what can lean do for your dss program? · what is lean? simply put, lean is process improvement! a...
TRANSCRIPT
What Can Lean Do For
Your DSS Program?
May 30, 2019
Jessica Webb, Roanoke County DSS
Presentation Overview
Overview of Lean
Lean Concepts
Lean Tools
Quick Wins/Small Innovations
What is Lean?
Simply put, Lean is process improvement!
A management system and philosophy
A continuous improvement methodology
A systematic method for eliminating waste
Improving flow in processes
Why is Lean important?
Impact on organization
Work smarter, not harder!
Creating more value for customers
Internal and External “customers”
Lean Concept –
Identifying WasteWhat is waste?
Anything that does not add VALUE to the
process and the end result for the customer
Who is my customer?
https://www.youtube.com/watch?v=NJN-
lsk_DLU
Lean Concept –
Identifying Waste
And the 8th Waste…
Unused talent/skills
Lean Concept - Root Cause
Root Cause Tool - 5 Why’s
Lean Concept – Visual
Management
Tells at a glance how work should be done and/or
if something is deviating from the standard
Identify where something is within a process
Visual Management Tool - 5S
20 seconds – find numbers 1- 49
SORT
SET IN ORDER
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 39 40
41 42 43 44 45 46 47 48 49
SHINE AND STANDARDIZE
1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 19 20
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 39 40
41 43 44 45 46 47 48 49
SUSTAIN
Quick Wins
Improvement that is visible, has
immediate benefit, and can be
delivered quickly
High impact, low
effort
Final Takeaways
It comes down to your way of thinking
about process improvement
Small innovations can happen every day!
Everyone can use these simple tools
There are TONS of resources online
Presenter Contact Information
Jessica D. Webb, MBA
(540)283-8800
Questions