content as a conversation: collaborating with content strategists

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CONTENT AS A CONVERSATION: COLLABORATING WITH CONTENT STRATEGISTS AHAVA LEIBTAG PRESIDENT AHA MEDIA GROUP, LLC @ahavaL

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Ahava Leibtag presents how a content strategist can help you create valuable content.

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Page 1: Content as a Conversation: Collaborating with Content Strategists

CONTENT AS A CONVERSATION:

COLLABORATING WITH CONTENT STRATEGISTS

AHAVA LEIBTAGPRESIDENT

AHA MEDIA GROUP, LLC

@ahavaL

Page 2: Content as a Conversation: Collaborating with Content Strategists

@ahavaL #UXPA2013

CONTENT STRATEGIST

Page 3: Content as a Conversation: Collaborating with Content Strategists

@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

CONTENT IS A CONVERSATION.

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@ahavaL #UXPA2013

TO WHOM ARE WE TALKING?

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@ahavaL #UXPA2013

WHO ARE WE?

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@ahavaL #UXPA2013

WHY IS CONTENT SO SCARY?

• Intimate• Politically sensitive•Opaque•Dangerous• Requires definition

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@ahavaL #UXPA2013

CONTENT REVEALS TO THE WORLD WHO WE ARE.

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

Content Strategy Basics

Content strategy is concerned with 2 issues:

1. Aligning your content with your business goals

2. Helping your users accomplish their goals

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@ahavaL #UXPA2013

Content is a shared system of assets within your

organization.

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@ahavaL #UXPA2013

CONTENT IS THE CONVERSATION THAT FUELS

THE SALES PROCESS.

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

PEOPLE

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@ahavaL #UXPA2013

PROCESS

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@ahavaL #UXPA2013

TECHNOLOGY

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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How can a content strategist help you?

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1. Shareable (Formats)2. Findable (SEO)3. Readable (Structure)4. Understandable (Don’t

let content break design)

5. Actionable (Find the right cues)

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@ahavaL #UXPA2013

#1: Shareable (Formats)

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

#2: Findable (SEO)

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@ahavaL #UXPA2013

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How do we create a better UX?

All Part of an IA Team•Data architect• Taxonomist• SEO Expert

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@ahavaL #UXPA2013

Load Times

Reduced the amount of time Google needed

to crawl the site by 50%, which resulted in 1.5 seconds per page

view

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@ahavaL #UXPA2013

Saved REI Users 22 Years

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@ahavaL #UXPA2013

Content strategists need to know the front end.And the back end.

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@ahavaL #UXPA2013

#3: Readable (Structure)

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

We must unlearn what we have learned.

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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Multi-Channel Publishing

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@ahavaL #UXPA2013

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Content Modeling

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@ahavaL #UXPA2013

#4: Understandable

(Don’t let content break

design)

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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Let us tell you.With character counts and all.

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@ahavaL #UXPA2013

Display content so people can actually read it.

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@ahavaL #UXPA2013

• People like to scan.• But then they find something they want to

read.• Then they read it.• Then they share it.• Isn’t that amazing?• It’s kind of like how it’s always been, right?

(See cave painting, libraries, newspapers left on train, articles clipped and sent to family members through the MAIL….)

• It’s just speed and technology that have changed.

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@ahavaL #UXPA2013

People Read. We Help.

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@ahavaL #UXPA2013

Design Spec/Page Template

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@ahavaL #UXPA2013

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#5: Actionable (Find the right

cues)

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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@ahavaL #UXPA2013

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QUESTIONS?

Ahava LeibtagAha Media Group, LLC

[email protected]: ahavaL301-452-5331