Investor Relations

E: ir@dtac.co.th T: +662 202 8882

27 November 2017

DBTisco Management insight tisco tower, Bangkok

dtac: a leading mobile operator in Thailand

7068

6665 65

32%34%

32%34%

37%

2013 2014 2015 2016 LTM

service revenue ex. IC (in THB bn)

EBITDA margin

2

financial performance subscribers

network coverage

post/prepaid subscribers

4G/smartphone penetration

23.1m subscribers (Q317)

94% pop coverage

58k 3G and 4G sites (Q317)

19% 24%

postpaid prepaid

Q3-17 Q3-16

68% 72%

17%31%

Q316 Q317

% 4G users

% smartphone penetration

key focus areas to strengthen market position

3

efficient operations through digitization of customer interactions

network and spectrum investments to secure data position

postpaid growth and prepaid stabilization

‘Flip It’ brand platform

‘Flip It’ brand platform

4

Go No Limit packages

• worry-free usage: unlimited data with no

speed reduction

• free calls on-net 24 hours

Monthly fee

(THB)

Internet

speed

(4G/3G)

On-net call Off-net call

(mins)

499 Unlimited (1 Mbps)

Unlimited

24hrs

max 60 mins

per call, with

THB1.50 per

additional min

pay per use

699 Unlimited (6 Mbps)

899 Unlimited (6 Mbps)

300

1,299 Unlimited (10 Mbps)

500

1,499 Unlimited (10 Mbps)

1,000

1,999 Unlimited (max speed)

Unlimited

24hrs

postpaid prepaid

(THB) 2Mbps 8Mbps 20Mbps

1 day 29 39 49

7 days 119 169 249

30 days 449 649

Unlimited on-net call 24hrs

double digit growth in postpaid

5

• Network perception

• Value for money

• Device

• Pre to post migration

• Channel expansion

+12%

2020 2019 2018 2017 2016 2015 2014 2013 2012

Postpaid revenues (THB bn) Key focus areas Postpaid customers lifetime value

~9x

Prepaid

Customer lifetime value (THB)

~3x

Prepaid

ARPU/sub per month (THB)

Postpaid Postpaid

secure additional spectrum to accommodate data growth

20

50

30

60

850MHz

1800MHz

2100MHz

2300MHz

• 2300MHz deal with TOT to be

concluded in Q417

• ongoing densification of 2100MHz

network

• auctions for concession spectrums to

be arranged in 2018

– 2 x 45MHz of 1800MHz

– 2 x 5MHz of 850MHz

6

1 x 60MHz

2 x 15MHz

2 x 25MHz

2 x 10MHz

partnership with TOT, end in 2025

license from NBTC, end in 2027

concession from CAT, end in 2018, excluding

unused 2 x 20MHz of 1800MHz

opex reductions through lower regulatory costs and digitization of the core

7

2019 2020 2018 2017 2016 2015

Regulatory cost

Others

Focus areas Areas we will not focus on

Unprofitable services

Happy Brand

Ownership of fixed broadband

ATL/mkting activities & budgets

for small initiatives Network/IT new operating

models

Digitization of core

Simplified business model

Regulatory fees

dtac’s OPEX (THB bn)

digital transformation to enhance operational efficiency and

disrupt market

8

dtac app

1.3mil

1.8 mil

Dec 2016 Sep 2017

no. of dtac app users

• all-in-one, user-friendly app that

enables customer to easily enquire

personal info, make payment,

redeem rewards, etc.

• enhanced UX / UI aim at delivering

optimized customer journey in all

usage areas.

dtac ONE

retailer app

• digital platform that allows fully online

sales & service transactions via app

• simplified journey with market leading

and easy-to-use functionalities

• real-time data capturing – minimize

fraud & error

Dec 2016 Sep 2017

< 7% ~ 46%

retailer adoption

Line Mobile

• fully digital mobile service

• collaboration with Line Thailand,

the leading social network in

Thailand

• lower cost to provide services via

online channel only

• commercial launch in Sep-17

Q317 highlights

9

23.1m total subscribers 96.8% of sub base registered under DTN

71.8% smartphone penetration 47.1% penetration of 4G-enabled devices

THB11.1b data revenues

69.9% of service revenues ex. IC

THB7.7b EBITDA

41.2% EBITDA margin

THB3.5b CAPEX

18.8% to total revenues

THB4.2b operating cash flow (EBITDA – CAPEX)

10

same level as

previous year

service revenues ex. IC

capex

2017 outlook unchanged

EBITDA

at least same level

as previous year

THB17 – 20

billion

appendices

5.8 5.5 5.0 4.3 3.8 3.5

8.7 9.3 9.5 10.4 11.1 11.1

1.5 1.4 1.5 1.5 1.5 1.3

16.0 16.2 16.0 16.2 16.4 16.0

Q216 Q316 Q416 Q117 Q217 Q317

voice data others

service revenues ex. IC THB billion QoQ YoY

-2.7% -1.5%

227 234 235 233 242 244

211 218 220 221 230 231

Q216 Q316 Q416 Q117 Q217 Q317

ARPU incl. IC ARPU ex. IC

ARPU THB/sub/month QoQ YoY

w/ IC

w/o IC

+0.5%

+0.5%

+4.3%

+5.9%

4.6 4.8 5.0 5.2 5.4 5.5

20.3 20.0 19.5 19.1 18.2 17.6

25.0 24.8 24.5 24.3 23.6 23.1

Q216 Q316 Q416 Q117 Q217 Q317

postpaid prepaid

subscribers million subs

data usage GB/sub/month

2.8 3.3

3.9 4.4

5.4 6.3

Q216 Q316 Q416 Q117 Q217 Q317

QoQ YoY

+17.1% +92.6%

% smartphone handset margin

65.0% 67.5% 67.8%

70.2% 70.3% 71.8%

Q216 Q316 Q416 Q117 Q217 Q317

-889

-629 -835

-958 -742

-622

Q216 Q316 Q416 Q117 Q217 Q317

THB billion QoQ YoY

-16.1% -1.1%

% cost of services % to service revenues ex. IC

15.3% 15.6% 16.1% 15.8%

13.3% 13.6%

9.3% 9.6% 9.7% 9.9% 9.8% 10.6%

Q216 Q316 Q416 Q117 Q217 Q317

regulatory costs network opex

% SG&A expenses

9.7%

8.6% 8.3%

6.9%

5.3%

6.3%

10.3% 10.2% 9.7% 10.0% 9.9% 9.9%

Q216 Q316 Q416 Q117 Q217 Q317

S&M gen admin

% to total revenues

##

6.6 7.2 6.8 6.9

8.0 7.7

Q216 Q316 Q416 Q117 Q217 Q317

EBITDA (before other item)

THB billion QoQ YoY

-2.9% +7.2%

EBITDA margin

33.4% 37.0%

31.5% 34.9%

41.0% 41.2%

42.9% 44.7% 43.6%

45.4%

50.1% 49.3%

Q216 Q316 Q416 Q117 Q217 Q317

EBITDA margin EBITDA margin ex handset

operating cash flow THB billion

2.3 1.9 0.8

2.4 3.9 4.2

4.3 5.4 6.0

4.5

4.1 3.5

6.6 7.2 6.8 6.9

8.0 7.7

Q216 Q316 Q416 Q117 Q217 Q317

operating CF (ebitda-capex) capex

key financial ratios

3.2 3.1 3.2 3.9

3.0 2.5

1.1 1.1 1.1 1.1 0.9 0.8

Q216 Q316 Q416 Q117 Q217 Q317

net debt:equity* net debt:ebitda

Certain forward looking statements may be made in the course of the presentation. These forward-looking statements

generally can be identified by use of statements that include words or phrases such as dtac or its management

“believes”, “expects”, “anticipates”, “intends”, “plans”, “foresees”, or other words or phrases of similar import. Similarly,

statements that describe dtac’s objectives, plans or goals also are forward-looking statements.

All such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ

materially from those contemplated by the relevant forward-looking statement. The forward-looking statements

contained in the slides are not and should not be constructed as representations of the future performance of dtac and

that such statements are an expression of the Company’s reviews based on its current view and certain assumptions

including, but not limited to, prevailing economic and market conditions and currently available information.

disclaimer

Investor Relations

E: ir@dtac.co.th T: +662 202 8882