managing social media august 2013

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Managing Social Media Presenter: Diana Silveira

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Page 1: Managing social media august 2013

Managing Social MediaPresenter: Diana Silveira

Page 2: Managing social media august 2013

Agenda•Social Media Explored•Basics of a Social Media Plan•Creating a social media schedule•Tips, Tricks and Tools to succeed

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Social Media

FacebookTwitter

Pinterest LinkedIn YouTube/Vimeo FourSquare Google+ Vine Instagram Tumblr

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Social Media Explored

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http://on.mash.to/11fnSgl

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Demographics

http://bit.ly/Sd7WHe

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Facebook• 1 Billion Users• Most Popular Social Media

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Microblogging:Your message in 150 characters

• 18-49 year old demographic• Connecting known and new users• Conversational – especially for events

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Social Media Sites in a nutshell…• Facebook: All – existing library users. • Twitter: New/Existing Users GenX, GenY and GenZ• LinkedIn: Professionals, Older

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Demographics• Pinterest: Woman, GenX• Tumblr: YA• GoodReads: Your booklovers• Instagram: 18-29

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Basics of a Social Media Plan

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• Brand Each location v Centralized Social Media

• What social media to utilize?

• Who is on the team/roles

Decisions

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Promotion, Promotion, Promotion

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DO YOU HAVE SOCIAL MEDIA PLAN?DO YOU HAVE A SOCIAL MEDIA TEAM?

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Creating a social media schedule

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BALANCING:CONTENT CURATION & ORIGINAL CONTENT

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http://bit.ly/16wSbHc

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Why is Content Curation Important?

• Growing quantity led to sinking quality• Trust is invaluable  • We live in a social world• Content is powerful  

http://onforb.es/16wSYYx

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Sample Plan

Download it at: http://goo.gl/3CI4W

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Collaborate Online• Google Docs and/or Google Calendar

http://bit.ly/Rlq30x

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Create your updates in advance

http://bit.ly/SdbWau

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Tips & Tricks to Succeed

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Basic Dos• Fill out all “information areas”• Avoid Over, Underposting or Binge Posting• Remove or Shorten the URL when sharing links• Keep your sharing RELEVENT! • Make content about fans not You

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• Keep it Simple & Brief• Be to the point• Be clear – what is your call to action?• Engage • Photos and Video are a must!

http://on.mash.to/OXTd7D

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CUSTOMIZING YOUR MESSAGE: A GAME

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WHAT SOCIAL MEDIA?

Library booksale for new public computers starts tomorrow. Pass it on! #library #freecomputers #tarponsprings #gaming

Page 27: Managing social media august 2013

Booksale for new computers starts tomorrow. Computers are for you! And are available free anytime we are open.

WHAT SOCIAL MEDIA?

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Booksale for new computers starts tomorrow- these computers will help us provide computer classes, resume assistance and more.

What Social Media?

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Booksale for new computers starts tomorrow- these computers will have extra CPU and be awesome for gaming programs this Summer.

What Social Media?

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WHAT SOCIAL MEDIA?

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Consider Social Media Contests• Photo Contest• Follow to Win• Trivia• Check-in Contests• Finish this sentence…

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Usage Statistics• Review Statistics as a team regularly• Focus on engagement – not just “likes”• Decide: What does success look like?

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HootSuite

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Some More Tools

FREE• Alerti/Google Alerts• Google Analytics• Topsy• Hootsuite

PAY• Wildfire

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Questions?

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Diana [email protected]

slideshare.net/dee987 delicious.com/dee987/socialmediaplanfacebook.com/NovareLibraryServices

877-816-9638