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Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP Sales Juniper Networks Oracle VCP Success Series

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Page 1: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

Santanu Biswas, Director of Applications

Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc.Gerald O’Sullivan, Regional Manager Enterprise VCP Sales

Juniper NetworksOracle VCP Success Series

Page 2: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

2

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor

Page 3: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

© 2009 Oracle Corporation – Proprietary and Confidential

Agenda

• Introductions

• Juniper Networks VCP Success Story

• Supply Chain Fusion, Inc.

• Wrap Up

• Q&A

Page 4: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

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Santanu Biswas, Director of ApplicationsIT leader with years of solution delivery and operations. Santanu brings years of enterprise solution implementation experience and strategic vision in Supply Chain, Finance, e-Commerce, and Reverse Logistics areas. He brings the insight from a enterprise IT point of view and can speak to the challenges and opportunities viewed from inside of organizations.

Duane Hardacre CPIM, Managing Partner for Supply Chain Fusion, Inc.As an Industrial & Operations Engineer, Duane has over 15 years experience in Manufacturing and Supply Chain Operations including a tenure in Asia helping companies offshore /outsource. His experience ranges from head of global supply chain, Corp. System Strategy, to “Tier One” management consulting. He now focuses on his clients’ strategic “Value Chain” roadmap to ensure alignment with their objectives, and the impact on the processes, organization, metrics and software in order to deliver the right solution.

.

Gerald O’Sullivan, CPIM – Regional Manager Value Chain Planning Enterprise Sales

Executive Sponsor of Fortune 1000 Value Chain Planning Implementations. Thought leader in the Value Chain Planning Group at Oracle. He has over 25 business experience in the supply chain planning area, working the last 12 years delivering Value Chain Planning solutions at Oracle with many Fortune 1000 customers. BS, MBA,

Introductions

Page 5: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

55

Oracle Value Chain Planning SolutionComplete ● Open ● Integrated ● Modular ● Flexible

Demand SignalRepository

DemandManagement and

AdvancedForecasting

CollaborativePlanning

ProductionScheduling

Global OrderPromising

Service Parts

Planning

Trade PromotionPlanning andOptimization

Advanced SupplyChain Planning

StrategicNetwork

Optimization

RT Sales and OperationsPlanning

Adv. PlanningCommand

Center

• Single source of truth• Integrated with ERP

Deductions andSettlement

ManagementRapid Planning

Inventory Optimization Planning

Manufacturing Operation

Center

Page 6: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

© 2009 Oracle Corporation – Proprietary and Confidential

Agenda

• Introductions

• Juniper Networks VCP Success Story

• Supply Chain Fusion, Inc.

• Wrap Up

• Q&A

Page 7: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

7 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

SETTING THE AGENDA FOR THE NEXT DECADE

Juniper Networks is transforming the experience and economics of networking

Page 8: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

8 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Juniper

Founded: February 1996

NYSE: JNPR

CEO: Kevin Johnson

Founder and CTO: Pradeep Sindhu

Headquarters: Sunnyvale, California

Employees: 9,000+ employees and offices in 47 countries

Revenue: USD $4.093 billion (2010)

Offering in Routing, Switching, Security, Software, Wireless space

Complex supply chain operations – both BTS, CTO and Outsourced (on-Shore/off-shore)

Channel – Direct, OEM, Distribution Partners

Market Segment – Service Providers, Enterprise

Page 9: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

9 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Juniper's Systems Landscape

Oracle ERP 11.5.10

SIEBEL 8.0.0.9

Demantra 7.3.01

Page 10: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

10 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Juniper's Legacy Process / System Landscape

BU-1Finance

OperationsPlanning

BU-2Finance

BU-3Finance

MeasureReconcile and

Report

BU-1PLMs

BU-2PLMs

BU-3PLMs

30 - 40 PLMs Total

Contract Mfg

Page 11: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

11 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Project Key Objectives

Establish a common platform to normalize the processes between and within the different functional groups / organizations / business units.  Repeatable, sustainable, and scalable Slice and dice capability at multiple levels of data aggregation Single source of truth Support both top-down and bottoms-up perspectives in the forecasts

Establish a connected system / solution from: Financial Plan PLM Bookings Forecasting Operations Demand Planning Plan CM level Demand Planning Closed Loop Reconciliation

Expand the process to include / connect both revenue and shipment forecasts

Page 12: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

12 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Project Key Objectives

Reduce the effort and cycle time of the current monthly forecast cycle and support S&OP process Consolidate the data into Demantra Minimize manual touches and data manipulation Become data users to drive intelligence rather than data gatherers Replace multiple legacy system and disparate Excel spreadsheet forecasts

Establish a baseline solution and platform from which to evolve and grow with the business. Key next steps: Leverage Demantra to enable S&OP even more..(exceptions, collaboration,

metrics) Bring “Supply Commits” into Demantra to drive better a better consensus

plan as well as S&OP analysis / exceptions. Tune the Statistical Engine

Page 13: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

13 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Key Design Elements & Scope

Across multiple “autonomous” business units

No Single Executive Sponsor

SCF Delivered “End user Training” to more than 60 Demantra users

Incorporate the different Business Unit PLM forecasting models:

Distribution Channels / Channel Inventory

Opportunities and Quotes from CRM are split into Pipeline, Base and Upside probability percentage bands (Siebel)

Financial Reconciliations (Grosse Versus Net)

Standard Demantra Configure to Order (CTO) and Attach Rates with custom integration to EBS

o Centralized “SBOM” creation / maintenance process leveraging Oracle EBS “Alternate” Boms

Page 14: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

14 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Key Design Elements & Scope

Customer stratification: Internal and External customers

OPS Demand plan process elements included: Final PLM Bookings Forecast

Internal Forecast (NPI & Sustaining)

World Wide Demand Plan (w/ offset factor)

Bookings, Backlog, Shipments, SIS, & Consumption

DOF Fulfillment Location (% Split)

Page 15: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

15 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Juniper High Level Process

Demantra

PLM

Worldwide Level

OPS

WW/Region Level

OPS

DOF Site Level

Contract Manufacturer

Supply Commit

Supply Chain Visibility Tool

Ops Planning

Oracle EBS Data Inputs

Siebel Data Inputs

Communicate

Plan

Supply CommitMgmt (Excel)

Ops Planning

Bookings Forecast

DOF Demand Plan

Global Demand

Plan

Future Phase

Several Key “conversions”• Offset Factor • Quarter to Month Spread• DOF Fulfillment Split %

BG Finance

Financial Target / Guidance

Page 16: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

16 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Demantra Data Integration Architecture

DemantraDemantraDaily

Daily

WeeklyManual

Manual

Oracle EBS • Shipments • Backlog• Bookings• Returns• Standard Frozen Unit Cost• Bill of Material Parent,

Child• SKU• Product Line (P4, Alternate)• Product Family (P4,

Alternate)• Business Unit (P4, Alternate)• Business Group (P4,

Alternate)• Item Status• Item Type• Planner Code • Item Relation, OEM JV Type• EOL / FRS Dates• Plan Type• Customer• Region / Sub-Region• DOF Site• Corporate Price List

Siebel• Quotes• Opportunities

Operations Planning• Internal Forecasts• SIS• ROP• Quarter to Month Spread %• DOF Split %

Channel Inventory• On hand units• On hand $

BG Finance• Sales Achievement Guidance• Sales Achievement Actuals• Net Shipment Target• Revenue and Adj Guidance• Sell In and Net Discounts

Page 17: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

17 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

CTO Forecast Input Worksheet with CTO - BOM

Parent Item (Base Model)

Child Items (Options)

Attach Rate Override

Attach Rate Final

Exploded Dependent Demand

Dollarized Summaries

Page 18: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

18 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

PLM Main Forecast Summary & Entry

Forecast review Forecast override entry Siebel Pipeline Historical snapshots ASP Oracle Bookings Consumption Delta analysis Scroll through items

within product families Launch worksheet to drill

down using Open With

Usage:Centralized view of important forecasting data and independent forecast entry

Page 19: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

19 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Immediate Results for Financial Reconciliation Exception Management

After updating your forecast, save and refresh your Financial Reconciliation worksheet to immediately see the change impact in dollars

No need to wait for a report run

Repeatable process

Page 20: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

20 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

UPK Training MaterialsOne of SCF’s Accelerators

As a Job Aid, training instructions in the UPK format can increase the speed of implementation. Enables self-study training through the web.

End User Documentation and Training

Supply Chain Fusion provides comprehensive professional level training.

Training & Documentation are Critical!

Training & Rollout

Page 21: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

21 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Requirements & DesignRequirements & Design

Develop & TestDevelop & Test

Go-live

Develop Integration Develop Integration

CutoverCutoverInt. Test (Users) UAT

Int. Test (IT only)

Nov

Deliver TrainingDeliver Training

Design (MD050/070)Design (MD050/070)

CRP1

DevelopTraining

DevelopTraining

Dec Jan Feb Mar Apr May Jun

Deploy & SupportDeploy & Support

IMPLEMENTATION TIMELINE

Jul/Aug

CRP2

Design Workshops

Page 22: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

22 Copyright © 2009 Juniper Networks, Inc. www.juniper.net

Change Management Process change Excel to Demantra Communication & Training

Executive Support Resource availability Data, Data, Data…& Integration!!

Keys to Successful Projects

Optimal Process & System

The Process & System Evolution The Process & System Evolution

Phase I Phase II Phase III

Optimize at the “Juniper Level” – Not everyone wins all the time

Don’t do it all at once - (Crawl, Walk, Run) Commitment to Scope (Simplify when possible)

Lesson’s Learned

Process

TechnologyData

People

Page 23: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

© 2009 Oracle Corporation – Proprietary and Confidential

Agenda

• Introductions

• Juniper Networks VCP Success Story

• Supply Chain Fusion, Inc.

• Wrap Up

• Q&A

Page 24: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

Supply Chain Fusion, Inc.

Process

Where Strategy Meets Execution

People/Process/Technology

People

Technology

Bringing It Together

Page 25: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

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Specialized consulting firm focused on leading edge supply chain processes & metrics

Process experts with the real-world industry experience and system “know-how” to drive process and organizational change through successful implementations

Through years of experience, developed a progressive methodology fusing people, process and technology to accelerate implementations without compromising quality

Who We Are

What We Do

Enable supply chain processes through Oracle Value Chain Technology

Add value at any or all stages: Strategic Road-mapping, Assessments, Process design / Re-engineering, Full Implementations, Project Mgt., and/or Support

Drive the right supply chain solutions with our clients by providing unparalleled professional services with consultants who have real industry and process experience and understand how systems can be properly leveraged to drive metrics and add the desired value, and change……..Where Strategy Meets Execution.

Our Mission

At A Glance…..

Page 26: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

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Supply Chain Process & Strategy

Sales & Operations Planning Demand Forecast / Demand Management Fulfillment Planning, Distribution Planning,

Production Scheduling Processes Process Re-engineering / Standardization Supply Chain Assessment and Strategic

Road-map, System Selection & Architecture Supply Chain Metrics / Benchmarking Procurement Strategies / Supplier Score

Card Supplier / CM or Customer Collaboration

(CPFR) Supplier Selection, Rationalization and Off-

shoring Manufacturing Outsourcing or Off-shoring

Assessments, Guidance and Road-Map, Project Management.

Business Consulting Services

Supply Chain Services

Demantra DM, AFDM and S&OP, Engine Tuning

Demantra Predictive Trade Planning (Promotions)

Demantra Trade Promotion Optimization

Rapid Planning

Advanced Supply Chain Planning (ASCP)

Advanced Planning Command Center (APCC) ……OBIEE

Collaborative Planning (VMI, CVMI, iSupplier )

Inventory Optimization (IO)

Global Order Promising (GOP)

Spare Parts Planning

Strategic Network Optimization (SNO)

Production Scheduling

Manufacturing Operations Center (MOC)

Demand Signal Repository

Order -to-Cash, Purchase-to-Pay, Manufacturing and Distribution EBS Modules

Oracle “Value Chain” Services

Page 27: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

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What Separates SCF…….

Award Winning Referenceable Implementations (Process & Technology) Pioneer of the Year (Demantra & Collaborative Planning) Aberdeen Group: SCF process design resulted in the client being a finalist for the “Supply Chain

Process Excellence Award ” Solution featured in a “Logistics Viewpoints” Article by the ARC Advisory Group. Solutions presented at the Open World conference 2006-to-present Solutions / Clients have presented at OAUG and CES (Consumer Electronics Show) High Technology Industry Excellence Award 2011

Accelerators: Proven design templates, industry best practice process templates,

and training tools & content all wrapped into a methodology that allows rapid design- to-implementation without compromising on quality

Strategic “Value Chain” partner for Oracle, allowing us to leverage our access to key Oracle value chain resources as well as the PMO office and development

“Well Oiled Machine” Due to the extensive experience our consulting team has working together, we bring an immediate Synergy, Chemistry and Cohesiveness to the project team

Passion & Focus…..This is what we do, This is all we do……ask our clients!

Page 28: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

28

What Separates SCF

Acknowledged leaders in Best Practice Processes and Change Management and Service Delivery

Demantra Advanced Supply Chain Planning Collaborative Planning (VMI, Consignment) & iSupplier

Page 29: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

29

What Separates SCF: Value Chain MappingBig Picture Experience; Ability to Pull It All Together & Drive Focused Results

How to Map the Value Chain Components To The Overall S&OP Process and Supporting Sub-Processes

• Incrementally / Phased• Holistically • Based on Business

Drivers• Business Priorities, Etc..

Ability To Put It All Together!

Page 30: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

© 2009 Oracle Corporation – Proprietary and Confidential

Agenda

• Introductions

• Juniper Networks VCP Success Story

• Supply Chain Fusion, Inc.

• Wrap Up

• Q&A

Page 31: Santanu Biswas, Director of Applications Duane Hardacre, Managing Partner, Supply Chain Fusion, Inc. Gerald O’Sullivan, Regional Manager Enterprise VCP

Key Take A Ways from Today’s SessionEvaluating the Impact of Decisions and Trade Off’s

• Insights to effectively make decisions on "key trade-offs" evaluating impacts on customer service, source of supply and financial value.  

• End-to-end integrated supply chain management for shaping, sensing, and analyzing demand to the customer.

• Generating large improvements in forecast & plan accuracy, providing end to end supply chain cost and performance improvements.