managing social media

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Managing Social Media Pamela Muldoon

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This presentation offers up some data on the 6 main social sites.

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Page 1: Managing Social Media

Managing Social Media

Pamela Muldoon

Page 2: Managing Social Media

Industrial Model Marketing

• Brand• Message• Person

Page 3: Managing Social Media

Coca-Cola: Brand

Page 4: Managing Social Media

Coca-Cola: Message

1886 1928

1952

1963

1970

Page 5: Managing Social Media

Coca-Cola: Message

19711979 1982

1986

1993-Present

Page 6: Managing Social Media

Coca-Cola: Person

Muhtar Kent,Chairman of the Board & Chief Executive Officer

The Coca-Cola Company

Page 7: Managing Social Media

Marketing Flipped 180 Degrees

• Person• Message• Brand

Page 8: Managing Social Media

Marketing Flipped 180 Degrees

Example #1• Person: Denny Hecker

• Message: What is the message today?• Brand: How do you feel about his brand

today?

Page 9: Managing Social Media

Marketing Flipped 180 Degrees

Example #2• Person: Tom Petters

• Message: What is the message today?• Brand: How do you feel about his brand

today?

Page 10: Managing Social Media

Marketing Flipped 180 Degrees

Example #3• Person: Tiger Woods

• Message: What is the message today?• Brand: How did many brands associated with

Tiger Woods react to his scandal?

Page 11: Managing Social Media

Marketing Flipped 180 Degrees

Example #4• Person: Rush Limbaugh

• Message: What is the message today?• Brand: How did many brands associated with

Rush’s show react to his message?

Page 12: Managing Social Media

Personal & Professional

• Creating a personal brand alongside the Ford Brand• All social platforms, speaking, featured in books

Scott MontyHead of Social MediaFord Motor Company

Page 13: Managing Social Media

Personal & Professional

• Billionaire Business Magnate• Author, speaker, humanitarian• Yes, he writes his own blog Richard Branson

Founder, VirginCEO, Virgin Media

Page 14: Managing Social Media

90% of consumers online trust recommendations from people they know

61% of respondents say After following a brand they will talk about the company or product

50% of small businessOwners report gaining new customers through social media

53% of respondents say After liking a brand will likely purchase product/service or recommend

70% of consumers trust options of unknown users

The Social Consumer

Page 15: Managing Social Media

Level The Playing Field

• All businesses can participate• The cost of entry is minimalAsk Yourself Two Questions:1. Can I Reach My Target Audience With This

Social Platform?2. Am I willing to tackle the learning curve of

this platform? (or do I have a team member who can?)

Page 16: Managing Social Media

150+ Million Active Users

Executives From All Fortune 500 Companies

New Member Joins Every Second

Average User Age:25-55

Median Age: 44

LinkedIn

2 Million+ Company Profiles

Page 17: Managing Social Media

04/07/2023

833+ Million Active Users; Set to hit

1 Billion by August 2012

Average User Time:55 Minutes

50% Log In Daily

Average User Age:18-44

Median Age: 38

Facebook

Page 18: Managing Social Media

04/07/2023

Fastest Growing Population:

Women

2nd Fastest Growing Population:

Seniors

Facebook

Page 19: Managing Social Media

04/07/2023

475+ Million Active Users

1 Billion Tweets Posted Weekly

55% Use Twitter via Mobile Device

Average User Age:18-44

Median Age: 39

Twitter

Page 20: Managing Social Media

04/07/2023

800+ Million Unique Users

More video is uploaded in 30 days than created by NBC, CBS, ABC in the past 60 years

60 Hours of Video Uploaded Every Minute

Average User Age:18-54

YouTube

Page 21: Managing Social Media

04/07/2023

90+ Million Active Users

Search Is Now Personal

Users:70% Male

30% Female

Google+

Page 22: Managing Social Media

04/07/2023

100+ Million Unique Users

Great Platform For Visual Business Models

Average Use Time 1 hour, 17 minutes

97% of Users Are Women

Pinterest

Drive Traffic To Business Website

Page 23: Managing Social Media

Connect With Pamela

Pamela MuldoonNext Stage Media Group

[email protected]

www.nextstagemediagroup.com

www.facebook.com/NextStageMediaGroupwww.facebook.com/ContentMarketing360

@pamelamuldoon @NextStageMedia

www.linkedin.com/in/pamelamuldoon

www.gplus.to/pamelamuldoonwww.gplus.to/NextStageMediaGroup