ihrsa conference 2014 - building & bonding your team
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Building and Bonding Your Team - Employee EngagementTRANSCRIPT
Session title
Speaker name, Title, Affiliation
Employee Engagement: Building & Bonding Your Team
Brent Darden IHRSA Board Chairman/ Brent Darden Consulting
Employee Engagement: Building & Bonding Your Team
March 12, 2014www.brentdarden.com
Make time to work on the business not just in the business.
All organizations are perfectly aligned to get the results they are currently getting!
Our People Should Be Our Priority!
“When it comes to the future, there are three kinds of people; those who let it
happen, those who make it happen, and those who wonder what happened.”
-John M. Richardson
Engaged employees care about the future of the company and are willing to invest
discretionary effort!
30%
52%
18%
Gallups “State of the American Workplace” - 2013
Engaged Disengaged Actively Disengaged
* 350,000 respondents
Engaged employees feel a strong emotional bond to the organization.
Understanding Employee Engagement
• Higher Service
• Higher Customer Satisfaction
• Increased Sales
• Higher Levels of Profit
• Higher Retention Levels
• Increased Productivity
• Lower Absenteeism
• Greater Loyalty
Engaged Employees Lead To:
Develop a “Roadmap” for employee engagement.
“Unlike coercion and motivation, the source of
inspired conduct is intrinsic and internal.”
Engagement Factors: • Best Friends
• Sense of Community
• Reciprocal Teamwork
• Professional Growth
• Personal Development
• Feedback & Recognition
• Meaningful Work
• Belief / Trust In Company
• Fair Compensation
The Set-Up
Manage new employee expectations...
Tell Your Story & Listen To Theirs
“The task is to find people who are already predisposed to sharing your core values.”
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The Welcome
The on-boarding event experience itself leaves a mark on the minds of new recruits.
Personal Welcome Note and One-on-One Meeting.
The Orientation
Cultivate desired behaviors early with
homework.
When an employee joins the team, they need to be immersed in the organizations culture (how we do
things around here).
Team Handbook
Traditions Training:Provide an interactive
new employee orientation that
shares the company’s philosophy and
foundational values.
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Clearly communicate the role of the new team member and how it relates to the overall
company vision...
Purpose is profoundly personal...
The Proposition
Provide an incentive to opt out!
A Tribe is a group of people connected to
one another, connected to a leader, and
connected to an idea.
The Community
The Recognition
“Recognition is effective because it answers a universal human need.”
Personal note of congratulations!!!
TELOS Titan Award :5 years of service.
$1,000 Cash: 10 years of service.
Spa Day
Small Tokens of Appreciation
Easy Notes
CIA Program
Tom Peters says...
“Celebrate what you want to see more of.”
The right gift/reward given at the right time will never be forgotten!
Personalize The Gift...
The Fun
Chinese Proverb:“The best time to plant a tree is 20 years ago. The
next best time is today.”
Employee Engagement: Building & Bonding Your Team
March 12, 2014www.brentdarden.com