LIBRARY PROGRAMS AND EVENTS OFFICER (0.4FTE)

RE-ADVERTISED

Position No 18.2019

Application closes: Friday 7th February 2020

4pm WST

Shire of Carnarvon PO Box 459, Carnarvon WA 6701

Phone 08 9941 1000 Fax 08 9941 0099

Web www.carnarvon.wa.gov.au Email games.m@carnarvon.wa.gov.au

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INDEX

Advertisement Page 3 Notes for Applicants Page 4 Position Description Page 6 Selection Criteria Page 10 Conditions and Benefits Page 11 Employment Application Acknowledgement Form Page 12

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ADVERTISEMENT

SHIRE OF CARNARVON ‘Catch a Taste of the Great Life’

LIBRARY PROGRAMS AND EVENTS OFFICER RE-ADVERTISED POSITION 18.2019 (0.4 FTE)

Based in Carnarvon, the gateway to Australia’s Ningaloo Coast, this position provides exceptional career opportunities, and the benefits of living within very close proximity to the Ningaloo Reef and World Heritage areas. Equally, the vast Australian outback will beckon you and a visit to the majestic Kennedy Range is not to be missed. With an exceptional climate (average yearly temp of 26°C), and a vibrant and diverse community which offers exciting culinary delights, you need to come to Carnarvon and ‘Catch a Taste of the Great Life’. The Shire of Carnarvon is looking to recruit a part-time Library Programs and Events Officer. This position provides support to the Coordinator and Library Team with the planning, promotion and delivery of library programs, events and services. The position is also required to deliver a high standard of service to library customers and assist in the efficient operation of the library and its services. To be successful in this role, candidates will need to demonstrate the following:

• Practical experience in a similar role

• Excellent customer service skills

• Well-developed computer skills, including the ability to design marketing and promotional material in a wide range of formats, including social media and website content.

This position would suit someone who enjoys variety and challenges, someone who is flexible, and embraces change and, overall, someone who is looking to make a real contribution in a small, diverse regional community. Depending on your qualifications and experience, a base salary of between $52,138.22-$56,670.09 per annum (pro rata) is offered which is exclusive of allowances (as per Shire of Carnarvon Policies) plus Superannuation (up to 11.50%) and five weeks annual leave with loading. Interested? An information package can be obtained by contacting the Executive Organisational Development Support Officer by email games.m@carnarvon.wa.gov.au or on 9941 0000, or Council’s website at www.carnarvon.wa.gov.au. To be considered for this role applications must include the Employment Application Acknowledgment and address the selection criteria. Applications should be forwarded to the Executive Organisational Development Support Officer Shire of Carnarvon, PO Box 459, Carnarvon WA 6701, or by email – games.m@carnarvon.wa.gov.au by no later than 4.00pm WST on Friday 7th February 2020. The Shire of Carnarvon is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. David Burton CHIEF EXECUTIVE OFFICER

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NOTES FOR APPLICANTS

Thank you for your interest in the position advertised by the Shire of Carnarvon. Please read the following information to assist your application. Statement Addressing Selection Criteria To be eligible for consideration, a person must meet all essential selection criteria. Although there is no right or wrong way to format your written application, you must address each selection criteria. Shortlisting (or selection for interview) is based on how well your knowledge, skills and abilities meet the selection criteria. Write your application so that the selection panel can fully appreciate your capabilities against each selection criteria. Selection on the Basis of Merit The Shire of Carnarvon is an equal opportunity employer. All applications for a position will be assessed against the same criteria included in the position description. No application will be considered until after the advertised closing date. Selection will be based on which applicant demonstrates the highest merit for the position, their past experience and ability to perform the advertised position. What to include in your application Your application should include: 1. A covering letter introducing yourself and explaining why you are applying for this position. 2. A detailed response to the selection criteria (see below for hints). 3. A current resume with the details of your past employment experience, and other information

including skills, experiences etc which you feel are relevant to the position. Also include names and contact details of at least 2 employment references. (Please provide written permission in your application for the Shire to contact your nominated referees as required by the Federal Privacy Act 2000).

4. Other information about you as an applicant e.g. address, contact numbers; and 5. Any other information about your skills, experiences etc. which you feel are relevant 6. Do not include original documents e.g. References, certificates etc. As an applicant, it is your responsibility to demonstrate to the panel how you meet the selection criteria. The following information is a guideline to the type of information required in your detailed response to the Selection Criteria: Statements should concisely describe how you meet each of the selection criteria, starting with the “essential” criteria. The statements, in paragraph form, should include examples of the type of work, be it paid or unpaid work that you have completed. In other cases, details of your qualifications may be applicable. Do not include irrelevant information or "padding"- be clear and concise. Referees and References Please nominate the names and contact details of at least two work-related referees in your Resume. Also ensure they are current, available and able to comment on your work experience or study outcomes. We recommend you contact your referees prior to applying. If you have concerns regarding advising your current employer of your application, please notify us. Applicants are advised that the selection panel can seek non-nominated referees; however, you will be advised prior to contact.

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Address for Applications Applications should quote the position number and be addressed to: Executive Organisational Development Support Officer Shire of Carnarvon, PO Box 459, CARNARVON WA 6701 or Email: games.m@carnarvon.wa.gov.au Late Applications Late applications may be accepted 5 days after closing, but only in exceptional circumstances. If accepted, a late application will only be considered up to the close of short listing and in all cases the selection panel will assess each late application on its merits. Application Process Receipt of your application will be confirmed by email. Shortlisted applicants will be contacted by telephone to arrange an interview. Unsuccessful applicants will be advised in writing once the preferred applicant has accepted the offer of employment. Canvassing of Councillors or staff will disqualify an applicant. Further Information Should you require further information about the position, please contact the staff member nominated in the advertisement by phone on (08) 9941 0000 or Email: games.m@carnarvon.wa.gov.au

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POSITION DESCRIPTION

Our Organisation The Shire of Carnarvon is a Local Government organisation that provides services, facilities and advocacy for a large regional area. The measurement of our success and our reputation depends on positive strong relationships and good customer service – from everyone. Our Objective Our Strategic Community Plan and other strategic documents provide guidance for everything we do. Our Corporate Business Plan provides the detail of what we do. These plans are subject to review on a regular basis and provide the link between the aspirations of the community and our operational delivery. Our Values Shire of Carnarvon Values:

• Courage

• Authenticity

• Excellence

• Respect and Inclusion

• Humility

• Passion

• Cohesion By defining and communicating our values we will:

• Be consistent in our customer service delivery

• Have a shared agreement about our behaviour with each other and with our customers

• Build on loyalty, trust and our reputation

• Recruit the right people into our organisation

• Promote, recognise and reward people who demonstrate these values Our values influence our interaction with each other and our customers. We reinforce our corporate values during recruitment, induction and management of our people. We ask that all employees demonstrate these values in the work they do and in the way they do it. What we do is important. How we deliver our service is even more important.

POSITION TITLE: LIBRARY PROGRAMS AND EVENTS OFFICER

DIVISION: Community Services

AWARD LEVEL: Local Government Industry Award 2010 – Shire of Carnarvon Band 7

DATE EFFECTIVE: September 2019

REPORTS TO: Coordinator Library Services

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1.0 TITLE

Library Programs and Events Officer

2.0 CLASSIFICATION

Local Government Industry Award 2010 – Shire of Carnarvon Band 7

3.0 DIVISION AND SECTION

Community Services 4.0 ORGANISATIONAL RELATIONSHIPS

Responsible to: Coordinator Library Services Supervision of: N/A Internal Liaison: Shire employees, and Volunteers External Liaison: Customers, Other Public Libraries, State Library of WA, Schools, Tertiary Institutions, Business and community groups

5.0 Extent of Authority:

• Operates under the direction of the Coordinator Library Services within established guidelines and policies of the Shire.

• Represents the Shire on working groups, forums and project management teams and emergency co-ordination, as required.

6.0 POSITION OBJECTIVES

• To support the Coordinator and Library Team with the planning, promotion and delivery of library programs, events and services which reflect the Shire of Carnarvon community needs, in keeping with the Shire’s Community Strategic Plan and Public Libraries WA Strategy.

• To promote the library as a safe space which supports lifelong learning programs while striving to deliver excellent customer service and continuous improvement in the workplace.

7.0 ADDITIONAL OBJECTIVES FOR ALL SHIRE EMPLOYEES

• Values – Commit to supporting a positive, inclusive and safe working environment through upholding Shire values.

• Organisational Development - Participate in performance management processes; participate in Leadership and Development activities, including but not restricted to induction, recruitment and succession planning.

• OHS – Comply with OHS legislation and Shire OHS-related procedures requirements.

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• Ethical Behaviour – Demonstrate a positive commitment and compliance with all EEO legislation covering all forms of workplace discrimination, harassment, victimisation and bullying; compliance with the Shire’s Code of Conduct and all Shire policies.

• Record Management - Ensure accurate and timely recording of documents in accordance with the Shire’s Record Keeping Policy and Procedures; ensure confidentiality is always upheld.

• Financial Management – Ensure all financial activities are undertaken in accordance with the Shire’s cash handling procedures.

• Budgets – Provide input into the preparation, implementation and monitoring of the library services budget for the consideration of the Coordinator Library Services.

• Strategic Vision – Participate in decision-making processes to assist in achieving the Shire’s strategic objectives as outlined in the Corporate Business Plan.

• Customer Service – Ensure that customer service is delivered in accordance with the Shire’s Customer Service Charter and relevant procedures.

8.0 KEY DUTIES/RESPONSIBILITIES Programs and Events Duties

• Support the planning, promotion and delivery of programs and events which cater for the needs of a diverse community, encouraging participation of all groups and individuals.

• Research and identify community needs and trends within the Shire of Carnarvon and align programs and events to meet these needs.

• Be responsible for the design and development of marketing and promotional material in a wide range of formats, including social media and website content.

• Prepare suitable material and/or write short newsletter/website articles.

• Assist with the coordination of Library volunteers and their participation in library programs and events.

• Collect, record and maintain program and events statistics for the library service and contribute towards reports as required.

• Assist with the preparation and acquittal of funding applications for programs and events as required.

• Assist, as required, with public functions conducted by the library and gallery and attend to enquiries by customers via phone, email or in person in relation to the above duties.

• Liaise with internal staff and teams to ensure a consistent approach to the development, management and marketing of programs and events.

• Other duties as directed. Library and Gallery Duties: As required:

• Undertake rostered Service Desk duties, including loan of resources, reference and general enquiries from both internal and external library customers.

• Shelving library materials and maintaining general order and tidiness of library resources and shelves.

• Processing new library stock, magazines and donations and repair of stock.

• Assist with the selection, processing, and delivery of loans for library patrons located in the Shire of Carnarvon remote locations.

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• Processing incoming and outgoing library stock exchanges from the State Library of WA.

• Assist with the issue of overdue notices and accounts to recover items or the cost of those items.

• Receive and receipt monies from computer use, printing, photocopying, scanning, sale of items, and payments for lost and damaged stock.

• Processing of incoming and outgoing interlibrary loans including locating and actioning the requests on the relevant computer system.

• Assist with the production of correspondence and library documents.

• Assist the public with the selection of library materials to meet their needs, in using library equipment, and in accessing library e-resources.

• Assist as required with the delivery of library services, including promotions, displays, and programmed activities.

• Complete library and gallery opening and closing procedures.

• Take personal responsibility and collaborate with others in applying skills and knowledge.

• Demonstrate a willingness to be flexible and fit into a variety of roles to meet the library’s operational requirements.

• Other duties as directed.

NOTE: Employees may be required to undertake other duties within the limits of their skill, competence and training, consistent with their band level, in any area of the Shire administration.

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9.0 SELECTION CRITERIA

Qualifications/Clearances

Tertiary qualification in the field of Library Services, Education, Events Management or equivalent and/or relevant experience.

Essential

Working with Children Check

Essential

Current ‘C’ class driver’s licence

Essential

Current National Police Clearance (required to be provided by the successful candidate only at the appointment stage)

Essential

Knowledge, Skills and Abilities

Well-developed computer literacy skills (Microsoft Office Suite), including web navigation and research skills.

Essential

Excellent customer service skills and demonstrated experience working in a customer service environment.

Essential

Excellent interpersonal and teamwork skills.

Essential

Demonstrated verbal and written communication skills. Essential

Demonstrated ability to effectively organise and manage own workload and work without direct supervision

Essential

Ability to use mobile technologies, web services and online resources

Essential

Ability to adapt to change

Essential

Flexibility to work rostered hours according to operational requirements.

Essential

Experience

Practical experience in community engagement, including public consultation in identifying community needs and trends.

Essential

Experience in the design and development of marketing and promotional material in a wide range of formats, including social media and website content.

Essential

Experience in the preparation and acquittal of funding applications.

Desirable

Practical experience working in a public library environment.

Desirable

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CONDITIONS OF EMPLOYMENT Conditions of employment may include but not limited to the following:

• Employed under the conditions of Local Government Industry Award 2010

• Shire of Carnarvon Band 7

• A 6-month probationary period will apply

• 16-hour week

• 5 weeks annual leave, plus 17 ½ % loading per annum.

• Depending on your qualifications and experience, a base salary of between $52,138.22-$56,670.09 10 days (approximately) sick leave per annum.

• Council subsidies the cost of uniforms – As per Council Policy.

• No housing is provided for in the position however a housing subsidy applies – As per Council Policy.

• A district allowance of $1,020 pa is payable. Should your partner be either unemployed or not claim a district allowance from their employer, you may claim a further $1,020 for your partner.

• Superannuation: - - Superannuation Guarantee (SGC) payable at 9.50% of Employee Salary is offered – payable

by the Council. Optional Superannuation in addition to the above is payable on the following basis: - Employee Contribution 5% or greater. Council Contribution 2% (current and subject to Policy)

• Direct banking of pays.

• Parental leave.

• Council maintains a smoke free working environment.

• The Shire of Carnarvon is an Equal Opportunity Employer.

• Employees are required, as a condition of employment, to have completed a medical examination prior to appointment.

• All employees are required as a condition of employment to have signed the Confidentiality Agreement.

• Employees will be required to have Federal Police clearance prior to appointment (less than 6 months old).

• The choice of whether you wish to join the Union is yours. Membership of unions is not compulsory.

• Council is extremely safety conscious and the employee as a condition of their employment will be required to abide by Council’s safety management systems and procedures.

• Shire of Carnarvon has an Injury Management Policy.

• Shire of Carnarvon has a Code of Conduct which all employees must adhere to as a condition of their employment.

• Attending work under the influence of alcohol and/or drugs is strictly prohibited.

• All moneys owed to the Shire of Carnarvon will be reimbursed by the employee upon termination of employment. Such reimbursement can be by way of (yet not limited to) deductions from employee’s termination payments.

• You are responsible for attaining and maintaining all relevant Western Australian motor vehicle driver’s licences of the classes as stated in the Position Description. Failure to attain and maintain such licences may jeopardise continuing employment with the Council.

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PO Box 459

CARNARVON WA 6701

Phone 9941 0000

Fax 9941 0099

Email games.m@carnarvon.wa.gov.au

www.carnarvon.wa.gov.au

PLEASE ATTACH THIS FORM TO THE FRONT OF YOUR APPLICATION

PLEASE PRINT IN BLOCK LETTERS

POSITION APPLIED FOR

SURNAME

GIVEN NAME

ADDRESS

DATE

CONTACT NUMBERS Mobile Home

It is Council’s practice to shortlist, interview, and make a job offer within four weeks of the advertised closing date for the vacancy. Your application is currently being assessed against the selection criteria and I anticipate that interviews for shortlisted applicants will be conducted within the next two weeks. If you have not been contacted within that time your application may have been unsuccessful. In the meantime, please do not hesitate to contact the undersigned should you have any queries relating to the lodgement of your application. Your interest in the Shire of Carnarvon and this position is appreciated.

David Burton CHIEF EXECUTIVE OFFICER

Shire of Carnarvon

EMPLOYMENT APPLICATION

ACKNOWLEDGEMENT