user manual dtac call - dtac call_customer journey_en.pdf · register 1.click “register”...
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User Manualdtac Call
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Register1.Click “REGISTER”
2.Enter your dtac numberand click “REQUEST OTP”
3.Enter OTP and click“CONFIRM”
4. Create password + Select “I agree to Terms and Conditions” and click “CONFIRM”
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8 to 16 characters and must contain numbers and letters
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log in1.Enter your dtac number and password and Click “LOG IN”
2. The app is now ready to use
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Forget your Password1.Click “Forget Your Password?” 2. Enter your dtac number
and OTP
3. Enter your new password 4. Your new password is successfully changed
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8 to 16 characters and must contain numbers and letters
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Add number
1. Click or Click “Add dtac number”
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Select “Manage Number” and click “Add dtac number”
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2.Enter your dtac number
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3. Enter OTP4. Your dtac number is successfully added to dtac call
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Select outgoing number1. Click 2. Select Outgoing
Number
3. Your selected number will be shown on top of the list
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Dialing1. You can make a call by pressing numbers on the keypad or choosing contact from your mobile phone
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Incoming1. To receive calls, select “Accept” and to reject calls, select “Decline”
2. You can receive a waiting call by selecting “End & Accept” or you can hold your current call and receive a waiting call by selecting “Hold & Accept”
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Manage Numbers
1. Select 2. Select “Manage Number”3. Manage incoming calls by selecting“dtac call” or “SIM Card”
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Send Message1. Click “MESSAGE” 2. Select
3. Select recipient from the list or type the recipient number
4. Type your message and click “SEND”
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Personal Number
Personal Number
Personal Number
MARIAXXX-XXX-XXXX
MARIA
MARIA
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1. Select “MESSAGE” 2. All messages will display on this page
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Receive message
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Personal Number
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MARIA
MARIA
Personal Number
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1. Select 2. Select “Manage Numbers” 3. Select 4. Manage Numbers
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Manage Numbers
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Logout
1. Select 2. Select “My Profile” 3. Select “Logout” All messages and call history under dtac call will be deleted when
you logout.
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1.Select and select “My Profile”
2. Select “Change Password”and confirm your current password
3. Enter your new password
Change Password4. Your new password is successfully changed
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Delete account
1. Select 2. Select “About” 3. Select “Delete Account” All your phone numbers under this account will not
be able to use dtac call service and all incoming calls will be ringing on your SIM Card instead.
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Ringtone setting
1. Select 2. Select “Setting” 3. Select Ringtone
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History1. Select “Recents” to see all call history
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