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      CONTENTS

    S.NO. CONTENTS PAGE NO.1. Acknowledgement 03

    2. introduction 04

    3. Summar o! data collected 0"

    4. o#$ecti%e& 0'

    (. Com)an )ro!ile 0*

    ". +i&&ion o! t,e com)an 0-

    '. i&tor o! t,e com)an 10

    *. /i%er&e )roduct )ort!olio 11

    -. Com)an !an market in ndia 13

    10. Product line o! t,e com)an 1(

    11. Product de)t, 1"

    12. e&earc, met,odolog 2(

    13. /ata collection 2(

    14. /ata inter)retation 2"

    1(. +arketing &trategie& o! t,e com)an 2'

    1". /i&tri#uter& and dealer& 2*

    1'. Com)etitor& 30

    1*. ene!it& to t,e com)an 31

    1-. /ata collection remaining 32

    20. i#liogra), 33

     

    1

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    INTRODUCTION

    T,i& re)ort i& all a#out t,e e!!ecti%ene&& o! marketing &trategie& o! Orient !an& in

    ndia cit. So !ir&tl w,at i& marketing &trateg it i& a #road )lanning w,ic, &tart

    wit, en%ironmental &canning and end& wit, con&umer &ati&!action5. t include&

    e%ert,ing w,ic, i& related to make a )roduct &ucce&&!ul.

    T,e&e are t,e &te)& o! de%elo)ing marketing &trategie&6

    1) Analysis of environment:+arketing &trateg )roce&& &tart& wit, t,e dee) anal&i& o! en%ironment due

    to t,i& com)an do t,e PEST o! ,im&el!. 7nder t,i& com)an $udge !our

    t)e& o! en%ironment.

    a8 Political9 !ir&tl com)an anal:e t,e )olitical en%ironment like w,ic,

    go%ernment i& ruling t,ere w,at )olicie& ,a%e t,e are will ,e )ermit

    ,im to do #u&ine&& or not.

     #8 En%ironment9 ,ow i& t,e en%ironment o! t,at )articular area. ;ill t,e

    en%ironment i& &uita#le !or t,eir !urt,er action& or not like climatic

    condition& a%aila#ilit o! re&ource& etc.

    c8 Social9 under t,i& com)an i& going to anal:e t,e &ocial en%ironment

    o! t,e area like9 com)etitor& )o&ition t,ere &tratagie& w,at i& con&umer&

    t,inking a#out t,at )articular )roduct to !ind t,e demand o! t,eir )roduct

    etc.

    d8 Tec,nological9 ,ow muc, t,e tec,nological ad%ancement in t,at area

    would new tec,nologie& ado)ted or not etc.2

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    2) Defining the ar!eting "#$gets an$ %osts:

    A!ter t,e e%aluation o! en%ironment com)an anal:e t,eir re&ource&

    e&timate t,ere #udget income &ource& and e

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    incen&ement in t,e )rice can decline t,ere market &,are a& well a&

    &ometime& decrea&ing o! )rice al&o make ,arm to t,e )roduct re)utation.

    ,) Channels of mar!eting:

    Com)an )romote& t,eir )roduct& t,roug, %ariou& c,annel&. T,ere are two

    two t)e& o! c,annel& u&ed # com)anie&

    a) Sim)le c,annel9 in t,i& c,annel )roducer directl link to t,e cu&tomer&.

     #8 Com)le< c,annel&9 in t,i& t,ere are &e%eral laer& o! di&tri#uter& linking

    t,e )roducer to t,e end o! cu&tomer.

    -) .ogisti%s an$ /holesaling:

     ?ogi&tic i& t,e )roce&& o! getting )roduct& and &er%ice& w,ere t,e are

    re>uired and w,en t,e are de&ired. And w,ole&aling mean& all #u&ine&&

    tran&action& t,at take& )lace wit, intermediarie& @e

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    e8 Per&onal &elling9 it i& a !orm o! &elling o! )roduct or a &er%ice& directl to

    t,e con&umer& # e

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    O3ECTI4ES

    T,e main o#$ecti%e& o! t,i& &tud are6

    18 Get aware wit, t,e )ro!ile o! t,e com)an a& well a& t,e lengt, widt, and

    de)t, o! t,eir )roduct&.

    28 To know a#out t,e )ractical im)lementation o! marketing &trategie& &tudied

     # u&.

    38 To make our&el%e& !amiliar wit, real cor)orate en%ironment.

    48 To know a#out t,e marketing &trategie& !ollowed # t,e com)an.

    (8 To $udge t,e e!!ecti%ene&& o! t,o&e &trategie&.

    "8 T,e im)act o! t,e&e &trategie& in t,e market con&umer and com)etitor&.

    6

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    Com*any *rofile

    Orient nternational ?imited. T,e Grou)B& )rinci)al acti%it i& to manu!acture and

    &ale o! ,ome a))liance& and automoti%e com)onent&. T,e )roduct& include !an&

    &ewing mac,ine& a))liance& )ower )roduct& auto com)onent& water cooler&.

    T,e Com)an e

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    The Orient gro#* history

    T,e grou) wa& incor)orated # ?ala Orient @grand!at,er o! Sidd,art,a Orient8 in

    1**-. O%er t,e ne

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    3oint vent#res

    Com)an ,a& $oint %enture& wit, 

    unter an Com)an 7SA @an&8

    Danome Sewing +ac,ine Com)an Da)an @Sewing +ac,ine&8

    Asso%iates

    Com)an a&&ociate& wit,

    onda Siel Power Product& ?td.

    G./.+idea En%ironment A))liance& +anu!acturing Com)an ?td.

    C,ina

     NG ndia

    CF T,ree Circle /ie&el Engine Com)an ?td. @/ie&el Engine&8

    ission of the %om*any

    Orient nternationalB& mi&&ion i& to )ur&ue e

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    making it one o! ndiaB& leading marketing organi:ation&. T,i& mu&t #e ac,ie%ed #

    meeting cu&tomer re>uirement& )ro%iding t,em &ati&!action t,ere# #orientding

    t,eir tru&t in t,e com)an and it& )roduct&.

     

    10

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    5istory of the %om*any

    10&' ndiaB& !ir&t indigenou& &ewing mac,ine marketed.

    10'+ T,e !ir&t ndian Sewing +ac,ine i& eui)ment

    are launc,ed.

    100+ ntroduce& a new range o! die&el engine& !or )ower generation.

    2 Commence& marketing o! ?ig,t ;eig,t ero&ene )um) &et& )owered #

    onda engine&.

    21 Tie9u) wit, unter an Com)an o! 7SA !or marketing o! )remium Orient

    unter ceiling !an&.

    2( Purc,a&e o! ;ater Cooler !actor !rom /AP?.

    2, A))ointed a& &u)er di&tri#utor !or 2 and 3 w,eeler &)ark )lug& in ndia #

     NG S)ark Plug Com)an ?imited Da)an.

    2- Amalgamation o! Orient nternational ?imited and Orient uel n$ection

    ndu&trie& ?imited wit, T,e Da Engineering ;ork& ?imited. T,e new

    merged entit called Orient nternational ?imited.

    11

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    12

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      Diverse *ro$#%t *ortfolio

    OENT i& a multi )roduct con&umer dura#le marketing and di&tri#ution

    com)an wit, a di%er&e )roduct )ort!olio t,at include& t,e !ollowing &i<

     )roduct line&6

    Electric an&

    Sewing +ac,ine&

    ome A))liance&

    Engine& Electrical motor&

    Pum) &et&.

     

    /rinking water cooler&

    di&)en&er&

    Generator&

    13

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    Auto com)onent&.

     

    14

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      ORIENT6S $istri"#tion net/or! 

    Sales for%e

    Se)arate &ale& !orce !or " )roduct line& and 3 di!!erent c,annel& @traditional

    modern retail and go%ernment &ale&8

    1" ?ocational o!!ice& acro&& ndia wit, a ?ocation ead to en&ure ca)ture o! 

    &nergie& acro&& )roduct line&

    Strong e

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    Sales management *ra%ti%es

    S7 led &ale& organi:ation &tructure wit, regional &egregation o! market

    Co%erage o! dealer& # trained &ale& &ta!! 

     

    16

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    ORIENT 7an mar!et in In$ia

    T,e !an market wa& a well de%elo)ed and mature market. an& were t,e 4t, large&t

    owned con&umer dura#le a!ter watc,e& #iccle& and radio &et&. n t,e ear 1--3

    t,e electrical !an market wa& more t,an & 1000 crore&.

    T,e market wa& dominated # t,e to) ( #rand&9 Orient Orient Crom)ton Polar

    ,aitan 9 w,o controlled '0I o! t,e market. T,e al&o en$oed -(I awarene&& in

    t,e market. owe%er t,e were graduall lo&ing market &,are in a low growt,

    &tagnating market

    ;,ere t,e ra)id growt, o! t,e unorgani:ed &ector @10I annuall8 wa& gi%ing t,em

    &ti!! com)etition.

    T,e organi:ed !an indu&tr ,ad witne&&ed a decline o! 30 )er cent in )roduction

    la&t ear #ecau&e o! com)etition !rom &mall &cale unit& w,ic, e&ca)ed e

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    !ocu& on &trategic tie u)& onl in !an& &ewing mac,ine& &mall a))liance& engine&

    and motor& auto com)onent& air9conditioner& and e

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    n an e!!ort to eualit t,e com)an i& )lanning

    to o!!er a range o! !an& to &uite to t,e need& and )aing ca)acit o! t,e cu&tomer&.

    Com)an ,a& )lan& to launc, 1- !an model& #etween A)ril and +a 20035

     #e&ide& t,e com)an will al&o launc, 10 model& in t,e ,ome a))liance& &egment&

    ,e added. T,e model& include6 Ceiling !an& range9O)era O)tima Sea ree:e

    Sonata /ecorati%e 7ltimate Ki)) Ta#le !an& range9+i&t Air EF Ki)) ta#le !an

    Pe&de&tal an& range9+i&t Air ultra +i&t Air Pede&tal remote !an +i&t Air EF

     )ede&tal !an.

    T,e com)an la&t ear ,ad a turno%er o! &. 400 crore& and a )ro!it o! &. -.*

    crore&. T,i& ear would witne&& marginal growt, in t,e to) line &egment.

    On t,e !inancial !ront t,e com)an ,o)e& to ac,ie%e a turno%er o! o%er & (00

    crore in t,e current ear a& again&t & 400 crore turno%er& re)orted in t,e la&t ear.

    19

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    ro$#%t line of the %om*any

    T,ere are " t)e& o! !an& manu!actured # com)an6

    Ceiling 7ans Ta"le 7ans e$estal 7ans

    8all 7ans E9ha#st 7ans Other 7ans

     

    The *ro$#%t $e*th is as follo/s:

    20

    http://www.ushainternational.com/pro_fans_ceiling.htmlhttp://www.ushainternational.com/pro_fans_table_fans.htmlhttp://www.ushainternational.com/pro_fans_pedestal_fans.htmlhttp://www.ushainternational.com/pro_fans_wall_fans.htmlhttp://www.ushainternational.com/pro_fans_exhaust_fans.htmlhttp://www.ushainternational.com/pro_fans_others.htmlhttp://www.ushainternational.com/pro_fans_others.htmlhttp://www.ushainternational.com/pro_fans_exhaust_fans.htmlhttp://www.ushainternational.com/pro_fans_wall_fans.htmlhttp://www.ushainternational.com/pro_fans_pedestal_fans.htmlhttp://www.ushainternational.com/pro_fans_table_fans.htmlhttp://www.ushainternational.com/pro_fans_ceiling.htmlhttp://www.ushainternational.com/pro_fans_table_fans.htmlhttp://www.ushainternational.com/pro_fans_pedestal_fans.htmlhttp://www.ushainternational.com/pro_fans_wall_fans.htmlhttp://www.ushainternational.com/pro_fans_exhaust_fans.htmlhttp://www.ushainternational.com/pro_fans_others.htmlhttp://www.ushainternational.com/pro_fans_ceiling.html

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    • S)eciall #orientt in loni&er !an

    Gi%e& ou a )ure ,ealt, and du&t !ree en%ironment

    • Anti>ue !ini&,

    • Power!ul motor !or ,ig,er air deli%er

    • Aerodnamicall de&igned aluminum #lade&

    • emote control o)eration

    T,ree &)eed &election along wit, a '.( ,our timer

    • +otor o%er,eat )rotection and uni>ue oil re&er%oir 

    lu#rication !or #etter relia#ilit and longer li!e

    21

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    • S)eciall de&igned )ower!ul motor !or ndian

    condition&

     

    • +ulti)ur)o&e remote control

    • Simulate& natural &lum#erou& and normal wind

    c,oice&

    7ni>ue oil re&er%oir lu#rication and motor o%er,eat

     )rotection en&ure greater relia#ilit and a longer li!e

    • S)eciall de&igned ,and9wo%en rattan #lade&

    • ;eat,er)roo! coating on #lade& !or #ot, indoor and

    outdoor u&e

    • O)tion o! an ada)ta#le lig,t kit

    • 1200 mm &wee)

    22

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    • and9cra!ted wooden #lade& wit, a ric, luue #ra&& and &il%er

    • 1300 mm &wee)

    • A decorati%e !an wit, a gold ring on t,e motor and

    two tone colour !lange& on t,e #lade&

    23

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    • A%aila#le in #rown w,ite and i%or colour&

    • A%aila#le in "00 -00 10(0 1400 ++ &wee)&

    • eauti!ull cra!ted motor and #lade wit, an

    attracti%e )lated #od

    • Stli&, )lated lig,t kit wit, a con%enientl )laced

     )ull cord

    • A%aila#le in 2 colour&9&il%er and gold

    • 1300 mm &wee)

    • Contem)orar de&ign

    • ;,i&)er >uite re%er&i#le motor

    • Anti>ue dark real wicker #lade&

    24

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    • eauti!ull de&igned under lig,t !itting&

    • C,err ,and cur%ed wood #anana lea! #lade&

    • Preci&ion #alanced #lade& and motor !or wo##le

    !ree o)eration

    E

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    • Premium wood !ini&,ed !an

    • E

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    • 7ni>ue ,u#9to9,u# a&&em#l and elegantl &tled

    lig,tweig,t aluminum motor ,ou&ing !or #etter 

     )er!ormance

    • nno%ati%e cano) de&ign wit,out t,e clutter o! 

    ri%et&

    • S)ecial de&ign allow& t,e #lade& to emerge

    directl !orm t,e motor t,ere# creating a &tatic

    element at t,e centre

    • A%aila#le in lue wit, Sil%er accent& O!! ;,ite

    wit, Sil%er accent& and Cream wit, Gold accent&

    • 1200 ++

    • Su)erior motor de&ign en&ure& ,ig, &)eed e%en at

    low %oltage

    • A%aila#le in t,ree metalic colour& Gold eige27

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    • E

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    • All aluminium #od wit, ring on t,e motor and

    attracti%e &,ell9&,a)ed

    !lange&

    • Su)erior #all #earing& !or noi&ele&& o)eration and

    longer li!e

    En&ure& con&i&tent >ualit and greater relia#ilit

    • Su)erior grade electric &teel lamination !or longer

    li!e and low )ower con&um)tion

    • S)eciall de&igned motor wit, wider ti) #lade&

     )ro%ide ma

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    twin tone iege

    rown

    • Su)erior grade electric &teel lamination !or longer

    li!e and low )ower 

    con&um)tion

    • Su)erior #all #earing& !or noi&ele&& o)eration and

    longer li!e

    • 7ni>ue &a!et locking arrangement& !or )rotection

    to t,e cu&tomer&

    • S)eciall de&igned motor wit, wider ti) #lade&

     )ro%ide maue $ewel like !lange& on t,e #lade& and

    decorati%e ring on motor and cano)

    • A%aila#le in twin tone metallic& o! #iege #rown and

    &il%er #lue

    30

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    • Su)erior grade electric &teel lamination !or longer

    li!e and low )ower 

    con&um)tion

    • Su)erior #all #earing& !or noi&ele&& o)eration and

    longer li!e

    • 7ni>ue &a!et locking arrangement& !or )rotection

    to t,e cu&tomer

    • S)eciall de&igned motor wit, wider ti) #lade&

     )ro%ide ma

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    • 7ni>ue &a!et locking arrangement& !or )rotection

    to t,e cu&tomer.

     

    Resear%h metho$ology

    e&earc, met,odolog mean& w,at are met,od& we are u&ing to make a re)ort. T,e

    !ir&t work i& to collect t,e data !rom &ur%e met,od

    Generall t,ere are two met,od& o! &ur%e i& u&ed9

    18 cen&u& &ur%e met,od9

    n t,i& met,od t,e &ur%e i& conducted o%er w,ole )o)ulation. T,i& met,od

    o! &ur%e i& not commonl u&ed #ecau&e t,e o%er w,ole )o)ulation i& %er

    di!!icult com)licating e

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    T,i& re)ort i& #a&ed on &am)le &ur%e met,od and till now took t,e &am)le o! 2(

    &,o)kee)er& o! ndia.

     

    33

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      Data %olle%tion

    /ata collection mean& collecting t,e related in!ormation w,ic, are needed to

    com)leting t,at work. Generall t,ere are !our met,od& o! data collection9

    18 Lue&tionnaire9 it i& %er )o)ular met,od o! data collection. n t,i& met,od

    we write a &et o! >ue&tion& in a )a)er and gi%e to t,e re&)ondent and ,e

    ,im&el! or wit, t,e ,el) o! re&earc,er !ill& u) t,e re>uired in!ormation.

    28 Per&onal inter%iew9 t,i& i& t,e )roce&& in w,ic, t,e in%e&tigator )er&onall

    meet t,e re&)ondent and !re>uentl a&ked related >ue&tion&.

    38 +ail &ur%e9 in t,i& met,od o! re&earc, re&earc,er &end a &et o! >ue&tion&

    t,roug, mail and wait !or ,i& re&)on&e.

    48 Tele),onic inter%iew9 ,ere t,e inter%iewer gi%e& t,e call to t,e re&)ondent

    and a&k& t,e >ue&tion& t,roug, ),one.

    or t,i& re)ort ,a%e u&ed t,ree met,od& o! data collection&6

    18 Lue&tionnaire9 met &ome &,o)kee)er& and cu&tomer& o! Orient !an& and

    gi%e t,em m >ue&tionnaire to !ill.

    28 Per&onal inter%iew9 ,a%e al&o taken t,e )er&onal inter%iew o! &ome o!

    t,e em)loee& o! com)an.

    38 Tele),onic inter%iew9 t,ere wa& &ome )er&on w,o didn=t ,a%e time to

    meet me. T,em took t,e tele),onic inter%iew o! t,o&e )er&onal&.

      OENT !an& in ndia

    34

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      7lo/ of fans from %om*any to the final %#stomer

    A#o%e c,art &,ow& t,at com)an ,a%e t,eir two di&tri#utor& in t,e ndia cit. And

    di&tri#uter &ell )roduct t,roug, !our medium&.

    35

      DISTRIBUTOR

     

    SALESELECTRICIA

    SHO

    ELECTRICIA

     

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    a8 /ealer&9 T,e&e are #ig &,o)kee)er& a))ointed # com)an. T,e )urc,a&e

    good& in %er ,uge amount and t,en &ell t,em wit, t,e ,el) o! &,o)kee)er&

    and electrician&. T,e al&o &ell good& directl to t,e cu&tomer&.

     #8 S,o)&9 A!ter t,e dealer=& di&tri#utor gi%e& good& to &mall &,o)kee)er& o! all

    o%er ndia according to t,eir re>uirement.

    c8 Electrician&9 T,e&e are %er good communicator #etween di&tri#uter and

    cu&tomer&. ecau&e electrician& are directl in touc, wit, t,e cu&tomer. So

    t,e know %er well t,at w,at cu&tomer want and w,ere t,e want.

    /i&tri#uter& maintain good relation&,i) wit, electrician& #ecau&e electrician&

    gi%e& t,em )roduct directl to t,e cu&tomer& and ignore t,e mediator& t,u&

    automaticall t,e )ro!it o! di&tri#uter will increa&e.

    d8 Sale& team9 di&tri#uter ,a%e &ome &ale& team& wit, t,em w,o are doing

    direct marketing like )utting #anner& and ,oarding& cano)ie& )er&onal

    &elling continuou&l #e in t,e contact o! e

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     Some maor mar!eting strategies of %om*any in In$ia %ity

    18 Sale& )romotion&6

    or t,e )romotion o! t,eir )roduct com)an time to time gi%e &ome e

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    Com)an )rice )olic i& !le

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      Com*etitors

    Orient ,a& a lot o! com)etitor& in ndia cit. Some o! international #rand& &ome

    national #rand& and lot o! local #rand&. T,e main com)etitor& o! Orient are a&

    !ollow&

    a$a$ Polar Crom)ton ,aitan e%ell& Or)at etc

    And in local #rand Mndian Sar%otam etc

     

    To) !i%e com)anie& o! ndia according to ,i& market &,are6

    18 Crom)ton

    28 Orient

    38 Orient

    48 a$a$(8 ,aitan

    T,i& di&tri#ution clearl &a& t,at on t,e #a&i& o! market &,are Orient ,a%e 3rd 

     )lace.

    39

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    According to t,e a#o%e gra), (1I !an market o! ndia ca)atured # onl !i%e

    com)anie& and in 4-I All remaining #rand& are e

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    Com*any involvement

    T,e ndia market in not onl in ,and o! di&tri#uter& e%en com)an al&o

    continuou&l in%ol%e wit, it. Com)an a))ointed ,i& 394 mem#er& team wit, eac,

    di&tri#uter and t,e regularl kee) t,eir ee& in t,e ,a))ening& o! market. T,e

    alwa& are in t,e touc, o! all di&tri#uter& and all dealer&. T,e alwa& watc, t,e

    marketing )roce&& o! di&tri#uter& and t,e )er!ormance o! dealer& &,o)kee)er& and

    &ale& team&.

    T,e al&o conducted re&earc,e& time to time to !ind out w,ere t,e com)an i&

    gaining and w,ere t,e com)an i& lacking. And i! lacking t,en w,. ;,at i& t,e

    !actor& due to w,ic, t,ere com)etitor& are a#le to doing well. And e%entuall on

    t,e #a&i& o! t,eir !inding& and conclu&ion& t,e &ugge&t t,e com)an to make

    re>uired c,ange& in )roduct !eature& and t,ere )rice&.

     

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      enefits to the %om*any

    ;it, t,e ,el) o! t,i& re)ort com)an will a#le to6

    18 Dudge ,i& actual )o&ition in t,e market

    28 Aware wit, t,e com)etitor=& &trateg.

    38 Com)are ,i& marketing &trateg wit, com)etitor=& &trateg and will a#le to

    !ind out t,e rea&on w,ere t,e are lacking.

    48 T,e will a#le to know t,e weake&t )oint o! t,eir )roduct and t,ere &trateg.

    (8 T,e will a#le to know t,e )erce)tion o! cu&tomer& and &,o)kee)er&

    toward& t,ere )roduct.

    "8 T,e will get t,e idea t,at ,ow we im)ro%e our market &,are.

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      Data %olle%tion remaining

    Some im)ortant data collection& are in t,e )rogre&&6

    18 ;,at are t,e rea&on& due to w,ic, com)an i& ,a%ing le&& market &,are

    28 ;,at are t,e &trategie& o! t,e com)etitor&

    38 To know a#out t,e )ro!it margin &&tem o! t,e com)an and t,e

    com)etitor&.

    48 To know a#out t,e marketing &trategie& o! dealer& di&tri#utor& and

    &,o)kee)er& indi%iduall.

    (8 ;,at are t,e )romotional tool& u&ing # com)an

    Etc.

    A lot o! t,ing& w,ic, can=t write ,ere #ecau&e in !uture w,at we will get

    !rom market m&el! don=t know e

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    18 +arketing management @)u#li&,ed # CA8

    28 Google &earc,

    38 ;iki)edia

    48 ?ocal &,o)kee)er& o! +P Nagar 10 no market and %itt,al market.

    (8 Electrician& o! 10 no. market

    "8 Em)loee& o! t,e com)an.