performance management using competency assessment technique and 360 feedback details

19

Click here to load reader

Upload: aishwaryaasn

Post on 20-Feb-2016

217 views

Category:

Documents


0 download

DESCRIPTION

Competency

TRANSCRIPT

Page 1: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

PERFORMANCE MANAGEMENT

Page 2: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Performance Management using Assessments

Page 3: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Performance Management Needs

Identification of star performers

• To identify high potential employees/star performers from various managerial levels in order to groom them for leadership positions in the future

• To incorporate an assessment process which is scientific, standardized and fair so as to demonstrate credibility of the process and gain confidence of all related stakeholders

Leadership development

• To identify the strengths and weaknesses of key employees and to identify their development needs so as to plan and implement focused developmental initiatives

• To develop a robust and sustainable leadership pipeline, so as to enable the organization to effectively pursue and achieve its business objectives

Page 4: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Talent Management --- Benefits of the Ma Foi CAT module

Person-Job Fit Know the “percent match” and access narrative descriptions of personality-based similarities and differences between the job profile and the test taker.

Person-Job Fit Matrix Evaluate assessment results compared to multiple job profiles at your organization using “percent match” to make post-hire assignments as well as placement decisions with current employees.

Client-Specific Competencies Identify specific competency strengths and limitations that can be used as a starting point for training needs identification and development at your company.

Talent Potential Identify current and future star performers through commonly desired talents such as sales potential, leadership potential, and creative potential.

Leadership Style Get to know your future leaders so you can make better placement decisions, ensure that their style matches an assignment or team, and provide them with an awareness of how their style will be perceived by others.

Big 5 Narrative Detail Gain deeper insights into an employee's expected behaviors, motivators, and interpersonal style through interpretive information that describes the employee's tendencies along the Big 5 Global Factors.

Page 5: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

RANGE OF ASSESSMENT AND ORGANIZATION DEVELOPMENT SERVICE OFFERINGS

Page 6: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Assessment Service Offerings :

Psychometric Testing through world renowned tools and international alliances Counseling / Coaching / Feedback assignments

Assessment & Development Centers

Competency Mapping

In House/Public orientation and certification programs in 16PF.

Job Profiling and Person-Job fitment Study

Team Building Assignments/Leadership Development Workshops

Organization Climate Study

Behavioral Interviewing Skills Workshop

Competency based Interviewing Skills Assignment

360 Degree Competency based Assessment and Feedback Competency Assessment Technique – CAT module **new

Page 7: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

From IPAT stable

16 Personality Factors (PF) Test• Developed by Dr. Raymond Cattel in 1949

• Owned by IPAT (Institute of Personality & Ability Testing) in the US & OPP in UK

• Translated into more than 40 languages world-wide

• 6 different reports of the same person can be generated

• High Reliability & Validity

• Reliability Index of 0.85

• Established validity Indices

• 5th and Latest Edition represented solely by Ma Foi in India

Page 8: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Wide variety of Testing tools

PSL Range of Tools: Personality Assessment Tools

Occupational Personality Inventory (OPI)Rapid Personality Questionnaire (RPQ)

Function Based Personality Assessment Customer Service Questionnaire (CS7)Advanced Sales Questionnaire (ASQ)

OthersMotivation Questionnaire (MQ)

Infinity Series

Page 9: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

EBILITIES – GMA - Measuring General Mental Ability

The GMA test is a self-administered, timed test that uses abstract designs, shapes, and colors to help measure general ability. The GMA IQ score helps estimate an individual's general intellectual ability and the 5 subtest scores provide additional information about the individual's performance.

• Self-administered, 15-25 minute, different timed test for different levels.

• Administered individually or with groups.

• Highly correlated with other intelligence measures, the GMA test helps provide convenience without sacrificing quality.

• The nonverbal format helps overcome language, cultural and educational barriers, making it useful with diverse populations.

• Requires less training for administrators than many other general abilities tests.

Page 10: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Other Tests cont …..

• MBTI

• Firo-B

• Belbin Team Analysis

• Emotional Intelligence Test

• Executive Profile Survey

• Comprehensive Abilities Battery – Series of Aptitude tests

• Creativity and Strategic Innovation test modules

Page 11: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

360 Degree Assessments

Page 12: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

The 360 Feedback Concept

Page 13: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

The 360 Degree Feedback Process

Page 14: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Advantages of

To the individual: Helps individuals to understand how others perceive them. 

Uncover blind spots 

Quantifiable data on soft skills

To the team: Increases communication

Higher levels of trust

Better team environment

Supports teamwork

Increased team effectiveness

To the organization: Reinforced corporate culture by linking survey items to organizational leadership competencies and company values

Better career development for employees 

Promote from within 

Improves customer service by involving them

Conduct relevant training

Page 15: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

360 Deg. Competency Assessment -- Ma Foi Leadership Benchmark

Assessing existing and aspiring managers on their Leadership qualities

Features: By implementing the Leadership Benchmark™ managers will be able to:

1. Gain feedback on how well they have established the four leadership conditions with the people they must lead and influence.

2. Develop a personal leadership plan to address each of the four leadership conditions, i.e. how they will establish: A shared understanding of the environment in which the organisation is operating

A shared sense of direction

A shared set of values and a feeling of team

A shared feeling of power

3. When completed a second time, track progress in each of the four areas.

This tool can be used to help;

(1) improve leadership effectiveness

(2) effect change in the organisation and/or

(3) initiate a specific training or development program.

Page 16: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

360 Deg. Management Competency Assessment -- Ma Foi Management Skills Inventory

This tool help in Assessing skills of frontline and mid level managers Tool Assesses the following skills : Communicating Making Decisions Resolving Conflict Managing Change Developing Staff Serving Customers Measuring Results Negotiating

Planning Handling Pressure

Delegating Motivating Staff

Maintaining Systems and Procedures

Interviewing

Influencing Others

Solving Problems

Page 17: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

360 Deg. Management Competency Assessment -- Ma Foi Management Competency Assessment

Feedback on 5 different areas; Setting Goals and Performance Standards Coaching Assessing Performance and Providing Feedback Providing Recognition and Rewards Managing for Continuity of Performance

Each of the 5 areas tests on 10 different behaviors, totally 50 behaviors managers get feedback on.

Assessing Managerial effectiveness targeting mid level managers

Page 18: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

Advantage innovative testing service provides you with several advantages:

• Competency Based Selection

• Placement in the right role

• Identification of star performers early in their career

• Promotion / Potential analysis

• Special Training

• Competency Gap Analysis

• Diagnosis of Developmental needs (Development Centers)

• Cost effective solutions compared to other vendors

Page 19: PERFORMANCE MANAGEMENT Using Competency Assessment Technique and 360 Feedback Details

For More Information :

Kindly get in touch with me for more information :

Ajay Venkatesh

Consultant – BD

[email protected]

919890808848 | 022 - 67232194