www inbound factory compliance manual for footwear...2019/08/14 · • vcp 7.5.1.9 – sample pro...

SUPPLY CHAIN MANAGEMENT

Vendor Compliance Manuals

Updated by: Krista Burdette, Vendor Compliance of 25 Publish date: August 14, 2019

WWW Inbound Factory Compliance Manual for Footwear

Table of Contents 1. Purpose / Scope ............................................................................................................................................................. 3

2. References ...................................................................................................................................................................... 3

3. Definitions ...................................................................................................................................................................... 3

4. Procedures ..................................................................................................................................................................... 4

4.1 Engagement Criteria for Partners and Sources ........................................................................................................ 4

4.1.1 Engagement Criteria ......................................................................................................................................... 4

4.1.2 Ethical Standards ............................................................................................................................................... 4

4.1.3 Health & Safety ................................................................................................................................................. 4

4.1.4 Environmental ................................................................................................................................................... 5

4.1.5 Social Compliance ............................................................................................................................................. 5

4.1.6 C-TPAT ............................................................................................................................................................... 5

4.1.7 Employment Practices ....................................................................................................................................... 5

4.1.8 Freedom of Association .................................................................................................................................... 6

4.1.9 Security .............................................................................................................................................................. 6

4.1.10 General ........................................................................................................................................................... 6

4.2 Addresses ................................................................................................................................................................ 6

4.2.1 Wolverine World Wide, Inc ............................................................................................................................. 6

4.2.2 Wolverine World Wide HK Limited ................................................................................................................. 6

4.2.3 WWW Europe Sourcing Office ........................................................................................................................ 7

4.2.4 WWW India Sourcing Office ............................................................................................................................ 7

4.2.5 WWW Brazil Sourcing Office ........................................................................................................................... 7

4.3 Purchase Order Procedure ....................................................................................................................................... 7

4.3.1 Using PO Collaboration .................................................................................................................................... 7

4.3.2 Not using PO Collaboration (such as C4C orders) ............................................................................................ 9

4.4 Payment for Merchandise ..................................................................................................................................... 10

4.4.1 GT Nexus ........................................................................................................................................................ 10

4.4.2 Additional Terms ............................................................................................................................................. 10




4.5 Inspections of Goods .............................................................................................................................................. 11

4.6 Footwear Commercialization Process ................................................................................................................... 11

4.6.1 Fit Trials (T1 – T3) – may be revised ................................................................................................................ 12

4.6.2 Confirmation Samples – may be revised ......................................................................................................... 12

4.6.3 First Production Samples (T4) - section under review .................................................................................. 12

4.7 Trademark Protection, Overruns, B-Grade Shoes ................................................................................................. 13

4.8 Footwear Price Quotations ................................................................................................................................... 13

4.9 Production Control and Reporting ......................................................................................................................... 14

4.10 Labeling ................................................................................................................................................................ 15

4.10.1 WWW UPC Labels ......................................................................................................................................... 15

4.10.2 WWW Carton Labels ..................................................................................................................................... 17

4.11 Shipping Cartons & Packing ................................................................................................................................ 20

4.11.1 Carton requirements for footwear, tall shafted boots (boot shaft exceeds 12” (30.5 cm) and apparel. .... 20

4.11.2 Packing ......................................................................................................................................................... 21

4.12 Packing List .......................................................................................................................................................... 23

4.13 Carton Taping ...................................................................................................................................................... 23

4.14 Shipping Carton Markings ................................................................................................................................... 24

5. Shipping Instructions ................................................................................................................................................... 24

6. CONTACTS .................................................................................................................................................................... 25

7. CHARGE BACKS – section under review ...................................................................................................................... 25




1. Purpose / Scope These procedures have been implemented to ensure that all vendors who manufacture footwear and apparel for Wolverine World Wide, Inc. (WWW) have been made aware of how we expect business to be conducted. Outlined in this manual are our requirements for purchase orders, samples, barcode labeling, packing, shipping, and other related issues. Your understanding and compliance with these guidelines is critical to the success of our relationship and to meeting our customer’s needs. It is imperative that you carefully read through this manual and adhere to our requirements. We have included a form on our Supply Chain Management website (partners.wwwinc.com) that we ask you to sign indicating you have reviewed this manual and understand the guidelines set forth and the chargeback implications for non-compliance. This form should be signed and returned via fax to 1-616-866-0675. We look forward to working with you and trust this manual will serve as a meaningful communication tool in building our business relationship.

2. References All of the following documents are available on our Supply Chain Management website (partners.wwwinc.com) by following the Vendor Compliance Manuals link on the homepage. • VCP 7.5.1.2 – Instructions for Using the WWW Supply Chain Management Website • VCP 7.5.1.9 – Sample Pro Forma Invoice • VCP 7.5.1.4 – Sample Certificate of Inspection • VCP 7.5.1.5 – Sample Certificate of Compliance Ban on Pentachlorophenol (PCP) • VCP 7.5.1.6 – Sample Interim Footwear Invoice • VCP 7.5.1.7 – Sample Critical Path • VCP 7.5.1.8 – Sample Footwear Price Quotation • VCP 7.5.1.9 – Sample Production Control Report • VCP 7.5.1.6 – Sample Packing List

3. Definitions • VCP – Vendor Compliance Procedure • Vendor – Source of product or component not produced by WWW • UPC – Universal Product Code • SAP – Wolverine World Wide’s global operating system




4. Procedures

4.1 Engagement Criteria for Partners and Sources Wolverine World Wide, Inc. is a global organization that has a tradition of excellence in its products, in the development of its workforce and in the high ethical standards that guide our business practices. All vendors who wish to become Sources for Wolverine World Wide, Inc. must conduct business in an ethical manner, they must be committed to providing their employees with a safe and healthy workplace, they must not exploit their employees and they must be committed to protecting our environment. All vendors selected as sources have been given Wolverine World Wide’s “Engagement Criteria” (section 4.1.1). This details how WWW expects its vendors to conduct business and what our vendors can expect from us. Vendors can also expect that “compliance audits” will be conducted by WWW’s Global Operations Group to ensure that the terms of the engagement are continuously adhered to.

4.1.1 Engagement Criteria

These Engagement Criteria define the guiding principles we value when forming relationships with our partners, sources, and vendors (our “Partners”). Wolverine World Wide Inc. is committed to ensuring that these guidelines are followed by its Partners, in all global locations where its portfolio of brands are produced or sold. We expect our Partners to comply with these standards while enforcing these same standards throughout their chosen supply chain. We will monitor activities through on-site inspections, signed manufacturing agreements, and third party assessments. We favor Partners who contribute to the betterment of the communities in which they operate.

4.1.2 Ethical Standards

We will conduct business only with Partners who display sound and legal practices by conforming to all applicable local and national laws, rules and regulations and applicable treaties. We require that our Partners minimize the potential for conflicts of interest, prohibit the giving or receiving of gifts or gratuities, conduct their business with us in a truthful and open manner, and comply with all specifications, quality criteria, and product requirements.

4.1.3 Health & Safety

Our Partners must be committed to providing a safe and healthy working & living (if housing is provided) environment that complies with all local laws and regulations, including: adequate medical facilities, fire exits, safety equipment, well-lighted and comfortable work stations, clean restrooms, personal protective equipment, safe storing of chemicals, and a well-known emergency evacuation plan with clear and accessible aisles and exits.




4.1.4 Environmental

Our Partners must be committed to environmentally safe practices and must be in compliance with all applicable laws and environmental regulations. All waste materials and manufacturing by-products must be disposed of properly in an environmentally responsible manner according to local laws and regulations.

4.1.5 Social Compliance

Section under review.

4.1.6 C-TPAT

Our Partners must ensure their supply chain security policies, practices and procedures meet the security

criteria set forth by the Customs-Trade Partnership Against Terrorism (“CTPAT”) program of the U.S.

Bureau of Customs and Border Protection, the Partners in Protection (“PIP”) program of the Canada Border

Services Agency, and the Authorized Economy Operator (“AEO”) program. Partners must have developed

and implemented procedures for periodically reviewing and, if necessary, improving its supply chain security

polices, practices and procedures to assure compliance with CTPAT, PIP, and AEO security criteria as a

minimum-security standard. Partners shall inform Wolverine within 24 hours of any breaches of security or

threats to the supply chain. In those instances, wherein the breach, or the threat of breach, exposes

Wolverine to potential harm, Partners shall notify Wolverine immediately.

4.1.7 Employment Practices

• Wages & Benefits: Partners must pay wages and provide benefits that meet or exceed the applicable legally mandated minimum requirements. Any wage deductions must comply with applicable law and be clearly communicated to employees. • Working Hours: Except under extraordinary business circumstances, employee working hours should not exceed 60 hours per week. Employees must be entitled to one day off in each seven-day period. • Child Labor: Partners must not employ any person under the age of 16 years or any person who is younger than the age for completing compulsory education in the country of manufacture where such age is greater than 16 years. • Forced Labor: Partners and their subcontractors must not use forced, prison, bonded, indentured, or involuntary labor. • Disciplinary Practices: Partners must not subject their employees to mental or physical threats, harassment or abuse. Physical punishment of any kind is forbidden.




• Non-Discrimination: We believe in cultural diversity and support employment practices based on individual skills and abilities. Partners must not discriminate in any way.

4.1.8 Freedom of Association

Partners must recognize and respect the legal right of employees to freely associate and join organizations.

4.1.9 Security

Our Partners must provide a safe and secure working & living environment (if housing is provided), and comply with applicable U. S. Customs importing laws and security processes or any other applicable importing laws or security processes of jurisdiction where products will be shipped.

4.1.10 General

We require Partners to maintain records and to permit Wolverine World Wide, Inc. or its designees to periodically audit such compliance. We will favor Partners who demonstrate a willingness and ability to meet these Engagement Criteria.

4.2 Addresses In regards to questions on any matters outlined in this manual, vendors are to contact their respective Wolverine Sourcing office. This is imperative in providing accurate and consistent information and to ensure smooth communication and delivery of products. The addresses of our offices are as follows: 4.2.1 Wolverine World Wide, Inc.

Global Operations Group 9341 Courtland Drive Rockford, Michigan 49351, USA Tel: 1-616-866-5500 Fax: 1-616-866-0675

4.2.2 Wolverine World Wide HK Limited

Suite 2018, 20/F Tower 3 China Hong Kong City 33 Canton Road, Tsim Sha Tsui Kowloon, Hong Kong Tel: 852-2956-0303




Fax: 852-2956-0606

4.2.3 WWW Europe Sourcing Office

The Osiers Office Park Braunstone Leicester, LE19 1DY, United Kingdom Tel: 44-116-281-4300 Fax: 44-116-281-4353

4.2.4 WWW India Sourcing Office

11 Bishop Wallers Avenue (East) Mylapore, Chennai 600 004, India Tel. 91-44-2466-2982

4.2.5 WWW Brazil Sourcing Office

Av. Victor Hugo Kunz, 1945 loja 9 Barrio Hamburgo Velho Novo Hamburgo, RS, Brasil CEP 93534-000 Tel & fax: 55-51-3582-1130

4.2.6 WWW Zhuhai

8F, Zhuhai Bao Yei Building No.566, YinHau Road XiangZhou District, Zhuhai City GuangDong Province, PRC 519002

4.3 Purchase Order Procedure

4.3.1 Using PO Collaboration

Order procedure details: Buyers provide the Global Operations Group with orders (Outline Agreement “OA” or Sales Order “SO”) regarding the style, quantity, price and requested delivery date of products they wish to purchase. The Global Operations Group sends this order to the vendor and requests an order confirmation of this information. The vendor is to confirm all of this order back to the Global Operations Group via GTN or e-mail within 3 working days. After the buy has been confirmed, any changes to the price, quantity, or the ship date should be communicated immediately to WWW. As a matter of procedure, WWW strives to provide vendors of the purchase order after receipt of the confirmation of the buy.




Example of GTN Outline Agreement

2/19 – OA placement 2/22 – Confirmed Order 2/23 – Released PO




4.3.2 Not using PO Collaboration

Order procedure details: • Sales order or orders to be placed to factory by Excel Spread Sheet.

• The vendor to confirm all of this information back to CPO via e-mail within 3 working days including XF date, the FOB, quantity and MOQ etc.

• The buy needs to be confirmed by Merchandiser or/and Account Manager within 3 working days. CPO to flip Sales Order (SO) to SAP PO and provide vendors with a copy of the purchase order within 3 working days after receipt of the confirmation of the buy.

Vendors are required to provide the Global Operations Group with a pro forma invoice within two weeks of receipt of the WWW formal purchase order(s). The pro forma invoice must detail the following: • WWW purchase order number(s) • Pattern name, stock number, and quantity per stock number • Unit price




• Total value of order to be shipped • Ex-factory date • FOB point • Information for Advising Bank and Beneficiary A sample of the required pro forma invoice format is shown on document FORMS - VCP 7.5.1.3.

4.4 Payment for Merchandise Payment will be made by wire transfer (through GT Nexus or direct to bank).

4.4.1 GT Nexus

Payment for goods by GT Nexus is made no sooner than 30 calendar days after the requested ship date listed on the purchase order. Payments are generally made under a core and non-core payment terms structure. Certain documents must be created online in order for payment to be honored by Wolverine World Wide Inc. The documents listed below must be included with the shipping documents:

1. Commercial Invoice 2. Packing List 3. Forward Cargo Receipt

4.4.2 Additional Terms

Seller will be required to certify that it has obtained all applicable authorizations, approvals, licenses, quotas, visas, certificates of origin, and other documentation to permit the exportations of the merchandise from the country from which the merchandise will be shipped in compliance with all applicable laws and regulations of the country of exportation. Seller also certifies that it or its designated agent will obtain and provide all of the applicable authorizations, approvals, licenses, quotas, visas, certificates of origin, other documentation, and information required to permit importation of the merchandise into the destination country in compliance with all applicable laws and regulations in the importing country. Please send a set of documents with the cargo. Please send an additional set of documents to: Wolverine World Wide, Inc. HB-2-287 – Global Operations Group, Stacey Baker 9341 Courtland Drive Rockford, MI 49351 USA




4.5 Inspections of Goods It is the responsibility of the vendor to inspect all products for quality assurance prior to shipping production orders. WWW will inspect the product upon receipt and reserves the right to charge back all rejected product to the vendor. These charges will include the first cost of the rejected product and any inspection, repair, and labor costs. Resolution and payment should be made within 30 days of receipt of the quality claim. WWW reserves the right to deduct the claim amount from any outstanding sample invoices due the vendor.

4.6 Footwear Commercialization Process WWW has established a commercialization process to ensure delivery of “Market Right” products within shorter lead times. Our goal is to develop a blueprint that allows the fit size process to become a strategic and integral part of the corporate line planning calendar by formally linking product development to initial factory production through a planned and documented commercialization procedure. The commercialization process requires the following types of samples. • Prototypes: First conceptual “pull over” trials by designers to begin line presentation for new selling seasons. • Salesman Samples: Full lots of new footwear to be used for sales meetings and presentations to customers. • Model Size Trials (T1): The initial fitting phase of the commercialization process where corrections are made to the sales samples. • Hand Cut Fit Trials (T2): The first graded size trial using the correct last and patterns from T1 to make the fitting trials. • Factory Engineering Trials (T3): The engineering tests upon T2 fit trials. • Die Cut Trials (T4): Cutting die tests are performed using production equipment and followed through every phase of the manufacturing process. • Production Trials (T4): The first production samples. • Special Customer Requests (T5): A file designed to be opened to track outside customer requests as it relates to their fitting requirements. • Confirmation Samples: Signed go-by shoes to be used as inspection aid comparisons for mass production. Our Commercialization team will establish a communication system of checks and balances that will document results and monitor programs ahead of the traditional adoption curve. Once a product has been adopted by WWW, the vendor will be required to complete a “critical path” worksheet (see document FORMS - VCP 7.5.1.7). The “critical path” worksheet will identify activities which must be completed, in a required sequence, to ensure on time delivery of new programs. The worksheet is to be updated and submitted to your WWW Sourcing office on a weekly basis.




4.6.1 Fit Trials (T1 – T3) – may be revised

Fit trials are to be produced in only 1 color for each pattern. Please contact the respective Product Development department at WWW for the sizes, widths, and quantities to be produced. The fit samples are to be sent via air to the attention of the Product Development group. A packing list noting the number of pairs, the pattern name, stock number, and color must accompany the shipment. The cost and transportation of fit samples must be prepaid by the vendor. Written approval or notice of corrective action required will be sent to the vendor by the Product Development/Commercialization group. If corrective action is required, samples must be resubmitted immediately upon request. The vendor cannot begin production until written approval of fit and color samples have been given to the vendor.

4.6.2 Confirmation Samples – may be revised

Confirmation samples must be produced using the manufacturing equipment and materials at the factory where production will take place. The utmost care should be taken during and after the manufacturing process to maintain the integrity of the confirmation samples as they will serve as benchmarks for all future production of the particular pattern. The approved confirmation sample should always be available upon request. The confirmation samples required are 3 pairs of each color, per pattern. Each shoe is to have an adhesive label attached to the sole which details the pattern name, stock number (if available) and the upper material with color code, if applicable. The size and width of the samples will be determined by the Product Development departments at WWW. The samples are to be sent via air to the attention of the Product Development group. A packing list noting the number of pairs, the pattern name, stock number, and color must accompany the shipment. Written approval or notice of corrective action required will be sent to the vendor by the Product Development group. Two pair of samples will be signed and returned to the vendor. If corrective action is required, the confirmation samples must be resubmitted immediately upon request. The vendor cannot begin production until written approval of the confirmation sample has been given to the vendor. The cost and transportation of confirmation samples must be paid by the vendor. If a new color is ordered for an existing style, the new color must go through the confirmation process. If a new component supplier or material will be substituted on an existing style, a new confirmation sample is required. If production of an existing style is moved to a new factory, a new sample is to be submitted for approval.

4.6.3 First Production Samples (T4) - section under review

First production samples ensure that the production run matches the characteristics and qualities of the shoe(s) we originally agreed to purchase. Shipment of production orders are not to take place until all first production samples have been received and written approval has been given to the vendor. First production




samples are to be submitted only for the initial buy of a style or color. If any style or pattern is being carried over to the next season, a new round of first production samples is not required. First Production means the first shoes completed and packed off the production line from the initial WWW purchase order. The quantity of samples will be determined by the product development departments and will always be full carton lots. The carton(s) must be shipped “collect” via air and be routed using our freight forwarder. The cartons(s) must be marked the same as the mass production and must also be clearly marked as samples. Please reference the license plate (WWW carton label – see section 4.11) number on the packing list. Payment for the samples will be the same as for the mass production through the letter of credit or GT Nexus process. A copy of the shipping documents must be sent to WWW Global Operations Group (see section 4.4.3). Any problems detected in the shoes will be communicated immediately to the vendor. Production must be stopped and shipments held until corrections are made and vendor receives written approval to proceed. In order to speed the sample process, it is imperative that all samples be labeled and that the shipment is marked as to whether they are Fit Trials, Confirmation or First Production samples. NO PRODUCT MAY BE SHIPPED WITHOUT CONFIRMATION APPROVAL

4.7 Trademark Protection, Overruns, B-Grade Shoes Vendors and sources acknowledge the validity of, and WWW's sole title to, all trademarks, and acknowledges no products bearing the trademarks may be sold by manufacturer to any person, firm, or company without the expressed written consent of WWW. Manufacturer shall remove all trademarks from the goods before selling the products and supply proof to WWW that it has done so. WWW, its licensees, distributors, and first cost customers will not accept production overruns greater than the stated purchase order. Overruns and/or B-Grade (seconds) products may be purchased by WWW at 50% of First Cost (FC) prices. Vendors and sources agree to allow WWW's representative(s) or its authorized agent(s), to enter manufacturer’s premises at any time to inspect all products and manufacturing processes in addition to conducting factory audits in accordance with our "Engagement Criteria" policy (section 4.1.1).

4.8 Footwear Price Quotations A price quotation form (see document FORMS - VCP 7.5.1.8) must be completed when pricing is requested by WWW. All costs are to be calculated are on a per pair basis. Please be certain to complete all of the following required information. If your price quotation form is not completed properly or in its entirety it will be returned to you. Instructions: 1. Check off whether the bid pertains to a prototype, salesman sample, confirmation sample, or production.




2. Enter the WWW brand, prototype ID number and version, season code, pattern name and/or description, last name or number, outsole name or number, factory name, country of origin, inline or makeup, construction type, gender, and date. 3. Insert a product line drawing or photo where indicated (.jpg or .tif file format). 4. If applicable, enter the ANSI rating. 5. Enter the material names, colors, specifications, suppliers, units, usages, loss allowance, cost per unit (US Dollars), and extension of usage multiplied by cost per unit for each component used in making the item. This information must be entered for the following components: vamp, outsole, and finish formula. 6. Subtotal the extended costs for each category. 7. Enter labor, overhead, profit, royalty, mold cost per pair (specify the total number of pairs used to calculate the amortization cost), sourcing commission, and any other related miscellaneous costs. 8. Calculate final total FOB price. The completed price quotation should be submitted to the appropriate WWW Product Development and/or Global Operations personnel. Please contact your Wolverine Sourcing office if you have any questions about completing this form.

4.9 Production Control and Reporting It is of the utmost importance that all WWW orders be shipped on time, every time. In order to assist our vendors in meeting their delivery commitments to WWW, the Global Operations Group requires that a weekly production control report be maintained and submitted by all vendors. All vendors will be required to submit a Production Control report by Monday of each week. We encourage all of our vendors to produce and maintain this report in a Microsoft Excel spreadsheet. Hyperlink example of Production Control report Also, critical production dates (material received date, actual T4 date, actual cut date, actual listed date and actual package date must be updated in the Production Control report. After selecting the purchase order to be updated, click on the “Factory Dates” and/or “XFactory Dates” tab to review and submit the current date of each production activity to the CPO. See document VCP 7.5.1.2 Instructions for Using the WWW Partners Website for specific instructions. If the volume of business done with a vendor warrants an onsite Wolverine Sourcing inspector(s), the inspector(s) will be asked to provide WWW with a copy of the weekly production control report which details what critical production activities have taken place by purchase order number. This report tracks the vendor’s performance in moving the orders through the production cycle based on specific departmental target dates calculated on the requested ship date for a particular order. Throughout the year, WWW personnel who track orders and deliveries will visit the vendor’s facility. The purpose of these visits is to establish and maintain clear communications regarding WWW expectations of vendor performance in meeting our requested delivery dates. Our production control personnel will meet with a vendor’s factory management team to review the following information each quarter: • Review the timeliness of deliveries over the past quarter. • Update WWW’s projections.




• Review the status of orders due to ship within the next six (6) weeks and review a vendor’s “Production Control” report. In addition, the accuracy of the information the vendor submits each week will be reviewed. • Conduct a walk-through of the plant and verify orders currently in process. Using the latest PCR report as a guide, an attempt will be made to locate orders in the departments that the report says they should currently be in. Prior to leaving the factory the WWW representative will conduct an “exit conference” with the vendor’s management team and provide them with an assessment as to how the factory has performed in regards to on time delivery. In this conference the WWW representative will again reiterate WWW’s delivery expectations and what the factory needs to do to meet those expectations.

4.10 Labeling Proper labeling and packaging is necessary to ensure the accurate shipment and receipt of goods. Compliance is especially necessary as products and cartons are electronically scanned by our freight forwarders, warehouses, and customers. Labels are required to be applied to both the product and the shipping cartons. Due to the automation of our shipping and receiving processes, if labels are not applied prior to shipment, the receiving of shipments is delayed and causes critical time loss in the fulfillment of our customer’s delivery needs. As a result, we have no choice but to access a minimum charge of $250 plus labor and material for any shipment received without labels applied or labels applied improperly. These chargebacks will be mailed to the vendor and must be added to the commission payments remitted to WWW each month. Barcode labels are produced on our behalf by Avery Dennison, Hong Kong and TradeLink Technologies, Hong Kong. The Global Operations Group will do everything possible to provide barcode labels to our vendors in a timely fashion. If a vendor receives an insufficient quantity of labels, or labels have not been received, they are to contact the Wolverine Sourcing office they have been assigned to. The label shipment will be traced, or labels will be re-made and sent immediately to the vendor to minimize any delay. Under no circumstances are labels to be photocopied and applied. Labels are not to be altered in any way. This will cause duplicate UPC and carton labels to be used and will not allow for the normal check in processes at our Distribution Centers. Each vendor will receive barcoded UPC and/or shipping carton labels through the following processes.

4.10.1 WWW UPC Labels

1. 60 days prior to the required ex-factory date of the purchase order, our SAP system will automatically place orders for UPC labels with Avery Dennison. The labels will be printed at one of the following Avery Dennison Ticket Center locations: Hong Kong; Ho Chi Minh City, Vietnam; New Delhi, India; Vinhedo, Brazil; Gerenzano, Italy; or Olocuilta, La Paz, El Salvador. 2. Shoebox UPC labels are printed on sheet or roll form label stock. Avery Dennison will include an automatic overrun (usually 2%) on UPC labels. The processing time is usually 5 business days. 3. Avery Dennison will arrange for delivery of the labels to the vendor’s location as specified on their Factory Set Up form. The respective WWW PO number will be referenced on the packing list(s).




Please refer to the specific labeling requirements outlined in the Wolverine Warehouses Requirements (documents VCP 7.2.1, VCP 7.2.125, and VCP 7.2.1.156) and Customer Requirements manuals. Apply the UPC label to the lower right corner of box end (same end as finger hole), or to the lower left corner if finger hole and box lid prevents placement on the right side. Do not cover any logos. Examples of our box end labels and preferred placement:




4.10.2 WWW Carton Labels

1. 60 days prior to the required ex-factory date of the purchase order, our SAP system will automatically send purchase order data to Avery Dennison and TradeLink Technologies. 2. If your factory has TradeLink software, the PO data can be downloaded from the TradeLink portal to your PackOne system, and carton labels can be printed on site. 3. If your factory does not have TradeLink software, Avery Dennison will print the carton labels and will arrange delivery of the labels to the vendor’s location as specified on their Factory Set Up form. For all orders shipped and imported by WWW, our SAP system assigns a unique carton ID number (license plate number) to each shipping carton. The WWW packing plan shows the license plate number for every carton in a shipment. It is imperative that the correct license plate be applied to the correct carton per the SAP packing plan. Copies of the packing plans are available through our Supply Chain Management website (partners.wwwinc.com) or from the PackOne system. Packing plans should be printed no sooner than 60 days prior to ex-factory date. Examples of the WWW carton label (also known as a license plate label): Example 1: Stock Warehouse Label (white)

Example 2: Mixed Case Label (white)

Example 3: POE and PTO Label (yellow)




Examples of WWW carton label (license plate) placement:

For standard footwear cartons apply the WWW barcode case label (license plate) to the front (width) of the carton. The smaller dimension of the label must wrap around the corner onto the side (length) of the carton. The case label must be 50 mm from the bottom edge of the case.

4.10.2.1 Standard 6-pair footwear carton packing configuration




4.10.2.2 Standard apparel cartons

4.10.2.3 Standard small quantity apparel cartons

4.10.2.4 Carton labels for 3 pair tall shafted (boot shaft exceeds 12” (30.5 cm) boot cartons




4.10.2.5 Photos of 3 pair tall shafted boot box configuration:

4.11 Shipping Cartons & Packing

4.11.1 Carton requirements for footwear, tall shafted boots (boot shaft exceeds 12” (30.5 cm) and

apparel.

• Top opening, regular slotted, double wall, C-flute corrugate construction.

• For footwear, minimum 200 pounds per square inch (PSI) bursting strength (12.3 kg/sq cm), 32 pounds per inch width edge crush test, paper weight 33-26-33-26-33.

• For apparel, minimum 275 pounds per square inch (PSI) bursting strength, 44 edge crush test

• Glued carton side seams are preferred. The use of metal staples in the side seams is not allowed.




• Standard Carton Sizes

DC Destination Minimum Carton Size Maximum Carton Size

Louisville, KY

Length - 14” (356mm)

Width - 12” (305mm)

Height – 8“ (203mm)

Length – 27.5” (700 mm)

Width – 23.6” (600 mm)

Height - 16.5” (420 mm)

Beaumont, CA Height – 4” (10.2cm)

Length – 31” (78.75cm)

Width – 17” (43cm)

Height – 16” (40.6cm)

Howard City, MI Height – 4” (10.2cm)

Length – 31” (78.75cm)

Width – 17” (43cm)

Height – 16” (40.6cm)

• In order for tall shafted boots (boot shaft exceeds 16” (30.5 cm) to fit within the maximum carton size listed above, the boots should be packed 3 pairs per carton using the configuration shown below (see tall boot box configuration below 5.4).

• Maximum gross weight: 45 lbs (20.4 kgs).

4.11.2 Packing

• Pack only one style, color, and size per carton. Pack cartons according to the WWW packing list (available from partners.wwwinc.com) and apply the corresponding WWW carton labels.

• Place shoeboxes or polybags in carton so that the UPC labels are facing upwards and all in the same direction.

• Cartons that contain product that exceeds the standard carton requirements (tall shafted boots) must still have the UPC labels facing upwards and packed in 3 pair cases as in tall boot box configuration below.

• The quantity to be packed in each carton is shown on the WWW purchase order.

• For partial footwear cartons, the empty space must be filled with plain white shoe boxes clearly marked “EMPTY” on all sides, or with corrugate dunnage. No other packing material is allowed.

• For apparel cartons, protective corrugate sheet “cutting shields” should be placed in the bottom of the carton and on the top of the apparel before the carton flaps are closed. The purpose of these sheets is to prevent apparel from being damaged by sharp instruments during the opening process.

• Please refer to the specific packing requirements outlined in the Wolverine Warehouses Requirements (documents VCP 7.2.1, VCP 7.2.125, and VCP 7.2.1.156) and Customer Requirements manuals.




Example of an SAP Packing Plan:




4.12 Packing List Packing lists must include the following information:

• PO number

• Carton numbers

• WWW stock number(s)

• Sizes & widths

• Quantity per carton

• Total quantity per SKU

• Weights & measurements

See FORMS – VCP 7.5.1.10 for an example of an acceptable packing list format.

4.13 Carton Taping Cartons must be sealed with tamper evident packing tape in an “H” pattern on top and bottom. Use the appropriate colors per brand as shown below. Do not band the cartons or glue the top flaps closed. Metal staples are not allowed.

Bates – Red CAT - Red Chaco – Red Harley-Davidson – Red Hush Puppies – Red Hytest - Red Keds – Blue 072U Merrell - Red Saucony – Tan with Saucony logo in Black Sebago - Red Sperry – Green 354U Wolverine Kids - Yellow 803C Wolverine – Red The use of different color tapes will allow a case for a specific division to be visibly recognized. This will also allow associates to determine if a case has been tampered with throughout the delivery network. Existing tape stock should be depleted prior to implementing the above colors; however, new tape orders should be per the above.




4.14 Shipping Carton Markings Markings must be stenciled on opposite sides. Lettering should be at least 1/2” (1.5 cm) high on cartons that are 6” (15 cm) or more in height.

• Main mark: WWW (in diamond or triangle) Final destination address PO number WWW stock number Carton sequence number (carton X of Y) Country of origin

• Side mark: WWW stock number Color Size & width Quantity SKU weight* Net and gross weights Carton measurements Label placement mark ┘in the lower right corner 50mm from the bottom. * The SKU Weight is the total gross weight of a packaged item (product plus hangtags, tissue, shoebox,

etc.). This weight must be determined for each size and cannot be an average weight of all sizes.

5. Shipping Instructions The vendor is required to book cargo 14 calendar days prior to ex-factory (XF/CRD) date with Damco who is our nominated freight forwarder. Bookings can be made online via Damco.com Shipper portal and a Shipping Order (SO) will be generated within 1 business day after receiving the booking.

Vendors using the TradeLink PackOne system are required to send an Advance Shipping Notice to WWW and Damco at least 24 hours prior to the XF/CRD date or cargo arrival to the Damco CFS, whichever comes first. The vendor will need the SO to deliver the orders into the Damco CFS on the XF/CRD date. Any freight delivered after the XF/CRD date and local CFS cutoff time is considered late.

Once the merchandise has been delivered to the Damco CFS, the vendor must submit via fax or e-mail a copy of a complete set of shipping documents to the Wolverine Sourcing office that they have been assigned to. The following information must be included in the shipping documents:




• Purchase order and line number shipped against • Pattern names, stock numbers, sizes & widths • Number of units shipped • Date and time delivered to the Damco CFS

The vendor is required to notify their WWW Sourcing office if an order will be delayed beyond the requested ex-factory date shown on the purchase order. This notification is to be sent as soon as the vendor is aware of a problem that will cause the shipment to be late. All reasons for the late delivery must be clearly stated. The local Damco CFS offices will work with WWW Logistics to arrange shipment and provide the shipments details back to WWW. Please email [email protected] if you have any questions.

6. CONTACTS If you have any questions concerning the procedures in this manual, please send a message to [email protected] and we will be happy to assist you. Please include your factory name, the WWW brand name, and purchase order number & stock number if applicable. You may also contact your nearest WWW Global Operations office for assistance.

7. CHARGE BACKS – section under review Failures to comply with these guidelines will result in charge backs per the WWW charge back schedule.

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