1 presentation for covidien zion bar-el; ceo ideation international july 15, 2008
TRANSCRIPT
© 2005-2008 Ideation International Inc.
© 2005-2008 Ideation International Inc.
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Presentation for CovidienZion Bar-El; CEO
Ideation International
July 15, 2008
© 2005-2008 Ideation International Inc.
© 2005-2008 Ideation International Inc.
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Presentation Outline
1. Introduction
2. Who are we?
3. Where are we?
4. Creativity, innovation, inventions
5. TRIZ and I-TRIZ: applications, processes and tools
6. Covidien’s Journey. Implementation and execution
7. Q&A and closing remarks
© 2005-2008 Ideation International Inc.
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1. Introduction
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Presentation Objectives
Provide clear understanding on:
Ideation Methodology, applications, process and tools
Ideation differentiation and value proposition
How to institutionalize the methodology within an organization and expected R.O.I.
How Ideation can help Covidien grow organically to ensure technological and market leadership
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2. Who Are We?
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Ideation Brief History
Established in November 1992, Delaware corporation Provider of TRIZ-based services and products Acquired Kishinev School (Leading TRIZ School in Russia) Headquarters in Farmington Hills, MI The world largest group of TRIZ masters and certified TRIZ
specialists Installed customer base of over 5000 enterprises worldwide Active in 40 countries and 60 universities Trained over 250,000 people worldwide Completed over 200 projects Conducts continuous research and advancement of the
TRIZ methodology
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What is Ideation’s Business?
Inventive Problem Solving
FailureAnalysi
s
FailurePredictionA
nti
cipato
ryFa
ilure
Dete
rmin
ati
on
Education Software PublicationsAnalyticalServices
BooksPapers
BookPapers
60 yrs
30 yrs
30 yrs
20 yrsDirected
Evolution®Book
PapersUsed internally
Provider of
I-TRIZ:
Age of Application
Enhancement of Intellectual
property
Used internally 5 yrsPapers
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Ideation’s Business Philosophy
QualityCaring Commitment
Integrity
Respect
Trust
Winning
Excellence
CustomerSatisfaction
QualityQuality InnovationInnovation
CustomerCustomer
Building On ValuesBuilding On Values
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Ideation’s Vision Enablersi
MarketLeader
TechnologyLeader
Leadership
Assets
Organizational Value
Knowledge Based
Human Resources
Instruments
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Selected Successes-To-Date:Medical and Healthcare Industries
Johnson & Johnson Advanced Cardiovascular Medtronic Merck
New design, inventing around blocking patents, cost reduction, failure prediction, enhancing intellectual property, increasing market share, technology management, training
Medical instrumentation Sanitary products Packaging of pills
Pfizer Eli Lily ADT
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Selected Successes-To-Date:Universities, Hospitals and Healthcare Agencies
Colombia University Creighton University University of
Pennsylvania University of Nebraska
New design, enhancing intellectual property, increasing market share, licensing technologies, start-ups
Endoscopic surgical tool Machine-Brain interface Assisted delivery forceps Medical devices
Pandemic flu Obesity Hospital logistics Artificial retina
University of Western Ontario
Aurora Hospitals Public healthcare Iowa Health system
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3. Where Are We?
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A Characteristic of Today’s Business World
Ever-increasing diversification of products in the market today due to:
– Rapidly accelerating technological innovation
– Shortened product life-cycles
– Diversification of customer needs
New technology spawns new markets
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Trends in the Global Marketplace
1950s and 60s
American industries dominated markets American industries originated most of the world’s
technologies Consumers preferred “Made in USA” labels; USA meant
quality
1970s and 80s
Worldwide global competition Other nations capture markets Innovation is no guarantee of product success Ineffective U.S. response to market trends
1990s
and 00s
Success requires understanding customer needs and expectations
Success requires meeting market needs promptly Success requires providing value to all customers Success requires innovative products Success can be attained through Systematic Innovation
using the I-TRIZ Methodology
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Business Challenges
Expanding Breadth of Business Opportunities Matching of Technological Solutions to Market Needs
– Managing Technology, Society, and Market Increasing Probability of Success
– Rapidly Overcoming Technological Problems Shrinking Time to Market
– Development and Implementation of Products and Processes Reducing Cycle Time While Maximizing Quality &
Reliability– Integration of Innovation and Six Sigma
Maximizing Return on Capital Investment– Cost of Development, Capital Equipment, Facilities– Life Expectancy of Capital Investment
Controlling growth and profitability
I-TRIZ provides value by supporting a
variety of business needs
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Pro-activeReactiveOccasionalN/AMarket
CreativeScientificEngineeringNothing special R&D
Non bureaucraticBureaucraticBureaucraticNon bureaucraticPrinciple
EntrepreneurialDiscipline+
InitiativeDisciplinePersonal relationsGeneral
Network MatrixHierarchicalLinearStructure
Integrated on the base of Hi-Tech, networking and
TRIZ
Complex Sophisticated PrimitiveResearch
Trial & Error of a large team (Brainstorming)
Trial & Error of a talented person
Creativity
ComputerPaperPaperInformation
Culture:
Organization:
Tools for:
Generation 4Generation 3
Generation 2
Generation 1
Trends of R&D Evolution
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Evolutionary Positioning:S-Curve Analysis
Sys
t em
Cha
ract
eris
t ic
Time
1
2
3
0
4
5
Stage 0 - a system does not yet exist but important conditions for its emergence are developing
Stage 1 - a new system appears due to a high-level invention and begins developing slowly
Stage 2 - begins when society recognizes the value of the new system
Stage 3 - begins when the resources on which the original system is based are mostly exhausted
Stage 4 - begins when a new system (or the next generation of the current system) emerges to replace the existing one
Stage 5 - begins if the new system does not completely replace the existing system, which still has limited application
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Managing the Strategic Challenge of Change
Levels of Change
Events Strategy
Leading
Anticipating
Reacting
•Create new technologies and products
•Launch new markets•Raise industry standards•Redefine customer expectations•Increase pace of industry product
cycles
•Globalization of markets•Creation of new customer segments•Emergence of conflicting technologies
•Competitor’s product moves•New government policies•Unexpected customer demands
•Force other firms to follow
•Line up resources (e.g. venture partners, cross-cultural employees, currency trading skills) early
•Develop corresponding marketing channels
•Create technical options
•Release better products•Create services that exploit
change•Repackage existing products
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4. Creativity, innovation, inventions
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Creative activity of humans starts with the human history: ~1500 BC – myths about Dedalus – the first human-inventor Beginning of AD – descriptions of group search for solutions applied
by Scythian and German tribes – Brainstorming predecessors. 4th century of AD – attempts to create a science of invention
(heuristics) by Papp from Alexandria. 13th century – Great Art by R. Lullius (St. Lullius) published in 1480
– a technique for systematic exploration of possibilities – predecessor of morphological charts.
19th century – evolutionary theories by Lamarck and Darwin (biology), Comte and Marks (sociology). Attempts of techno- and socio-Darwinism by Spencer.
End of 19th – beginning of the 20th century - beginning of psychological research in creativity. Creative Imagination by T. Ribot, works of Freud, etc.
Middle of the 20th century - System approach by Bertalanffy, Brainstorming by A. Osborn; control questions for inventors by Osborn, Thring, Laithwait, etc.
History of Creativity
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Adults' Thinking Children's Thinking "TRIZ" ThinkingFear of contradictions, aspiration to avoid them
Non sensitiveness to contradictions, absence of aspiration to avoid them in their arguments
Love for contradictions, search for contradictions in problems. Understanding that revealing and formulation of an obvious contradiction is a step toward to its resolution
Metaphysical approach, consideration the objects, processes and phenomena separately, non systematically
Syncretism, aspiration to connect "everything with everything"
Systematic approach, aspiration to reveal the connections between remote objects, processes and phenomena, that often look as though they are not connected at all
Unorganized combination of various types of deductions, that are often applied erroneously
Traduction - type of deduction, erroneous from the classical logic viewpoint, were the deductions are made from the one specific fact to another specific one
Deductions by analogue, transition of deductions, ideas, solutions between various systems, with various levels of generality (an organized combination of induction, deduction, and traduction)
Combination of logic thinking and natural intuition
Natural, inborn ability to produce an intuitive deduction
Combination of logic thinking with purposely formed intuition
"Laws obedience" - use of intuitively known or verbalized laws
"Creation of laws " -spontaneous search and development of intuitive and verbalized laws
Purposeful search and development of laws; verbalization of the intuitive laws
Attempts to brain storm the difficult problem from one shot, retreat and giving the solving up in the case of failure
Substitution of the problem. If a child is not able to solve a problem, he will purposely modify the conditions and the rules and than will solve the problem, that is possible for him to solve
Substitution of the problem by another one, that can be solved by certain rules.
Components of Creative Thinking
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1950s Brainstorming by A. Osborn Morphological analysis by F. Zwicky Value Engineering Analysis by L.
Miles Taghuchi methods Fishbone diagram by Ishikawa, etc.
1960s Synectics by Gordon – professional
Brainstorming with the utilization of analogies
Revealing and resolving contradictions by J. Page
Control of though in creative work by E. Matchett
Systemic design – PERT and PATTERN
Technological forecasting
1970s Innovative design by J. Jones Evolution of technology by D.
Sahal Quality Function Deployment
(QFD) Psychological activation by
DeBono 1980s
Third Wave by A. Toffler Six Sigma HAZOP and FMEA DFMA
1990s Innovative design by J. Jones Concurrent engineering TOC by Goldratt Reengineering by M. Hammer DFSS
Innovation Techniques besides TRIZ
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Russian acronym for the Theory of Inventive Problem Solving
Systematic, structured way of thinking supported by numerous tools
Science based on patterns of invention and evolution
What is TRIZ?
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History of evolution in different areas of technology and science, social systems, business, management, art, languages, etc.
Practical experience of thousands of scientists, inventors, engineers, managers, businessmen, etc.
Feedback from solving with TRIZ thousands of problems
Over 60 Years of Development initiated and led by G. Altshuller and involving hundreds of
scientists and inventors
More than 3.000.000 world- wide patents
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The next step in TRIZ evolution developed in the USA by Ideation International Inc.
Advanced, westernized and software supported version of TRIZ
Version of TRIZ in which Problem Solving includes:– Revealing the problem– Formulating the problem– Developing the solution– Evaluating the solution– Implementing the solution
What is I-TRIZ?
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“Osborn’s Direction”Decreasing of psychological inertia, activation of human motivation, organization of effective teamwork
“Miles’ Direction”Re-structuring of existing knowledge for effective
application of the creative process
Computerization
Computerization and use of new information
technologies
Ideation TRIZCombination of all
effective approaches to creative problem
solving and control of technological
evolution
Hybridization of different approaches to creativity
“Altshuller’s Direction”Utilization of evolution patterns and methods of idea generation based on evolution patterns
Ideation TRIZ Development
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Robust Design
Ideation TRIZ
DFMA
QFD
Theory of Constraints
FMA, HAZOP
Value E
nginee
ring
TQM
Technological Forecasting
Concurrent Engineering Brainstorming
Lateral Thinking Morphological Method
And more…
Ideation TRIZ: Collaboration with Other Methods
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Ideation Operating System for Innovation
Inven
tive P
rob
lem
S
olv
ing
An
ticip
ato
ry F
ailu
re
Dete
rmin
ati
on
Directed Evolution®A systematic procedure for strategically evolving
future generations of technological systems
A systematic procedure for resolving tough technological problems, enhancing system parameters, improving quality, reducing cost, etc. for current generations of products and technologies.
Failure AnalysisA systematic procedure for
identifying the root causes of a failure or other undesired
phenomenon in a system, and for making corrections in
a timely manner.
Failure Prediction
A systematic procedure for identifying beforehand, and
then preventing, all dangerous or harmful
events that might be associated with a system.
Control of Intellectual
PropertyA systematic procedure for increasing IP value
and providing protection from infringement and
circumvention.
IPS
DE
AFD®
CIP
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5. TRIZ and I-TRIZ: Applications, processes and tools
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6. Covidien Journey. Implementation & Execution
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Based on Future Thinking
Vision
Values
Objectives
Strategies
Goals
Initiatives
Milestones
Mission
What we want to be
What we believe in
What we are going to do
What we are going to win
How we are going to win
How we want to be measured
Tasks to convert strategies into reality
Measurement of progress
Leadership
Teams
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Based on Market Knowledge and Market Vision of the Future
Intelligence analysis Prioritize market
segmentation Segment, profiles &
trends (market lifecycles)– Value sets, buyer
criteria, price elasticity– Trends – emerging
and declining value attributes
Competitive analysis and trends
Market share tracking Market forecasting Customer readiness
assessments Strategic planning Intellectual property
planning and licensing – technology, patent fences
Readiness assessments: organizational competencies
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Put Emphasis on...
Skills / ResourcesStrategyProduct
CompensationMarket IP
Technology IPPrioritize & Selection
Company Mission Knowledge
If new “S” curve – reuse, rebuild, replace“the house”
Build Bottom-up – IP Building Blocks & Architecture
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The Ideal: Where You Want to Be
Controllable creative process
Enhanced probability of
success of options
Management Selected
Ideal Future Position
Enhanced
Decision-Making
AbilityOpportunity
Roadmap into th
e future
E
BC
D
FG
HI
J
A
Leverage Point(if we could be here we would
have a significant
competitive advantage)
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Mapping the Future Using DE
Potential long-term problems need to be understood and taken into account.
Time
Options
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Phase 0Phase 0 Phase IPhase I Phase IIPhase II Phase IIIPhase III Phase IVPhase IV
ConceptConcept Planning & Spec.Planning & Spec. DevelopmentDevelopment Test/PrototypeTest/Prototype Scale-upScale-up
Phase 0 Phase 0 ReviewReview
Phase I Phase I ReviewReview
Phase II Phase II ReviewReview
Phase III Phase III ReviewReview
Phase IVPhase IVReviewReview
Robust DesignRobust Design
QFDQFD
TRIZTRIZ
FMEAFMEA
DF(X)DF(X)
Integrated Tools
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Structured Innovation
ENGINE
OpportunityIdentification
OpportunityAnalysis
Idea Generation
& Enrichment
IdeaSelection
Concept Definition
To NPP
To TSG
Gate 2 Gate 3 Gate 6
Assess
Develop Com
Gate 1
Gate n
New Concept DevelopmentTechnology Stage Gate (TSG)
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Structured Innovation OutputNumber & GP Value of Business Concepts
Delivered to Gate 3
31 2 4 5 6Commercialize
G1DevelopAssessBuild
G2 G3 G6
•Technology “fusion” from internal/ external search coupled with Rapid Screening•Cycle Time Compression -- frees resources
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Integration within Business
Controlled Growth
Sales Growth
Earnings Growth
Financial Perspective
Business Dynamics
Market Change
Industry Change
Organizational Change
Social Change
Technological Change
Business Environment
Competitive Intelligence
Regulatory Awareness
Directing the Evolution of
Technological Systems
Technology Awareness
Business Intelligence
KnowledgeApplication
Supplemental I-TRIZ Based Research of Historic and
Inherited Ideas
Business Core Competencies, Investments &
Assets
Business Core Competencies, Investments &
Assets
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Importance of Controlling theInnovation Cycle
To TP
Tb TfCas
h flo
w
Tr
Ts BET Te
Time
NetProfitPeriod
Innovation cycle time
To Opportunity occurs
TP Opportunity is perceived
Tb Project activity beginsTf Product definition and plans freeze
Tr Product is released to production
Ts First customers are satisfied
BET Break-even timeTe Project becomes extinct
From Accelerated Innovation by Marvin Patterson
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Management of Technology
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Covidien’s Journey
IPS workshop with the project – July 28
AFD Failure Prediction with a project – August
AFD Failure Analysis with a project – September
LCD technological problem – July
What to Expect?
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7. Q&A and Closing Remarks
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“Using Invention on Demand and Directed Evolution, Ideation’s I-TRIZ staff helped us turn one patented surgical device into a core of products that we used to start a company. Our company has received its second round of venture-backed funding and will be selling its first products in the next few months. Without Ideation’s help we would have licensed our technology and would be waiting for a royalty stream for a very long time. For medical devices, I-TRIZ has proven to be the best way to attack a future market, solve design problems and to get the most out of the intellectual property we have.”
Lee I. Fenicle, DirectorIntellectual Resources ManagementCreighton University