BIFM Knowledge Workshop 15th October 2003

“BIFM’s Knowledge Agenda”

Peter Cordy,

Chairman of the BIFM Research, Information & Knowledge Committee

{RIKCo}

Facilities Management -

the integration of multi-disciplinary activities within the built environment and the management of their impact

upon people and the workplace

Our Aims

Research, Information & Knowledge Committee{RIKCo}

Our Aims

To promote and communicate Research, Information and Knowledge that is relevant to the interests of BIFM Members.

Research, Information & Knowledge Committee{RIKCo}

Our Aims

To raise the profile of the Institute with other Professional Bodies and achieve recognition and influence as the ‘gatekeeper’ of FM Research, Information & Knowledge.

Our Strategic Themes

Research, Information & Knowledge Committee{RIKCo}

Strategic Themes

• Knowledge

• Innovation

• Research

• Benchmarking

We are keen to work with others to identify examples of innovation and ways of applying it successfully

Our Agenda

Agenda

• Identify opportunities for extending the influence of BIFM through research activity.

• Achieve national recognition as the principal source for authoritative information on matters of FM research / knowledge.

Agenda

• Identify gaps in research knowledge and support / commission original research.

• Influence funders of research by championing individual research proposals

Agenda

• Develop a programme of targeted research to support current and future needs.

• Establish and maintain a knowledge network and database – survey of members’ areas of activity, interests, skills, sector etc.

Agenda

• Co-ordinate and Quality Assure Special Interest Groups’ and Sector Forums’ contributions to the knowledge base.

• Support them by undertaking / commissioning original research in their areas of interest.

Supporting Knowledge Development

BIFM Web Portal – ‘The Knowledge Wall’

CLASSIFIED

DIRECTORY

& INDEX

LINKS TO

OTHER

SITES

KNOWLEDGE

NETWORKS

DIRECTORY

FREQUENTLY

ASKED

QUESTIONS

REQUESTS

FOR

HELP

OFFERS

OF

ASSISTANCE

KNOWLEDGE

PAPERS

GOOD

PRACTICE

GUIDES

CASE

STUDIES

INNOVATION

FORUM

PARTNERS

IN

INNOVATION

RESEARCH

PROJECT

MARKET

BENCHMARKING

CENTRES

OF

EXCELLENCE

REPORTS

OF

PROCEEDINGS

ACADEMIC

RESEARCH

PROJECTS

PRESENTATION

MATERIAL

INTERNATIONAL

KNOWLEDGE

EXCHANGE

• Support the development of regional networks {‘hubs’} to share information, knowledge and benchmark performance

• Offer briefings on research in progress• Maintain a register of research projects• Publicise the outputs of original research

and its application to members• Support SIGs and Sector Forums on a

regional basis• Share information on the work of RIKCo by

Email and the web

Work in Progress : Product Development

• Members / Stakeholders’ Survey – to determine Research priorities for the business plan

• Research Directory and Register of Projects• Annual Conference 2004 & 2005 – review of PII

and CBPP Demonstration Projects’ outputs• Editorial Advisory Group• FM Sector Forums• Collaborations with Barbour Index and Butterworths

on FM Knowledge• BIFM Website – Development of a ‘Knowledge

Portal’

Work in Progress : Research Projects

• ‘Re-thinking FM’, BIFM/BRE • ‘Premises of FM Innovation’, Reading University• ‘Triggers for Intervention’, Taylor Woodrow • ‘Rules of Thumb -Clients Guide to Manageable

Building Services’, BSRIA• ‘Curing overheating in buildings’, The Carbon

Trust• ‘Key Performance Indicators’

Summary

• Develop networks to share information, knowledge and benchmark performance

• Demonstrate ‘leading edge’ performance

• Learn from others• Develop partnerships across

the public and private sectors, with Government and other agencies

• Develop Strategic Alliances with selected ‘key’ players

BIFM Knowledge Workshop 15th October 2003

BIFM Knowledge

Recent developments

Peter Cordy,

Chairman of the BIFM Research, Information & Knowledge Committee

{RIKCo}

•OGC Procurement Guides

•DQI Online

•KPI Project Proposal

•Benchmarking

•Expert Rules of Thumb

•Demonstration Projects

•Euro FM – Research Network

•DTI PII Projects Review

OGC Achieving Excellence Procurement Guides

1. Initiative to Action

2. Project organisation

3. Project Procurement lifecycle

4. Risk and value management

5. The integrated project team

6. Procurement and contract strategies (to follow)

7. Whole life costing

OGC Achieving Excellence Procurement Guides

8. Improving Performance

9. Design Quality (to follow)

10. Through health and safety

11. (To follow)

Accessible through OGC’s Successful Delivery Toolkit at :

http://www.ogc.gov.uk/sdtoolkit/reference/achieving/achievin.html#aeinit

DQI Online

Sponsored by

Construction Industry Council (CIC)

CABE

Office of Government Commerce (OGC)

Strategic Forum for Construction (SFfC)

Web: www.dqi.org.uk

DQI Online - Design Quality Indicator

Questionnaire, Visualisations and the tools to manage their use.

4 Versions of the questionnaire:

The Brief; Mid Design; Ready for Occupation; In-Use

Cost of DQI products:

Single DQI use - £75; One DQI project - £300;

Two DQI projects - £550; Four DQI projects - £900

Development of Key Performance Indicators for Facilities Management

 Project Aim:

To develop a definitive and authoritative register of Key Performance Indicators (KPI’s) that are authorised by

BIFM and are recognised ‘de facto’ as the industry standard.

Benchmarking

Project aim

To provide a framework for the establishment of benchmarking activities.

To support initiatives from SIGs / Sector Forums to establish benchmarking clubs and

develop a series of ‘headline’ indicators to facilitate cross-sector comparisons.

Expert Rules of Thumb

Project aim

To develop a series of ‘expert’ position statements to assist members

Seek contributions / input from Fellows and Corporates to develop a web based resource

Demonstration Projects

Project aim

To identify examples of acknowledged good practice / case studies across the range of FM

activity and publish on the web.

To include annual BIFM award winners / finalists and other sources of good practice.

Euro FM – Research Network

Network representing European FM Research interests.

Meeting in Vienna in September 2003 agreed to focus on host countries’ experience to

encourage understanding of impact of national experiences and culture on FM practice.

Next meeting in Budapest in January 2004

DTI PII Projects Review

Project aim

To review the DTI PII programme and CBPP demonstration projects to identify good practice and evaluate the value of the outputs from the

perspective of FM practitioners.  

The findings will be available in time for presentation at the BIFM Annual Conference

in March 2004.