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Page 1: 2012 Hartley Portfolio

Hartley

Designs

[email protected] 614.327.9002 www.HartleyFD.com

Page 2: 2012 Hartley Portfolio

Bowling Green State UniversityVisual Communication Technology Degree

Business Administration Minor

Page 3: 2012 Hartley Portfolio

Print

Page 4: 2012 Hartley Portfolio

BRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKBRUNSWICKTattler

SENIOR ACTIVITIESsponsored by PearlView

JANUARY 2012

FUN FACT:

PAGE 1

PINOCHLE TOURNAMENT sponsored by PearlView

2012 TRIP GUIDE & PROCEDURES sponsored by KHM Travel Group

PAGE 8

Permanent snow and ice cover about 12% of the Earth’s land surface. 80% of the world’s fresh water is locked up as ice or snow.Get away from the Cleveland snow. Plan a family vacation over spring break and soak up the sun as you make family memories!

PAGE 9

TATTLER BROUGHT TO YOU BY:

TRIP GUIDE &PROCEDURES

LOOK AT THE 2012 CALENDAR & INFO ON PAGE 9 & 10

REGISTER FOR TRIPS AT THE BRUNSWICK REC CENTER STARTING JANUARY 9TH AT 9AM! See the all new registration procedures on page 10.

2012

1

AARP Social/Service Group New members are welcome! The cost is $5.00/year. Enjoy meeting new friends, hear guest speakers, and provide services to the community. Hope to see you there! This social group meets the second Thursday of every month at 1:00pm.

Art at the Center Painting Group 1st and 3rd Wednesday from 9:00am-12:00 noonArts and Crafts Room

Ask a Financial Advisor - Strongsville Michael Pacak & Tammy Miller will be visiting the Brunswick Senior Center the fourth Thursday of each month for those who have any questions on financial matters such as Mutual Funds, Fixed Annuities, Variable Annuities, Life Insurance, Traditional IRA, ROTH IRA, 401K Rollovers, Strengthening your financial position, Protecting your future, Investing with a purpose and Leaving your legacy. Please call the Rec Center to reserve your meeting time.

Ask an Attorney is held the 3rd Tuesday of the month. Medina Elder Law and Estate Planning Attorneys Gwen Perry and James Bates will be visiting the Brunswick Senior Center one afternoon a month to meet with seniors who have simple legal questions. Bates & Perry limit their practice to elder law, Medicaid, Veteran’s benefits, estate planning, trusts, asset protection, taxes, business succession planning and real estate transfers. Please call the Rec Center to reserve your meeting time.

Bakers Club meets in Meeting Room 1 on the 2nd Monday of every month at 1:00pm. This is a group that is interested in trying new recipes for bread, cakes, jams or pastas or sharing new ones.

Beginning Line Dance Classes taught by Eunice Kollar. Thursdays from 9:30am-10:30am.Cost is $10.00 for 4 classes

BINGO - Free Senior Bingo Tuesdays and the first and last Thursday of the month at 1:00pm

Blood Pressure & Diabetes ScreeningFebruary 8th & 22nd - Stop in and get your blood pressure and blood glucose checked every 2nd and 4th Wednesday each month 8:00 am -12:00 noon. Fasting is recommended but not required.

Book Club meets on the first and third Tuesday at 10:00am in the Arts and Crafts room. New members are always welcome.

Cards are played on Tuesdays and Thursdays from 8:00am until 12:00 noon and on Fridays at 12:20pm. (Pinochole and 66 Club)

Couples Dinner Out - Wednesday, February 15th at 4:30pm at China King.

Dominoes played on Fridays by the Hikers during the winter months.

Fishing Club meets the 3rd Wednesday of each month at 11:00am in the Winter!

Giving Dolls meets on the third Monday of each month at 12:30 pm. You do not need to stay and sew the entire time. You may take the supplies home to finish. There is a need for donated materials: woven cotton blend fabric, lace, ribbon, snaps buttons, rick-rack, Velcro, yarn and stuffing.

Hiking Club meets every Friday, weather permitting, behind the Rec Center at 9:30am Please bring a bagged lunch. WILL RETURN IN SPRING!

Intermediate Line Dance Class is held each Monday at 11:15am in the Multipurpose room. Classes cost $2.50 each, paid to the instructor.

FEBRUARY 2012

SENIOR ACTIVITIES AT THE BRUNSWICK RECREATION CENTER

2BRUNSWICK TATTLER

SENIOR ACTIVITIESKnitting /Crocheting meets on Wednesdays from 1:00pm-3:00pm in Meeting Room 1. Donations of yarn are always welcome.

Free Movie Matinee - The Help rated PG-13Based on #1 New York Times best-selling book, “The Help” -Three very different, extraordinary women in Mississippi during the 1960s, who build an unlikely friendship around a secret writing project that breaks societal rules and puts them all at risk. From their improbable alliance a remarkable sisterhood emerges, instilling all of them with the courage to transcend the lines that define them, and the realization that sometimes those lines are made to be crossed.

Mah Jongg is played on Mondays & Wednesdays in Meeting Room 2 from 12:15pm-3:00pm.

Play “The Price is Right!” - The first Monday of each month at 1pm, play “The Price is Right” game! Each contestant will be presented with a picture of a product with information in regard to brand, size, weight, operation and model. The players will write down what they think the item costs. And just like the popular TV show, the person that gets the closest to the actual price without going over will win a prize!

Prime Time Exercise is an exercise class done to Richard Simmons video. Classes are held on Mondays, Wednesdays and Fridays at 9:00am. This class is free.

Senior Lunches - The Rec Center is the Medina County Nutrition Site for Brunswick. Senior Citizens are invited to enjoy a congregate lunch available on Wednesdays & Fridays at 11:30am. Register first by calling 330-225-7100. If you must cancel, please call the kitchen after 10am on Wednesday/Friday at 330-273-8087. Transportation is available through Brunswick Transit Alternative (BTA).

R.O.M.E.O. CLUB (Retired Older Men Eat Out) Calling all men, single or married. Meets February 10th - 11am at Bob Evans.

Senior Bowling League - 1:00pm on Tuesdays at Dick Hoover Lanes, Pearl Road. Join Us!! League Bowling is September through April.

Single Ladies Dinner Out - Wednesday, February 1st at Heimatland - 5pm. All single, divorced, widowed ladies are welcome to join the group for dinner. Call the Rec Center to sign up!

Serendipity Bible Study - NEW TIME! Lead by Candi, will begin on the 4th Monday of each month in room 2 at 1pm. Serendipity Bibles will be available but BYOB (Bring Your Own Bible) is fine.

Snow Removal Service for Seniors Love INC is starting a new program to assist Brunswick seniors with snow removal. Please call 330-460-0046 & leave a message. A volunteer will return your call and assist you.

“The Jam” welcoming ALL to listen, play (please bring your own instrument), or sing along. This musical group plays a little of everything from Bluegrass and Country, to Rock and Roll. This group meets every Wednesday from 6-8pm at The Nature Center.

Travel Club Meetings | KHM Travel Sponsored Discuss future travel ideas for the group and provide feedback on past trips. Also learn about upcoming 2012 trips, and discuss candidates for future guest speakers. See page 14 for dates!

Weight Training Classes are held on Tuesdays and Thursdays from 11:00am -12:00 noon. Taught by volunteers, this class is free.

Wii ™ Bowling League - Fridays at 12:30pm in Meeting Room 1.

SPONSORED BY PEARLVIEW

CHICAGO5 DAYS | 4 NIGHTS

8 Meals Included:

JULY 9TH - 13TH 2012 | Monday - Friday

4 breakfasts & 4 dinners

FOR MORE INFORMATION & TO REGISTER WITH KHM TRAVEL CONTACT:

• Visittotheworld-classSheddAquarium

• VisittotheWorldFamousWillisTowerObservationDeckformerlytheSearsTower

• GuidedTourofChicago

• SkylineCruiseonLakeMichigan

• TheArtInstituteofChicago

• VisittothehistoricNavyPier... and much more!

SallyNyburg|(330)375-2839orstopinatKHMTravel:

1148PEARLROAD

$75dueuponsigningatKHM.Finalpaymentdue5/3/2012.Add$120forsingleoccupancy.MakecheckspayabletoKHMTravelGroup.BrunswickRecwillnotbetakingreservationsormoney.

$449/person | Double Occupancy

TRIP EXCURSIONS INCLUDE:

MOTORCOACH TRANSPORTATION INCLUDED

5

Voyager of the Seas®7-NIGHT WESTERN CARIBBEAN

Departing from New Orleans, LouisianaDecember 3, 10, 24, 31, 2011; January 7, 14;

March 10, 2012Balcony Staterooms Starting from: $629*†

Mariner of the Seas®6/7/8-NIGHT WESTERN CARIBBEAN

Departing from Galveston, TexasDecember 18, 2011; January 2, 8; February 19;

March 4, 2012Balcony Staterooms Starting from: $849*†

Jewel of the Seas®5/5/4-NIGHT WESTERN CARIBBEAN

Departing from Tampa, FloridaNovember 21, 26;

December 5, 10, 15, 19, 2011; January 7, 12, 16; February 4, 18; March 3, 31, 2012

Balcony Staterooms Starting from: $529*†

†ROYAL CARIBBEAN INTERNATIONAL® RESERVES THE RIGHT TO IMPOSE A FUEL SUPPLEMENT ON ALL GUESTS IF THE PRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS $65.00 PER BARREL. THE FUEL SUPPLEMENT FOR 1ST AND 2ND GUESTS WOULD BE NO MORE THAN $10 PER GUEST PER DAY, TO A MAXIMUM OF $140 PER CRUISE; AND FOR ADDITIONAL GUESTS WOULD BE NO MORE THAN $5 PER PERSON PER DAY, TO A MAXIMUM OF $70 PER CRUISE.*Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes and fees are additional. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. Brilliance of the Seas is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. 11024146 • 6/30/2011

Refreshing Caribbean breezes, beautiful ocean views, and watching the sun dip below the horizon each evening – no wonder cruisers get hooked on balcony bookings.

UPGRADE YOUR VIEWWITH A BALCONY STATEROOM

For Reservations & Information, Please Contact Your Professional Travel Agent:

Enter Agency Name HereEnter Agency Address Here

Enter City, State, ZipEnter Agency Telephone

Enter Extra InformationCall Lois at KHM Travel today at (440) 364-1707!

Cruise the Bahamas from June 25 - June 29, 2012 on the Monarch of the Seas, departing from Port Canaveral, Florida.

Itinerary:Port Canaveral

Coco CayNassau

Day at SeaPort Canaveral

Cruise through the Bahamas for 5 days taking in the refreshing breezes, beautiful ocean views, and watching the sun dip below the horizon each evening.

*Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All Itineraries and prices are subject to change without notice. Certain restrictions apply. Gratuities are additional. Monarch of the Seas® is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. 11022614 - 11/29/2011

5 DAY ROYAL CARIBBEAN BAHAMAS CRUISE

Voyager of the Seas®7-NIGHT WESTERN CARIBBEAN

Departing from New Orleans, LouisianaDecember 3, 10, 24, 31, 2011; January 7, 14;

March 10, 2012Balcony Staterooms Starting from: $629*†

Mariner of the Seas®6/7/8-NIGHT WESTERN CARIBBEAN

Departing from Galveston, TexasDecember 18, 2011; January 2, 8; February 19;

March 4, 2012Balcony Staterooms Starting from: $849*†

Jewel of the Seas®5/5/4-NIGHT WESTERN CARIBBEAN

Departing from Tampa, FloridaNovember 21, 26;

December 5, 10, 15, 19, 2011; January 7, 12, 16; February 4, 18; March 3, 31, 2012

Balcony Staterooms Starting from: $529*†

†ROYAL CARIBBEAN INTERNATIONAL® RESERVES THE RIGHT TO IMPOSE A FUEL SUPPLEMENT ON ALL GUESTS IF THE PRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS $65.00 PER BARREL. THE FUEL SUPPLEMENT FOR 1ST AND 2ND GUESTS WOULD BE NO MORE THAN $10 PER GUEST PER DAY, TO A MAXIMUM OF $140 PER CRUISE; AND FOR ADDITIONAL GUESTS WOULD BE NO MORE THAN $5 PER PERSON PER DAY, TO A MAXIMUM OF $70 PER CRUISE.*Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes and fees are additional. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. Brilliance of the Seas is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. 11024146 • 6/30/2011

Refreshing Caribbean breezes, beautiful ocean views, and watching the sun dip below the horizon each evening – no wonder cruisers get hooked on balcony bookings.

UPGRADE YOUR VIEWWITH A BALCONY STATEROOM

For Reservations & Information, Please Contact Your Professional Travel Agent:

Enter Agency Name HereEnter Agency Address Here

Enter City, State, ZipEnter Agency Telephone

Enter Extra Information

Voyager of the Seas®7-NIGHT WESTERN CARIBBEAN

Departing from New Orleans, LouisianaDecember 3, 10, 24, 31, 2011; January 7, 14;

March 10, 2012Balcony Staterooms Starting from: $629*†

Mariner of the Seas®6/7/8-NIGHT WESTERN CARIBBEAN

Departing from Galveston, TexasDecember 18, 2011; January 2, 8; February 19;

March 4, 2012Balcony Staterooms Starting from: $849*†

Jewel of the Seas®5/5/4-NIGHT WESTERN CARIBBEAN

Departing from Tampa, FloridaNovember 21, 26;

December 5, 10, 15, 19, 2011; January 7, 12, 16; February 4, 18; March 3, 31, 2012

Balcony Staterooms Starting from: $529*†

†ROYAL CARIBBEAN INTERNATIONAL® RESERVES THE RIGHT TO IMPOSE A FUEL SUPPLEMENT ON ALL GUESTS IF THE PRICE OF WEST TEXAS INTERMEDIATE FUEL EXCEEDS $65.00 PER BARREL. THE FUEL SUPPLEMENT FOR 1ST AND 2ND GUESTS WOULD BE NO MORE THAN $10 PER GUEST PER DAY, TO A MAXIMUM OF $140 PER CRUISE; AND FOR ADDITIONAL GUESTS WOULD BE NO MORE THAN $5 PER PERSON PER DAY, TO A MAXIMUM OF $70 PER CRUISE.*Prices are per person, cruise only, double occupancy, and in U.S. Dollars. All itineraries and prices are subject to change without notice. Certain restrictions apply. Government taxes and fees are additional. ©2011 Royal Caribbean Cruises Ltd. Ships registry: The Bahamas. Brilliance of the Seas is operated by RCL (UK) Ltd. Subsidiary of Royal Caribbean Cruises Ltd. 11024146 • 6/30/2011

Refreshing Caribbean breezes, beautiful ocean views, and watching the sun dip below the horizon each evening – no wonder cruisers get hooked on balcony bookings.

UPGRADE YOUR VIEWWITH A BALCONY STATEROOM

For Reservations & Information, Please Contact Your Professional Travel Agent:

Enter Agency Name HereEnter Agency Address Here

Enter City, State, ZipEnter Agency Telephone

Enter Extra Information

Cabin Pricing: • Inside Cabins - $511.45/person

• Outside Cabins - $561.45/person

• Balcony/Jr. Suite - $941.45/person

Deposit is $200 per cabin or $100 per person. Airfare and insurance are not included. Round Trip transfers can be purchased at a rate of $74 per person.

PLUS, receive a $50 onboard credit!

Brunswick TattlerThe Brunsiwck Tattler is a 14 page booklet for the Brunswick Ohio senior community. The dimensions are 8.5x11 printed as spreads on 11x17, folded and saddle stitched. Each month an estimated 800+ are printed in-house for the city.

The image on the top left is what the Tattler cover looked like before I came in and redesigned it to the top right cover. The bottom left images are spreads within the Tattler. There are articles, advertisements, columned lists of text, and more included in the Tattler.

I design everything in InDesign CS4 including the layout, advertisements, articles, etc.

Copyright © 2012 KHM Consulting Inc.

Page 5: 2012 Hartley Portfolio

SELL MORE TRAVEL WITH LUXĒVO pg 35

MARKETING ADVANTAGES for a CLA pg 19

Special Luxēvo Edition

The revolutionary program designed to grow your business

Introducing...

Luxēvo!

-SPECIAL LUXĒVO EDITION-WINTER | 2011/2012

L uxēvo™ members are going to love the ability to book into LuxScapes. What is a LuxScape? LuxScapes are an escape into luxury-feeling travel where your client

will experience more options, an assortment of destinations, more space, privacy, and a value like no other. Let me help you “Luxperience™” what a LuxScape is all about.

With a LuxScape, you are able to offer low-cost vacation rentals, making a week-long getaway affordable to almost anyone. You will have your choice of resorts, villas, homes, condos, or cottages to offer your clients. Whether they like a cozy, single bedroom suite or a large multi-bedroom property, there’s a perfect LuxScape waiting for them. And the options for destinations are almost unlimited. You will have access to over 200,000 properties in the United States, Mexico, the Caribbean, Australia, Italy, Greece, England…and the list goes on and on. Many of these properties have spaces that include a kitchen, dining room, patios, and living room. If you can offer this extra space to your client for the same price or even less than a hotel room, you have just increased your value as a travel agent.

This brings us to another perk of LuxScapes…their value. Renting a villa or home can be extremely cost effective for your clients, especially if they are traveling with extended family or a small group because in most cases you do not get charged for the extra guests. Not only will your clients save big on the price of their LuxScape, they will also be able to earn LuxPoints™ that can be redeemed for dollars off their next LuxCursion or LuxScape.

So now that we have explained a LuxScape, what type of client would enjoy a LuxScape? Since I have stayed and toured villas recently, I can really relate to the attraction of this type of vacation. Not everyone wants a busy resort or crowded cruise ship. Some want space, quietness and privacy. Isn’t that why most people take a vacation – to get away and relax? With so many choices and destination options, you can offer your client choices that give them freedom, privacy and tons of space.

Your more budget conscious clients will love booking a LuxScape. In many cases, a LuxScape costs way less than a standard hotel room. Don’t believe me? Take a look at these examples:

By: Cyndi Hansen, National Training Director

*Prices are subject to availability

Bluegreen Club 36 Las Vegas

Two Bedroom | Sleeps 6

3 nights | ONLY $249.99*

starting February 27, 2012

This desert oasis is located at latitude 36 degrees north, a few blocks off the magnifi cent Vegas Strip. With everything close by, you don’t have to go very far to experience the very best dining, shopping, or gambling!

*Prices are subject to availability

*Prices are subject to availability

O nce you become a Certifi ed Luxevo Agent, you will want to visit the Agent Portal for information on how to register with our current travel partner for LuxScapes and

begin familiarizing yourself with all the inventory and options they have to offer.

LuxScapes are an amazing option you can offer your clients through Luxēvo. LuxScapes will sell themselves because of their

extraordinary value, extra room and uniqueness. And your members will earn LuxPoints on LuxScape bookings as well!

Remember, travel is the heart of Luxēvo and as a travel agent, you already have all the knowledge and tools you need to be able to sell and book these types of trips. And that’s what Luxēvo is all about – helping you, the agent, sell the thing you love the most – vacations!

Grand Beach Resort

Orange Tree Golf Resort

Orlando

Three Bedrooms | Sleeps 8

7 nights | ONLY $999.99* starting May 5, 12, 19, or 25, 2012

Located just fi ve minutes from Walt Disney World® and close to Sea World® and Universal Studios®.

Scottsdale, Arizona

One Bedroom | Sleeps 4

7 nights | ONLY $1,109.99* starting April 21, 22, 27, or 28, 2012

Tee off at the Orange Tree Golf Resort, one of Arizona’s fi nest golf vacation destinations in the world! This carefully maintained 18-hole golf course is renowned for its beauty, as well as its challenges for players of all skill levels.

13 The Compass ~ KHM Travel Group Magazinewww.KHMTravel.com

Dis

cove

ring

Lux

ēvo

Discovering

Luxēvo

14The Compass ~ KHM Travel Group Magazine www.KHMTravel.com

KHM Travel Group’s Travel Agent MagazineIssue 5 - Winter 2011/2012Compassthe

© 2011-2012 KHM Consulting Inc. | Luxēvo is a pending trademark of KHM Consulting, Inc.

Corporate Offi ce:Toll-Free 877-220-9260Local 330-460-5635FAX 1 888-223-6058FAX 2 330-273-4581

Rick ZimmermanPresident/CEOx113 Burt KramerAgency Director x101

Cyndi Hansen National Training Director x161

Ellen WuenschAgent Support Manager x109

Patricia Kramer Commissions Manager x102

David Kramer Billing Managerx104

Norm Nyburg National Membership Director x132

Lisa Morris Supplier Relations Director x114

Carolyn LongbrakeMarketing Director x119 Karen Sibert Paralegalx126

Giana Citro Travel Sales Coordinatorx121 Frank CarsonNational Sales Director x141

Departments:Agent Support x600Commissions x400Billing x300Membership x200

KHM TRAVEL GROUP is one of the nation’s fastest-growing host travel agencies, currently supporting nearly 3,000 home-based travel agents across the United States and Canada. With an innovative training and support program, along with a dedicated staff of over 40 full-time employees, KHM Travel Group specializes in helping individuals sell travel products including cruises, vacation packages, tours, honeymoons, group travel and more. Plus, KHM Travel Group is the only host agency in the industry that offers The Luxēvo™ Difference, a revolutionary way for agents to grow their businesses. KHM Travel Group also operates a full-service retail travel agency located in Brunswick, Ohio.

Contributing EditorsCarolyn Longbrake Marketing DirectorMichelle Bakula Marketing Associate

Graphic Design & LayoutRyan Burdzinski Lead Graphic DesignerRachel Schaffer Graphic DesignerKrista Hartley Graphic Designer

Published by KHM Travel Group 1152 Pearl Road, Brunswick OH 44212 www.khmtravel.com

Advertising InquiriesEmail: [email protected]

Contributing Writers Burt KramerCyndi HansenLisa MorrisFrank CarsonMarie SmithCarolyn LongbrakeMichelle Bakula

Jason Zimmerman Ellen WuenschRenee BridgesTyler PervLarry NormanD.C. Vekic

In This Issue

In This Issue

5 The Evolution of Luxēvo™Learn the story behind Luxēvo

6 Breaking NewsKHM Travel Group Agents bring charity to Punta Cana

7 Celebrating the Grand Kick-Off of Luxēvo

Inaugural LuxCursion™ Wrap-Up

10 Luxēvo DefinitionsImportant features at a glance

11 LuxCursions 101All you need to know about the heart of Luxēvo

13 The Amazing Value of LuxScapes™Spacious accommodations at incredible prices

15 LuxPoints™ Rewards ProgramYour key to future sales

17 Advantage Benefits ProgramAnother way everyone saves with Luxēvo

18 Personal Concierge ProgramAssistance when you need it—at home or away

18 Refer-a-Friend ProgramRead how members get rewarded

20 Marketing Advantages for a CLA11 reasons to become a Certified Luxēvo Agent

21 How Technology Drives the LuxPerienceAn overview of the member/agent online experience

23 Agent Support CornerHear from our Agent Support experts

25 FAM TripsThe ultimate way to see and sell

27 Featured AgentOne agent’s business plan makes it all come together

29 Luxēvo Founders ProgramJoin our prestigious group of CLAs

33 Commission MinuteMaking money in multiple ways

35 Sell More Travel with LuxēvoTurn your prospects into lifetime clients

37 Build Your Luxēvo Membership BaseDiscovering where and how to find clients

39 Climb the Steps to SuccessEarn Producer Achievement Awards

The CompassKHM Travel Group MagazineSpecial Luxēvo EditionWinter 2011/2012

pg 7

guiding home-based travel agents to success

DestinationWeddings

Your dream destination wedding is just around the corner when

you purchase one of the many exceptional flight and hotel

packages available from United Vacations Romance.

Places we go

Destination wedding packages are available to:

Mexico • Antigua • The Bahamas • Dominican Republic

Jamaica • Turks & Caicos • Hawai‘i • Las Vegas

Everyone saves

With United Vacations Romance, you and your guests are

well taken care of, and that includes money-saving offers for

all of you:

• Your family and friends can save up to $200 on their flight

and hotel vacation to attend your wedding in Mexico, the

Caribbean, Hawai‘i, or Las Vegas.

• For vacations booked taking advantage of this offer, you—the

wedding couple—will receive a rebate, up to the total cost of

your own reservation.

Take your pick between:

• Complimentary weddings — Enjoy affordable options for your

special getaway with fabulous, complimentary destination

wedding packages.

• Upgraded weddings — Celebrate your big day with incredible

and more elaborate destination wedding packages available

for purchase.

Contact your travel agent

©2011 MLT Inc. UV14107

DESTINATION WEDDINGS & HONEYMOONS

HONEYMOON AMENITIES

TO LEARN MORE LOG IN TO WORLDAGENTDIRECT.COM

SAVINGS FOR COUPLES

MLT Vacations offers incredible honeymoon and destination wedding getaways. Offer couples beautiful destination weddings in Mexico, the Caribbean, Hawaii, Las Vegas, and Dominican. Or book honeymoons where couples get pampered with everything they want and need to make their honeymoon as special as they have always dreamed. MLT Vacations makes it easy for you to book your clients a wonderfully romantic, memorable and money-saving vacation!

Our exceptional resorts offer couples a unique array of complimentary honeymoon amenities, such as:• A bottle of sparkling wine in-room

upon arrival• Room upgrades• Romantic decorations • Special dinner on the beach• Spa discounts and much more!

Our special money-saving offers will help your clients’ guests receive exclusive savings when they travel to destination weddings. And to make the big day even more special, for every booking wedding guests make using the assigned exclusive promotional code, the bride and groom will receive a rebate up to the total cost of their wedding!

pg 37

Travel Ag

ent Co

rnerSuccess w

ith LuxēvoD

iscovering Luxēvo

gsupport cornerentBy: Ellen Wuensch, Renee Bridges and Tyler Perv

“KHM Travel Group support is amazing! Not

only do they have live chat but also phone and

email support. Every question I ask is addressed

quickly and professionally. The agent support

department and the resources provided are why

I have joined and recruited others to join this

amazing agency!” – Laurence Pinckney, Zenbiz

Travel, LLC, New York, NY

One of the greatest strengths of KHM Travel Group as a host

agency is the level of personalized support our Agent Support

Team offers to our agents. Why is this so valuable? If you are

interested in becoming a travel agent it can be diffi cult to break

into the travel industry. This industry is huge, and there is an

amazing amount of information to learn – how to book travel,

who all of the suppliers are, how to work with them, how to

grow and market a new small business, and so much more.

All of our agents here understand how overwhelming this

can be, especially at fi rst! That’s why we have put together a

Support Team that can help you learn as quickly as possible

how to get your new agency up and running. Any time you feel

stuck or don’t know what your next step should be, whether in

our training or out booking travel for a client, you can call us for

assistance and support.

We’ve even built personalized assistance into our training

program – through this you will fi nd many unique resources and

learning opportunities. A highlight of this training program is the

one-on-one assistance our skilled Agent Mentors can provide if

you’ve completed our training but want some additional advice.

They will review with you what trainings you have taken and

what marketing strategies you have implemented, and then help

you determine what more you can do to kick-start your agency.

Of course, some of the best training you can get is the hands-on

experience provided through our live training events and FAM

trips. At our live training events, our agents can gather to meet

the KHM Travel Group staff and learn from the lively training

seminars hosted by our supplier representatives. Our regular

FAM trips to many of the popular travel destinations offer you

exciting opportunities to personally experience the destinations,

resorts, and cruise lines that you are selling. What better way to

learn than to relax on the same beaches to which you’ll send your

clients!

Every day we have the opportunity to speak with agents – both

new and seasoned – and guide them through our online training

program, give advice on how to grow their agencies, and offer

practical suggestions on how to negotiate individual bookings.

Some of our agents have been working in the travel industry

for more than 20 years and we can draw from that experience in

knowing how to overcome early obstacles and get established.

We also love to share our “insider” knowledge on how to make

your work easier and more profi table.

We fi rmly believe that the success of our business depends on the

success of your business, so we are dedicated to providing you

the best possible tools to help you along the way. Our staff works

hard to continually develop new products, such as the Travsearch®

booking engine and the new Luxēvo™ marketing program, that

are going to give you an edge over the competition. Because we

know agents have different goals for their agencies, we work

with each agent individually to determine how these products are

going to work best.

We know that the p e r s o n a l touch is what truly differentiates us from other agencies out there and that it is this same attitude t o w a r d s h e l p i n g others that is going to help your agency stand out from the crowd. We want all of you to succeed and are

committed to working with you every step of the way to help you

get motivated and reach your goals.

“The KHM Travel Group Support Team walked me through

my training process, helped me build my website, set up my

email and they assist me to this day in making reservations

and bookings. I feel that they truly want my business to

succeed. These people turned from “KHM Travel Group

support department” into personal friends! I appreciate

everything they do to help me. In the truest sense, they

have supported me in my KHM Travel Group journey and

� nding the thing I love to do. And when you love what

you do, you will never work another day in your life!”

– Dale Calloway, Circle Sea Travel, Athens, TX

VACATION

THE

LUXURYINCLUDED

®

As the world’s only Luxury Included® Resorts for two people in

love, Sandals thoughtfully includes every conceivable luxury and

adventure. Sun-kissed beaches and every imaginable sport, from

scuba to golf.◆ True gourmet dining and the Caribbean’s most

sumptuous suites, some even with butler service. It’s all included,

at the resorts made for love...Sandals, voted World’s Best.

J A M A I C A • A N T I G U A • S A I N T L U C I A • B A H A M A S

◆Ameni t ies var y by resor t and condi t ions may apply.Unique

Vacations, Inc., is the worldwide representative for Sandals Resorts.

®

SAN 27084 7x3_jt.indd 6

2/21/11 6:20 PM

23

The Compass ~ KHM Travel Group Magazinewww.KHMTravel.com

Trav

el A

gen

t C

orn

er

The Compass Magazine The Compass is a KHM Travel Group Magazine printed quarterly. Three graphic designers and a team of writers work on this 42 page magazine together. I designed in InDesign 8 articles and 2.5 pages of advertisements.

View an electronic version of The Compass at: KHMTravel.com/documents/CompassTravelMagazine5Copyright © 2012 KHM Consulting Inc.

Page 6: 2012 Hartley Portfolio

KHM Travel PostcardsKHM Travel sends out promotional and informative postcards to potential agents every month. The postcard dimensions are 11x6 size - large postcards that will catch attention and not get lost in the mail.

Copyright © 2012 KHM Consulting Inc.

Call KHM Travel Group at 877-220-9260 ext. 200or visit www.KHMTravel.com

PLUSFall Getaway to

Niagara Falls or Montreal.

Become a KHM Travel Group Agent before September 30th and save $350!

You

r f

irst

15 m

onths for the price of 12!

Page 7: 2012 Hartley Portfolio

KHM Travel Honeymoons PostcardThese large sized postcards are to promote KHM’s preferred suppliers Sandals & Beaches resorts to brides & grooms. This promotional postcard was put in to packets at Today’s Bride bridal

shows for 2011-2012.

Copyright © 2012 KHM Consulting Inc.

In Jamaica:• SandalsMontegoBay

• SandalsRoyalCaribbean

• SandalsGrandeOchoRios

• SandalsRoyalPlantation

• SandalsNegril*

• SandalsWhitehouse*

• SandalsCarlyleInn

In St. Lucia:• SandalsRegencyLaToc• SandalsHalcyonBeach• SandalsGrandeSt.Lucian*

In Bahamas:• SandalsRoyalBahamian• SandalsEmeraldBay–NEW!*

InAntigua:• SandalsGrandeAntigua*

*KHM Travel Recommends for Honeymooners

World’s Most Romantic Resort!

You’ve heard about Sandals Resorts® ...but do you know how to Experience the Sandals Difference?

®

Call us at 440.628.3024www.HoneymoonVacationSpecialist.com

KHM Travel was named one of Sandals’ 2010 Preferred Agencies.

The Certified Sandals Specialists at KHM Travel can show you how the

Luxury-Included® honeymoon can be the best wedding decision you make.

Luxury Included ® Vacations

THANKS FOR

STOPPING AT OUR

C

AR!

WHAT MEMORIES ARE MADE OF... Your perfect family getaway awaits you at Beaches Resort® in Jamaica and Turks & Caicos. Play on pristine, white-sand beaches caressed by crystal-clear seas. Spend your family vacation in luxurious rooms and suites. Enjoy a whole array of incredibly exciting and fun activites for kids of every age. Truly, a Beaches Luxury Included® vacation promises unforgettable family fun beneath the Caribbean sun. www.GetSandytoeS.com (888) 228-0424

CALL OR VISIT US ONLINE TODAY! www.GetSandytoeS.com (888) 228-0424

Page 8: 2012 Hartley Portfolio

KHM Travel Group AdvertisementsCopyright © 2012 KHM Consulting Inc.

We work with all of these top suppliers and many more!

KHM Travel Group1148 Pearl Road. | Brunswick, OH 44212 Local (440) 628-3024 | Toll Free (888) 838-8830www.KHMVacations.com | www.HoneymoonVacationSpecialist.com

Some of life’s best memories are made on vacation.

Whether you are planning your honeymoon this year, taking a special anniversary trip, surprising your child with a trip to Disney World,

or cruising with your friends…we can make your next adventure affordable, memorable and fun! So, what memories will you create in 2012?

Call a KHM Travel Agent or Stop in TODAY!

Family VacationsAll-Inclusive ResortsAlaska CruisesWorldwide CruisesGroup ToursHoneymoonsDestination WeddingsDisney ResortsCaribbean Vacations

.... and much more!

®

Page 9: 2012 Hartley Portfolio

Pearlview Rehab & Wellness CenterAdvertisement flyer for the Brunswick Tattler.

4426 Homestead Dr • Brunswick, OH 44212330.225.9121 • www.PearlviewCareCenter.com

We are conviently located off of Pearl Road in Brunswick!

PEARLVIEW OFFERS:• Respite Stays

• Long Term Care

• Short Term Rehab

• Private Skilled Rooms

• Private Hospice Rooms

• Outpatient Therapy Available

• Wound Care & Pain Management

• Fine dining with homemade meals overseen by a Certified Chef

• Physical, Occupational, & Speech Therapy offered 7 days a week

PEARLVIEW SPECIALIZES IN SHORT-TERM REHAB INCLUDING:

• Strokes

• Orthopedic Procedures

• Cardiovascular

• Neurology

• General Surgeries

• Generalized Weakness

Private skilled rooms with all amenties included.

Let our family care

for your family

Stop in for a tour and

experience our warm atmosphere!

Page 10: 2012 Hartley Portfolio

KHM Travel September Monthly Promotion FlyerCopyright © 2012 KHM Consulting Inc.

Fantastic Fall Values...

Save Big! Choose the annual

membership option to get your first 15 months for the price of 12!

Travel For Less! Enjoy the beautiful fall foliage of

Niagara Falls or Montreal using your complimentary vacation certificate*.

In addition to these special perks, you’ll receive the industry’s highest commission payouts, unlimited training and support, your own personalized TravSearch® website with booking engine, travel discounts and so much more! Experience the benefits of working from home as a Travel Agent with KHM Travel Group!

Call our Membership Support Team at 877-220-9260 ext. 200 or visit www.KHMTravel.com

Become a KHM Travel Group Agent before S

ep

tem

ber 3

0th to take advantage of our great fall savings!

*Vacation certificate is given to all new agents that enroll with KHM Travel Group from September 1st-30th, 2011. Offer is subject to promotional availability. Some travel restrictions apply. Certificate covers the cost of accommodations only and is non-transferable. Cannot be combined with any other promotional coupon or discount offer.

Call our Membership Support Team at 877-220-9260

ext. 200 or visit

www.KHMTravel.com

There’s no better season to become a

KHM Travel Group Agent!

Not only will you save on your first 15 months with KHM Travel Group,

but you’ll also save money on one of your first vacations as a travel agent.

Travel to your choice of Niagara Falls or Montreal*

Enjoy the amazing fall scenery and get inspired to start selling vacations to

your family and friends!

See how you

can save during

September by

choosing our annual

membership option:

KHM Travel Group 1152 Pearl Rd

Brunswick, OH 44212www.KHMTravel.com

Ready to start

your exciting new

travel business?

Niagara Falls Montreal

Your first 15 months $749.25 + Registration fee $99.00

= $848.25

YOU PAY: $498!THAT’S $350 IN SAV INGS!

Page 11: 2012 Hartley Portfolio

KHM Travel Supplier Workshop FlyersCopyright © 2012 KHM Consulting Inc.

PRINCESS CRUISE LINES & CUNARD LINESWORKSHOPPlease join Madeline Costa from Princess Cruise Lines & Cunard Lines for an exclusive workshop at our corporate offices in Brunswick, OH.

Refreshments will be provided. Please remember to bring your LAPTOP!

How to maximize your group effortsHow to navigate through OnesourceHow to book eZAirHow to sell destinational cruises and

cruisetours like AlaskaThe 2012-13 Princess & Cunard product

changesHow to market Cunard

DATE:SEPTEMBER 15, 2011

TIME:9:30 to 11:30 AM

LOCATION:KHM TRAVEL GROUP1152 PEARL ROADBRUNSWICK, OHIO

RSVP:PLEASE RSVP BY SEPTEMBER 12TH WITH YOUR NAME, EMAIL ADDRESS, AND PHONE NUMBER TO:[email protected]

Page 12: 2012 Hartley Portfolio

Luxēvo Informational FlyersCopyright © 2012 KHM Consulting Inc.

AWARDS:

introducesapowerfulprogramtokeepyoumotivatedandfocusedon growing your business!TheProducer Achievement Awards programrewardsyouforgatheringLuxēvo™CluborElitemembers–thesemembers includeboth your personal enrollments and referral memberships. This means you’ll have a largerlistofclientsthatwillcometoyouforalltheirtravelneedsANDsomeextracashtospend!

LuxēvoTM Stair Steps to Success:

PLUS

Gatheraminimumof25active*members:

Gatheraminimumof50active*members:

Gatheraminimumof100active*members:

1

2

3

$250 Cash Bonus + Bronze Lapel Pin

$500 Cash Bonus + Silver Lapel Pin

$1,000 Cash Bonus + Gold Lapel Pin

*All 25, 50, or 100 members have to be active Luxēvo™ members, who have completed their 30 Day Guarantee Period.© 2011 KHM Consulting, Inc.

receiveaCertificateofAchievementacknowledgingyouroutstandingaccomplishmentsandspecialrecognitioninthenextissueofThe Compass Magazine!

Page 13: 2012 Hartley Portfolio

Honeymoonchic

the

[email protected]

Amanda Clements the Honeymoon chicCreated branding for the Honeymoon chic and implemented design into a business card through InDesign.

Copyright © 2012 KHM Consulting Inc.

Page 14: 2012 Hartley Portfolio

Luxēvo LogosLogos created for different Luxēvo programs and guarantees. These logos are based on the original Luxēvo logo that incorporates a globe. Logos are displayed online and on print materials such as certificates and brochures.

Copyright © 2012 KHM Consulting Inc.

Page 15: 2012 Hartley Portfolio

Web

Page 16: 2012 Hartley Portfolio

HoneymoonVacationSpecialist.comDesigned in Photoshop and developed in Wordpress, this KHM Travel Honeymoon site helps brides navigate through booking their honeymoon

Copyright © 2012 KHM Consulting Inc.

Page 17: 2012 Hartley Portfolio

Secondary Pages of HoneymoonVacationSpecialist.comDesigned layout in Photoshop along with web graphics.

Helped write and edit all website content.www.HoneymoonVacationSpecialist.com

Copyright © 2012 KHM Consulting Inc.

Page 18: 2012 Hartley Portfolio

Hartley DesignsDesign.HartleyFD.com

Page 19: 2012 Hartley Portfolio

BGSU’s Alpha Phi Omega WebsiteDesigned in Photoshop and Dreamweaver using

the

Page 20: 2012 Hartley Portfolio

KHM Honeymoons Email CampaignRedesigned and helped write new 20 email campaign for KHM’s honeymoon

program. Above in black is the original email layout (header/footer) and to the left of it is the new version that reflects the new website design.

Copyright © 2012 KHM Consulting Inc.

Dear #firstname#,

Congratulations on your engagement! (I’m sure that doesn’t get old, does it?)

We know you’re busy, so we’ll keep it short and sweet. KHM Travel has partnered with Today’s Bride Magazine; together, we are committed to providing you with helpful, free information to ensure all your travel needs are met.

Planning your wedding can be overwhelming. Whether you’re going to exquisite extremes or keeping it tastefully simple, there are so many decisions to make: cake, flowers, invitations, whether to place Aunt Marge next to smelly cousin Carl...you get the idea.

...What about your Honeymoon?

Don’t trust just anyone with your honeymoon plans - KHM Travel has the credibility, experience and expertise to create a lasting (& flawless) destination wedding or honeymoon experience.

As our congratulatory gift, please accept a FREE Honeymoon Consultation with one of our Personal Honeymoon Consultants. She will sit with you and your fianceé, get to know you as a couple and determine where you’d like to go...and then sit back and her her work her magic. She will present you with options that fit your honeymoon dreams as well as your budget.KHM Travel would like to continue to send you e-mails detailing our unique approach to all your wedding travel needs - whether it’s a destination wedding, honeymoon, bachelor/bachelorette getaway or honeymoon registry – and guide you toward the adventure you’ve always wanted!

Congratulations again and warm regards,

Jeanmarie, Kathy and ReneePersonal Honeymoon ConsultantsKHM Travel50 Pearl Rd. Suite 110Brunswick, OH 44212www.honeymoonvacationspecialist.com

Page 21: 2012 Hartley Portfolio

the Honeymoon chic Freelance design project for a travel agent specializing in honeymoon travel - email template.

Page 22: 2012 Hartley Portfolio

LuxēvoTM Email CampaignDesigned in Photoshop, a look for all of the Luxēvo email campaigns called “What’s New with Luxēvo”. These emails are sent out to all agents and leads.

Copyright © 2012 KHM Consulting Inc.

Page 23: 2012 Hartley Portfolio

January Email CampaignDesigned in Photoshop, these emails were part of a January email

campaign sent out to possible leads. HTML coded and sent out by the web developer.

Copyright © 2012 KHM Consulting Inc.

Page 24: 2012 Hartley Portfolio

Trav Search Agent Web BannersThese web banners are generically made for travel agents to use on their own

websites, which links to their corresponding Trav Search - a travel booking site.

Copyright © 2012 KHM Consulting Inc.

Page 25: 2012 Hartley Portfolio
Page 26: 2012 Hartley Portfolio

KHMTravel.com Web BannersThese web banners are designed for www.KHMTravel.com promoting

becoming a travel agent, enrollment, and monthly promotions.

View some of these banners live at:www.KHMTravel.com

Copyright © 2012 KHM Consulting Inc.

Page 27: 2012 Hartley Portfolio

LuxēvoTM Web BannersBanners for travel agents to put on their personal

websites that link to their Luxēvo account. Designed in Photoshop.

Copyright © 2012 KHM Consulting Inc.

Page 28: 2012 Hartley Portfolio

LuxēvoTM Web BannersCopyright © 2012 KHM Consulting Inc.