faq’s virtual administrative assistants · virtual administrative assistants @ your service so...

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v irtual A dministrative A ssistants @ Your Service So You Can Run Your Business VIRTUAL RECEPTIONIST SERVICES HOW DOES IT WORK? We assign your business a personal phone number. You can forward your lines to our service whenever you want us to answer calls for you. HOW MANY RINGS BEFORE YOU ANSWER? Calls are often picked up on the first ring. WHEN DOES MY TRIAL BEGIN? Once we assign your number and together determine your script, your trial period begins. ANY LONG CONTRACTS AFTER THE TRIAL? No. Just a simple month-to-month agreement. DO I NEED ANY EQUIPMENT? No, all you need is call forwarding service provided by your local telephone or cell phone provider. If you do not already have a business phone number, one is included in your package. If you would like a phone unit we are happy to make one available at an additional charge. HOW MUCH CONTROL DO I HAVE? Total control. Everything from how and when we answer your calls to how we manage your messages. HOW DO I KNOW IF YOU ARE MISSING MY CALLS? You will have access (via a password that only you know) to a web control panel which details your call information: call date, time, duration and caller name Through your control panel, you can designate for calls to forward to your cell phone, block callers, even check voicemail.. HOW DO I CANCEL? Cancel any time by dropping us a note or email at least 7 days before the end of the month. HOW MUCH IS LONG DISTANCE? Unlimited local and long distance calling are included in all of our service plans. HOW DOES BILLING WORK? Our billing cycle begins on the 1st of every month. Partial months are prorated according to start date. Your invoice for the next month’s service will arrive 5-7 business days before the end of the month. If you enroll in AutoPay, you will be reminded of your automatic withdrawal 1-2 business days before the end of the month. AutoPay clients enjoy a 10% discount. FAQ’s More Questions? Just give us a call - we’re ready to help!

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Page 1: FAQ’s virtual Administrative Assistants · virtual Administrative Assistants @ Your Service So You Can Run Your Business Virtual receptionist serVices HoW Does it WorK? We assign

virtual Administrative Assistants

@ Your Service So You Can Run Your Business

Virtual

receptionist

serVices

HoW Does it WorK? We assign your business a personal phone number. You can forward your lines to our service whenever you want us to answer calls for you.

HoW ManY rinGs BeFore You ansWer? Calls are often picked up on the first ring.

WHen Does MY trial BeGin? Once we assign your number and together determine your script, your trial period begins.

anY lonG contracts aFter tHe trial? No. Just a simple month-to-month agreement.

Do i neeD anY eQuipMent? No, all you need is call forwarding service provided by your local telephone or cell phone provider. If you do not already have a business phone number, one is included in your package. If you would like a phone unit we are happy to make one available at an additional charge.

HoW MucH control Do i HaVe? Total control. Everything from how and when we answer your calls to how we manage your messages.

HoW Do i KnoW iF You are MissinG MY calls? You will have access (via a password that only you know) to a web control panel which details your call information: call date, time, duration and caller name Through your control panel, you can designate for calls to forward to your cell phone, block callers, even check voicemail..

HoW Do i cancel? Cancel any time by dropping us a note or email at least 7 days before the end of the month.

HoW MucH is lonG Distance? Unlimited local and long distance calling are included in all of our service plans.

HoW Does BillinG WorK? Our billing cycle begins on the 1st of every month. Partial months are prorated according to start date. Your invoice for the next month’s service will arrive 5-7 business days before the end of the month. If you enroll in AutoPay, you will be reminded of your automatic withdrawal 1-2 business days before the end of the month. AutoPay clients enjoy a 10% discount.

FAQ’s

More Questions? Just give us a call - we’re ready to help!

Page 2: FAQ’s virtual Administrative Assistants · virtual Administrative Assistants @ Your Service So You Can Run Your Business Virtual receptionist serVices HoW Does it WorK? We assign

Voicemail and answering machines portray an unprofessional image. Customers reaching automation will end up calling a competitor to get the product or service they need.

Often times prospective clients will call you while your hands are tied with other aspects of your business.

We make sure there is always a friendly voice to greet your callers, take messages, set appointments, give valuable information, or whatever your business needs.

• Low monthy rates

• Pay by call, not by minute

• Easy set-up; Quick pick-up

• Custom message delivery

• Superior customer service

• Unlimited long distance included

• Friendly operators

• Works wether or not you already have a business phone number

• 100% no hassle FREE trial

Why Choose VAA?

Is Your Small Business

Still Using Voicemail? or Worse...Are You Trying to

Answer Your Own Business Phone?

Choose Your Call Options

Getting Started is Easy!Complete the Virtual Receptionist Services Agreement Form. Return to our office by fax or email or call us to complete for you over the phone

A representative will contact you (usually within an hour) to confirm your request and start service.

We will contact you periodically during your free trial period to ensure our operators are managing your calls properly.

After your FREE trial period, we will review and analyze your call volume and suggest the best plan.

1.

2.

3.

4.

Choose Your Plan

Live VAA operator calls you with your messages.

Messages sent via email, fax or saved for your retrieval.

Callers placed on hold and transferred directly to you.

50 Call Package: AutoPay just $125/month (reg price: $140)

100 Call Package: AutoPay just $225/month (reg price: $250)

200 Call Package: AutoPay just $400/month (reg price: $445)

Add toll free number &/or a personal fax number with unlimited internet faxing to any package for an additional $10/month each

*After FREE trial, non-refundable $40 set-up fee required. See Terms and Conditions for full service details

100% FREE (No tricks)

• EASY Set-up: call today, start tomorrow!

• After trial period,YOU decide if you want to continue service before you are ever charged

877.484.1168 314.244.3558 314.244.3559 fx

@ Your Service So You Can Run Your Businesswww.Virtual-Assistant-Answers.com