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General Maas Communication tips for Career SuccessTRANSCRIPT

“Lighting the Path to Career Success”
Keathley University Center, Room 328TELEPHONE: 898-2500www.mtsu.edu/~career

Our Staff
College of Liberal Arts:Lucy Billings-JonesKUC 328, 898-2500
College of Business:Katy Francisco RiddleBAS S123, 494-8911
College of Education and Behavioral Sciences: Lewis GrayKUC 328, 898-2500
College of Basic and Applied Sciences:
Nicole Green
JH 309, 494-8797
College of Mass Communication:
Nancy Stubblefield
Bragg 130, 904-8154

Our Services
Career DirectionResume DevelopmentSpecial Events/Career FairsOnline Employment Searching

Career Planning – Junior/Senior
Attend Career Fairs Obtain a part-time or summer job to
gain work experience, develop skills and explore careers
Participate in extracurricular activities and organizations
Develop your resume by keeping good records of activities/projects

Resumes
One page preferable Use good quality paper Stay conservative – even on internet DO NOT use templates in Word
• Your resume will look like everyone elseDifficult to upload on web or to email

Parts of a Resume
Name & Contact Information Objective Education Qualifications/Skills Experience Honors Activities References

Name and Contact Information
Include name, complete address, phone number and email address
Keep it large Put local and permanent address if you will
be moving elsewhere after graduation Appropriate email address
Get a free account from Yahoo or Hotmail Put your name on all pages

Facebook/MySpace
Don’t let this be you…
Or at the very least, don’t take a picture and put it online for your future employers to see!

Objective
One or two sentences about the kind of job you want and what you can contribute to the company in return
Get the reader’s attention quickly
BAD OBJECTIVE: “Desire a position where skills are
utilized.”
How could this objective be improved?

Objectives
Be specific!GOOD OBJECTIVES: Recording Industry candidate with Spanish minor and
customer service experience seeks career in record promotions.
Accounting candidate with experience in bookkeeping, budget analysis and sales seeks internship in finance.
Electronic Media degreed candidate with experience in television writing, editing and production seeks career in news industry.

Education
Near the top Omit high school if you have your degree Know your degree, and write it out
B.S. = Bachelor of Science Even if you haven’t graduated yet, put
expected graduation date (i.e. May 2010) Include G.P.A. if it is over 3.0 Add relevant classes if you lack experience
in a particular area

Subjective Skills/Hard Skills
Friendly and Helpful Team Player Hard Worker Dependable People Person
Do these belong on a resume?

Qualifications or Skills
Computer skills – list programs Communication
Writing news releases? Writing sports articles?AP Style Writing? Telephone presence?Public speaking? Performing?
Foreign Language Quantify skills
Proficient in Microsoft Word, Excel, QuarkXPress; familiar with Microsoft Access and Adobe Illustrator

Key Word Searches
Think about job position and what skills are needed
List skills which are relevant to the job or field you are applying for
Coursework/Professional Training Accreditations and Licenses

Work Experience
List experience with either most recent first or most relevant first (functional vs. chronological)
Put all your experience, even if you think it is trivial (ex: Fast food, customer service)
It’s all in the words! Which sounds better?
“secretary” or “administrative assistant”?
“put together report” or “complied a report”?

Work Experience
Begin each bullet with an action word Start each bullet with a different
action word to show creativity Go the distance……think of situations
which show an action and result Example: Developed a promotional
fund raising campaign which resulted in pledges of over 30K

Honors and Activities
Activities Clubs or extracurricular activities Include dates Leadership positions
Honors Dean’s list Scholarships
Be specific with what accomplishments you made
If you don’t have any honors and/or activities, leave out the section

References
Include three to five references on a separate page
Ask your references before committing them to your contact list
Include the person’s name, title, company, address and phone number

Leave Gracefully
Give notice – 2 weeks or more Leave on good terms Offer to assist with transition period Build your last employer up.

Cover Letter
a.k.a. application letter, prospecting letter, networking letter, letter of inquiry
Copy your resume header to compliment Use proper business letter formatting Like an objective, the cover letter should be
specific to the position - if known Traditional format letter - job openings where
you know the contact and are familiar with the company
Blind job lead format – newspaper ads which give little detail

Resume Referral Service
Complete Lightning JobSource Authorization Form Online
Fill out your profile Upload and publish your resume We receive about 200 jobs per month We send out about 1800 resumes per
month to employers!
IS YOUR RESUME BEING REFERRED?

Marketing Yourself – Get Involved
Over 300 MTSU Student Organizations
Types of Organizations: Honor Societies Fraternities/Sororities Professional
Organizations (Ad Club,, PRSSA, ARMS, Journalism Club, etc.)
Sports Clubs/Teams
KUC 326,[email protected]
Benefits of involvementinclude: Development of
leadership skills Meeting new people with
similar interests Eases the transition into
college Employers look for
extracurricular activities Strengthens
professional, personal, and interpersonal skills

Interviewing – Before You Go
Research the employer Discretely find out about the job if you
have an inside track Find out who the key players in the
company are and what they do Finalize items to bring in portfolio

Portfolio Tips
Quality not Quantity Variety of different work Pages should be neat and in order Show creativity (especially graphic
design) Create a web site if you have electronic
items to profile

Dress for Success
WOMEN• Professional blouse• Business suit• Dress slacks• Skirt, approx. knee length, with hose• Dress, approx. knee length, with hose• Close-toed dress shoes• Conservative jewelry• Subtle perfume or none at all• No body piercings (except ear lobes) and no tattoos in open
view • Trimmed, tidy fingernails• Conservative hairstyle

Dress for Success
MEN• Professional business suit• White button down dress shirt (or other muted colors)• Conservative tie• Dark slacks• Black dress shoes/dark shoes• No facial/ear piercings• No tattoos in open view• Trimmed, tidy fingernails• Conservative hairstyle

Types of Interviews
Traditional Do you have the skills, enthusiasm and work-ethic? Will you be a team player and fit into the company?
Behavioral Past performance indicates future performance “Tell me a specific example about a time you had to
handle multiple projects at once” Situational
Gives specific situations you may encounter on the job “Consider a situation where you and a co-worker are
jointly working on a project. You divided up work in a manner you both agreed to. However, your co-worker fails to do his or her share of the work. What would you do?”
Telephone, Group and Panel

Interview Questions
Tell me about yourself What are your greatest strengths? What do you feel are your weaknesses? Where do you see yourself in 5 years? Behavior Based: Describe a situation
where you had difficulty relating to another person in a group. What was the result?

Handling Illegal Questions
What is legal and illegal? How old are you? Are you over the age of 18?
Have you ever been convicted of a crime? Have you ever been arrested?
Are you willing to travel occasionally or relocate if necessary? Do you plan to have a family?
How much do you weigh? Are you able to lift 50 lbs. and carry 100 yards?
List any professional organizations or trade groups which you consider relevant in your ability to perform this job.
What clubs/social organizations do you belong to?

Closing the Interview
You are selling yourself and with any sales call, you must close.
Let the employer know that you are the perfect candidate for the job
Tell them that you hope you conveyed to them that you are the person for the job.
Remember names or ask for business cards for thank you letters later

Salary Negotiation
Don’t give out a number unless they ask you to on an application
Speak in terms of salary ranges Know the process. What is your value? Research the data before the interview
NACEChamber of Commerce Internet

Your Next StepContact your Coordinator
College of Mass CommunicationNancy StubblefieldBragg Room 130
904-8154