from argentina to zambia · geert hofstede, gert jan hofstede and michael minkov, “cultures and...

38
From Argentina to Zambia How cross cultural awareness can be used to make our students talk

Upload: others

Post on 19-Jun-2020

10 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

From Argentina to Zambia

How cross cultural awareness can be used to make our students talk

Page 2: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

About me ….

https://christophergrahamelt.wordpress.com/

All slides copyright Christopher Graham 2015

Page 3: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Why won’t my students talk?

How?

What?

All slides copyright Christopher Graham 2015

Page 4: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Three thoughts

EFL teaching and Cross Cultural Awareness Training have co-existed, working in parallel for a long time.

Many EFL teachers, by default, have wide intercultural experience but many may never really applied it to the their classroom practice.

Self awareness is the starting point –and familiarity helps production.

All slides copyright Christopher Graham 2015

Page 5: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Some assumptions

Cultural issues always interest people – from teenagers onwards.

Globalisation = awareness.

Students equate EFL classes with internationalism, especially business people and university students.

Cross cultural awareness is a 21st century skill.

All slides copyright Christopher Graham 2015

Page 6: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Objectives

A conversation about cross cultural

theory and its application

to the EFL classroom.

All slides copyright Christopher Graham 2015

Page 7: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Outline

A look at what culture is.

A bit of theory.

Classroom implications.

Some examples.All slides copyright Christopher Graham 2015

Page 8: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

What is Culture?

All slides copyright Christopher Graham 2015

Page 9: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

The Best Definition?

Geert Hofstede

“The collective programmingof the mind whichdistinguishes the membersof one category of peoplefrom another”.

All slides copyright Christopher Graham 2015

Page 10: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

What Makes Culture?

think about your history ….. religion

population mobility…… geography .....

…… language …… country size ...

…..and climate too!

All slides copyright Christopher Graham 2015

Page 11: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

The Cultural Iceberg

Behaviour Customs Language Art

All slides copyright Christopher Graham 2015

Page 12: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

The Cultural Iceberg (2)

Values

Expectations

Attitudes

AssumptionsAll slides copyright Christopher Graham 2015

Page 13: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

What Cross Cultural Awareness Isn’t

Stereotype-led – but there is a risk ...

Anecdotal.

Racist or Supremacist (but it is comparative).

100% Scientific – it’s about people.All slides copyright Christopher Graham 2015

Page 14: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Culture in Action

Authority Conflict Consensus Money

Relationships Change Status Emotions

Time Trust TransparencyAll slides copyright Christopher Graham 2015

Page 15: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

A Theoretical Framework

The main theorists are

Fons Trompenaars and Charles Hampden-Turner

Richard Lewis

Geert Hofstede

All slides copyright Christopher Graham 2015

Page 16: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Self Awareness – ask yourself …..

….. where do I fit in?

All slides copyright Christopher Graham 2015

Page 17: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Trompenaars/Hampden-Turner 1

“Riding the Waves of Culture”, 1997.

Seven cultural dimensions:

1.Universalism vs. particularism (What governs us, rules or relationships?)

2 Individualism vs. collectivism (Do we function in a group or as individuals?)

All slides copyright Christopher Graham 2015

Page 18: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Trompenaars/Hampden-Turner 2

3. Neutral vs. emotional (To what extent do we show our emotions?)

4. Specific vs. diffuse (Do we separate or mix our work and private lives?)

5. Achievement vs. ascription (Do we have to work for status or is it given to us?)

All slides copyright Christopher Graham 2015

Page 19: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Trompenaars/Hampden-Turner 3

6. Sequential vs. synchronic (Are we linear active and do one thing at a time or multi-active and do several things at the same time?)

7. Internal vs. external control (Do we think we control our environment or do we feel controlled by it?)

All slides copyright Christopher Graham 2015

Page 20: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

The Lewis Analysis

Linear Active

Multi Active

Data-oriented

Dialogue-oriented

All slides copyright Christopher Graham 2015

Page 21: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Linear Active

One thing at a time

Concentration

Scheduled time

Deadlines

Plans ahead in detail

Works fixed hours

Brief on the ‘phoneAll slides copyright Christopher Graham 2015

Page 22: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Multi Active

Interrupted schedules and activities

Several tasks at once

Reality not deadlines

Human transactions are vital

Outline plans only

Unpunctual

Talkative

Works any hours

All slides copyright Christopher Graham 2015

Page 23: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Data Oriented

Research

Information

Action

Facts and Figures

All slides copyright Christopher Graham 2015

Page 24: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Dialogue Oriented

Networks

Queries

Discussions

Business and family connections

Flexible agendas - it’s about people!

All slides copyright Christopher Graham 2015

Page 25: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Geert Hofstede (USA/NL)

‘Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival,’ 1997.

PDI: Power distance index

IDV: Individualism index

MAS: Masculinity index

UAI: Uncertainty avoidance index

LTO: Long-term orientation index

All slides copyright Christopher Graham 2015

Page 26: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

So where are you?

All slides copyright Christopher Graham 2015

Page 27: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

A few classroom applications

Self-awareness is the starting point ...

All slides copyright Christopher Graham 2015

Page 28: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Any ideas?

All slides copyright Christopher Graham 2015

Page 29: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

I have!

Here are my six ideas

….. and here is the ideas guy!

All slides copyright Christopher Graham 2015

Page 30: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

General English - what do ‘they’ think of ‘us’?

Idea One

A mini project. Discuss-plan-poster-present. Good skills integration

Categories such as time, money, rule-keeping etc.

All slides copyright Christopher Graham 2015

Page 31: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

General English – self-awareness

Idea Two

Mini Algerian cultural profiles. Discuss-write-share. Guided by the theory?

Idea Three

My cultural group vs me! Think-plan-present or write.

All slides copyright Christopher Graham 2015

Page 32: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

General English – cross cultural awareness

Idea Four

Mini profiles of other countries (web assisted – self or class research or teacher notes).

Discuss-write-share-present or

Discuss-write-share-compare with e.g. https://www.cia.gov/library/publications/the-world-factbook/

All slides copyright Christopher Graham 2015

Page 33: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Business English - idea five – geographical

Where are you going/Who do you work with?

‘Target’ culture profiles. Think-pair-share.

Identify the potential conflicts. Discuss.

Prepare some action points. Discuss-agree-present.

All slides copyright Christopher Graham 2015

Page 34: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Business English - idea six – business function

Identify and agree some key business functions such as meetings, presentations or negotiations. Group task.

Agree ‘target’ culture or cultures. Group task.

List cultural issues and agree strategies. Share ideas-present.

All slides copyright Christopher Graham 2015

Page 35: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

A final thought ....

All slides copyright Christopher Graham 2015

Page 36: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

References 1

References

Fons Trompenaars and Charles Hampden-Turner , “Riding the Waves of

Culture”, NB Publishing 1997.

Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and

Organizations: Software of the Mind”. Revised and expanded 3rd

Edition. McGraw-Hill USA, 2010.

Richard Lewis, “When Cultures Collide: Leading Across Cultures (Third

Edition): Leading, Teamworking and Managing Across the Globe” 2005.

All slides copyright Christopher Graham 2015

Page 37: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

References 2

Also visit

http://geert-hofstede.com/

http://www2.thtconsulting.com/

All slides copyright Christopher Graham 2015

Page 38: From Argentina to Zambia · Geert Hofstede, Gert Jan Hofstede and Michael Minkov, “Cultures and Organizations: Software of the Mind”. Revised and expanded 3rd Edition. McGraw-Hill

Reflection

All slides copyright Christopher Graham 2015