JOSE B. SAUCEDO, JR.257 W. HERMOSA. SAN ANTONIO TX 78216 (915) 667-3911 josesaucedojr@yahoo.com

SALE MANAGER/ACCOUNT MANAGER

Experienced sales and account manager with a proven history of providing unparalleled, personalized customer service in order to build and retain lasting customer relationships.

Tactful leader who is noted for outstanding conflict resolution and communications skills, as well as for his ability to educate and motivate employees to exceed goals and increase profitability through enthusiasm, tenacity, and initiative. Highly talented and dynamic

professional with extensive experience in financial analysis, sales, marketing, and management. Committed to promoting a superior customer experience.

HIGHLIGHTED SKILLS

Customer Service ● Marketing & Promotion ● Inventory Control ●Motivational Coaching ● Purchasing ● Merchandising ● Public Speaking/Presentation ● Accounting/Bookkeeping ●

Spanish Language Fluency

PROFESSIONAL EXPERIENCESOUTH TEXAS AUTO, San Antonio TX General Sales Manager, March, 2015-June 2016In charge of the daily operation of running a Dealership as a General Sales Manager. Uploading inventory in web site, Craig’s list, and Magazines. Hiring and training sales personal.Greeting customers. Phone training to sell appointments.Develop a strong relationship with lenders, buyers and funders in order to maintain a low level of deals in CIT status. Keeping inventory in great running conditions in order to avoid any obstacles during the selling proses.

HOLIDAY MOTORS, San Antonio, TX General Sales Manager, 2014-2015In charge of the daily operation of running a Dealership as a General Sales Manager. Hiring and training sales personal.Greeting customers. Phone training Develop a strong relationship with lenders, buyers and funders in order to maintain a low level of deals in CIT status. Keeping inventory in great running conditions in order to avoid any obstacles during the selling proses

CENTRUS FINANCIAL, Dallas, TX (West Texas Rep.) Dealer Account Manager, 2012-2014Recruit and sign approximately four dealers per month. Train and motivate dealers to increase application submissions from 9 to 104 per month. Assist in auction purchase of inventory to best fit program needs. Instruct franchise/independent dealers on maximizing profit with faster funding and response. Cultivate lasting relationships with dealer principals and finance managers. Maintain open line of communication through regular phone calls and visits to dealers.

1

WESTLAKE FINANCIAL SERVICES, Los Angeles, CA (West Texas Rep.) Dealer Account Manager 2010-2012Recruited and signed approximately four dealers per month. Trained and motivated dealers to increase sales production an average of 15 to 56 units per month. Assisted in auction purchase of inventory to best fit program needs. Instructed franchise/independent dealers on maximizing profit with faster funding and response. Cultivated lasting relationships with dealer principals and finance managers. Maintained open line of communication through regular phone calls and visits to dealers.

SATURN OF DFW, Dallas, TX Used Car Sales Manager, 2009-2010Provided outstanding, personalized customer service to establish and retain customer base. Recruited, trained, and motivated sales force to achieve and exceed monthly goals. Oversaw all inventory control, purchasing, and financing decisions. Handled marketing and scheduling, and increased sales from 22 units to 41units. Recognized by sales force as “Manager of the Month” for outstanding leadership, for three months.

PRESTIGE FORD, Dallas, TX Used/New Car Sales Manager, 2007-2009Provided outstanding, personalized customer service to establish and retain customer base. Recruited, trained, and motivated sales force to achieve and exceed monthly goals. Oversaw all purchasing, inventory control, and financing decisions. Handled special financing, advertisement, and merchandizing responsibilities. Recognized as “Employee of the Month” for exceptional service and achievement, for three months. Awarded “Manager of the Year” in 2008 for outstanding leadership. Increased sales and maintained an average of 85 units per month.

PARK CITIES DODGE, Dallas, TX New/Used Car Sales Manager, 2004-2007Provided outstanding, personalized customer service to establish and retain customer base. Oversaw all purchasing, inventory control, financing, scheduling, and advertisement decisions. Recruited, trained, and motivated sales force to achieve and exceed monthly goals. Recognized by sales force as “Manager of the Month” for outstanding leadership, for six months. Maintained the Customer Service Index at highest level, and consistently sold an average of 72 pre-owned units. FRANK PARRA AUTOMOTIVE, Dallas, TX (2002-2004)New Car Sales Manager, 2003-2004Oversaw a sales force of 14 responsible for scheduling, as well as ensuring customer service index goal was met and maintained, and all inventory was properly managed. Sales Agent, 2002-2003Provided exceptional sales and customer service, and served as team leader. CASA BLANCA MEAT MARKET AND GROCERY STORE, Juarez, Mexico Manager/Owner, 1998Oversaw 23 employees, responsible for all business operations including inventory, advertisement, accounts payable, human resources, and bookkeeping. Recognized as number one in customer service and purchasing.

2

EDUCATION

University of Texas at Arlington, Arlington, TX, History, (in progress) Cedar Valley Community College, Lancaster, TX, Associates Degree in Education

3