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© 2013 by Nelson Education Ltd. 1 CHAPTER FIFTEEN The Evolution and Future of Training and Development

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  • 2013 by Nelson Education Ltd.*CHAPTER FIFTEENThe Evolution and Future of Training and Development

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*LEARNING OUTCOMESDescribe the changing role of training professionalsDiscuss the outsourcing of training and developmentExplain the role of ethics in training and developmentDefine Learning 2.0 and describe the evolution of training and development in organizationsDefine lifelong learning and describe the four pillars of lifelong learning

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*TRAINERS ROLEASTD identifies the following as a trainers role:

    Learning strategistBusiness partner Project manager Professional specialist

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*OUTSOURCING T&DUsing an external supplier to provide training and development programs and services

    57% of HR and training professionals outsource at least some portion of T&DIn Canada, over 50% of total training investment is outsourced Directly to outside trainersIndirectly to tuition reimbursement to outside providers

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*OUTSOURCING T&DBenefits to Outsourcing

    Access to specialistsGreater variety of programsMore efficient and less expensive back on job quickerImprovements in compliance and accuracyPerceived credibility of outside trainersRisks in Outsourcing

    Loss of controlVendor does not understand organizations cultureLoss of in-house expertiseIncreased vulnerability

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*OUTSOURCING T&DTo increase likelihood of success:

    Establish trusting relationships Have frequent clientvendor interactionMake contractual agreements clear and comprehensiveWork closely with training suppliersOutsource for the right reasons

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*ETHICS AND T&DEthics: Systematic thinking about moral consequences of ones actions and decisions on various stakeholdersStakeholders: Persons inside or outside the organization who might be affected by ones actions and decisionsMany organizations, such as the Canadian Society for Training and Development, have codes of ethics that set standards of practice and professionalism for members

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*ETHICS AND T&DEthical Standards:

    Voluntary consentDiscriminationCost effectivenessAccurate portrayalCompetency in trainingValuesSee Trainers Notebook 15.1

    2013 by Nelson Education Ltd.

  • LEARNING 2.0Represents a shift from learning as a product that is created for learnersLearner-initiated, collaborative processCan be:Informal or formalFace-to-face or through social mediaResults from changes in workplace and the changing nature of workIt is more fluid and employee-driven 2013 by Nelson Education Ltd.*

    2013 by Nelson Education Ltd.

  • LEARNING 2.0 2013 by Nelson Education Ltd.*

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*LIFELONG LEARNING PILLARSLifelong learning is an approach to learning that recognizes that learning takes place throughout a persons life and involves all aspects of ones life.Canadian Council on Learning developed Composite Learning Index (CLI)Measures Canadas progress on Four PillarsLearning to knowLearning to doLearning to live togetherLearning to be

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*COMPOSITE LEARNING INDEXCLI recognizes lifelong learning is critical to success of individual, the community, and the countryIndividual benefits from better jobs and higher wagesCanada benefits from higher productivity and a stronger economyTraining and development is an important contributor to lifelong learningMany organizations taking holistic and lifelong approach to continuous education and learning

    2013 by Nelson Education Ltd.

  • 2013 by Nelson Education Ltd.*SUMMARYDiscussed the changing role of the trainer and outsourcing training and development Discussed ethical issues in trainingIntroduced important trends including just-in-time learning, rapid e-learning, and learning management systemsDescribed training and development as part of larger process of lifelong learningReviewed of major reasons for failure of training and development and design features that facilitate learning and transfer

    2013 by Nelson Education Ltd.

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