunning picture quality and the most HD choices.

HD Digital Video Recorder: Record your favorite shows in HD. Plus pause, fast-forward or rewind live TV.

Additional Channels like our Digital Preferred service, Sports Entertainment Package, or Spanish and International Channels.

XFINITY Internet: XFINITY delivers the fastest Internet and now the fastest in-home Wi-Fi.

XFINITY Voice: Reliable phone service with the best call clarity, and unlimited nationwide talk and text so you can save on your wireless bill.

XFINITY Home: Help ensure the safety of your home and family with 24/7 professional monitoring

Welcome to the neighborhood! Under agreement with your property management, Comcast is pleased to bring you Xfinity TV, with 100+ digital channels including the most popular news, sports, lifestyle and entertainment networks (see reverse side for listing), and other exciting features such as:

• XFINITYOnDemandTM: Thousands of hit movies, top TV shows and more - 90% of them are free. Watch anytime on TV, your computer at xfinity.com/tv, or on your Apple or Android tablet or smartphone with the XFINITY™ TV apps.

• WATCHDisney:Watch Disney Channel LIVE at home and on the go with the new ‘WATCH’ apps from Disney.

• WatchESPN: XFINITY® is your home for the most live sports—watch your favorite ESPN networks LIVE on your Apple® or AndroidTM tablet or smartphone.

• MusicChoice®: 45 digital music channels

About Your Equipment

Included with your service, you’ll receive uptotwodigitaladapters and one standard definition digital converter.

• A digital adapter is a smaller device that gives you access to 100+ digital channels.

• Your digital converter gives you access to these channels plus additional features such as XFINITY On Demand™, Parental Controls, and the Interactive Program Guide.

• Additional digital adapters are available for $1.99 per month each, and additional standard definition digital converters are $9.25 each per month.

Additional Outlet Service

If you would like to activate your additional cable outlets, we have the following options available to you:

• DigitalConverterAdditionalOutletService: Gives you access to all of your digital channels plus XFINITY On Demand™, Parental Controls and the Interactive Program Guide. This service is $9.25 per month per additional outlet, and includes one digital converter per outlet.

• DigitalAdapterAdditionalOutletService: Gives you access to all of your digital channels. This service is $1.99 per month per additional outlet, and includes one digital adapter per outlet.

Call Today! 1-800-XFINITY

Restrictions apply. Not available in all areas. Limited to residential customers. Additional equipment, installation, taxes, franchise fees, the Regulatory Recovery Fee and other applicable charges (e.g., per call and international calling) extra. TV: Digital Starter TV or above required for On Demand services. On Demand selections subject to charge indicated at time of purchase. HD choices include HD channel line-up and HD programming available On Demand. Not all programming available in all areas. Channel lineup is as of 1/1/13 and is subject to change. Additional charges apply. Internet: Actual speeds vary and are not guaranteed. Fastest in-home Wi-Fi based on August 2012 study of comparable in-home wireless routers by Allion Test Labs, Inc. Voice: Call clarity based on January 2012 Tektronix study of traditional phone service. NBC celebrity endorsement not implied. Savings based on comparison of XFINITY Voice Unlimited service (with XFINITY TV or Internet service) and comparably featured phone service as of January 2012. Xfinity Home: Minimum term contract required. Early termination fee applies. Most live sports available with Digital Preferred TV and WatchESPN. Call for restrictions and complete details. © 2012 Comcast. All rights reserved. Celebrity endorsement not implied. 30 Rock © 2012 NBC Universal Inc. All Rights Reserved. The Office © 2012 NBC Studios, Inc. and Universal Network Television LLC. All Rights Reserved.