michael offerman portfolio

1

M I C H A E L O F F E R M A NWA S H I N G T O N U N I V E R S I T Y I N S T. L O U I S

B A I N A R C H I T E C T U R E | M B A 2 0 1 3

0 100 300 600

Road and Sidewalk Redevelopment

Retail / Commercial

Parks and Recreation

Institutions and Community Outreach

Residential

Industrial

20082007200620051950-

197520041976

-1990

1991-

20031900

-1950

REH

AB

ATTI

TUDE

GOLDEN

RADIUS

DIAL

YSIS

CENT

ER

GAS

STAT

ION

SAN

CTU

ARIA

QUEST

ELECTRIC I

EVER

EST

CHUR

CH K

EY

CHURC

H

MAR

KET

MIA

ROSA

RED

EMP

TIO

N

SHO

P

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ELLE

-R’

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GN

STO

NE

&M

ASO

NRY

ACO

RN

FAM

ILY

HEA

LTH

CEN

TER

WH

ITE

BOO

KSTO

RE

GRA

MA

-PH

ON

E

SWEE

TIE

PIES

MEL

ROYS

ERN

EY’S

FLAG

RED BRICKMANAGEMENT

PREM

IUM

LOU

NG

E

BIG

WH

EEL

EEL

BIG

W

JUST

JOH

N

HO

USI

NG

WA

REH

OU

SE

BEYO

ND

SCH

EIB

CHOUTEAU AVENUE CHOUTEAU AVENUE CHOUTEAU AVENUE CHOUTEAU AVENUE CHOUTEAU

UTEAU CHOUTEAU AVENUE CHOUTEAU AVENUE CHOUTEAU AVENUE CHOUTEAU AVENUE CHOCHOUTEAU AVENUE CHOUTEAU AVENUE CHOUT

AU CHOUTEAU AVENUE CHOUTEAU AVENUE

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

Community Redevelopment Funding AreasThese areas have receieved funding to promote quality residential and commercial development, implement infrastructure and beautification projects, improve security, market the area to new residents and visitors, and find funding sources for neighborhood improvement projects.

Central West End Midtown Development Target Area

Manchester’s Grove Community Improvement District

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

NeighborhoodsThe Forest Park South region of St. Louis consists of five neighborhoods: Forest Park Southeast, Botanical Heights, Tiffany, Kings Oak, and Cheltenham. The neighborhoods are important community units that provide apolitical support to the area.

Cheltenham

Kings Oak

Forest Park Southeast

Botanical Heights

Tiffany

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44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

Parks and RecreationThe neighborhood’s namesake, Forest Park, is the largest park in the area, and the third largest public park in the United States. Another staple of St. Louis that happens to be located very near Forest Park Southeast is the Missouri Botanical Garden.

Forest Park

Reservoir Park

Tower Grove Park

Culture and Politics

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44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

Forest Park South Business Association The Forest Park South Business Association was created to inspire growth of commercial establishments within the area bounded by Hampton Avenue on the west, 39th Street on the east, Forest Park Avenue on the north, and Interstate 44 on the south. The association serves as a major business representative for the area, especially its members.

Schnucks

Viviano John and SonsGrocery Inc.

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

17th Ward Political DistrictThe 17th Ward of St. Louis includes the neighborhoods of Shaw, Botanical Heights, Tiffany, Midtown, Central West End, Forest Park Southeast, Kings Oak, and Cheltenham. Residents of the ward elected Joseph D. Roddy as their alderman.

St. Louis Public LIbrary


Central Visual and Performing Arts High School

Stix Early Childhood Center

Adams Elementary

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44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave

Institutions and Community CentersForest Park Southeast is located within close proximity to several major St. Louis institutions and community centers. The location of these establishments in relation to the neighborhood results in additional traffic flow in the area, therefore boosting the local economy, especially during lunch and evening dinner hours.

Washington UniversitySchool of Medicine

Cortex Research Center

Saint Louis University

SLU / Cardinal GlennonChildrens Hospital

Missouri Botanical Gardens

Saint Louis Science Center

Forest Park Community College

YWCA / Head Start

Establishment Date by Use

Importance to the Community

Distance to Important Sites

Site

MilesBy Car

Walking

CVPA HS

2.0 mi6 min

40 min

Euclid Library

1.5 mi5 min

30 min

Forest Park

1.4 mi4 min

25 min

Stix ECC

.5 mi1 min8 min

YWCA

.9 mi1 min

17 min

Beyond Housing

.15 mi30 sec2 min

Tower Grove Park

1.8 mi4 min

32 min

Vandeventer Library

1.5 mi4 min

27 min

Adams School

.3 mi1 min5 min

Community College

1.3 mi5 min

26 min

Schnucks

1.3 mi4 min

23 min

Botanical Gardens

.9 mi2 min

18 min

CWE Metrolink

1 mi3 min

19 min

3

M I C H A E L O F F E R M A N C O N T E N T S

F L O R E N C E S T U D Y A B R O A D P R O G R A MD R A F T I N G & S K E T C H I N G

M A P P I N G & D E S I G N

2 1 2 S T U D I OU R B A N S T U D I E S

M A N C H E S T E R K I N D E R G A R T E N

3 1 1 S T U D I OL I V E | W O R K | S H O W

C A R O N D E L E T E N ATAT O R I U M

3 1 2 S T U D I OS U B U R B I A & F L O O D P L A I N I N T E R T W I N E D

D I G I TA L R E P R E S E N TAT I O N

I N T E R N S H I P E X P E R I E N C EC H R I S T N E R I N C | C A R D I N A L G L E N N O N

H G A A R C H I T E C T S

B R A N D I N G D E S I G NM R . WA S H . U .

A S C

4

This studio abroad in Florence, I ta ly stressed the development of our draf t ing and sketching sk i l l s through the presentat ion of ex ist ing I ta l ian masterpieces. A study of patterns and layers in Brunel leschi ’s f inest work , I l Duomo,

a l lowed me to develop draf t ing techniques, learn about the development of st ruc tural techniques, and interpret the Duomo through a modern lens.

5

F L O R E N C E S T U D Y A B R O A D P R O G R A MD R A F T I N G & S K E T C H I N G

8

Mapping was a fundamental e lement to our studio in Florence. I researched, t racked and mapped the i l legal economy of immigrant workers and Roma who beg and bar ter around the Piazza . Their interac t ion with the pol ice and their

movements through the space and mobs of tour ists was dic tated largely by their t rade. M apping a lso included the pattern studies of I l Duomo through drawing and model ing with eggshel l and paper.

When think ing of an insta l lat ion for the Piazza , most would think of how i t could benef i t the locals or the tour ists , but I sought to imagine a struc ture that could both shie ld the i l legal sa lespeople, whi le a lso providing shade and seat ing

in a f lex ible struc ture in the Piazza .

9

F L O R E N C E S T U D Y A B R O A D P R O G R A MM A P P I N G & D E S I G N

12

The 212 studio focused on scale, ranging f rom urban mapping, des igning chi ldren’s furniture, and culminat ing in designing a k indergar ten on M anchester B lvd, in Saint Louis . Our urban studies included research into the fabr ic of

the Grove neighborhood, the pol i t ica l s t ruc ture, h istor y, economic and culture of the area . I focused on M anchester B lvd, which saw the greatest change i t i ts charac ter throughout the years.

13

2 1 1 | 2 1 2 S T U D I OU R B A N S T U D I E S

14

0 100 300 600


Retail / Commercial



Residential

Industrial

20082007200620051950-

197520041976

-1990

1991-

20031900

-1950

REH

AB

ATTI

TUDE

GOLDEN

RADIUS

DIAL

YSIS

CENT

ER

GAS

STAT

ION

SAN

CTU

ARIA

QUEST

ELECTRIC I

EVER

EST

CHUR

CH K

EY

CHURC

H

MAR

KET

MIA

ROSA

RED

EMP

TIO

N

SHO

P

MU

ELLE

-R’

S SI

GN

STO

NE

&M

ASO

NRY

ACO

RN

FAM

ILY

HEA

LTH

CEN

TER

WH

ITE

BOO

KSTO

RE

GRA

MA

-PH

ON

E

SWEE

TIE

PIES

MEL

ROYS

ERN

EY’S

FLAG

RED BRICKMANAGEMENT

PREM

IUM

LOU

NG

E

BIG

WH

EEL

EEL

BIG

W

JUST

JOH

N

HO

USI

NG

WA

REH

OU

SE

BEYO

ND

SCH

EIB




64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave




64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Cheltenham

Kings Oak


Botanical Heights

Tiffany

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Forest Park

Reservoir Park

Tower Grove Park


64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Schnucks


64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave






Adams Elementary

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave









YWCA / Head Start




Site

MilesBy Car

Walking

CVPA HS

2.0 mi6 min

40 min

Euclid Library

1.5 mi5 min

30 min

Forest Park

1.4 mi4 min

25 min

Stix ECC

.5 mi1 min8 min

YWCA

.9 mi1 min

17 min

Beyond Housing

.15 mi30 sec2 min

Tower Grove Park

1.8 mi4 min

32 min

Vandeventer Library

1.5 mi4 min

27 min

Adams School

.3 mi1 min5 min

Community College

1.3 mi5 min

26 min

Schnucks

1.3 mi4 min

23 min

Botanical Gardens

.9 mi2 min

18 min

CWE Metrolink

1 mi3 min

19 min

15

0 100 300 600


Retail / Commercial



Residential

Industrial

20082007200620051950-

197520041976

-1990

1991-

20031900

-1950

REH

AB

ATTI

TUDE

GOLDEN

RADIUS

DIAL

YSIS

CENT

ER

GAS

STAT

ION

SAN

CTU

ARIA

QUEST

ELECTRIC I

EVER

EST

CHUR

CH K

EY

CHURC

H

MAR

KET

MIA

ROSA

RED

EMP

TIO

N

SHO

P

MU

ELLE

-R’

S SI

GN

STO

NE

&M

ASO

NRY

ACO

RN

FAM

ILY

HEA

LTH

CEN

TER

WH

ITE

BOO

KSTO

RE

GRA

MA

-PH

ON

E

SWEE

TIE

PIES

MEL

ROYS

ERN

EY’S

FLAG

RED BRICKMANAGEMENT

PREM

IUM

LOU

NG

E

BIG

WH

EEL

EEL

BIG

W

JUST

JOH

N

HO

USI

NG

WA

REH

OU

SE

BEYO

ND

SCH

EIB




64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave




64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Cheltenham

Kings Oak


Botanical Heights

Tiffany

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Forest Park

Reservoir Park

Tower Grove Park


64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave


Schnucks


64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave






Adams Elementary

64

44

King

shig

hway

Blv

d

Forest Park Parkway

Manchester Ave

Lindell Blvd

S Van

deven

ter A

ve

Delmar Blvd

Gra

nd B

lvd

Chouteau Ave









YWCA / Head Start




Site

MilesBy Car

Walking

CVPA HS

2.0 mi6 min

40 min

Euclid Library

1.5 mi5 min

30 min

Forest Park

1.4 mi4 min

25 min

Stix ECC

.5 mi1 min8 min

YWCA

.9 mi1 min

17 min

Beyond Housing

.15 mi30 sec2 min

Tower Grove Park

1.8 mi4 min

32 min

Vandeventer Library

1.5 mi4 min

27 min

Adams School

.3 mi1 min5 min

Community College

1.3 mi5 min

26 min

Schnucks

1.3 mi4 min

23 min

Botanical Gardens

.9 mi2 min

18 min

CWE Metrolink

1 mi3 min

19 min

16

The nex t stage of the 212 studio included mapping the movement and patterns of p lay in chi ldren at a local pre -school . The form of the bui lding was inspired by the contrast of the f renet ic and stable par ts of the body of a chi ld at p lay at a sand-box. This led to the form of the K indergar ten latching on to the neighbor ing bui lding, as i f for suppor t .

Work included hand- drawn perspec t ives, d igita l representat ion and model ing.

17

2 1 1 | 2 1 2 S T U D I OU R B A N K I N D E R G A R T E N

Manchester Ave

First Floor Second Floor

Manchester Kindergarten | Active and Passive Learning Space

18

4-Year-Old Movement | Unstructured movement in relation to a sandbox.

04.5 06 07.5 09 10.5

Left Hand Right Hand

00 Seconds 01.5 03 15 16.5 18 19.5 22.5 24

24°

11°

28°

24°

76°

13°

26°

15°

23°

0°

7°

25°

11°

3°

14°

2°

20°

-4°

74°

11°

0°

0°

22°

12°

20°

6°

13°

28°

27°

29°

20°

12°

1°

25°

0°

16°

Right Hand

Left Hand

19

4-Year-Old Movement | Unstructured movement in relation to a sandbox.

04.5 06 07.5 09 10.5

Left Hand Right Hand

00 Seconds 01.5 03 15 16.5 18 19.5 22.5 24

24°

11°

28°

24°

76°

13°

26°

15°

23°

0°

7°

25°

11°

3°

14°

2°

20°

-4°

74°

11°

0°

0°

22°

12°

20°

6°

13°

28°

27°

29°

20°

12°

1°

25°

0°

16°

Right Hand

Left Hand

20

Manchester Ave



21

Manchester Ave



22

Manchester Ave



23

Manchester Ave



24

The program of this projec t inc luded a t wo -bedroom apar tment, a paint ing studio, sculpture studio and gal ler y space. Each program required di f ferent sunl ight di rec t ions and intensit y which inf luenced the f inal des ign heavi ly. S i ted on

a narrow lot on an urban St . Louis st reet corner, my design sought to wrap the gal ler y space through the studio and l iv ing areas, as i f putt ing them on display to the c i t y.

Work included hand- drawn perspec t ives, d igita l representat ion and model ing.

25

3 1 1 S T U D I OL I V E | W O R K | S H O W

0

1

2

4

8

16

live | work | showGarrison Ave | Locust Blvd

ground

gallery platforms

second �oor | patio

third �oor

west-face section

gallery

storage

patio | outdoor gallery

gallery

gallery reception

sculpting studio storagepainting studio

patiobedroom

gallery

sculpting studio

painting studio

gallery

260

1

2

4

8

16North-face section

bedroom

gallery

sculpting studio

painting studio

gallery

ground

gallery reception


gallery platforms

gallery


storage


third �oor

gallery

270

1

2

4

8

16North-face section

bedroom

gallery

sculpting studio

painting studio

gallery

ground

gallery reception


gallery platforms

gallery


storage


third �oor

gallery

30

The natator ium was c i ted in Carondelette Park , in south St . Louis . The pool and communit y center features an entr y hal l , cafe, check- in desk , changing rooms, pool deck , sundeck , and f i tness center. The design was inspired by the

nature of a man-made landscape and the contrast bet ween ar t i f ic ia l and natural . I se lec ted concrete as i t has both ear then, and ar t i f ic ia l qual i t ies to i t . The struc ture features a double cant i lever with the suppor t cur ving through the

center. The c i rculat ion passes through the struc tural core that div ides the entr y and the main program.

31

3 1 1 S T U D I OC A R O N D E L E T T E N ATAT O R I U M

33

O R G A N I C O R D E R E D

38

The 312 studio course work was focused on Br idgeton M issour i , a suburb of St . Louis wedged bet ween the M issour i R iver, the St . Louis Airpor t , and t wo large interstates. Whi le st i l l more problems face this c i t y, my proposal for

Br idgeton focused on connec t ing vacant land that l ies in the r iver ’s f lood pla in and creat ing a greenway that per vaded the c i t y, whi le developing the industr ia l core west of the f reeway to connec t to a future f re ight hub for the

a i rpor t . Both the human and c i t y scale went into designing an attrac t ive, susta inable and r ich communit y.

39

3 1 2 S T U D I OS U B U R B I A & F L O O D P L A I N I N T E R T W I N E

40

A

B

D

E

1

2

3

4

5

6

7

8

C

HazelwoodSt. Annes

St. Annes

Earth City

Champ

Champ

Hazelwood

Hazelwood

Hazelwood

St. Annes

St. Annes

St. Annes

St. Annes

Earth City

Earth City

Earth City Champ

Champ

Hazelwood

A

B

C

D

E

1

2

3

5

6

7

8

4

TOPOGR APHY | L ANDUSE

100-YEAR FLOOD

500-YEAR FLOOD

COMMERCIAL

L AND USE LEGEND

MULTI-FAMILY RES.MULTI-FAMILY RES.

SINGLE FAMILY RES.

PARKS / OPEN SPACE

INSTITUTIONAL

INDUSTRIAL

COMMON GROUND

VAC ANT/AGRICULTURE

RECREATIONAL

70270

270

270

370

370

MI

SS

OU

RI

R

I VE

R

X

Y

Z

70

67

67

67

67

67 70

270

270 70

70270

270

370

67

370

67

404’ | AVER AGE HEIGHT OF MISSOURI RIVERTHIS WATER HEIGHT HAS BEEN MAINTAINED BY THE US GOVERNMENT

THROUGH THE HEAVY USE OF DAMS, LE VEES AND CHANNELING OF THE RIVER DUE TO ITS HEAVY TR AFFIC AND INDUSTRIAL USE.

438.1’ | HEIGHT OF RIVER IN GREAT 1993 FLOODTHE 1993 FLOOD DE VASTED THE REGION AND C AUSED OVER $15 BILLION

IN DAMAGES. EXCEEDED THE 100-YEAR FLOOD LE VEL AND COVERED MUCH OF THE AREA.

41

A

B

D

E

1

2

3

4

5

6

7

8

C

HazelwoodSt. Annes

St. Annes

Earth City

Champ

Champ

Hazelwood

Hazelwood

Hazelwood

St. Annes

St. Annes

St. Annes

St. Annes

Earth City

Earth City

Earth City Champ

Champ

Hazelwood

A

B

C

D

E

1

2

3

5

6

7

8

4

TOPOGR APHY | L ANDUSE

100-YEAR FLOOD

500-YEAR FLOOD

COMMERCIAL

L AND USE LEGEND

MULTI-FAMILY RES.MULTI-FAMILY RES.

SINGLE FAMILY RES.

PARKS / OPEN SPACE

INSTITUTIONAL

INDUSTRIAL

COMMON GROUND

VAC ANT/AGRICULTURE

RECREATIONAL

70270

270

270

370

370

MI

SS

OU

RI

R

I VE

R

X

Y

Z

70

67

67

67

67

67 70

270

270 70

70270

270

370

67

370

67

404’ | AVER AGE HEIGHT OF MISSOURI RIVERTHIS WATER HEIGHT HAS BEEN MAINTAINED BY THE US GOVERNMENT

THROUGH THE HEAVY USE OF DAMS, LE VEES AND CHANNELING OF THE RIVER DUE TO ITS HEAVY TR AFFIC AND INDUSTRIAL USE.

438.1’ | HEIGHT OF RIVER IN GREAT 1993 FLOODTHE 1993 FLOOD DE VASTED THE REGION AND C AUSED OVER $15 BILLION

IN DAMAGES. EXCEEDED THE 100-YEAR FLOOD LE VEL AND COVERED MUCH OF THE AREA.

42

$$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

CURRENT STATE PROPOSED

L ARGE SE T-BACK REDUCED SE T-BACK

RU

NO

FF T

O M

ISSO

UR

I R

IVER

FLOODPL AIN- NO PERMEABLE SURFACES- DAYLIGHT AND CONNEC T STREAM- INTEGR ATE GREENWAY- MAINTAIN SMALL BUSINESSES WITH RE TROFITS- CONNEC T PATHWAYS AND SER VICES TO REGIONAL GREENWAY SYSTEM.

ADJACENT PERMEABLE DE VELOPEMENT- REDUCE / RE TOOL EXPANSIVE PARKING LOTS- DE VELOP TO DR AIN RUNOFF TOWARD GREENWAY/BIOSWALES- INCREASE HOUSING DENSIT Y LOOKING ONTO THE GREENWAY- LIMIT C AR TR AFFIC IN THIS ZONE- MIXED USE DE VELOPMENT ENCOUR AGED

CORRIDOR-BASED DE VELOPMENT OFF THE GREENWAY- DE VELOP LOW-SE T-BACK CONSTRUC TION ALONG MA JOR ROAD WAYS- INTEGR ATE GREENROOFS AND HIGHLY PERMEABLE SURFACES- IMPROVE STREE TSC APE TO PROMOTE PEDESTRIAN TR AFFIC- DE VELOP IN SPACES BE T WEEN BUILDINGS WHERE POSSIBLE

WATER RUN-OFF

C AR TR AFFIC

PEDESTRIAN TR ANSIT

BUSINESS

1

2

3

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Digita l Representat ion Studio focused on teaching us methods for model ing, creat ing, and lay ing out images of an ass igned bott le. This $1 spray bott le f rom Target is amazingly complex and f i l led wi l l 26 di f ferent components. I

sought to sec t ion the bott le and show i ts d i f ferent par ts . Us ing R hino and V-R ay Render, I created a 3D model of the bott le and exploded out i ts components. Final ly, us ing the lasercutter and R hino, I created a matte board model of

the bott le at 3X the scale.

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D I G I TA L R E P R E S E N TAT I O N2 D & 3 D R E N D E R I N G

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SUMMER 2010At Chr istner I nc, I conduc ted research on the best-prac t ices in col lec t ing the “ Voice of the Customer ” and c l ient

inf luences in design. I c reated a “ Tool K i t ” of sur vey tools , t r icks and examples that could be implemented dur ing the design phase of future projec ts. I then implemented some of these tools on a projec t for Cardinal Glennon Chi ldren’s

Hospita l in des igning their new surger y wait-sequence. Af ter implementing the tools , we re layed the information to the c l ient and used i t to dic tate design decis ions. I worked with Projec t Manager, Shanna Wiechel AIA, to design the

centra l wait ing area and a new long-term fami ly wait ing area .

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I N T E R N S H I P E X P E R I E N C EC H R I S T N E R I N C | C A R D I N A L G L E N N O N

1

Designing for the Voice of the CustomerIn a Healthcare Setting.

VOC

Tool

kit

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Surgery Waiting Observation, Interview, and Survey results

Hallway Seating:

Average wait time: 1.1 Hours• Average party size: 2 People• Children in party about 40% of time, mostly infants, and some 5-8 range.• Average grade given to waiting area: B-• People would move to the hallway, even if there was space in the waiting area, especially • if they had children

Small Surgery Waiting:

Average wait time: 1.4 Hours• Average party size: 1.5 People• Children in party about 10% of time, all under 3. • Average grade given to waiting area: B•

Sister Noreen’s Room:

Average wait time: 3 Hours• Average party size: 3.4 People• Children in party about 25% of time, typically teenaged, or baby.• Average grade given to waiting area: B•

Hallway Seating (10 Seats)

Small Surgery Waiting(12 Seats)

Sister Noreen’s Room(19 Seats)

Comments on this space:

Seating looks comfortable.•Looks quiet and peaceful.•Colorful and Comfortable.•Finishes and pattern well liked.•Too confined, and dark.•No television/reading material•Windows good (even if to the hall)•


Ottomans and a chance to raise feet: •Hugely important.Cozy and feels like home.•Colors are warm, seats look comfortable.•Too small/cramped.•Nothing for children. •No entertainment. •Art is peaceful. •


By far the most well-liked. •Open, yet grouped family seating.•Mixed reviews on the seats: Good to •stretch and layout on. Somewhat cold and “uninviting”.Desk to get information about child.•No entertainment/toys.•Stars and fish on the walls well-liked.•

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As an I ntern at HGA, I worked on a few di f ferent projec ts over the summer. Fi rst , I worked on an expansion for the Ordway Theater in St . Paul , M innesota , work ing the in the design development phase, bui ld ing a work ing model of the space, us ing 3D model ing to develop the cei l ing and wal l s t ruc ture. Addit ional ly, I worked on the design team for the

Emerson E lec tr ic ’s M inneapol is Headquar ters, creat ing 3D render ings of d i f ferent design i terat ions.

Not pic tured work includes f i re -safet y plan development for Devi l ’s Lake Hospita l , in Nor th Dakota and the development of HGA standard templates for Revit .

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I N T E R N S H I P E X P E R I E N C EH G A A R C H I T E C T S

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M y involvement in var ious student groups at Washington Univers i t y in St . Louis has given me the oppor tunit y to design logos and ass ist in branding and market ing the student groups I am involved in . For M r. Wash. U. , an on-

campus benef i t for Ci t yFaces, a St . Louis non-prof i t , I c reated a logo, branded website and detai led st y le guide to help def ine and dist inguish i t f rom other phi lanthropic student groups on campus.

For Architec ture School Counci l (ASC ) I developed a logo for the organizat ion and developed a branding guide for future and publ icat ion. Bauhaus, ASC ’s largest event each year, now integrated the ASC logo, ra is ing on- campus

awareness of the event and the organizat ion.

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B R A N D I N G D E S I G NM R . WA S H . U | A S C

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M I C H A E L O F F E R M A NC A M P U S B O X 7 1 5 6 , 6 9 8 5 S N O W W AY D R I V E , S A I N T L O U I S , M I S S O U R I 6 3 1 3 01 7 6 0 0 3 0 T H P L A C E N O R T H , P LY M O U T H , M I N N E S O TA , 5 5 4 4 76 1 2 . 3 8 7 . 6 8 6 1 | M I C H A E L O F F E R M A N @ G M A I L . C O M

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